When you stay at Hotel New Hankyu Osaka, you'll be a short five-minute drive from Dotonbori and Grand Front Osaka Mall. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit OLYMPIA, one of 3 restaurants, which serves breakfast, lunch and dinner. Also, Umeda Sky Building and Orix Theater are a short five-minute drive away. Fellow travellers like that it's only a short walk to public transportation: Umeda Station (Hankyu) is steps away and Higashi-Umeda Station is 7 minutes.
Languages
Chinese (Mandarin), English, Japanese
At a glance
Hotel size
961 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 5 AM
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property's banquet hall will be under construction from November 21 to December 26, 2024, from 8:30 AM-5:30 PM on weekdays. Guests can expect to hear construction-related noise during this time.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (JPY 3000 per night)
Height restrictions apply for on-site parking
Transfers
Airport shuttle from 6:30 AM to 11:00 PM*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
3 restaurants
2 coffee shops
Bar/lounge
Travelling with children
Children stay for free (see details)
What to do
Shopping
Services
24-hour front desk
Concierge services
On-site car hire
Dry cleaning/laundry services
Hair salon
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1964
ATM/banking
Safe-deposit box at front desk
Lockers available
Banquet hall
Accessibility
Lift
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Films for purchase
Home comfort
Air conditioning and heating
Slippers
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Bidet
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
Special features
Dining
OLYMPIA – This buffet restaurant serves breakfast, lunch and dinner.
REED – On-site bar. Open daily.
LOIN – This steakhouse serves lunch and dinner. Open daily.
MONSELET – This restaurant serves lunch and dinner. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 2200 per person
Airport shuttle service is offered for an extra charge of JPY 1600 per person (one-way)
Children & extra beds
Airport shuttle service for children costs JPY 800 (one-way)
Parking
Self-parking costs JPY 3000 per night
Parking height restrictions apply
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional breakfast fees apply to children ages 0-9 sleeping on existing beds.
Also known as
Hotel New Hankyu
Hotel New Hankyu Osaka
New Hankyu
New Hankyu Hotel Osaka
New Hankyu Osaka
New Hotel Osaka
New Osaka
Osaka Hankyu Hotel
Osaka Hotel Hankyu
Osaka Hotel New Hankyu
Hotel New Hankyu Osaka Hotel
Hotel New Hankyu Osaka Osaka
Hotel New Hankyu Osaka Hotel Osaka
Frequently asked questions
Does Hotel New Hankyu Osaka offer free cancellation for a full refund?
Yes, Hotel New Hankyu Osaka does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel New Hankyu Osaka?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel New Hankyu Osaka?
Yes. Self-parking costs JPY 3000 per night.
Is an airport shuttle service offered by Hotel New Hankyu Osaka?
Yes, an airport shuttle is available from 6:30 AM to 11:00 PM. The charge is JPY 1600 per person one-way.
What are the check-in and check-out times at Hotel New Hankyu Osaka?
Check-in start time: 3 PM; check-in end time: 5 AM. Check-out time is noon.
What is there to do at Hotel New Hankyu Osaka and nearby?
Recommended spots to visit include Grand Front Osaka Mall (3-min walk) and Hankyu Umeda Main Store (4-min walk), along with HEP Five Shopping Mall (4-min walk) and LUCUA Osaka (6-min walk).
Are there restaurants at or near Hotel New Hankyu Osaka?
Yes, there are 3 on-site restaurants.
What's the area around Hotel New Hankyu Osaka like?
Hotel New Hankyu Osaka is in Kita, a short 2-minute walk from Umeda Station (Hankyu) and 3 minutes' walk from Grand Front Osaka Mall. Travellers say that the hotel is in a great location.
Hotel New Hankyu Osaka Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
7.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very good
19 December 2024
Karissa
Karissa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 December 2024
Friendly and helpful staff. Originally booked for 2 x 2-bed rooms. My daughter came to join but almost full for the hotels nearby. The staff help upgrade one room to a 3-bed room.
Location is fantastic. Shopping is convenient. Taking transport to nearby or far distance with no hassle.
Verified traveller
8-night family trip
Verified Hotels.com guest review
8/10 Very good
1 December 2024
Hoo
Hoo, 1-night family trip
Verified Hotels.com guest review
6/10 Good
30 November 2024
Nobu
Nobu, 2-night trip
Verified Hotels.com guest review
6/10 Good
29 November 2024
It’s an old hotel
Nobu
Nobu, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
27 November 2024
lee
lee, 2-night trip
Verified Hotels.com guest review
2/10 Poor
18 November 2024
regina
regina, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 November 2024
Hai
Hai, 3-night family trip
Verified Hotels.com guest review
6/10 Good
13 November 2024
Average
Very old hotel, has a decent location
Verified traveller
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 November 2024
Helen Kinh Nu
Helen Kinh Nu, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 November 2024
This hotel has an amazing location.
Jamie
Jamie, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 November 2024
Dennis
Dennis, 2-night trip
Verified Hotels.com guest review
8/10 Very good
1 November 2024
Alison
Alison, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 October 2024
Gerelmaa
Gerelmaa, 1-night trip
Verified Hotels.com guest review
8/10 Very good
26 October 2024
Reo
Reo, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
22 October 2024
Suzie
Suzie, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 October 2024
Teo
Teo, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 October 2024
ANDRE
ANDRE, 2-night trip
Verified Hotels.com guest review
8/10 Very good
13 October 2024
Osaka hotel in great location
Good location in heart of Umeda next to Hankyu, Daimaru and Hanshin department store. Easy access to train station and shopping. Staff was very attentive and helpful. Tulleys coffee shop and bakery in lobby area was a great plus.
Jeanie
Jeanie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 October 2024
Sau ching
Sau ching, 6-night trip
Verified Hotels.com guest review
8/10 Very good
12 October 2024
Frank
Frank, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 October 2024
You can’t find any better place with this price
This is not my 1st time but it is my last time to stay before they close down ,I love this hotel and I feel sad that they are closing down on 2025 Jan….location , breakfast, room …everything is good and worth the price! Once again , thank you for your service !