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Hotel Kaiserhof Wien

4.0 star property
Hotel with spa, near St. Charles Church

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Kaiserhof Wien

Interior entrance
Sauna, steam room
Dining
Junior Suite
Lobby sitting area
VIP Access

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Spa
  • Connecting rooms available
  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Bar
Main amenities
  • Daily housekeeping
  • Full-service spa
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms
Feel at home
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The price is NZ$295
includes taxes & fees
8 Jan - 9 January 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Classic Double Room

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Classic Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2016
Egyptian cotton bed sheets
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Classic Double or Twin Room (with extra bed)

Classic Double or Twin Room (with extra bed)

Classic Double or Twin Room (with extra bed)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Business Room

Business Room

Business Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2016
Egyptian cotton bed sheets
  • 28 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2016
Egyptian cotton bed sheets
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2016
  • 37 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite

Suite | Living area

Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2016
  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Exterior

Austria Trend Hotel Savoyen Vienna

Spa
Airport transfer
Pet-friendly
Parking available
9.2 out of 10, Wonderful, (1158)
The price is NZ$231
includes taxes & fees
5 Jan - 6 January 2025
Austria Trend Hotel Savoyen Vienna
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About the area

Map
Frankenberggasse 10, Vienna, Vienna, 1040

What's nearby

  • St. Charles Church - 4 min walk
  • Naschmarkt - 5 min walk
  • Vienna State Opera - 9 min walk
  • Hofburg Imperial Palace - 12 min walk
  • Vienna Christmas Market - 4 min drive

Getting around

  • Vienna International Airport (VIE) - 28 min drive
  • Vienna (XWC-Vienna Central Station) - 22 min walk
  • Vienna Central Station - 22 min walk
  • Quartier Belvedere (Arsenalstraße) Station - 22 min walk
  • Resselgasse Station - 3 min walk
  • Paulanergasse Station - 5 min walk
  • Taubstummengasse U-Bahn - 6 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Kaffeefabrik - ‬4 min walk
  • ‪Matcha Komachi - ‬4 min walk
  • ‪Pizzeria Riva Favorita - ‬3 min walk
  • ‪Fein Essen - ‬2 min walk
  • ‪Santos | Mexican Grill & Bar - Wieden - ‬4 min walk

About this property

Hotel Kaiserhof Wien

When you stay at Hotel Kaiserhof Wien, you'll be in a great location, within a short 10-minute walk of Naschmarkt and Vienna State Opera. Guests can be pampered with spa services at the spa and grab a bite to eat at the coffee shop/cafe. This eco-friendly hotel also features a bar/lounge, a fitness centre and a sauna. The helpful staff and overall property condition get great marks from fellow travellers. The property is only a short walk to public transportation: Resselgasse Station is 3 minutes and Paulanergasse Station is 5 minutes.

Languages

Dutch, English, French, German, Hungarian, Italian, Russian, Spanish

At a glance

Hotel size

  • 74 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • On-site self-parking (EUR 26 per night)
  • On-site parking is limited
  • Height restrictions apply for on-site parking
  • Off-site parking nearby (EUR 26 per night; booking required)
  • Street parking available

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1896
  • Safe-deposit box at front desk
  • Library
  • Fireplace in reception
  • Fitness centre
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall
  • Traditional architecture

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Well-lit path to entrance

Room amenities

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spabereich. The spa is equipped with a sauna and a steam room. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 29 per person
  • Airport shuttle service is offered for an extra charge of EUR 55 per vehicle (return. Maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle service for children costs EUR 55

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Self-parking costs EUR 26 per night
  • Parking is available nearby and costs EUR 26 per night (984 ft away)
  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Premier Kaiserhof Wien Hotel Vienna
Premier Kaiserhof Wien Hotel
Premier Kaiserhof Wien Vienna
HOTEL KAISERHOF WIEN
Best Western Premier Kaiserhof Wien
HOTEL KAISERHOF WIEN Vienna
KAISERHOF WIEN Vienna
KAISERHOF WIEN
Premier Kaiserhof Wien
HOTEL KAISERHOF WIEN Hotel
HOTEL KAISERHOF WIEN Vienna
HOTEL KAISERHOF WIEN Hotel Vienna

Frequently asked questions

Does Hotel Kaiserhof Wien offer free cancellation for a full refund?
Yes, Hotel Kaiserhof Wien does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Kaiserhof Wien?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Kaiserhof Wien?
Yes. Self-parking costs EUR 26 per night. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel Kaiserhof Wien?
Yes, an airport shuttle is available. The charge is EUR 55 per vehicle return.
What are the check-in and check-out times at Hotel Kaiserhof Wien?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Hotel Kaiserhof Wien?
No, this hotel doesn't have a casino, but Casino Wien (11-min walk) is nearby.
What is there to do at Hotel Kaiserhof Wien and nearby?
Hotel Kaiserhof Wien has a spa and a steam room.
What's the area around Hotel Kaiserhof Wien like?
Hotel Kaiserhof Wien is in Wieden, a short 3-minute walk from Resselgasse Station and 5 minutes' walk from Naschmarkt. Travellers give top marks for the hotel's prime location.

Hotel Kaiserhof Wien Reviews

Reviews

9.8

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Timeless values in a contemporary setting
Lovely hotel with a truly independent feel and a traditional approach to the delivery of customer service in the modern day. Genuinely friendly staff who are very experienced in what they do. In many respects it was a refreshing change from the typical corporate chains of hotels. Worthy of special mention are Gilbert, hotel manager, who we met at the front desk on arrival. He immediately made us feel relaxed and at home in our new settings. And Sanjay, head barman, who was an absolute pleasure to meet. Very friendly and very knowledgeable about his craft as a barman. The hotel benefits from a great location and offers a great breakfast which seems to please everyone. Also worth a mention is the sauna and steam room which is a great way to relax and refresh. Also, we had a nice bed with a ‘pillow menu’ and a super shower. Difficult to find fault with.
Steve, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We had excellent stay. The holte accomodated all our requests. The breakfast was very delicious with many food options and wine. Verly clean, quiet and lovely hotel
Olga, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent traditional hotel
Beautifully presented traditional hotel with friendly helpful staff. Pleasant lounge area. Breakfast was extensive providing many options for all tastes.Room was very comfortable.Convenient for Karlsplatz station.
Lynne, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Junko, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

One night in Vienna
Location was outstanding. Hotel was nice and clean. Breakfast was very good and staff members were friendly. Due to construction it was hard to get to the hotel. They only have 10 parking spots so if you’re driving, you’ll have to find a near parking lot.
Abraham, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jason, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ina, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Elias, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Gail, 1-night trip
Verified Expedia guest review

8/10 Very good

The staff at the front desk could be more friendlier but other than that, the hotel was perfectly located in the city making using the metro to visit parts of the city easier.
Carol, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Accommodations adequate, staff need customer service training, never really felt welcomed. Recommend with reservations.
Mark, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great location, clean, nice staff, good breakfast
Hasan, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Good location and amenities
Gail, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Excellent hotel, service, and bteakfast
Laura, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Very helpful staff, beautiful hotel and lovely breakfasts.
Nancy, 3-night trip with friends
Verified Expedia guest review

4/10 Fair

Boryana, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Comfortable accommodations
Gyulnara, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great location and friendly staff!
Lucy, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Walking distance to the sites we would like to see. Friendly & accommodating staff (Christian, Peter and the our bartender). Clean & very historical atmosphere inside the building. The bathtub can be tricky for older guest.
Mary Grace, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Michelle, 1-night trip
Verified Expedia guest review

8/10 Very good

The hotel is a good location for taking a walk to many major tourist attractions. I didn't like the size of our room--it felt small and crowded, plus there was an awkward small ledge at the entrance to the bathroom that was easy to trip over.
John S., 2-night family trip
Verified Expedia guest review

10/10 Exceptional

My wife and I loved that this property had solid air conditioning. Next…the breakfast was amazing and I am missing it already. I would stay here again just for the breakfast. The bed was super comfortable and the bathroom was nice. The location was solid because it kept us close enough to downtown without having to be around lots of crowds. The hotel is a short walk to the metro. The customer service was excellent. Every person treated us like we were flying first class. Great bang for your bucks. My wife and I look forward to staying here again if we are ever in Vienna again. We highly recommend for many reasons…the welcoming atmosphere, the breakfast, the general location, and how comfortable sleep is are all just a start to why.
Jamie, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

eyal, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Pay At Hotel - Not Really
Very angry that this was a pay at hotel booking but they placed a hold on the amt due on my credit card several weeks before I got there.
Bruno, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice, food location, amazing breakfast!
Hannah, 4-night family trip
Verified Expedia guest review