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Krystal Beach Acapulco

3.0 star property
Beachfront resort with outdoor pool, near Condesa Beach

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Photo gallery for Krystal Beach Acapulco

Serene poolside oasis with lush palms and thatched sunshades, perfect for relaxation. | Krystal Beach Acapulco
Sunlit seaside suite with a balcony overlooking the bay, perfect for relaxation. | Krystal Beach Acapulco
Serene beach oasis with lush palm trees and thatched umbrellas, perfect for a tranquil escape. | Krystal Beach Acapulco
Krystal Beachfront Hotel overlooks a vibrant beach with crystal-clear waters and a lively cityscape. Ideal for relaxation and city exploration. | Krystal Beach Acapulco
Iconic high-rise hotel, La Dianne, stands tall with palm trees lining the street, offering a tropical getaway. | Krystal Beach Acapulco
Spend your days soaking up the sun at Krystal Beach Acapulco, a family-friendly resort nestled in Costera Acapulco near Papagayo Beach. Enjoy beachfront bliss with sun loungers, indulge in spa services like manicures and pedicures, or take a refreshing dip in the outdoor pool with waterslide.

Reviews

6.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Connecting rooms available
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Self parking
  • Children's pool
  • Hot tub
  • Waterslide

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is $111
includes taxes & fees
$93 per night
Feb 23 - Feb 24

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed, Mountain View

Down comforters, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Mountain View

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 366 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room,1 King Bed, Ocean View

Down comforters, in-room safe, blackout drapes, iron/ironing board

Standard Room,1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 366 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Ocean View

Down comforters, in-room safe, blackout drapes, iron/ironing board

Standard Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 377 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Mountain View

View from room

Standard Room, 2 Double Beds, Mountain View

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
  • 377 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Ocean View

Down comforters, in-room safe, blackout drapes, iron/ironing board

Room Standard With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Standard With Mountain View

Down comforters, in-room safe, blackout drapes, iron/ironing board

Room Standard With Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Standard With Ocean View

Down comforters, in-room safe, blackout drapes, iron/ironing board

Room Standard With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed(s)

View all photos for Room Standard With Mountain View

Down comforters, in-room safe, blackout drapes, iron/ironing board

Room Standard With Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed(s)

Similar properties

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Hotel Emporio Acapulco

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  • Parking available
8.2 out of 10, Very Good, 1,258 reviews
The price is $119
includes taxes & fees
$100 per night
Mar 3 - Mar 4
Hotel Emporio Acapulco
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About the neighborhood

Map
Ave Costera Miguel Aleman 163, Acapulco, GRO, 39670

What's nearby

  • Parque Papagayo - 1 min walk
  • Galerías Acapulco - 2 min walk
  • Papagayo Beach - 5 min walk
  • Condesa Beach - 8 min walk
  • Diana the Huntress - 16 min walk

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 33 min drive

Restaurants

  • ‪Vips - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Snack Bar Hotel Ritz - ‬2 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Restaurant Hotel Ritz - ‬2 min walk

About this property

Krystal Beach Acapulco

At Krystal Beach Acapulco, you can spend time at the beach enjoying beach umbrellas, beachside drinks, and sun loungers, plus you'll be within a 10-minute walk of Condesa Beach. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in mani/pedis. Aquamarina, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other features include a poolside bar, a hot tub, and a children's pool.

All inclusive

All-inclusive room rates at Krystal Beach Acapulco are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

À la carte meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues
Limited gourmet or à la carte dining

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 400 units
    • Arranged over 19 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 AM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Supervised childcare*
    • Children's club*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (MXN 250 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–noon
  • 2 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's club (surcharge)
  • Children's pool
  • Waterslide
  • Playground
  • Supervised childcare (surcharge)
  • Grocery/convenience store

What to do

  • On the beach
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Windsurfing nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Wedding services
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • An outdoor pool
  • Hot tub
  • Waterslide
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Aquamarina - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
La Palapa - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
Lobby Bar - This bar serves light fare only.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 400 per person

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Children's club access is available for an extra charge

Parking

  • Self parking costs MXN 250 per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Krystal Beach Acapulco
Krystal Beach Acapulco Resort
Krystal Hotel Acapulco Beach
Krystal Beach Acapulco Hotel
Krystal Beach Acapulco Resort
Krystal Beach Acapulco Acapulco
Krystal Beach Acapulco Resort Acapulco

Frequently asked questions

Does Krystal Beach Acapulco offer free cancellation for a full refund?

Yes, Krystal Beach Acapulco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Krystal Beach Acapulco?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Krystal Beach Acapulco?

Sorry, pets aren't allowed.

Is parking offered on site at Krystal Beach Acapulco?

Yes. Self parking costs MXN 250 per day.

What are the check-in and check-out times at Krystal Beach Acapulco?

Check-in start time: 3:00 PM; Check-in end time: 11:30 AM. Check-out time is noon.

What is there to do at Krystal Beach Acapulco and nearby?

Have fun with activities like cycling, hiking, and sailing, and practice your swing at the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Krystal Beach Acapulco also has a waterslide.

Are there restaurants at or near Krystal Beach Acapulco?

Yes, there are 2 onsite restaurants, featuring alfresco dining, international cuisine, and ocean views.

Does Krystal Beach Acapulco have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Krystal Beach Acapulco like?

Krystal Beach Acapulco is a short 8-minute walk from Condesa Beach and 5 minutes' walk from Papagayo Beach.

Krystal Beach Acapulco Reviews

Reviews

6.8

Good

7.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Fair

Look for other hotels first.
3 hours for Check-in, They change 2 times the rooms, and the WC of the last one never work. The fire alarm sound all the nights. The food is not expectacular, is ok for a AIl-I. but the service is good. The pool area is too small for the amount of people
Leonardo, 3-night trip

6/10 Good

We stayed trapes in the elevator very bad condition in the building So much noise I the room from the street don’t have a god selling in the windows The bufet was so poor
ALEJANDRO, 3-night trip

10/10 Exceptional

I like the indoor pools, but they gave me my room after one hour of my check in.
Isac, 1-night trip

6/10 Good

Bar, restaurant, in beach
Daisy, 5-night trip

10/10 Exceptional

All around a kool place
Cesar, 1-night trip

10/10 Exceptional

Good
Carlos, 3-night trip

2/10 Poor

Hopefully they hire more people to attend next tim
Very disappointed with the check in and check out processes. It took me 3 hours the check in and 2 hours the check out and when I tried asking for all inclusive the next morning, I had to make another line for 1 hour… terrible to waste time in your vacations. Hotel and waiters were ok but the children’s water pod was dirty and in the Tobogan no one was looking at kids safety, anyone could use it and little kids might get hurt if no security standards are set. The Oxxo was ok but if you buy something there, then you cannot eat it or drink within the hotel areas… then why is is inside the hotel?
JESUS IVAN, 2-night trip

10/10 Exceptional

I'll be staying there again múltiple times more. It's excellent! Only things were, room phones didnt seem to work and not enough front desk staff.
lupe, 3-night trip

2/10 Poor

Its the worst place I have been too. No a/c light went out. Extremities loud and dirty. Staff was horribly, would never recommend.
Xochitl, 3-night trip

6/10 Good

Good things: you feel welcome by the staff, breakfast is really good. Bad things: some people in the reception area not very friendly. Not great security services, rooms smell bad.
2-night trip

10/10 Exceptional

The only thing I you have to pay every night the parking lot
Erick, 13-night trip

4/10 Fair

We have had no power for more than 4 hours, we have to take the stairs from floor 17th up and down. No internet due to the loss of power, and I had to postpone an important meeting. NO AC at that time and the heat was horrible. Also, there is no AC at all in the lobby and other areas. The only good thing is the staff that is very friendly and nice.
Edgar, 2-night trip

2/10 Poor

My stay here was terrible!!! One of the nights the power went out a place like this should have a back up generator. My bathroom also flooded and dark water was coming out of shower, toilet and hand sink. Luckily the bathroom had floor drains. My wife called front desk about they issue and she said they hung up on here before she can even finish. The staff is rude and look like they don’t want to work there. All in all my stay was terrible. I wouldn’t recommend to any
Anthony, 4-night trip

8/10 Very good

Francisco, 2-night trip

4/10 Fair

Alex, 1-night trip

2/10 Poor

Pésimo servicio del personal del Lobby
Jaime, 2-night trip

10/10 Exceptional

German, 2-night trip

6/10 Good

Alex, 1-night trip

2/10 Poor

Juio Cesar, 2-night trip

10/10 Exceptional

Blanca, 2-night trip

6/10 Good

Julio Cesar, 3-night trip

10/10 Exceptional

irma lizy, 3-night trip

6/10 Good

estacionamiento
El hotel ni cuenta no cuenta con estacionamiento integrado de manera que tardan de 2 a tres horas en llevarselo a un estacionamiento con el elevadsores y no con rampas. si vas en plan de escapada pierdes mucho tiemp en estacionar el carro El deayuno es regular
Yazmin, 2-night trip

2/10 Poor

Tania rebeca, 3-night trip

10/10 Exceptional

Daniel, 2-night trip

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