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Embassy Suites by Hilton Franklin Cool Springs

3.5 star property
Franklin hotel with indoor pool and restaurant

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Photo gallery for Embassy Suites by Hilton Franklin Cool Springs

Lobby
Restaurant
Lobby
Lobby
Exterior
In the heart of the business district, Embassy Suites by Hilton Nashville South Cool Springs offers a warm welcome with daily breakfast buffets and evening manager's receptions. Unwind in style at the indoor pool or grab a coffee at the on-site cafe, while taking advantage of laundry services and luggage storage.

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry facilities
  • Connecting rooms available
  • Electric vehicle charging point

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • 24-hour fitness centre
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Conference centre
  • Business centre
  • Meeting rooms
  • 24-hour front desk

Feel at home (6)

  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom
  • Living room
The current price is NZ$230
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 41 of 41 rooms

View all photos for Suite, One King Bed, Non-Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, One King Bed, Non-Smoking

9.2 out of 10
Wonderful
(28 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, One King Bed, Non-Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, One King Bed, Non-Smoking

8.4 out of 10
Very good
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Corner

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Corner

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, Non Smoking

Presidential Suite, Non Smoking | Living area

Presidential Suite, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 139 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, Accessible, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking, Corner

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 1 King Bed, Non Smoking, Corner

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Allergy Friendly, Corner (2 Rooms)

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds, Allergy Friendly, Corner (2 Rooms)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
  • 55 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (2 Rooms)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking (2 Rooms)

9.2 out of 10
Wonderful
(83 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Allergy Friendly (2 Rooms)

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds, Non Smoking, Allergy Friendly (2 Rooms)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed
  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • Sleeps 4
  • 1 King Bed

Mobility Accessible One Bedroom King Suite with Tub

  • Sleeps 4

Hearing Accessible Premium King Suite

  • Sleeps 4

Mobility Accessible One Bedroom King Suite with Roll in Shower

  • Sleeps 4

Mobility Accessible One Bedroom Two Double Suite with Roll in Shower

  • Sleeps 6

Mobility Accessible One Bedroom Two Double Suite with Tub

  • Sleeps 6

Mobility Accessible Premium Two Double Suite with Roll in Shower

  • Sleeps 6

Hearing Accessible King Suite

  • Sleeps 4

View all photos for Premium Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Corner

1 bedroom, premium bedding, in-room safe, desk

Premium Suite, 2 Queen Beds, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Suite Two Double and One Sofa Bed Corner

1 bedroom, premium bedding, in-room safe, desk

Deluxe Suite Two Double and One Sofa Bed Corner

9.0 out of 10
Wonderful
(22 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 55 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Suite Two Double and One Sofa Bed Non-Smoking

1 bedroom, premium bedding, in-room safe, desk

Standard Suite Two Double and One Sofa Bed Non-Smoking

8.4 out of 10
Very good
(81 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 47 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Two Room Corner Premium Two Double Suite

  • Sleeps 6

Two Room Pure Wellness Corner Two Double Suite

  • Sleeps 6

Two Room Pure Wellness Two Double Suite

  • Sleeps 6

Two Room Pure Wellness King Suite

  • Sleeps 4

Two Room Corner King Suite

  • Sleeps 4

Two Room Corner Two Double Suite

  • Sleeps 6

Two Room Premium King Suite

  • Sleeps 4

Two Room Premium Two Double Suite

  • Sleeps 6

Two Room Presidential Suite

  • Sleeps 2

Two Room Two Double Suite

  • Sleeps 6

Two Room Corner Premium King Suite

  • Sleeps 4

Three-Room Hospitality Suite With 1 King Bed-Non-Smoking

  • Sleeps 4

Two-Room King Suite-Non-Smoking

  • Sleeps 4

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Exterior
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9.6 out of 10, Exceptional, 1,661 reviews
The price is NZ$247
includes taxes & fees
23 Nov - 24 Nov
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About the area

Map
820 Crescent Centre Dr, Franklin, TN, 37067

What's nearby

  • CoolSprings Galleria - 1 min drive - 1.4 km
  • Aspen Grove Park - 1 min drive - 1.4 km
  • Vanderbilt University - 20 min drive - 29.6 km
  • Broadway - 21 min drive - 31.4 km
  • Grand Ole Opry - 29 min drive - 42.8 km

Getting around

  • Nashville International Airport (BNA) - 23 min drive
  • Smyrna, TN (MQY) - 33 min drive
  • Nashville Riverfront Station - 18 min drive
  • Nashville Donelson Station - 23 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Jason's Deli - ‬3 min drive
  • ‪Chuy's - ‬3 min drive
  • ‪Panda Express - ‬3 min drive

About this property

Embassy Suites by Hilton Franklin Cool Springs

Embassy Suites by Hilton Franklin Cool Springs puts you within a 15-minute drive of Nashville Zoo. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the indoor pool, you can unwind with a drink at the bar/lounge. A 24-hour fitness centre and a fitness centre are offered, and in-room conveniences include sofa beds and fridges. The helpful staff and breakfast get great marks from fellow travellers.

At a glance

DONE

Hotel size

    • 250 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in time starts at 4 PM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 20 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free wired internet access in public areas
    • WiFi and wired internet access in rooms*
LOCAL_PARKING

Parking

    • Secured on-site self-parking (USD 12 per day; includes in/out privileges)
    • On-site motorhome/coach/lorry parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    • On-site parking includes off-street options

Property amenities

Food and drink

  • Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • Room service (limited hours)

Travelling with children

  • Local/corner shop

What to do

  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre (16000 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2001
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Television in common areas
  • 24-hour fitness centre
  • An indoor pool
  • Vegetarian dining options
  • Double-glazed windows
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Closed-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 37-inch LCD TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Double sofa bed
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Separate living room

Freshen up

  • Private bathroom
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • WiFi and wired internet for a surcharge
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only

Fees & policies

Optional extras

  • WiFi is available in guest rooms for USD 9.95 per 24-hour period (rates may vary)
  • Wired internet access is available in guestrooms for USD 9.95 (rates may vary)
  • Late checkout can be arranged for an extra charge of USD 50.00 (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 75.00 per stay
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Secured self-parking costs USD 12 per day with in/out privileges
  • RV/bus/lorry parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Embassy Suites Nashville
Embassy Suites Nashville South/Cool Springs
Embassy Suites Nashville South/Cool Springs Franklin
Embassy Suites Nashville South/Cool Springs Hotel
Embassy Suites Nashville South/Cool Springs Hotel Franklin
South/Cool
Embassy Suites Nashville South/Cool Springs
Embassy Suites by Hilton Nashville South Cool Springs Hotel
Embassy Suites by Hilton Nashville South Cool Springs Franklin

Frequently asked questions

Does Embassy Suites by Hilton Franklin Cool Springs offer free cancellation for a full refund?

Yes, Embassy Suites by Hilton Franklin Cool Springs does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Embassy Suites by Hilton Franklin Cool Springs?

Yes, there's an indoor pool.

Are pets allowed at Embassy Suites by Hilton Franklin Cool Springs?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 20 kg per pet. There's a charge of USD 75 per accommodation, per stay, and there's also a deposit of USD 75.00 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Embassy Suites by Hilton Franklin Cool Springs?

Yes. Self-parking costs USD 12 per day. Motorhome/coach/lorry parking and electric car charging are available.

What are the check-in and check-out times at Embassy Suites by Hilton Franklin Cool Springs?

You can check in starting at 4 PM. Check-out time is 11 AM. Late check-out is available for a charge of USD 50.00 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Embassy Suites by Hilton Franklin Cool Springs and nearby?

Have fun with nearby activities such as cycling and hiking, and practise your swing on the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness centre.

Are there restaurants at or near Embassy Suites by Hilton Franklin Cool Springs?

Yes, there's an on-site restaurant.

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Embassy Suites by Hilton Franklin Cool Springs Reviews

Reviews

8.2

Very good

8.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Breakfast
Service staff
Bed
Bathroom
Lobby
Children
Family friendly
Location
Food

What guests liked

  • Breakfast was consistently great with many guests praising the quality and variety of options. (117 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Loving the upgrades!! It will be even better once completed. We had a wonderful stay!!
Venita, 2-night trip

10/10 Exceptional

Great place to stay
Matt, 2-night trip

10/10 Exceptional

Great breakfast area and quiet room.
Janine R Lid, 1-night trip

8/10 Very good

Room was clean, however construction played a huge roll.
Kenneth, 4-night trip

8/10 Very good

Great location and very accessible from I-65.
Bradley, 2-night trip

10/10 Exceptional

Great service
gary, 1-night trip

6/10 Good

Staff was very friendly. Main lobby and breakfast area clean, however room smelt musky, couch had multiple stains and overall did not feel clean.
Heather, 1-night trip

10/10 Exceptional

It was a great place to stay
Angie, 2-night trip

8/10 Very good

It was more expensive than nearby hotels and
Khristina, 1-night trip

8/10 Very good

O
Shawna, 1-night trip

10/10 Exceptional

It’s was THE BEST hotel experience I had EVER received!!
shana, 2-night trip

10/10 Exceptional

Bailee was wonderful at check-in
Robert, 1-night trip

6/10 Good

Let me say first off that all of the staff were amazing to take care of the issues. But we checked in and were informed that renovations were going on, but no mention of that on the website. Our original room had a water leak and smelled very strongly of musty carpet. They quickly moved us to another room that didn’t smell as strong but at least it was dry. Luggage rack was broken, no exhaust fan in bathroom, weak water pressure, sticking doors, security brace on door was loose. Had to hold toilet handle down to flush. Talked to other guests who had similar situations. But it was as clean and taken care of as well could be expected. Just way too much money to spend for two nights for all of that. But once again, all staff was top notch.
Kevin, 2-night trip

10/10 Exceptional

Nice area
Ed, 1-night trip

10/10 Exceptional

Staying at the Embassy Suites
Lisa, 1-night trip

10/10 Exceptional

Check in staff and bar staff wete so nice and friendly, made us feel at home.
Daniel, 1-night trip

8/10 Very good

We really enjoyed our stay! The only complaint was the garbage by the ice machine was overflowing for a couple of days. Other than that we were completely satisfied!
Robert, 1-night trip

6/10 Good

Staff was super nice. Breakfast bar was great. The room itself was not cleaned well at all though. We have stayed there a few times in the past and it was never a problem in the past.
Britney, 3-night trip

10/10 Exceptional

Clean, quiet, and enjoyed happy hour
Jessica, 2-night trip

10/10 Exceptional

Very good, will stay again.
Haitao, 1-night trip

4/10 Fair

Embassy by Hilton

It was average, the worst part is the parking it’s not included, there are 250 other places to choose from that include parking
Jessica, 1-night trip

10/10 Exceptional

This was very nice and reasonably priced.
Mark, 1-night trip

10/10 Exceptional

Breakfast was a plus and staff was very helpful

10/10 Exceptional

The staff treated me well and did there best to make sure that I was happy and got everything I needed.
Mark A., 3-night trip

10/10 Exceptional

The evening reception and the morning breakfast is AMAZING!
Kristen, 1-night trip