Cartagena de Indias Convention Center - 2 min walk - 0.2 km
Clock Tower - 6 min walk - 0.6 km
Walls of Cartagena - 13 min walk - 1.1 km
San Felipe de Barajas Castle - 14 min walk - 1.2 km
Bocagrande Beach - 19 min walk - 1.7 km
Getting around
Cartagena (CTG-Rafael Núñez Intl.) - 15 min drive
Restaurants
Stefano's Bistro - 3 min walk
Sierpe - 5 min walk
La Casa de Socorro - 3 min walk
Pascal - 1 min walk
Marea by Rausch - 4 min walk
About this property
Hotel Monterrey
Hotel Monterrey features a rooftop terrace and puts you only steps from Cartagena de Indias Convention Center. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at BRASSERIE MONTAIGNE, which serves local cuisine and is open for breakfast, lunch and dinner. Other features include a poolside bar, a bar/lounge and a terrace. Fellow travellers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
30 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 1 PM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding, but may not be eligible for free breakfast
Parents must have child's birth certificate and photo ID*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Free English breakfast each morning 6:30 AM–10 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Water dispenser
Travelling with children
Children stay for free (see details)
Children's menu
What to do
Beach nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Rooftop terrace
An outdoor pool
Banquet hall
Accessibility
Lift
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Handrails in stairwells
Well-lit path to entrance
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Iron/ironing board
Sleep well
Turndown service
Alarm clock
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Electrical adapters/chargers
Food and drink
Fridge
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Special features
Dining
BRASSERIE MONTAIGNE – This restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Optional extras
Dial-up internet access is available in guestrooms for an extra charge
Renovations and closures
The property is closed between 22 April and 31 May.
Children & extra beds
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool, spa, & gym (if applicable)
Pool access available from 8 AM to 8 PM
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Also known as
Hotel Monterrey
Hotel Monterrey Cartagena
Monterrey Cartagena
Monterrey Hotel Cartagena
Hotel Monterrey Hotel
Hotel Monterrey Cartagena
Hotel Monterrey Hotel Cartagena
Frequently asked questions
Is Hotel Monterrey currently open?
The property is closed between 22 April and 31 May.
Does Hotel Monterrey offer free cancellation for a full refund?
Yes, Hotel Monterrey does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Monterrey?
Yes, there's an outdoor pool. Guests have pool access from 8 AM to 8 PM.
Are pets allowed at Hotel Monterrey?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Monterrey?
Sorry, there's no on-site parking at Hotel Monterrey.
What are the check-in and check-out times at Hotel Monterrey?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 1 PM. Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Monterrey?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (7-min drive) is nearby.
What is there to do at Hotel Monterrey and nearby?
Hotel Monterrey has an outdoor pool.
Are there restaurants at or near Hotel Monterrey?
Yes, BRASSERIE MONTAIGNE offers local cuisine.
What's the area around Hotel Monterrey like?
Hotel Monterrey is in Cartagena Walled City, a short 2-minute walk from Cartagena de Indias Convention Center and 6 minutes' walk from Clock Tower.
Hotel Monterrey Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very good
25 September 2024
The room was out of date and generally below average (low water pressure, peeling paint, no ironing board). However, the staff was incredibly kind and attentive and the view was unbeatable.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 May 2024
Silvia
Silvia, 1-night trip
Verified Hotels.com guest review
6/10 Good
3 March 2024
Pros: Location was great. It got loud at night with the party buses and events, but we didn't mind. Overall clean and good AC/fan in the rooms.
Cons: Hotel is outdated. Great for if you're just looking for a place to sleep. Construction next door. Breakfast was mediocre. Pool did not look swimmable which was a huge disappointment. It had an odd colour dust (presumably from all the construction).
**Side note: I was travelling with my husband and 1year old baby.
Romman
Romman, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
21 February 2024
Great hotel in a great location !!
Great hotel , great location , tasty breakfast and most importantly a very courteous and helpful staff
Michel
Michel, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 January 2024
Hugo
Hugo, 6-night trip
Verified Hotels.com guest review
8/10 Very good
15 January 2024
Buen lugar para vacaciones
Darwin
Darwin, 3-night trip
Verified Expedia guest review
8/10 Very good
8 December 2023
heavy construction around the area which is out of control of the property. but it is located right on the town center where there is major traffic including the party buses. so it is quite loud.
ERIKA N
Verified Expedia guest review
10/10 Exceptional
30 November 2023
Staff were very helpful and friendly. Just outside city wall and surrounding streets were lively with shops and cafes
Donal
Donal, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
16 August 2023
Nice hotel in the heart of the city within walking distance of pretty much everything. Only complaint would be the construction going on outside, but aside from that everything was great !
Daniel
Daniel, 3-night romance trip
Verified Expedia guest review
2/10 Poor
6 August 2023
I don't fault the hotel for construction going on right outside the hotel, it needs to be done. What really set me off was when I tried to check in, after confirming TWICE before arriving, being told everything is OK, they tried to give me a room that was NOT what I reserved. They had the nerve to tell me, "well, that's what happens when you don't book directly with us." Not a good way to start my trip. After having to raise my voice and express my disgust with everyone watching, they gave me a room that was only a little better than what I was getting when I first arrived. It was NOT the room I booked and confirmed. The hotel smelled badly everywhere outside the room. Really treated poorly. I won't be back again.
Diana Yaneth
Verified Expedia guest review
2/10 Poor
6 August 2023
Adam
Adam, 3-night trip
Verified Expedia guest review
10/10 Exceptional
12 June 2023
Was a gray hotel
elania
elania, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 May 2023
Rooms are very spacious and the building it’s super unique
Veronica
Veronica, 1-night trip
Verified Expedia guest review
10/10 Exceptional
13 April 2023
It was a beautiful hote. Staff were amazing. Perfect location. I would definetily recommend this hotel and i would return there.
Margarita
Margarita, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
4 April 2023
Pequeño pero muy buen servicio.
Delqui
Delqui, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 March 2023
Angela
Angela, 3-night trip
Verified Expedia guest review
10/10 Exceptional
23 March 2023
The hotel is nicely located and the STAFF is amazing.
Monique
Monique, 5-night romance trip
Verified Expedia guest review
6/10 Good
23 March 2023
This hotel is perfectly located, the staff is friendly and helpful. However there is a huge construction project happening all around the property. As well the pool was not open for the duration of our stay and we were not notified beforehand. I would call ahead to check if that was a selling point for your visit and make sure it will be available or if you can get a room where there is not a full blown construction site outside your window.
Once the construction is completed this hotel will be the ultimate gem.
Rebecca
Rebecca, 7-night romance trip
Verified Expedia guest review
6/10 Good
8 March 2023
This place was ok. It was close to everything, just wasn’t my cup of tea. The building could use some maintenance. My room was very small and the bed was uncomfortable.
Nakry
Nakry, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
6 March 2023
Comfortable Accommodations
Such a great hotel for the price! It’s not fancy and could use renovation. However, my room was clean, all of the staff were friendly, the complimentary breakfast was good, and the location is great.
Christine
Christine, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very good
6 March 2023
Marina
Marina, 3-night trip
Verified Expedia guest review
10/10 Exceptional
16 February 2023
Daniela
Daniela, 6-night trip
Verified Expedia guest review
10/10 Exceptional
11 February 2023
Historic building, friendly service, and great location!