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Sunscape Dominicus La Romana - All Inclusive

3.5 star property
All-inclusive beachfront property with spa, near Dominicus Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sunscape Dominicus La Romana - All Inclusive

Front of property
Aerial view
Outdoor wedding area
12 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Sun Club One Bedroom Villa Tropical View

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Free breakfast
  • 24/7 front desk
  • Spa
  • Pool
  • Gym
Main amenities
  • Daily housekeeping
  • On a private beach
  • 12 restaurants and 2 beach bars
  • 10 bars/lounges and 3 swim-up bars
  • Full-service spa
  • 3 outdoor pools
  • Nightclub
  • Free children's club
  • Health club
  • Beach towels
  • Children's pool
  • Waterslide
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Rollaway/extra beds available (surcharge)
  • Private bathroom
The price is NZ$545
includes taxes & fees
3 Dec - 4 Dec

Room options

Available filters for rooms
Showing 39 of 39 rooms

View all photos for Sun Club One Bedroom Villa Tropical View

Sun Club One Bedroom Villa Tropical View

Sun Club One Bedroom Villa Tropical View

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Private bathroom
  • Sleeps 4
  • 1 King Bed

Sun Club Master Suite 2 bedroom Ocean View

Highlights

Air conditioning
Free rollaway/extra beds
Minibar (some free items)
TV
Ceiling fan
Separate bedroom
Down duvet
Private bathroom
  • Sea view
  • Sleeps 5
  • 2 Double Beds

Sun Club Junior Suite Tropical View Double -Adults Only

Highlights

Air conditioning
Free rollaway/extra beds
Minibar (some free items)
TV
Ceiling fan
Separate bedroom
Down duvet
Private bathroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Sun Club Junior Suite Ocean Front King- Adults Only

Sun Club Junior Suite Ocean Front King- Adults Only | Bathroom

Sun Club Junior Suite Ocean Front King- Adults Only

Highlights

Air conditioning
Free rollaway/extra beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Sun Club Master Suite Ocean Front King

Sun Club Master Suite Ocean Front King

Sun Club Master Suite Ocean Front King

Highlights

Air conditioning
Free rollaway/extra beds
Minibar (some free items)
TV
Ceiling fan
Separate bedroom
Down duvet
Private bathroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Ocean View (Sun Club)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Private bathroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Sun Club Junior Suite Tropical View King -Adults Only

Sun Club Junior Suite Tropical View King -Adults Only | Bathroom

Sun Club Junior Suite Tropical View King -Adults Only

Highlights

Air conditioning
Free rollaway/extra beds
Minibar (some free items)
TV
Ceiling fan
Separate bedroom
Down duvet
Private bathroom
  • Sleeps 2
  • 1 King Bed

Sun Club Superior Tropical View Double

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Sun Club Superior Swim out Ocean View King

Highlights

Air conditioning
Free rollaway/extra beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Private bathroom
Hairdryer
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe 2 Bedroom Family Suite

Deluxe 2 Bedroom Family Suite

Deluxe 2 Bedroom Family Suite

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Separate bedroom
  • Sleeps 5
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Sun Club Superior Tropical View King

Sun Club Superior Tropical View King

Sun Club Superior Tropical View King

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Private bathroom
  • Sleeps 3
  • 1 King Bed

Deluxe Partial Ocean View Double

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Private bathroom
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Deluxe Family Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Private bathroom
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Pool View King

Deluxe Pool View King

Deluxe Pool View King

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Pool View Double

Deluxe Pool View Double

Deluxe Pool View Double

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Partial Ocean View King

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Private bathroom
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Tropical View King

Deluxe Tropical View King

Deluxe Tropical View King

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Tropical View Double

Deluxe Tropical View Double

Deluxe Tropical View Double

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Sun Club Junior Suite Pool Access Ocean View- Adults Only

Highlights

Air conditioning
Free rollaway/extra beds
Minibar (some free items)
TV
Ceiling fan
Separate bedroom
Down duvet
Private bathroom
  • Sleeps 2
  • 1 King Bed

Deal of the Day

Highlights

Air conditioning
Free rollaway/extra beds
Minibar (some free items)
TV
Ceiling fan
Down duvet
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Suite Master With Garden View

  • Sleeps 2
  • 1 King Bed

Suite Junior With Garden View

  • Sleeps 2
  • 1 King Bed

Room Standard With Garden View

  • Sleeps 4
  • 2 Double Beds

Room Deluxe With Garden View

  • Sleeps 4
  • 2 Double Beds

Room Deluxe With Partial Sea View

  • Partial sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Suite Junior With Garden View

  • Sleeps 3
  • 2 Double Beds

Room Deluxe With Garden View

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Room Deluxe With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Family Room -5 Guests- Deluxe With Garden View

  • Sleeps 5
  • 2 Double Beds and 1 King Bed

Room Deluxe With Garden View

  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

Room Deluxe With Pool View

  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

Room Deluxe With Pool View

  • Sleeps 4
  • 2 Double Beds

Room Superior With Sea View

  • Sea view
  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

Suite Master With Sea View

  • Sea view
  • Sleeps 5
  • 2 Queen Beds and 1 King Bed

Suite Junior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Room Superior With Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Room Superior With Garden View

  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

Room Superior With Garden View

  • Sleeps 4
  • 2 Double Beds

Suite Junior With Pool View

  • Sleeps 2
  • 1 Double Bed

Similar properties

4 outdoor pools, free pool cabanas, pool umbrellas

Dreams Dominicus La Romana - All Inclusive

Pool
Spa
Pet-friendly
Free parking
8.8 out of 10, Excellent, (1070)
The price is NZ$654
includes taxes & fees
8 Dec - 9 Dec
Dreams Dominicus La Romana - All Inclusive
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About the area

Map
Playa Dominicus, 22000, Bayahibe (La Romana), San Rafael del Yuma, La Altagracia, 23000

What's nearby

  • Dominicus Beach - 7 min walk - 0.7 km
  • Monumento Natural Punta Bayahibe - 6 min drive - 5.1 km
  • Bayahibe Beach - 11 min drive - 5.1 km
  • Cueva de Chicho - 11 min drive - 6.7 km
  • Casa de Campo Marina - 32 min drive - 32.9 km

Getting around

  • La Romana (LRM-La Romana Intl.) - 17 min drive
  • Punta Cana (PUJ-Punta Cana Intl.) - 53 min drive
  • Santo Domingo (SDQ-Las Americas Intl.) - 91 min drive
  • Santo Domingo (JBQ-La Isabela Intl.) - 114 min drive

Restaurants

  • ‪Dreams Dominicus Bordeaux Restaurant - ‬9 min walk
  • ‪Dream Dominicus Portofino Restaurant - ‬10 min walk
  • ‪La Terraza - ‬3 min drive
  • ‪mylos restaurant - ‬4 min walk
  • ‪Flying Fish - ‬6 min walk

About this property

Sunscape Dominicus La Romana - All Inclusive

Sunscape Dominicus La Romana - All Inclusive offers a private beach and gives you access to on-site snorkelling and kayaking. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and hydrotherapy. Windows, one of 12 restaurants, serves breakfast, lunch and dinner. Other highlights at this all-inclusive property include 2 beach bars, a nightclub and a free kid's club. Fellow travellers love the helpful staff.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
In-room minibar (non-alcoholic beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkelling

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Languages

English, French, German, Italian, Spanish

At a glance

Hotel size

  • 854 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 12 restaurants
  • 10 bars/lounges
  • 2 beach bars
  • 3 swim-up bars
  • Poolside bar
  • Coffee shop
  • Room service

Travelling with children

  • Free children's club
  • Children's pool
  • Water slide
  • Playground
  • Supervised childcare (surcharge)
  • Pool gate
  • Lifeguard on-site

What to do

  • On a private beach
  • Tennis
  • Volleyball
  • Kayaking
  • Snorkelling
  • Shopping
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 3 outdoor pools
  • Full-service spa
  • Nightclub
  • Massage/treatment rooms
  • Water slide
  • Banquet hall

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down duvet
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Sunscape Spa has 12 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is open daily.

Dining

Windows – This buffet restaurant serves breakfast, lunch and dinner.
Tiki Taco – This theme restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.
Tierra – This theme restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required. Open daily.
Da Mario – This theme restaurant specialises in Brazilian cuisine and only serves dinner. Reservations are required. Open daily.
Chopsticks – This theme restaurant specialises in Asian cuisine and only serves dinner. Open daily.

Fees & policies

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have lifts.
On-site parties or group events are strictly prohibited.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Be Live
Be Live Canoa
Be Live Collection Canoa All Inclusive All-inclusive property
Be Live Canoa All Inclusive Bayahibe
Be Live Canoa Bayahibe
Canoa Be Live
Canoa Live
Be Live Canoa Hotel Bayahibe
Canoa Coral Hilton
Coral Canoa Resort
Hilton Canoa Coral La Romana
Oasis Canoa Bayahibe
Oasis Canoa Hotel Bayahibe
Be Live Collection Canoa All Inclusive Bayahibe
Be Live Collection Canoa All Inclusive San Rafael Del Yuma
Be Live Collection Canoa Bayahibe
Be Live Collection Canoa
Sunscape Dominicus La Romana
Be Live Collection Canoa All Inclusive
Sunscape Dominicus La Romana - All Inclusive San Rafael del Yuma

Frequently asked questions

Does Sunscape Dominicus La Romana - All Inclusive offer free cancellation for a full refund?
Yes, Sunscape Dominicus La Romana - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sunscape Dominicus La Romana - All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Sunscape Dominicus La Romana - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Sunscape Dominicus La Romana - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Sunscape Dominicus La Romana - All Inclusive?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Sunscape Dominicus La Romana - All Inclusive and nearby?
Have fun with on-site activities such as kayaking and snorkelling, and practise your swing on the tennis courts. Additional recreation on-site includes volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Sunscape Dominicus La Romana - All Inclusive also has 3 swim-up bars, a nightclub and a private beach, as well as a water slide, a Turkish bath and spa services.
Are there restaurants at or near Sunscape Dominicus La Romana - All Inclusive?
Yes, there are 12 on-site restaurants, featuring Mexican cuisine.
What's the area around Sunscape Dominicus La Romana - All Inclusive like?
Sunscape Dominicus La Romana - All Inclusive is a short 7-minute walk from Dominicus Beach and 17 minutes' walk from East National Park.

Sunscape Dominicus La Romana - All Inclusive Reviews

Reviews

7.2

Good

7.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Poor

Well in this hotel everything is bad food bed everything the staff . Well jose from sunclub he made it good and carmen from sunclub but the rest dont come to this hotel bad ac didnt work no warter in the room baddest trip ever
Miguel, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Luisa, 4-night trip
Verified Orbitz guest review

6/10 Good

Daniel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Overall the property looks nice, well maintained, services are excellent, they have the drinks of my preference and the beach is great. My only concern is the food, I usually eat in a healthy way, so sometimes I find few options for my eating style.
Alexis, 2-night family trip
Verified Expedia guest review

8/10 Very good

Ileana, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

It was a great getaway for our family and my daughter's first all inclusive resort. The beach was beautiful and clean, but there were some rocks in the water, I'm glad we brought our water shoes. The room was comfortable and clean and the staff were very helpful. We really enjoyed the Sun Club lounge and ammentiies. We also loved the entertainment and watching the nightly shows such as the circus night and the white party on the beach. The only complaint I would have is that is was hard to reserve spots, cabanas, pool side seats with shade. My husband had to get up early and use our towels from the previous day to reserve shade. The pool also left a terrible green stain in some of our bathing suits from not being cleaned enough. We stayed mostly at the beach every morning because of this reason. My daughter loved the kids club water slides too. I would definitily recommend this hotel and give it 4 stars.
Jennifer, 9-night family trip
Verified Expedia guest review

8/10 Very good

lUIS ANTONIO, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Daydria Simone, 5-night trip
Verified Travelocity guest review

6/10 Good

The property very beautiful I love everything about it.
Daydria Simone, 5-night trip
Verified Travelocity guest review

6/10 Good

Staff was kind and helpful. Food was not great. Buffet would run out of items. Poor accessibility to bars. Menus has listed items that were not available. Lack of towels in rooms. Beach is beautiful.
MICHELLE, 3-night family trip
Verified Expedia guest review

2/10 Poor

Horrible experience! The food was horrible, the resort over all was horrible. Bathrooms didn’t work, no hot water lost power and sink and toilet all broken. Have to be in the room for over 4 hours for them to try to make repairs
Georgette, 4-night trip
Verified Expedia guest review

2/10 Poor

This rating is not about liking it’s about listing the correct information when booking it. The room was dirty and beds had tiny bugs on them and women lipstick on pillow cases. The TV had no cable and nobody sent yo fix it. Also the toilet was not flushing it was broken. I have a video of this. I expect to be reimbursed for part of this stay as I will be contacting my credit card company.
Sonia, 1-night trip
Verified Travelocity guest review

2/10 Poor

Yohanys Del Carmen, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Positive: Confortable w/AC Coffe Shop, Beautiful and pleasant beach area. Restaurants. Negative: Many mosquitoes and 1 of our rooms had trouble with the WC, hotel maintenance couldn't fix it completly.
Cristian, 1-night family trip
Verified Expedia guest review

8/10 Very good

Edward, 4-night trip
Verified Expedia guest review

6/10 Good

Many read the reviews to know what issues to look for… so here are mines: 1. Biggest issue is the SMOKING. Per customer service, smoking is permitted in all open area. Which means almost everywhere. I have asthma and smoking makes it hard for me to breathe and throat gets itchy. The majority of the guests are smokers and the minority like myself are non-smokers. Feels like the smokers are catered to more as you have to find areas you are not exposed, or speak up and ask guests to move when they decide to come to your area. The resort should create one area where those who smoke can go. This is a family resort with many kids. Everyone is exposed to second hand smoke. For this reason, I will not return or recommend. Only If the resort makes stricter rules with smoking will I return. 2. Unable to get a lounger in the beach or pool unless you go at 5-6am. The workers tries to help but all chairs have hotel towels and the waters are empty. People hold them and leave. 3. Only 3 restaurants so the wait is long. You are lucky if they give you a beeper to notify you when your table is ready. No beeper and you are not on the list. Last night I went at 6:30pm, got a beeper and wasn’t called until 8pm. During that time the line is long with 50-60 people waiting to get to the hostess. Resort needs faster service. Your entire night is waiting to get into a restaurant. That means you miss the shows and entertainment. Those are my top 3.
Iris, 4-night family trip
Verified Expedia guest review

2/10 Poor

Ahmad, 10-night trip
Verified Expedia guest review

2/10 Poor

David, 5-night trip
Verified Expedia guest review

4/10 Fair

Pablo Martin, 6-night family trip
Verified Expedia guest review

2/10 Poor

I booked this resort expecting a 3.0 star but ended up with 1.0. Shiwer hea broken, furniture missing, lack of response to request such as a pillow, mini fridge not restocked. The bars ran out of bottled water, food is terrible, and this is just the beginning of the many is
heather, 7-night family trip
Verified Expedia guest review

2/10 Poor

DO NOT COME HERE! Food in the buffet was served raw, the hostesses at the restaurant never gave us clear answers on the wait time and had us there for over an hour and a half, & our power went out the first 30 minutes of our stay.
Rafael, 2-night romance trip
Verified Expedia guest review

6/10 Good

Staff and front desk were rude I called the front desk for replacement batteries 3x before having to walk down and get them myself. Purchased tropical view rooms only to be put in the middle of the courtyard facing another building Housekeeping didn’t bring fresh towels or washcloths the entire stay. Thankfully I had washcloths in my luggage that a friend recommended to bring. My mother whom is handicapped hand to climb three flights of stairs as there are no elevators.
Taniesha, 4-night family trip
Verified Expedia guest review

4/10 Fair

Our stay at Sunscape wasn’t pleasant. The check in process was disorganized and long. Plus, we did not received a nice friendly welcome. Rooms were clean and roomy. Food was bad, dishes that were supposed to be hot were not. There were flies and bees in several of the dishes. One of my daughters even got a stomach bug as a result. Drinks were made with cheap alcohol. Several days, early in the afternoon they run out of certain types of drinks. Really…, how does a hotel in the Caribbean run out of Piña Colada and mojitos at 4:30 pm! Additionally, at the beach snack bar, the ran out of certain food, and only offered tiny hamburgers (buns almost twice the size of the meat), hotdogs, fries and nachos (with what seamed like leftover over bottom of the bag chips). But the worst part was there were never chairs available at the pool or the beach. Guess would leave their towels overnight and claimed their spot. Thus, it was very difficult to find a spot on the beach or pool to relax. Very stressful! Lastly, on our last day we ordered a bellhop to assist us with our luggage. We waited 35 minutes and no one came, we ended up taking our own luggage down from the 3rd floor of building 10, pretty far from the front desk in a 90 degrees heat. We will not be staying at this hotel ever again or recommending it.
Gladys, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

My family stay at the hotel was overall great! The staff and service were excellent. The food at the restaurants and staff were excellent EXCEPT the buffet. The food was cold and not tasteful. The rooms and bathrooms needs upgrading as the bathroom faucet leaks and looked rustic! Some room furniture are outdated and damaged! My overall experience was great and I would definitely recommend and return!
Denise, 2-night family trip
Verified Expedia guest review

2/10 Poor

Gabriela D, 4-night trip
Verified Expedia guest review