4/10 Fair
20 November 2024
I very outdated conditions hotel.
Dear Hotels.com, as you see on the pic., I spent 2 nights at Hotel Londres in Cascais e Estoril site. The staff were very pleasant but the hotel conditions are somewhat of poor standards ! Room 318A, where I was allocated was extremely disappointing ! The room size is unacceptable ! The hairdryer as you in the pic., was in an awkward position next to the bed ! There was no toilet holder, no towel holder and no complementary hotel welcome pack !
Hotel Londres must have a cleaning supervisor to check the condition of pillows and mattresses cleanness, before new guests arrival !
There was a gathering put up by the hotel, with quite some visitors, around the pool area, indulging in CIGAR smoking, not stop and Whisky/ Port drinks! The horrendous smell of the strong unpleasant to guest, including myself lingered on the the rest of the day! Surely you ought to do this gatherings, with customers wellbeing in mind! I shall NEVER use Hotel Londres ever again, while visiting Cascais/ Estoril area !
I killed 4 mosquitos in my room, during the night. 3 while I tried to sleep with their noise near my ears and 1 when I got up monday am. I wonder when was 318A used prior to my stay !! Disappointed stay.
Wanda
Wanda, 2-night trip with friends
Verified Hotels.com guest review
