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The Residences At Windsor

2.0 star property
Hotel with restaurant, near Bojangles' Coliseum

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Residences At Windsor

Reception
Exterior
Front of property
Signature Studio
Gym

Reviews

6.8 out of 10

Good

Popular amenities

  • Pet-friendly
  • Air conditioning
  • Free parking
  • Free WiFi
  • Restaurant
Main amenities
  • Weekly housekeeping
  • Restaurants
  • Breakfast available
  • ATM/banking services
  • Gift shops/newsstands
  • Limited hour front desk
Feel at home
  • Television
  • Coffee/tea maker
  • Lift
  • Bath or shower
  • In-room climate control (air conditioning)
  • Limited housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Studio

Executive Studio

Executive Studio

Highlights

Air conditioning
LCD TV
Private bathroom
Coffee/tea maker
Cable channels
Iron/ironing board
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Studio Suite

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Coffee/tea maker
Cable channels
Iron/ironing board
  • Sleeps 4
  • 1 Queen Bed

Elite Double Room

Highlights

Air conditioning
LCD TV
Coffee/tea maker
Cable channels
Iron/ironing board
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Studio

Signature Studio

Signature Studio

Highlights

Air conditioning
LCD TV
Private bathroom
Coffee/tea maker
Cable channels
Iron/ironing board
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
3501 E Independence Blvd, Charlotte, NC, 28205

What's nearby

  • Bojangles' Coliseum - 2 min drive - 2.2 km
  • Ovens Auditorium - 2 min drive - 2.5 km
  • The Park Expo & Conference Center - 4 min drive - 3.2 km
  • Spectrum Center - 5 min drive - 6.2 km
  • Charlotte Convention Center - 6 min drive - 6.7 km

Getting around

  • Charlotte-Douglas International Airport (CLT) - 16 min drive
  • Concord, NC (USA-Concord Regional) - 21 min drive
  • Charlotte Station - 7 min drive

Restaurants

  • ‪Bojangles' Coliseum - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬19 min walk
  • ‪House of Pizza - ‬2 min drive
  • ‪Portofino's Italian Restaurant - ‬19 min walk

About this property

The Residences At Windsor

When you stay at The Residences At Windsor, you'll be within a 10-minute drive of Spectrum Center and Charlotte Convention Center. You'll have free perks such as WiFi and self-parking. Also, Bank of America Stadium and Bojangles' Coliseum are within a short drive.

Languages

English

At a glance

Hotel size

  • 179 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 8:00 PM
  • Minimum check-in age – 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 8:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Continental breakfast (surcharge) on weekday mornings 7:00 AM–10:00 AM
  • Hosted evening meals on weekdays for a surcharge
  • Restaurant
  • Private dining
  • Private picnics

What to do

  • Private winery tours

Services

  • Front desk (limited hours)

Facilities

  • ATM/banking
  • Wine-tasting room

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Bath or shower
  • Soap and shampoo
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Weekly housekeeping

Fees & policies

Refundable deposits

  • A damage deposit of USD 100.00 will be collected before check-in

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 7.50 to 7.50 for adults and USD 7.50 to 7.50 for children
  • Hosted evening meal costs USD 6

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per pet, per stay

Policies

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Independence Place
The Residences At Windsor Hotel
The Residences At Windsor Charlotte
The Residences At Windsor Hotel Charlotte

Frequently asked questions

Does The Residences At Windsor offer free cancellation for a full refund?
Yes, The Residences At Windsor does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Residences At Windsor?
Yes, cats and dogs are welcome. There's a charge of USD 100 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at The Residences At Windsor?
Yes, there's free self parking.
What are the check-in and check-out times at The Residences At Windsor?
Check-in start time: 3:00 PM; check-in end time: 8:00 PM. Check-out time is 11:00 AM.
Are there restaurants at or near The Residences At Windsor?
Yes, there's an on-site restaurant.

The Residences At Windsor Reviews

Reviews

6.8

Good

7.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Poor

Absolutely not
The only saving grace is the staff, who were all super friendly. The lobby is unstaffed after a certain point, and the door to the lobby is locked then, which should’ve been an immediate red flag. When we were given a physical metal house key for our room, that should’ve been red flag 2. Driving around the building to get to our room, we quickly discovered that this is a hotel where people live, not just stay for a short time. Red flag 3. Upon entering our room, the smell of smoke was strong, there was hardly any furniture, and the bed and bathroom were filthy. The bedding wasn’t hotel bedding either, just residential bedding from Walmart. We cut our losses and dropped our key off at the front desk and high tailed it to the Hilton.
Brittany, 1-night trip
Verified Hotels.com guest review

6/10 Good

Overall good experience. It’s not the nicest place int he world but it was a pretty good hotel all things considered. Cleanliness was okay
Verified Expedia guest review

2/10 Poor

I would like to begin with literally the only positive thing about this stay: the guy at the front desk. I can't remember his name, but he was very kind and friendly. Impressive, considering he had to work with no air conditioning. He was the only good part of the stay. I worked as a hotel maid, and I can tell you with absolute confidence that the second we pulled into the lot I knew I'd screwed up. Filthy, unsafe, grimy, dusty. The tub had pubes and a ring of grime you could feel. The room was sparsely furnished, and I can only assume the owner's daughter picked this stuff. In 2001. When she was 14. Either that, or a cheap hooker. And I mean dirt cheap. Faux leather bedside tables, faux leather chairs, faux leather headboard. Bed was like sleeping on a burlap sack full of loose stuffing laid on a plywood board. We put an ironing board under the door handle, because the only security aside from a literal key, an actual real life metal key, was a latch at the top of the door. I am not usually the demanding type, but there is absolutely no excuse for such lousy housekeeping. Dust on all the furniture, which my partner described as "in the style of Late Supervillain". It honestly felt like the kind of place where really cheap porn is filmed. The kind where you're worried that maybe this isn't all exactly consensual, but a rather unpleasant exchange of services. Also, front is hotel. Back is... shady apartments. It's like a ghetto Overlook Hotel. Avoid. At all costs.
joanna, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Shannon, 1-night trip
Verified Hotels.com guest review

4/10 Fair

common areas were absolutely filthy. the room was decent but the bed was incredibly uncomfortable.
Stefanie, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Unfriendly desk clerk, dirty room, sink that backs up
Thomas, 2-night trip
Verified Hotels.com guest review

6/10 Good

Have to be honest
Marcus, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

This place should be not listed as a hotel. It is a dirty cheap residence in a bad area in Charlotte. STAY AWAY.
Kevin, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very pleasant stay.
David, 2-night trip
Verified Hotels.com guest review

2/10 Poor

This is largely a residential facility, not a hotel. No elevator, and the carpet on the stairs hadn't been vacuumed in many weeks. I felt unsafe, as there is no deadbolt, it's an old simple key lock on a doorknob. I pushed the refridgerator in front of the door to provide security. The room and bathroom were reasonably clean however, and the front staff person was friendly.
Charles, 1-night trip
Verified Expedia guest review

2/10 Poor

In all my years of travel I have never stayed at a hotel that didn’t have a desk clerk 24 hours a day. We arrived at 8:30pm and no one was there to check us in.
James, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Staff here was outstanding
Dennis, 2-night business trip
Verified Expedia guest review

8/10 Very good

Kind gentlemen, made my stay a great one!
When I arrived, the office was closed, but a very nice gentleman (maintenance) called the person in charge and asked me to wait a little bit. In less than 10 minutes, another gentleman arrived and took me to a room. It was very clean and what I needed. Thanks to those kind men my stay was great!
CARMEN M., 1-night family trip
Verified Hotels.com guest review

6/10 Good

The front desk clerk Candace was very friendly. However the room I had ac did not work, sketchy people stay here because it’s an extended stay hotel. There was no iron and board like description said. My room also smelled like smoke which gave me a headache..
Chris, 1-night business trip
Verified Expedia guest review

4/10 Fair

It was just ok
Diana, 2-night trip
Verified Expedia guest review

6/10 Good

Poor customer service and property not very clean
Iddrisu, 1-night trip
Verified Expedia guest review

6/10 Good

Donald, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Poor
David, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

The front desk accommodated us until 8:15 pm.
Daniel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Exactly
I enjoyed my night there it really looked like what the pictures showed and staff was lovely
Ieishia T, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Whitney, 2-night trip
Verified Expedia guest review

2/10 Poor

HENRY, 1-night trip
Verified Travelocity guest review

2/10 Poor

Sink in room had sewage effluent dried onto the bowl. Mattress under sheets had dirt ground into it. We left the motel and cut our losses.
Stephen, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

This is our third time staying at Independence Place. The staff is great and the rooms are too.
Kristin, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

I liked that the hotel was in a convenient location. My room was nice and clean, the pationwas beautiful and the staff very helpful, more specifically Candance, went above and beyond.
Stevencia, 4-night business trip
Verified Expedia guest review