Shenzhen Convention and Exhibition Center - 7 min drive
Getting around
Shenzhen (SZX-Shenzhen Intl.) - 39 min drive
Hong Kong International Airport (HKG) - 51 min drive
Sungang Railway Station - 5 min drive
Hong Kong Lo Wu Station - 7 min drive
Shenzhen Station - 21 min walk
Guomao Station - 6 min walk
Laojie Station - 9 min walk
Xiangxicun Station - 9 min walk
Airport shuttle (surcharge)
Restaurants
艾斯贝索咖啡店 - 2 min walk
居食屋和民 - 2 min walk
自然吧 - 2 min walk
大家乐餐厅 - 2 min walk
雨吧(新园路店) - 2 min walk
About this property
Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel
Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel puts you a short five-minute drive from Dongmen Pedestrian Street and Huaqiangbei. Guests can visit the spa to indulge in massages, facials or body scrubs, and Chinese cuisine is served at Fortune Court Chinese, which is open for lunch and dinner. An indoor pool, a bar/lounge and a health club are other highlights at this luxurious hotel. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: Guomao Station is 6 minutes and Laojie Station is 9 minutes.
Languages
Chinese (Mandarin), English, Japanese
At a glance
Hotel size
312 rooms
Arranged over 27 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
24-hour room service
Snack bar/deli
Travelling with children
Childcare in room (surcharge)
Working away
Business centre
11 meeting rooms
Conference space (9257 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Health club
An indoor pool
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Lift
Lift door width (centimetres): 99
Wheelchair-accessible parking
1 on-site accessible parking spaces
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible spa
Wheelchair-accessible restaurant
Front entrance ramp
Well-lit path to entrance
Room amenities
Be entertained
DVD player
42-inch TV
Satellite TV channels
Home comfort
Air conditioning
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
Free cot/infant bed
Freshen up
Private bathroom
Bath or shower
Rainfall shower heads
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Desk chair
Food and drink
Fridge
Microwave (on request)
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Guidebooks/recommendations
Restaurant dining guide
Special features
Spa
Yuan Spa has 10 treatment rooms. Services include facials, body scrubs and body treatments. The spa is open daily.
Dining
Fortune Court Chinese – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Prego Italian Restaurant – This restaurant specialises in Italian cuisine and only serves dinner.
Brew House – This brewpub serves breakfast, lunch and dinner.
Vienna Cafe – On-site café.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 170 per person
Airport shuttle service is offered for an extra charge of CNY 500 per vehicle (one-way. Maximum occupancy 3)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for CNY 233.0 per day
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Crowne Plaza Hotel Landmark
Crowne Plaza Hotel Landmark Shenzhen
Crowne Plaza Hotel Shenzhen
Crowne Plaza Landmark
Crowne Plaza Landmark Shenzhen
Landmark Shenzhen
Shenzhen Crowne Plaza Hotel
Shenzhen Landmark
Crowne Plaza Shenzhen
Crowne Plaza Hotel And Suites Landmark Shenzhen
Shenzhen Crowne Plaza
Frequently asked questions
Does Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel?
Yes, an airport shuttle is available. The charge is CNY 500 per vehicle one-way.
What are the check-in and check-out times at Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel and nearby?
Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel has a spa, an indoor pool and a steam room, as well as a picnic area and a garden.
Are there restaurants at or near Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel?
Yes, Fortune Court Chinese offers Chinese cuisine.
What's the area around Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel like?
Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel is in Luohu, a short 6-minute walk from Guomao Station and 8 minutes' walk from Dongmen Pedestrian Street.
Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very good
14 October 2024
Chin kiang
Chin kiang, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 July 2024
Very convenient for shopping and easy to find MTR station. The indoor swimming pool quite small but good for any season.
Siu Ming Gary
Siu Ming Gary, 2-night family trip
Verified Expedia guest review
8/10 Very good
17 April 2024
Great location, but quite an old hotel, could do with some renewal work, updates to facilities.
Went during Easter break, but not very festive as compared to another hotel wilh the same price-point at shenzhen that also has a more personal touch.
Nothing special. 3.5/5 for cost-effectiveness.
Chui Yee
Chui Yee, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
3 April 2024
The front desk team esp Eason, Thompson. Larry n the 2 ladies on duty were very helpful n friendly
Kai Yen
Kai Yen, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 March 2024
Exceptional service and care to ensure flawless stay,
Sam
Sam, 3-night trip
Verified Expedia guest review
8/10 Very good
18 March 2024
Typical of late 90s early 00s luxury hotel in China. A little dated design wise but comfortable and good value
NORMAN
Verified Travelocity guest review
10/10 Exceptional
18 February 2024
Fantastic experience and excellent service
Exceptionally clean and comfortable stay at the Crowne Plaza Hotel&suites Landmark Shenzhen. We would highly recommend this hotel to anyone visiting the area. Conveniently located close to Laojie and Guomao metro station as well as the famous Dongmen street Market. Staff are extremely helpful particularly Katherine Luo who was always happy to go the extra mile. Thanks you for a pleasant stay
Abubaker
Abubaker, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 January 2024
Good size of the hotel room. Easy walk to station and shops. The staffs are very friendly and helpful. Will stay here again on my next trip.
Boon Hong
Boon Hong, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
31 October 2023
Nice location
Yin
Yin, 3-night trip
Verified Expedia guest review
4/10 Fair
30 October 2023
During the night shift nobody speaks or understands English nor even the manager.
Fran
Fran, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
24 September 2023
Boon Leong
Boon Leong, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 July 2023
George
George, 2-night trip
Verified Hotels.com guest review
8/10 Very good
11 June 2023
May Chu Sabrina
May Chu Sabrina, 2-night trip
Verified Expedia guest review
8/10 Very good
29 April 2023
Felt like a king at Crown Plaza
The assistant manager Patrick was extremely helpful in helping us with our check in. We found out that it was his first week at his position and he showed enthusiasm in the hospitality industry.
Raymond
Raymond, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
26 February 2023
Great staff, terrible internet
JAMIE
JAMIE, 3-night business trip
Verified Expedia guest review
8/10 Very good
4 January 2020
Verified traveller
4-night trip
Verified Expedia guest review
8/10 Very good
2 January 2020
I do not have unhappiness my stay.Every thing is smooth.
KyawWinn
KyawWinn, 3-night romance trip
Verified Expedia guest review
8/10 Very good
31 December 2019
Great for value!
Although it is an old hotel, but it is still in excellent condition.
Lap
Lap, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 December 2019
suk yi Ivy
suk yi Ivy, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
14 November 2019
Oscar Chi Bun
Oscar Chi Bun, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 October 2019
Simon
Simon, 2-night romance trip
Verified Hotels.com guest review
8/10 Very good
27 September 2019
Good hotel
Location was good. Many food choices around the hotel. The old street is nearby too.
David
David, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
22 September 2019
Weird
All good, just they put me in a weird shape corner room for the cheapest room booked with Hotel.com. I have to pay 200 yuan extra to get an upgrade to regular room, otherwise all good
Herman
Herman, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
21 September 2019
Hsiao Lun
Hsiao Lun, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
5 September 2019
Good to Stay
The check-in service is good. The room is big but a little bit old style. It is convenient local shopping centre and subway.