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Krystal Beach Acapulco

3.0 star property
Beachfront resort with outdoor pool, near Condesa Beach

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Photo gallery for Krystal Beach Acapulco

Outdoor pool, pool loungers
Front of property - evening/night
Down duvets, in-room safe, blackout curtains, iron/ironing board
Down duvets, in-room safe, blackout curtains, iron/ironing board
On the beach, sun-loungers, beach umbrellas, beach towels
Spend your days soaking up the sun at Krystal Beach Acapulco, a family-friendly resort nestled in Costera Acapulco near Papagayo Beach. Enjoy beachfront bliss with sun loungers, indulge in spa services like manicures and pedicures, or take a refreshing dip in the outdoor pool with waterslide.

Reviews

6.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Connecting rooms available
  • 24/7 front desk
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • On the beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Self parking
  • Children's pool
  • Hot tub
  • Waterslide
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Playground on-site
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is NZ$230
includes taxes & fees
16 Feb - 17 Feb

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed, Mountain View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Mountain View

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • 34 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room,1 King Bed, Ocean View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Standard Room,1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • 34 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Ocean View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Standard Ocean View

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Mountain View

View from room

Standard Room, 2 Double Beds, Mountain View

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Blackout curtains
Down duvet
Private bathroom
Hairdryer
  • 36.4 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Ocean View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Room Standard With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Mountain View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Room Standard With Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Ocean View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Room Standard With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard With Mountain View

Down duvets, in-room safe, blackout curtains, iron/ironing board

Room Standard With Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

Children's play area - outdoor

Hotel Emporio Acapulco

  • Pool
  • Spa
  • Airport transfer
  • Parking available
8.2 out of 10, Very good, 1,254 reviews
The price is NZ$209
includes taxes & fees
16 Feb - 17 Feb
Hotel Emporio Acapulco
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About the area

Map
Ave Costera Miguel Aleman 163, Acapulco, GRO, 39670

What's nearby

  • Parque Papagayo - 1 min walk
  • Galerías Acapulco - 2 min walk
  • Papagayo Beach - 5 min walk
  • Condesa Beach - 8 min walk
  • Diana the Huntress - 16 min walk

Getting around

  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.) - 33 min drive

Restaurants

  • ‪Vips - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Snack Bar Hotel Ritz - ‬2 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Restaurant Hotel Ritz - ‬2 min walk

About this property

Krystal Beach Acapulco

At Krystal Beach Acapulco, you can spend time at the beach enjoying beach umbrellas, beachside drinks and sunloungers, plus you'll be within a 10-minute walk of Condesa Beach. The outdoor pool provides fun for everyone, while guests in the mood for pampering can indulge in manicures and pedicures. Aquamarina, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other features include a poolside bar, a hot tub and a children's pool.

All-inclusive

All-inclusive room rates at Krystal Beach Acapulco are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

À la carte meals, snacks and select beverages included
Dining and beverage availability limited at one or more venues
Limited gourmet or à la carte dining

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 400 units
    • Arranged over 19 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:30 AM
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Supervised childcare*
    • Children's club*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (MXN 250 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–noon
  • 2 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's club (surcharge)
  • Children's pool
  • Water slide
  • Playground
  • Supervised childcare (surcharge)
  • Local/corner shop

What to do

  • On the beach
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Windsurfing nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Wedding services
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • An outdoor pool
  • Hot tub
  • Water slide
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Aquamarina – Overlooking the ocean and pool, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
La Palapa – Overlooking the ocean and pool, this restaurant specialises in international cuisine and serves lunch and light fare. Guests can enjoy al fresco dining (weather permitting). Reservations are required.
Lobby Bar – This bar only serves light fare.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 400 per person

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Children's club access is available for an extra charge

Parking

  • Self-parking costs MXN 250 per day

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Krystal Beach Acapulco
Krystal Beach Acapulco Resort
Krystal Hotel Acapulco Beach
Krystal Beach Acapulco Hotel
Krystal Beach Acapulco Resort
Krystal Beach Acapulco Acapulco
Krystal Beach Acapulco Resort Acapulco

Frequently asked questions

Does Krystal Beach Acapulco offer free cancellation for a full refund?

Yes, Krystal Beach Acapulco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Krystal Beach Acapulco?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Krystal Beach Acapulco?

Sorry, pets aren't allowed.

Is parking offered on site at Krystal Beach Acapulco?

Yes. Self-parking costs MXN 250 per day.

What are the check-in and check-out times at Krystal Beach Acapulco?

Check-in start time: 3:00 PM; check-in end time: 11:30 AM. Check-out time is noon.

What is there to do at Krystal Beach Acapulco and nearby?

Have fun with activities such as cycling, hiking and sailing, and practise your swing at the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Krystal Beach Acapulco also has a water slide.

Are there restaurants at or near Krystal Beach Acapulco?

Yes, there are 2 on-site restaurants, featuring al fresco dining, international cuisine and ocean views.

Does Krystal Beach Acapulco have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Krystal Beach Acapulco like?

Krystal Beach Acapulco is a short 8-minute walk from Condesa Beach and 5 minutes' walk from Papagayo Beach.

Krystal Beach Acapulco Reviews

Reviews

6.8

Good

7.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Fair

Alex, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Pésimo servicio del personal del Lobby
Jaime, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Look for other hotels first.
3 hours for Check-in, They change 2 times the rooms, and the WC of the last one never work. The fire alarm sound all the nights. The food is not expectacular, is ok for a AIl-I. but the service is good. The pool area is too small for the amount of people
Leonardo, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Alex, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Juio Cesar, 2-night family trip
Verified Hotels.com guest review

6/10 Good

We stayed trapes in the elevator very bad condition in the building So much noise I the room from the street don’t have a god selling in the windows The bufet was so poor
ALEJANDRO, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Blanca, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Tania rebeca, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Hopefully they hire more people to attend next tim
Very disappointed with the check in and check out processes. It took me 3 hours the check in and 2 hours the check out and when I tried asking for all inclusive the next morning, I had to make another line for 1 hour… terrible to waste time in your vacations. Hotel and waiters were ok but the children’s water pod was dirty and in the Tobogan no one was looking at kids safety, anyone could use it and little kids might get hurt if no security standards are set. The Oxxo was ok but if you buy something there, then you cannot eat it or drink within the hotel areas… then why is is inside the hotel?
JESUS IVAN, 2-night family trip
Verified Hotels.com guest review

6/10 Good

El costo es elevado, por lo que ofrece, la única ventaja es el acceso directo a la playa, por lo demás siguen recuperándose después de las tormentas
Eva, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Argenis, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Muy bien!!!
Nos gustó mucho
Rosa Gisela, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Te Han Advertido!!
El peor hotel en el que podrías alojarte. - No hay aire acondicionado y al personal del hotel no le importa - Duchas heladas - Música de bajo hasta las 3 y 4 de la mañana, es tan fuerte que es imposible dormir - Los guardias de seguridad son odiosos con los huéspedes - El personal del hotel odia a los huéspedes Este lugar es una broma, ¡quédate lo más lejos que puedas! ¡Te han advertido!
William, 7-night trip
Verified Hotels.com guest review

6/10 Good

Roberto Carlos, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Fanny, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I like the indoor pools, but they gave me my room after one hour of my check in.
Isac, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Grendolyn, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Salomon, 2-night trip
Verified Expedia guest review

8/10 Very good

Maria, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Its the worst place I have been too. No a/c light went out. Extremities loud and dirty. Staff was horribly, would never recommend.
Xochitl, 3-night family trip
Verified Expedia guest review

8/10 Very good

EDUARDO, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Roberto, 2-night trip
Verified Expedia guest review

6/10 Good

Bar, restaurant, in beach
Daisy, 5-night family trip
Verified Expedia guest review

4/10 Fair

4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Felipe, 1-night trip
Verified Hotels.com guest review