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JW Marriott Hotel Mexico City Polanco

5.0 star property
Luxury hotel with 3 bars/lounges, near Paseo de la Reforma

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JW Marriott Hotel Mexico City Polanco

Terrace/patio
Outdoor pool, pool loungers
Junior Suite, 1 King Bed, Non Smoking
View from room
Reception

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Parking available
  • 24/7 front desk
  • Gym
Main amenities
  • Daily housekeeping
  • Restaurants and 3 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Free use of bicycles
  • Valet parking
  • Self parking
  • Seasonal outdoor pool
  • 24-hour room service
Feel at home
  • Free cots/infant beds
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The price is NZ$736
includes taxes & fees
20 Dec - 21 Dec

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Pillow-top bed
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Premium bedding, down duvets, pillow-top beds, minibar

Executive Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
Down duvet
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Pillow-top bed
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Pillow-top bed
  • 37 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 1 Double Bed, Non Smoking, Executive Level

Premium bedding, down duvets, pillow-top beds, minibar

Executive Room, 1 Double Bed, Non Smoking, Executive Level

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Sofa bed - single
Down duvet
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking

Presidential Suite, 1 Bedroom, Non Smoking

Presidential Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Pillow-top bed
  • 150 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Terrace

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Terrace | Living room

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Terrace

Highlights

Patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Sofa bed - single
  • 63 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Double Bed, Non Smoking, Executive Level

Executive Suite, 1 Double Bed, Non Smoking, Executive Level | Living area

Executive Suite, 1 Double Bed, Non Smoking, Executive Level

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Sofa bed - single
Down duvet
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Pillow-top bed
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking, Executive Level

Premium bedding, down duvets, pillow-top beds, minibar

Executive Room, 1 Double Bed, Non Smoking, Executive Level

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Blackout curtains
Down duvet
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, City View (Corner)

Premium bedding, down duvets, pillow-top beds, minibar

Executive Suite, 1 King Bed, Non Smoking, City View (Corner)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Sofa bed - single
Down duvet
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Renovated in 2023
Premium bedding
Pillow-top bed
  • 37 sq m
  • Sleeps 3
  • 2 Double Beds

Similar properties

Exterior

InterContinental Presidente Mexico City, an IHG Hotel

Spa
Airport transfer
Pet-friendly
Parking available
9.4 out of 10, Exceptional, (1441)
The price is NZ$516
includes taxes & fees
13 Dec - 14 Dec
InterContinental Presidente Mexico City, an IHG Hotel
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About the area

Map
Andres Bello No 29, Mexico City, 11560

What's nearby

  • Auditorio Nacional - 4 min walk - 0.4 km
  • Avenida Presidente Masaryk - 6 min walk - 0.5 km
  • Parque Zoologico de Chapultepec - 6 min walk - 0.6 km
  • Chapultepec Park - 7 min walk - 0.7 km
  • National Museum of Anthropology - 16 min walk - 1.4 km

Getting around

  • Benito Juarez International Airport (MEX) - 34 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 58 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 60 min drive
  • Mexico City Buenavista Station - 21 min drive
  • Mexico City Fortuna Station - 29 min drive
  • Tultitlan Lecheria Station - 35 min drive
  • Auditorio Station - 6 min walk
  • Polanco Station - 12 min walk
  • San Joaquin Station - 28 min walk
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪La No. 20 - ‬1 min walk
  • ‪Sirenito - ‬2 min walk
  • ‪Epicentro Mixology Bar - ‬3 min walk
  • ‪Karisma - ‬3 min walk

About this property

JW Marriott Hotel Mexico City Polanco

When you stay at JW Marriott Hotel Mexico City Polanco, you'll be in a fantastic location, only a five-minute walk from Paseo de la Reforma and Auditorio Nacional. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Sendero Polanco, which serves Mexican cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a health club and a fitness centre. Fellow travellers say great things about the helpful staff. The property is only a short walk to public transportation: Auditorio Station is 6 minutes and Polanco Station is 12 minutes.

Languages

English, Spanish

At a glance

Hotel size

  • 312 rooms
  • Arranged over 26 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: noon
  • Express check-in/out available
  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed (dogs and cats only)*

Internet

  • Free WiFi in public areas
  • Wi-Fi (speed: 50+ Mbps) in rooms*

Parking

  • On-site self-parking (USD 25 per day)
  • On-site valet parking (USD 28 per day)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking

Off-site

  • Shopping centre shuttle*
  • Theme park shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–11 AM
  • 3 bars/lounges
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

What to do

  • Bike rentals nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1993
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • IPod docking station
  • 49-inch Smart TV
  • Premium cable channels
  • Netflix

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Free rollaway/extra bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Wireless Internet access (surcharge) (speed of 50+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Sendero Polanco – This restaurant specialises in Mexican cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Estación 29 – On-site bar. Open daily.
Lobby Bar – This bar specialises in international cuisine and only serves light fare. Open daily.
Tahona Mezcal Room – On-site bar. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for USD 20 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately USD 36 for adults and USD 18 for children
  • Shopping centre shuttle and theme park shuttle services are offered for an extra charge

Pets

  • Pets are allowed for an extra charge of USD 25 per pet, per night

Parking

  • Self-parking costs USD 25 per day
  • Valet parking costs USD 28 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from January to December
  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Policies

Noise-free guestrooms cannot be guaranteed.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

JW Marriott Hotel Mexico City
JW Marriott Mexico City
JW Marriott Mexico City Santa Fe
Jw Marriott Mexico City Hotel Mexico City
Mexico City Jw Marriott
Mexico City Marriott
Marriott Mexico City
JW Marriott Hotel Mexico City
JW Marriott Hotel Mexico City Polanco Hotel
JW Marriott Hotel Mexico City Polanco Mexico City
JW Marriott Hotel Mexico City Polanco Hotel Mexico City

Frequently asked questions

Does JW Marriott Hotel Mexico City Polanco offer free cancellation for a full refund?
Yes, JW Marriott Hotel Mexico City Polanco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at JW Marriott Hotel Mexico City Polanco?
Yes, there's an outdoor pool.
Are pets allowed at JW Marriott Hotel Mexico City Polanco?
Yes, cats and dogs are welcome. There's a charge of USD 25 per pet, per night.
Is parking offered on site at JW Marriott Hotel Mexico City Polanco?
Yes. Self-parking costs USD 25 per day. Valet parking costs USD 28 per day.
What are the check-in and check-out times at JW Marriott Hotel Mexico City Polanco?
Check-in start time: 3 PM; check-in end time: noon. Check-out time is noon. Express check-in and check-out are available.
What is there to do at JW Marriott Hotel Mexico City Polanco and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 3 bars and a seasonal outdoor pool. JW Marriott Hotel Mexico City Polanco also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near JW Marriott Hotel Mexico City Polanco?
Yes, Sendero Polanco offers al fresco dining and Mexican cuisine.
What's the area around JW Marriott Hotel Mexico City Polanco like?
JW Marriott Hotel Mexico City Polanco is a short 6-minute walk from Auditorio Station and 5 minutes' walk from Paseo de la Reforma.

JW Marriott Hotel Mexico City Polanco Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Loved our stay.
julieana, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Manju, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

.
Lilie, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Nice area!
Rosa, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very nice. Staff was great, food etc
Gray, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

.
Pedro, 4-night business trip
Verified Expedia guest review

10/10 Exceptional

David, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

One of the best Marriott stays I’ve ever had. The staff were delightful, the food was excellent, and the property itself was impeccable.
Phillip, 5-night trip
Verified Expedia guest review

10/10 Exceptional

sael yahia, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

5 star Stay 🌟
Wonderful stay at the JW marriort in Polanco. The room was very clean, comfortable, and specious. All staff memebers were extremely kind and helpful regarding anything. The location was great with many restaurants and bars walking distance. Would highly recommend.
Jake, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location!
Melissa, 8-night trip
Verified Expedia guest review

10/10 Exceptional

Angela, 4-night trip
Verified Expedia guest review

6/10 Good

The cost for the benefit is not justified. There are hotels adjacent that give the same level of service for about half the price.
Susana, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Alejandro, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Highly recommend for a luxury experience
Polished but incredibly friendly staff made the stay for us. Excellent waitress in the lobby restaurant, fast and friendly checkin, personable Caesar and door staff. The staff sent a bottle of champagne and cake for my partner’s birthday which was so special - thank you! Fantastic location. The hotel’s renovations are beautiful. The bed linens although clean were super stiff, and the only negative about the stay. 10/10 experience.
Jessica, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Safe location with a lot of dining options.
Andrew, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent hotel and location. Would definitely stay there again.
Ruta, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location
Great location with easy access to museums. Great gym
Lynne, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel is beautiful! The hotel rooms are comfortable and really nice. The staff is great! Food is a bit pricey but delicious
Sofia, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

We had an awesome experience in this hotel and the area.
Ergun, 6-night family trip
Verified Expedia guest review

8/10 Very good

Jose, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect
girgor, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Everything was perfect
girgor, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent stay
ramiro perez, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Staff is very nice
julieana, 2-night romance trip
Verified Expedia guest review