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Elcielo Hotel & Restaurant

4.0 star property
Hotel with outdoor pool, near Poblado Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Elcielo Hotel & Restaurant

Outdoor pool, pool loungers
Terrace/patio
Front of property
Poolside bar
Lobby lounge
VIP Access

Reviews

9.6 out of 10

Exceptional

Guests liked:

Friendly staff

Popular amenities

  • Bar
  • Gym
  • Connecting rooms available
  • Pool
  • 24/7 front desk
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • 24-hour business centre
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Library
  • Front desk safe
Feel at home
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Premium TV channels
  • Terrace
  • Daily housekeeping
The price is NZ$428
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Luxury Room

Luxury Room | View from room

Luxury Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Blackout curtains
Premium bedding
Separate bath and shower
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

Highlights

Air conditioning
Connecting rooms available
Smart TV
Premium bedding
Blackout curtains
Rainfall showerhead
Private bathroom
Separate bath and shower
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Air conditioning
Connecting rooms available
Smart TV
Premium bedding
Blackout curtains
Separate bath and shower
Rainfall showerhead
Bathrobes
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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9.0 out of 10, Wonderful, (1144)
The price is NZ$307
includes taxes & fees
15 Dec - 16 Dec
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About the area

Map
43c36 Cl. 7D, Medellín, Antioquia, 050022

What's nearby

  • Poblado Park - 4 min walk - 0.4 km
  • Medellín Clinic - El Poblado - 7 min walk - 0.6 km
  • Lleras Park - 10 min walk - 0.9 km
  • Oviedo Shopping Center - 15 min walk - 1.3 km
  • Santafé Mall - 18 min walk - 1.6 km

Getting around

  • Medellín (MDE-José María Córdova Intl.) - 37 min drive
  • Poblado Station - 10 min walk
  • Aguacatala Station - 29 min walk

Restaurants

  • ‪Restaurante La Matriarca - ‬2 min walk
  • ‪Urbania Café No. 8 - ‬2 min walk
  • ‪Cambalache Parrilla Argentina - ‬4 min walk
  • ‪Cafe Dragon - ‬2 min walk
  • ‪Pronta Pasta - ‬4 min walk

About this property

Elcielo Hotel & Restaurant

Elcielo Hotel & Restaurant offers a great location, putting you within a 15-minute walk of Poblado Park and Lleras Park. The restaurant is the perfect spot for a bite to eat, and after visiting the 24-hour fitness centre for a workout, you can unwind with a drink at the bar/lounge. An outdoor pool, a snack bar/deli and a terrace are other highlights. Fellow travellers love the helpful staff. Public transportation is close by: Poblado Station is only 10 minutes on foot.

Languages

English, Spanish

At a glance

Hotel size

  • 28 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Contactless check-in and check-out are available
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Free daily reception
  • Snack bar/deli

Working away

  • 24-hour business centre
  • Co-working spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool loungers
  • Romance packages

Facilities

  • Built in 2021
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • 24-hour fitness centre
  • An outdoor pool

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Room amenities

Be entertained

  • 65-inch Smart TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Dressing gowns
  • Window screens

Sleep well

  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Rainfall shower heads
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

El Cielo – On-site fine-dining restaurant. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately COP 50000 for adults and COP 50000 for children

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Elcielo Hotel Restaurant
El Cielo Hotel Restaurant
Elcielo & Restaurant Medellin
Elcielo Hotel & Restaurant Hotel
Elcielo Hotel & Restaurant Medellín
Elcielo Hotel & Restaurant Hotel Medellín

Frequently asked questions

Does Elcielo Hotel & Restaurant offer free cancellation for a full refund?
Yes, Elcielo Hotel & Restaurant does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Elcielo Hotel & Restaurant?
Yes, there's an outdoor pool.
Are pets allowed at Elcielo Hotel & Restaurant?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at Elcielo Hotel & Restaurant?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Elcielo Hotel & Restaurant and nearby?
Elcielo Hotel & Restaurant has an outdoor pool and a 24-hour fitness centre.
Are there restaurants at or near Elcielo Hotel & Restaurant?
Yes, there's an on-site restaurant, El Cielo.
What's the area around Elcielo Hotel & Restaurant like?
Elcielo Hotel & Restaurant is a short 4-minute walk from Poblado Park and 10 minutes' walk from Lleras Park.

Elcielo Hotel & Restaurant Reviews

Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Henri-david, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jaime, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel everything is 10+
Nini, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Dusan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very good.
Pierre, 4-night trip
Verified Expedia guest review

10/10 Exceptional

El Cielo is definitely the best hotel in Medellin and my favorite place to spend time. Best staff, quality of service, and luxury amenities.
Cedric, 1-night trip
Verified Expedia guest review

10/10 Exceptional

I liked everything. The location not too crazy about it
Luz Andrea, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Exceptional
Simply extraordinary from front steps to rooftop. Service and hospitality is defined quite well here. Every staff member knew my name by the 2nd day. An exceptional experience. Food just as exceptional and I found that I ate every meal there after my first night eating off the property.
Lance, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
Dale, 2-night trip
Verified Orbitz guest review

10/10 Exceptional

Everything was great over my stay, no complains
Cesar, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing Hotel. Wonderful architecture, wonderful decoration, phenomenal food and ambiance.
Carlos, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Best Bed period. Bedding and pillows are the best. Everytime i stay here, I fall asleep and wake up well rested. Location is a little distant from all the action and noise so u can sleep peacefully. Wish they had a better gym as they only have few free weights and a treadmill. A multi station machine would do well. Pool water temperature was perfectly warm. Quality of the food was excellent. Their tasting menu is over rated. I had it on 2 different occasions and was not overwhelmed for a 4 star restaurant. Also getting a reservation from US was ridiculously difficult. They literally have 75 pages of wine list they sent me via text (is this really necessary ? ) And the wine was extremely over priced. I've also had their "regular" menu which was exceptional. You must try their French onion soup. It was one of the best I've experienced. Overall, if u enjoy better things in life, obviously have to pay for it. And i would gladly pay for their A1 service. Will definitely be back soon.
Insoo, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Muy buen hotel
Julian, 2-night business trip
Verified Expedia guest review

10/10 Exceptional

Oasis in Medellín
El Cielo is an amazing place to stay. Can’t tell much on the outside but inside is a wonderful oasis. The service and room were impeccable. Truly a luxurious place to stay for a good price. The restaurant also is an experience one cannot miss.
Sarah, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Teresa, 1-night trip
Verified Expedia guest review

8/10 Very good

Heavy Food
The hotel is dated and the room service food items are extremely heavy.
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel is quite amazing, clean and great staff
Carlos, 1-night trip
Verified Expedia guest review

10/10 Exceptional

One of the best hotels in Colombia!
Fawzi, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Good
Joseph, 3-night trip
Verified Expedia guest review

10/10 Exceptional

katherine, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

Graham, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Valery, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Memorable Anniversary Celebration
El Cielo Hotel greeted us exceptionally. The details and staff courtesy was superb.
Alfonso, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Juan, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Edgar, 1-night trip
Verified Hotels.com guest review