Mercure bh Retiro puts you a short five-minute drive from 93 Park and Andino Shopping Center. Also, Unicentro Bogotá and Movistar Arena are within a short drive. The helpful staff and location get great marks from fellow travellers.
Languages
English, Spanish
At a glance
Hotel size
53 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Parents must have child's birth certificate and photo ID*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
On-site parking only available on request
On-site garage
Transfers
Airport drop-off (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 6:00 AM–9:00 AM
Working away
24-hour business centre
Co-working spaces
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Facilities
Safe-deposit box at front desk
Accessibility
Lift
Wheelchair-accessible registration desk
Accessible airport shuttle
Room amenities
Be entertained
Flat-screen television
Home comfort
Minibar
Coffee/tea maker
Sleep well
Bed sheets provided
Freshen up
Rainfall shower heads
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 25+ Mbps)
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Optional extras
Continental breakfast is offered for an extra charge of approximately COP 40000 for adults and COP 40000 for children
Airport shuttle service is offered for an extra charge of COP 91000 per vehicle. Maximum occupancy 4
Children & extra beds
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Parking
Guests must contact this property in advance to reserve on-site parking
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Also known as
Mercure bh Retiro Hotel
Mercure bh Retiro Bogotá
Mercure bh Retiro Hotel Bogotá
Frequently asked questions
Does Mercure bh Retiro offer free cancellation for a full refund?
Yes, Mercure bh Retiro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure bh Retiro?
Sorry, neither pets nor service animals are allowed.
Is an airport shuttle service offered by Mercure bh Retiro?
Yes, a shuttle from the hotel to the airport is available. The charge is COP 91000 per vehicle.
What are the check-in and check-out times at Mercure bh Retiro?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.
What's the area around Mercure bh Retiro like?
Mercure bh Retiro is a short 5-minute walk from Andino Shopping Center and 15 minutes' walk from Virrey Park. Travellers give top marks for the hotel's prime location.
Mercure bh Retiro Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
8 September 2024
Great and helpful staff
Jacob
Jacob, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
28 August 2024
Jean Charles
Jean Charles, 3-night trip
Verified Expedia guest review
10/10 Exceptional
25 August 2024
PLEASE HELP ME FIND BLACK JBL WIRELESS HEADPHONES I LEFT IN ROOM 209 this morning
Very nice hotel, good breakfast
A little loud outside at night
Thank you
Alex
Alex, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
24 August 2024
Claritza
Claritza, 2-night trip
Verified Expedia guest review
10/10 Exceptional
18 August 2024
Good place
Felix
Felix, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
18 August 2024
Naishali
Naishali, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
28 July 2024
Fabien
Fabien, 3-night trip
Verified Expedia guest review
10/10 Exceptional
18 July 2024
Jose
Jose, 5-night trip
Verified Expedia guest review
10/10 Exceptional
22 June 2024
Excellent Atenttion and perfect location
Carlos
Carlos, 4-night romance trip
Verified Expedia guest review
8/10 Very good
20 May 2024
It was ok, but not really good. I have been in other BH hotels in Bogotá which are far more better than this one.
Andrés
Andrés, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 May 2024
Todo Exelente
Jorge
Jorge, 4-night romance trip
Verified Expedia guest review
6/10 Good
10 May 2024
Rooms and restrooms are outdated and can get better services.(Lights don't work well, better toiletries)
Natalia
Natalia, 4-night trip
Verified Expedia guest review
8/10 Very good
8 May 2024
I've been here on another occasion. Both times good experience
jeffrey
jeffrey, 3-night trip
Verified Expedia guest review
10/10 Exceptional
3 May 2024
Jose
Jose, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 April 2024
Always a nice place to stay. The staff are always super helpful and accommodating. Close to many restaurants and clubs.
Joseph
Joseph, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
7 April 2024
Very clean, and excellent location
Carlos
Carlos, 5-night business trip
Verified Expedia guest review
8/10 Very good
27 February 2024
Bogota Nice Boutique Hotel
The Hotel location is fantastic. The room was comfortable, but no A.C. so a little warm. Very nice facilities and many nice restaurants nearby. Breakfast was good, but can be improved.
Cristina
Cristina, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
22 February 2024
I like the property a lot and I would stay there again next time I visit Bogota. The area is safe, there are a lot restaurants and shopping mall at a walking distance. The employees at tge hotel are very nice and helpful
Xiomilda
Verified Expedia guest review
10/10 Exceptional
5 February 2024
Good facilities and kind staff.
Juan
Juan, 3-night trip
Verified Expedia guest review
10/10 Exceptional
5 February 2024
Excelent location. Very good hotel.
Arturo
Arturo, 2-night trip
Verified Expedia guest review
8/10 Very good
15 January 2024
Villa
Villa, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
5 January 2024
Excelente servicio al cliente desde nuestra llegada! Ubicación perfecta! Desayuno delicioso! Gracias!!
Hector
Hector, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 January 2024
Great service overall. The staff is very professional and ready to help when needed.