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Kempinski Hotel Chengdu

5.0 star property
Luxury Chengdu hotel with full-service spa, connected to the convention centre

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Kempinski Hotel Chengdu

Bar (on property)
Exterior
Food court
Executive Room
Terrace/patio

Reviews

8.4 out of 10

Very good

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Spa
  • Connecting rooms available
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Breakfast available
  • Fitness centre
  • Children's pool
  • 24-hour room service
  • Business centre
  • Meeting rooms
  • Airport shuttle

For families (6)

  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Cable/satellite TV service
  • Garden
The price is NZ$118
includes taxes & fees
1 Jan - 2 January 2025

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Select Comfort bed
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room

Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Select Comfort bed
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, down duvets, Select Comfort beds, minibar

Superior Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Select Comfort bed
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 88 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Select Comfort bed
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room

Executive Room

Executive Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Select Comfort bed
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room (Standard Room King)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Select Comfort bed
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Premium bedding, down duvets, Select Comfort beds, minibar

Family Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 62 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Select Comfort bed
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Select Comfort bed
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Down duvet
Premium bedding
  • 66 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

View from room

The Ritz-Carlton, Chengdu

Pool
Spa
Free parking
Free WiFi
9.6 out of 10, Exceptional, (272)
The price is NZ$209
includes taxes & fees
4 Jan - 5 January 2025
The Ritz-Carlton, Chengdu
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About the area

Map
Ren Min Nan Road 42, Chengdu, Sichuan, 610041

What's nearby

  • Sichuan University - 4 min drive - 3.0 km
  • Tianfu Square - 6 min drive - 5.8 km
  • Chengdu IFS - 7 min drive - 6.8 km
  • Wuhou Temple - 7 min drive - 6.4 km
  • Taikoo Li Shopping Center - 7 min drive - 6.5 km

Getting around

  • Chengdu (CTU-Shuangliu Intl.) - 17 min drive
  • Hongpailou Railway Station - 13 min drive
  • Chengdu East Railway Station - 22 min drive
  • South Railway Station - 25 min walk
  • Nijiaqiao Station - 11 min walk
  • Tongzilin Station - 16 min walk
  • Sichuan Gymnasium Station - 21 min walk
  • Airport shuttle (surcharge)
  • Train station pickup (surcharge)

Restaurants

  • ‪云门锦翠 - ‬12 min walk
  • ‪邱公馆咖啡烘焙屋 - ‬5 min walk
  • ‪飞酒吧 - ‬5 min walk
  • ‪快车道浪漫休闲吧 - ‬9 min walk
  • ‪翡翠丽都商务会所 - ‬13 min walk

About this property

Kempinski Hotel Chengdu

A great choice for a stay in Chengdu, Kempinski Hotel Chengdu features a nightclub. You can visit the spa to be pampered with hot stone massages, facials or aromatherapy, and Seasons Restaurant, one of 3 restaurants, serves international cuisine and is open for breakfast and lunch. An indoor pool, a bar/lounge and a fitness centre are other highlights at this luxurious hotel. Public transportation is close by: Nijiaqiao Station is only 11 minutes on foot.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 471 rooms
  • Arranged over 20 floors

Arriving/Leaving

  • Check-in start time: 2 PM; check-in end time: midnight
  • Express check-in/out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station pickup*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • 3 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool

What to do

  • Yoga classes
  • Shopping

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2004
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Fitness centre
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Nightclub
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-width doorways

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Alarm clock
  • Premium bedding
  • Selected Comfort mattress

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Jivana Spa. Services include hot stone massages, Thai massages, facials and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Seasons Restaurant – This buffet restaurant specialises in international cuisine and serves breakfast and lunch.
Harmony Chinese – This fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
DR Restaurant & Bar – This theme restaurant specialises in German cuisine and only serves dinner. Open daily.
Kempi Deli – This delicatessen specialises in German cuisine. Open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 118.00 for adults and CNY 78 for children
  • Airport shuttle service is offered for an extra charge of CNY 200 per vehicle (one-way)
  • Train station pick-up service is offered for an extra charge

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 8 March to 23 March:
  • Bar/Lounge
  • Dining venue
The following facilities are closed for Lunar New Year:
  • Bar/lounge

Children & extra beds

  • Airport shuttle service for children up to age 12 costs CNY 200 (one-way)

Pool, spa, & gym (if applicable)

  • Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision
  • Children under 12 years old are not allowed in the spa without adult supervision

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.

Also known as

Chengdu Hotel Kempinski
Chengdu Kempinski
Chengdu Kempinski Hotel
Hotel Kempinski Chengdu
Kempinski Chengdu
Kempinski Chengdu Hotel
Kempinski Hotel Chengdu
Kempinski Hotel Chengdu Hotel
Kempinski Hotel Chengdu Chengdu
Kempinski Hotel Chengdu Hotel Chengdu

Frequently asked questions

Does Kempinski Hotel Chengdu offer free cancellation for a full refund?
Yes, Kempinski Hotel Chengdu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Kempinski Hotel Chengdu?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Kempinski Hotel Chengdu?
Sorry, pets aren't allowed.
Is parking offered on site at Kempinski Hotel Chengdu?
Yes, there's free self parking.
Is an airport shuttle service offered by Kempinski Hotel Chengdu?
Yes, an airport shuttle is available. The charge is CNY 200 per vehicle one-way.
What are the check-in and check-out times at Kempinski Hotel Chengdu?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Kempinski Hotel Chengdu and nearby?
On-site recreation at Kempinski Hotel Chengdu includes yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Kempinski Hotel Chengdu also has a nightclub, a fitness centre and spa services, as well as an arcade and a garden.
Are there restaurants at or near Kempinski Hotel Chengdu?
Yes, there are 3 on-site restaurants, featuring international cuisine.
Does Kempinski Hotel Chengdu have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Kempinski Hotel Chengdu like?
Kempinski Hotel Chengdu is in Wuhou, a short 17-minute walk from Chengdu United States Consulate.

Kempinski Hotel Chengdu Reviews

Reviews

8.4

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Very good!
Kui, 1-night trip
Verified Expedia guest review

8/10 Very good

Wing Fai, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rares-Mihai, 8-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great amenities, room was a little small. Overall its a great place to stay!
Wen, 1-night family trip
Verified Expedia guest review

8/10 Very good

Nice hotel but needs renovation - looking a bit tried
John, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Stephen, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent service and comfort
The Kempinski was a wonderful hotel with large clean rooms, great location close to the Metro and excellent service. It also has a large pool area and gymnasium and a delicious buffet breakfast for all nationalities.
Robyn, 13-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel in Chengdu
A good stay helpful staff . Good hotel although rooms slightly dark
Melissa, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel
nice hotel with full facilities.
3-night business trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Orbitz guest review

6/10 Good

Good hotel, poor service!
Good location, the hotel was updated and nice. the only thing was the service. staff at front desk was OK, but once out of the front desk, staff is not very helpful. Door people won't even offer a help to grab a cab!!! the reason was "I am the only one here and can't leave to grab a taxi for you". What a joke! never had this kind of experience/service in hotels at this scale.
Qihong, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

4/10 Fair

1-night romance trip
Verified Hotels.com guest review

4/10 Fair

Hotel too old
Poh, 4-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great Service!
Their service was great! They helped English-speakers with all their concerns!
2-night trip
Verified Hotels.com guest review

4/10 Fair

Very dispointed, dirty room/bad food/awful service
This is a hotel with smoking rooms (most floors are smoking floor). There is no such info on hotel.com website. We got the hotel after mid night, the check-in was very slow. Then when we got to the room, we found that it is a smoking room. We had to go down to line up again for a none smoking room. It was after 2am after we finally got into the room. I was very tired and wanted to make a tea and found out that they forgot to provide tea bags and instant coffee. The room carpet is very dirty and has not been steam cleaned for a long time. Dust on the furniture surface. I sunk in when I sat on the sofa. We booked with breakfast. The food was awful. I never had such bad western food before. And the Chinese food is also below average. There is a counter to take order to cook noodle/wonton/dumpling for customers. Two male staffs work there both have very bad attitude, very rude and forgot about the order. The local area has no shopping, no ok restaurant. We booked the hotel because we thought it will have the standard of Kempinski. But it is only a 3 star hotel.
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

10/10 Exceptional

Awesome
Overnight stay while transiting through China
1-night business trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel near shopping area
This was a nice hotel to stay in. The room was comfy and the price was good. A couple of the employees spoke some English, but it was better than other places that I stayed at.
1-night trip
Verified Expedia guest review

10/10 Exceptional

Great
Great hotel one of the best I've stayed in China
michael, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Best service around
We will start going to Chengdu on a regular basis. After our stay this will be our home in Chengdu. One of the best hotels we have stayed in
michael, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Five star location. Great Staff. Comfortable bed.
Great Breakfast. Cordial staff. Very good location
Verified Hotels.com guest review

8/10 Very good

Good location to the pandas
Good hotel in a good location for going to see the pandas - only 30 minutes by car. Loved that the room has a Phillips docking station to charge your phone. The shower is fabulous with all the different jet sprays. Only negative is that the staff makes quite a lot of noise in the corridors when cleaning and chat loudly to each other very early in the mornings.
Verified Lastminute guest review