Chemin des Infirmeries, Aix-en-Provence, Bouches-du-Rhone, 13100
What's nearby
Granet Museum - 4 min drive - 2.4 km
Cours Mirabeau - 4 min drive - 2.7 km
Grand Theater of Provence - 5 min drive - 3.4 km
Hôtel de Caumont - Centre d'Art - 5 min drive - 2.8 km
Aix-en-Provence Tourism Office - 5 min drive - 4.5 km
Getting around
Marseille - Provence Airport (MRS) - 21 min drive
Aix-en-Provence Station - 6 min drive
Aix-en-Provence TGV Station - 15 min drive
Aix-en-Provence (QXB-Aix en Provence TGV Train Station) - 15 min drive
Restaurants
Villa Saint Ange - 3 min drive
Toinou - 11 min walk
Alto Gusto - 3 min drive
Restaurant Universitaire les Fenouillères - 20 min walk
Restaurant Universitaire les Gazelles - 4 min drive
About this property
Ibis Aix en Provence Hotel
Located near a train station, Ibis Aix en Provence Hotel is a great choice for a stay in Aix-en-Provence. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at NOMAD, which serves local cuisine and is open for breakfast, lunch and dinner. This eco-friendly hotel also features a bar/lounge, a snack bar/deli and a terrace. Fellow travellers love the helpful staff.
Languages
English, French, Italian, Spanish
At a glance
Hotel size
124 rooms
Arranged over 1 level
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 6 PM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (1 total)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
Restaurant
Bar/lounge
Snack bar/deli
Travelling with children
Children's menu
What to do
Concerts/live shows
Evening entertainment
Working away
Business centre
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Bike hire
Beach towels
Pool loungers
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Television in common areas
An outdoor pool
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
100% renewable energy
At least 80% of lighting from LEDs
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible lounge
Room amenities
Be entertained
26-inch flat-screen TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Premium bedding
Free cot/infant bed
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
NOMAD – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 13.9 per person
Pets
Service animals exempt from fees
Pet deposit: EUR 5 per night
Pets are allowed for an extra charge of EUR 5 per pet, per day
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses solar energy.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Hotel Ibis Aix en Provence
Ibis Aix
Ibis Aix en Provence
Ibis Aix en Provence Hotel
Ibis Aix Hotel
Ibis Hotel Aix en Provence
Accor Aix En Provence
Kyriad Mas Des Oliviers Hotel Aix-En-Provence
Ibis Aix En Provence
Ibis Aix en Provence Hotel Hotel
Ibis Aix en Provence Hotel Aix-en-Provence
Ibis Aix en Provence Hotel Hotel Aix-en-Provence
Frequently asked questions
Does Ibis Aix en Provence Hotel offer free cancellation for a full refund?
Yes, Ibis Aix en Provence Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ibis Aix en Provence Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Ibis Aix en Provence Hotel?
Yes, pets are welcome, with a limit of 1 total. There's a charge of EUR 5 per pet, per day, and there's also a deposit of EUR 5 per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Ibis Aix en Provence Hotel?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Ibis Aix en Provence Hotel?
Check-in start time: 3 PM; check-in end time: 6 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Ibis Aix en Provence Hotel and nearby?
Ibis Aix en Provence Hotel has an outdoor pool and a picnic area, as well as a garden.
Are there restaurants at or near Ibis Aix en Provence Hotel?
Yes, NOMAD offers local cuisine.
Ibis Aix en Provence Hotel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
7.2/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very good
23 September 2024
Short drive to the center of town and a very good value.
Paul
Paul, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
10 August 2024
Ok
Elisabeth
Elisabeth, 1-night trip
Verified Expedia guest review
10/10 Exceptional
21 July 2024
Pleasant staff. Clean and spacious rooms. Rooms got everything one needs for a short quiet stay. The swimming pool is an added bonus. Location ideal for visiting Aix centre as bus 8 stop next to the hotel takes you to Aix in about 15 minutes
Ali
Ali, 1-night trip
Verified Expedia guest review
4/10 Fair
19 July 2024
Be very careful on food options
Room okay, facilities okay and staff seemed friendly. Only thing was food available from seven pm and wasn’t told food available earlier at bar.
Went down after 7pm with kids and the plat du jour was a filet dorade fish dish that I didn’t think kids would cope with, looked at pizza on a bar menu and told no as it was now restaurant service.
The menu I saw in the lift was quite fancy stuff and ended up me and kids didn’t get anything to eat.
Nearest McDonald’s was ‘Mcdrive’ only at that time and my spoken French nowhere good enough to verbally order.
If I’d known to order pizza before 7 I would have done and my own fault for not asking enough questions after a long drive.
So, ask if you’ve kids in tow ask the menu options so you don’t get caught out.
We skipped our paid for breakfast next morning as didn’t seem any point in bothering after not getting to eat previous night.
CL
CL, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 July 2024
Wilder
Wilder, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 July 2024
The staff were super helpful and nice, the cafeteria was adequate, breakfast was really excellent but the nicest thing was the large park like garden to sit out in. We did not use the pool.
Sadly the outdoor chess set was missing a number of pieces. you would think management would notice.
patrick
patrick, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 July 2024
Brandon
Brandon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 July 2024
Alexander
Alexander, 3-night trip
Verified Expedia guest review
6/10 Good
1 July 2024
The staff was very kind but it was not very clean.
paskalle
paskalle, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
4 June 2024
Overall excellent for our one night stay. Nice garden and pool. Beside the bus terminus to city centre. Good parking Perfect for our stay. Would stay again
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 May 2024
On our way home
Best night sleep in 3 weeks. The bed and pillows are perfect. Wonderful staff, courteous, friendly, professional.
Anne
Anne, 1-night trip
Verified Hotels.com guest review
6/10 Good
4 November 2023
Kimberly
Kimberly, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 October 2023
Breakfast was good. Room was clean
Mary
Mary, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
8 October 2023
Gillian
Gillian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 August 2023
Yves Henri S
Yves Henri S, 1-night trip
Verified Hotels.com guest review
2/10 Poor
28 June 2023
Maria
Maria, 3-night trip
Verified Expedia guest review
6/10 Good
17 June 2023
Not a business hotel
I was disappointed with this hotel. The room did not have a safe, nor did the people at the front desk have access to a safe. The hotel did not have ironing boards and the iron they had stained my shirt. Nor were there any laundry facilities at the hotel. The people at the front desk were all very young and could not make recommendations about places to eat or about travel options to the airport/Marseille.
Jason
Jason, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
11 June 2023
Exceeded expectations
Great hotel for visiting Aix-en-Provence. The bus station next to the hotel is very nice. Rooms are clean and comfortable. The staff are friendly and helpful. Free parking is a plus. Would definitely stay again.
Kimberly
Kimberly, 1-night family trip
Verified Hotels.com guest review
6/10 Good
31 May 2023
Emmanuel
Emmanuel, 1-night trip
Verified Expedia guest review
10/10 Exceptional
22 March 2023
Great stay in Aix that was affordable and also nice area to stay with a close walk to the city.
Simon
Simon, 4-night trip
Verified Expedia guest review
8/10 Very good
17 October 2022
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
14 October 2022
Clean and comfortable. Slept well. The staff was excellent, very helpful in answering questions. Very close to bus line into city. Would recommend.
Robert
Robert, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 October 2022
Randall
Randall, 1-night trip
Verified Hotels.com guest review
8/10 Very good
13 October 2022
Great for a business stay
The hotel is great for a business stay, it has the needed requirement but not more. The restaurant is great but with limited choice. The breakfast has a lot of choices. The room was quiet and fully equipped.
Kevin
Kevin, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
10 July 2022
Staff were disorganized from the start of our stay. After check-in we decided to take a short nap before an evening out. About 20 minutes into the nap and we were awoken when another family entered our room. They had been issued a key and ch caked-into the same room as us!
A few minutes later that family returned with one of the front desk employees to our room. The IBIS employee was very rude and she told us that we were in the wrong room-when she was the person that had issued us the room key at check-in. It was a horrible experience that was made worse by the fact that neither the employee nor her manager ever apologized to us for their mistake, our privacy being violated, nor for the rudeness we experienced from staff.
Furthermore, the facilities are antiquated and housekeeping was very poor.