In the heart of Florence, Hilton Florence Metropole Hotel offers a blend of modern comfort and Italian charm. Enjoy a daily manager's reception, savor lunch or dinner at Luci Della Citta restaurant, or stay active with the 24-hour gym.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Electric vehicle charging point
Bar
Gym
Parking available
Pet friendly
Non-smoking
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
24-hour fitness center
Self parking
24-hour room service
Conference center
Business center
2 meeting rooms
Train station pick-up service
Train station drop-off service
24-hour front desk
For families (6)
Children stay free
Free cribs/infant beds
Refrigerator
Television
Daily housekeeping
Elevator
The current price is $130
$130
includes taxes & fees
$105 per night
Feb 24 - Feb 25
Room options
Available filters for rooms
Showing 14 of 14 rooms
View all photos for Executive Twin Room
Executive Twin Room
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Bidet
Shower/tub combination
269 sq ft
Sleeps 2
2 Twin Beds
View all photos for Room, 1 King Bed
Room, 1 King Bed
Highlights
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Bidet
Shower/tub combination
269 sq ft
Sleeps 2
1 King Bed
View all photos for Junior Suite, 1 King Bed (Family)
Junior Suite, 1 King Bed (Family)
Highlights
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Separate bedroom
538 sq ft
Sleeps 3
1 King Bed
View all photos for Deluxe Room, 1 King Bed, City View
Nenni - Torregalli (Lupi di Toscana) Tram Stop - 19 min walk
Aldo Moro Tram Stop - 22 min walk
Arcipressi Tram Stop - 25 min walk
Train station drop-off (surcharge)
Train station pick-up (surcharge)
Restaurants
Bar Pasticceria Erg - 13 min walk
Melody - 13 min walk
Luci della Città - 1 min walk
Rio Grande - 1 min walk
Lounge Bar Piano Terra - 1 min walk
About this property
Hilton Florence Metropole Hotel
At Hilton Florence Metropole Hotel, you'll be within a 10-minute drive of Historic Centre of Florence and Piazza di Santa Maria Novella. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Luci Della Citta, which serves Italian cuisine and is open for lunch and dinner. A bar/lounge and a snack bar/deli are other highlights. Fellow travelers love the helpful staff.
Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (up to 75 lbs per pet)*
Service animals welcome
Specific rooms only*
Internet
Free WiFi in public areas
Parking
Covered onsite self parking (EUR 10.00 per day)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Transfers
Train station shuttle from 10:00 AM to 10:30 PM*
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast each morning (surcharge)
Restaurant
Bar/lounge
Free daily reception
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
What to do
Winery tours nearby
Working away
Business center
2 meeting rooms
Conference center (5382 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2004
Television in common areas
24-hour fitness center
Banquet hall
Traditional architecture
Accessibility
Elevator
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Slippers
Sleep well
Soundproofed rooms
Turndown service
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Shower only
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
WiFi (speed of 25+ Mbps)
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Dining
Luci Della Citta - This restaurant specializes in Italian cuisine and serves lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights
Optional extras
Full breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 15 for children
Children & extra beds
Rollaway beds are available for EUR 30.0 per night
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 30 per pet, per stay
Parking
Covered self parking costs EUR 10.00 per day
Policies
Guests can rest easy knowing there's a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Florence Hilton Metropole
Florence Metropole
Florence Metropole Hilton
Hilton Florence
Hilton Florence Metropole
Hilton Metropole Florence
Hilton Metropole Hotel Florence
Metropole Florence
Hilton Florence Metropole Hotel Florence
Hilton Florence Metropole
Hilton Florence Metropole Hotel Hotel
Hilton Florence Metropole Hotel Florence
Hilton Florence Metropole Hotel Hotel Florence
Frequently asked questions
Does Hilton Florence Metropole Hotel offer free cancellation for a full refund?
Yes, Hilton Florence Metropole Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hilton Florence Metropole Hotel?
Yes, pets are welcome, with a maximum weight of 75 lbs per pet. There's a charge of EUR 30 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Florence Metropole Hotel?
Yes. Self parking costs EUR 10.00 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Hilton Florence Metropole Hotel?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hilton Florence Metropole Hotel and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Hilton Florence Metropole Hotel?
Yes, Luci Della Citta offers Italian cuisine.
Hilton Florence Metropole Hotel Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Jul 6, 2024
Very pleasant stay.
Liliana
10/10 Exceptional
Nov 7, 2024
The staff went above and beyond to ensure we were satisfied with our stay. The staff in every area of service was excellent and the hotel exceeded our expectation. I highly recommend this hotel and will book a stay in the future. Thanks again for easy relax and a wonderful stay.
David Riddick
David Riddick, 9-night trip
10/10 Exceptional
Sep 29, 2024
This hotel was a very comfortable stay. Breakfast was nice and convenient. Even though it was not in the city center, it was a short taxi ride away (about €30). Good service and quiet hotel.
Selena
Selena, 3-night trip
10/10 Exceptional
Oct 20, 2024
Miles from the city center, a break after the tours. Prompt shuttle service and taxi service made transport easy
Lawrence
8/10 Very good
Oct 12, 2024
We appreciated the hotel's amenities and the availability of a shuttle service to the train station; however, it was somewhat distant from nearby attractions.
Timothy
Timothy, 1-night trip
10/10 Exceptional
Jun 14, 2024
Nice property, within short driving distance to very nice shopping mall.
Camtu
Camtu, 2-night trip
10/10 Exceptional
Jul 13, 2024
Renovated hotel with very convenient access to the airport and a shuttle to the train station. Staff were amazing and helpful.
Andrea
Andrea, 1-night trip
8/10 Very good
Nov 7, 2024
Good stay at Hilton Florence Metropole. Very helpful and friendly staff. Room a little in need of renovation (signs of wear and tear and mould around the bath area). Restaurant was fairly priced when considering you have to travel to go anywhere else too. Overall very good.
Richard
Richard, 1-night trip
10/10 Exceptional
Oct 8, 2024
Excellent customer service
CASSIE
CASSIE, 1-night trip
10/10 Exceptional
Sep 19, 2024
Very good
JACOBO
JACOBO, 1-night trip
10/10 Exceptional
Aug 17, 2023
Great hotel with good views of the city but away from the crowds
John
John, 1-night trip
10/10 Exceptional
Sep 15, 2022
Nice place…
Rolando
Rolando, 3-night trip
10/10 Exceptional
Oct 11, 2024
Great experience in Florence
Very nice, breakfast was good, shuttle to tram station was great. driver, the only philipino was the nicest person. If you have large luggage definitely need to take taxi. If to train station. Will cost you 30. To 40 euro not very nice.
Take tram to Florence center and back without luggage anytime.
Miguel
Miguel, 3-night trip
6/10 Good
Sep 28, 2023
The hotel is ok for 1 night only or for business.
Gisela
Gisela, 3-night trip
10/10 Exceptional
Oct 16, 2023
We liked the executive lounge and the view.
The staff was extremely helpful, especially Gessica.
Mark
Mark, 2-night trip
10/10 Exceptional
Sep 9, 2023
Cleanses, easy parking
Yared
Yared, 1-night trip
4/10 Fair
Sep 2, 2024
No shuttle to the airport which is 10 mins away but they have a shuttle to the train station. Ceiling was peeling.
Branna
Branna, 2-night trip
6/10 Good
Sep 26, 2024
My wife and I were very disappointed that the location of the hotel was representated online as being closer to Central Florence than it was. It was advertised as being a five minute drive Which would’ve only been remotely true if you had a police escort.
Victoria
Victoria, 1-night trip
4/10 Fair
Sep 17, 2024
The hotel itself was good but the shuttle service they have needs improvement. We waited 30-40 minutes for the shuttle to arrive when it only takes 10 minutes to make a full loop. Furthermore, the whirlpool is an extra 10 euros a day per person, which is the first time I have experienced anything like that.
Verified traveler
4-night trip
10/10 Exceptional
May 24, 2023
Liked everything about this place.
Booked another night on return lap of vacation.
Well done Hilton.
Charles
6/10 Good
Oct 20, 2023
Above average Italian hotel that are usually old and small. The rooms that face the Main Street might little bit noisy. Staff is great.
gelsomino
gelsomino, 1-night trip
4/10 Fair
Oct 15, 2023
The staff very friendly . The shuttle service very convenience. However the room needs some maintenance in the area where you plug the phone.
Erina
Erina, 2-night trip
8/10 Very good
Sep 11, 2023
Rooms were clean , Hotel staff is nice and they have a van to take to local tram station but requires van, tram travel to Florence town center. Limited dining options in the hotel area.
Marzban
Marzban, 4-night trip
8/10 Very good
Jul 31, 2023
Nice facility but not exceptional
George
George, 2-night trip
8/10 Very good
Apr 4, 2024
I really wish that our bathroom door wasn't see through but other than that the stay was good. Our Hilton hotel driver, Giovanni was very helpful. He definitely made the stay more convenient. He was very nice, and even helped us make a reservation to a restaurant, which ended up being one of the best restaurants we've been to so far during our trip. He made the experience enjoyable.