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Casa Candela

3.5 star property
Sopetrán hotel with 10 restaurants and spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Candela

Outdoor pool
Junior Room
Junior Room
Front of property
Junior Room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Pool
    Pool
  • Free breakfast
    Free breakfast
  • Free WiFi
    Free WiFi
  • Non-smoking
    Non-smoking
Main amenities
  • Daily housekeeping
  • 10 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Coffee shop/cafe
  • Terrace
  • Garden
  • Front desk safe
  • Snack bar/deli
  • Limited hour front desk
Feel at home
  • Garden
  • Terrace
  • Daily housekeeping
  • Outdoor swimming pools
  • Snack bar/deli
The price is NZ$241
includes taxes & fees
26 Nov - 27 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Tree House, 1 Bedroom, Non Smoking, Mountain View

Tree House, 1 Bedroom, Non Smoking, Mountain View

Tree House, 1 Bedroom, Non Smoking, Mountain View

Highlights

Individually furnished
Laptop workspace
In-room safe
Daily housekeeping
Located on the top floor
Wardrobe
  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Villa

Superior Villa

Superior Villa

Highlights

Individually furnished
2 bedrooms
2 bathrooms
Daily housekeeping
Laptop workspace
In-room safe
Wardrobe
  • Sleeps 2
  • 2 King Beds

View all photos for Superior Villa

Superior Villa

Superior Villa

Highlights

Individually furnished
Separate bedroom
Daily housekeeping
Laptop workspace
In-room safe
Wardrobe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Individually furnished
Private bathroom
Laptop workspace
In-room safe
Daily housekeeping
Mobile key entry
Wardrobe
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Individually furnished
Private pool
Private bathroom
Daily housekeeping
Laptop workspace
In-room safe
Wardrobe
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room

Junior Room

Junior Room

Highlights

Individually furnished
Private bathroom
Daily housekeeping
Laptop workspace
In-room safe
Wardrobe
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Villa

Deluxe Villa

Deluxe Villa

Highlights

Individually furnished
2 bedrooms
2 bathrooms
Daily housekeeping
Laptop workspace
In-room safe
Wardrobe
  • Sleeps 4
  • 2 King Beds

Similar properties

Bar (on property)

Nativa Refugio Escondido

Pool
Spa
Free parking
Free WiFi
6.6 out of 10, (4)
The price is NZ$151
includes taxes & fees
26 Nov - 27 Nov
Nativa Refugio Escondido
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About the area

Map
Ruta 429180 Vereda Tafetanes, Sopetrán, Antioquia, 051070

What's nearby

  • El Gaitero Ecopark - 6 min drive - 5.3 km
  • Minor Basilica of Our Lady of the Assumption - 8 min drive - 3.7 km
  • San Jeronimo Park - 10 min drive - 8.6 km
  • Cathedral of Santa Fe de Antioquia - 24 min drive - 18.0 km
  • Bridge of the West - 32 min drive - 19.9 km

Getting around

  • Medellín (MDE-José María Córdova Intl.) - 93 min drive

Restaurants

  • ‪Rancho El Gustazo No. 2 - ‬18 min drive
  • ‪Monteverde No 1 - ‬18 min drive
  • ‪Route 62 - ‬14 min drive
  • ‪Cosechas - ‬13 min drive
  • ‪Santis Bar - ‬9 min drive

About this property

Casa Candela

When visiting Sopetrán, Casa Candela is a great choice to consider. Guests can be pampered with spa services at the spa and grab a bite to eat at one of the 10 restaurants. Other highlights include 2 bars/lounges, an outdoor pool and a snack bar/deli.

Languages

English, Spanish

At a glance

Hotel size

  • 17 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: 8:00 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 8:00 PM
  • Front desk staffed during limited hours
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 8:00 AM–10:00 AM
  • 10 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Free daily reception
  • Snack bar/deli

Services

  • Front desk (limited hours)

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Full-service spa
  • Outdoor entertainment area

Room amenities

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Shower only
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Special features

Spa

The on-site spa has couples treatment room(s).

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

This property does not have lifts.
This property accepts credit cards and debit cards. Cash is not accepted.
Property Registration Number 123

Also known as

Casa Candela Hotel
Casa Candela Sopetrán
Casa Candela Hotel Sopetrán

Frequently asked questions

Is there a pool at Casa Candela?
Yes, there's an outdoor pool.
Are pets allowed at Casa Candela?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Casa Candela?
Check-in start time: 3:00 PM; check-in end time: 8:00 PM. Check-out time is noon.
What is there to do at Casa Candela and nearby?
Casa Candela has 2 bars and a spa, as well as an outdoor pool and a garden.
Are there restaurants at or near Casa Candela?
Yes, there are 10 on-site restaurants.

Casa Candela Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

4-night trip
Verified Hotels.com guest review

10/10 Exceptional

El servicio al cliente perfecto! Las instalaciones hermosas y el spa de lujo! Súper refomendado
CLAUDIA, 1-night romance trip
Verified Expedia guest review

8/10 Very good

The place in general is very nice but it doesn't seem to me that to access the jacuzzi or relaxation areas you have to pay for the spa, since in similar places there are no extra charges, when making a balance between price and what they offer there is no the accessibility of what is expected, and also the prices of the restaurant are very high being in Colombia, I don't think that someone native would be accessible
Olen, 1-night trip
Verified Expedia guest review

4/10 Fair

This was my second time staying here. I did not have a great experience. A group of about 12 people arrived at night and partied all night with loud music. I complained at 3 and 4 am because I could hear it through my earplugs. The next morning reception told me those guests were kicked out for the noise. No, instead they were at the pool all day drinking, cursing at me, and making threats to me in Spanish. I didn’t feel safe and there was no police or security. I spent $1500 USD for two days including food and drinks. For the money, this was not the experience I paid for. There are better options in Santa Fe.
Kevin, 2-night trip with friends
Verified Orbitz guest review

10/10 Exceptional

Perfect place for a honey moon and relax with your love one. Staff members have the best customer service skills ever, room are always clean, amazing food.
Walter, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Maryan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Casa Candela is a paradise in the middle of the jungle!
Jorge, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

JAIME ANDRES, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Thomas, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Jeffrey, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing place to disconnect. Beautiful surroundings and great food. We had a great experience, unfortunately our neighbors were so drunk and loud and we had to move to a different room. Overall we had an amazing time
Ana, 1-night trip
Verified Expedia guest review

10/10 Exceptional

It was an incredible hotel. Staff was attentive to all our needs. A social thanks to Alexis and Juan Pablo, these two gentleman could not do enough for us. They were concerned of all our needs. They went above and beyond to make us happy and confortable. Needless to say all their staff were helpful and friendly. Would definitely recommend and stay there again.
William, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

OSCAR JULIAN, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Alexander, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

This was hands down the best place I have ever visit, it’s a hidden gem, amazing food, amazing staff and amazing vibes
jason, 1-night trip
Verified Expedia guest review

10/10 Exceptional

BEAUTIFUL AND QUIET - GOOD SERVICE AND STAFF
Mark, 2-night romance trip
Verified Expedia guest review

4/10 Fair

Andrew, 1-night trip
Verified Expedia guest review

2/10 Poor

JUAN, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Greenery! Garden very well kept. The shower does NOT have a curtain or enclosure therefore allowing water to spill onto the toilet, the sink, and the floor.
Gabriel, 1-night romance trip
Verified Orbitz guest review

6/10 Good

El lugar es muy lindo, pero a pesar de esto no quedamos satisfechos, ya que fuimos especialmente a descansar como turistas y contratamos el servicio de Spa y fue terrible, la persona estaba más pendiente de usar el celular que de hacer bien su trabajo, quede con dolores de espalda. Nos fuimos a quejar de inmediato donde nos dijieron que iban a tener una atención por el mal momento y nada sucedió. Lo otro es que en la habitación se escuchaban ruidos de la limpieza y arrastrando sillas desde las 6:30 am. El lugar es precioso, pero sin duda tienen cosas que mejorar.
Verified Expedia guest review

2/10 Poor

Horrible experience
Worst stay ever! Where do I begin, upon arrival the pool has an issue and a truck needs to pump water in the pool which took hours and was ver noisy. 2nd part of the hotel is under construction and all morning long from 8am ( you can really rest) you hear hammer noise Heavy machine cutting ext… that last all day. Booked a massage and while the therapist was great the hammer noise was horrible. My opinion that it will take them several more months to complete the construction. And last is the food, very disappointing nothing tasting good and I’ve asked for a medium well steak they took over 1 hr and brought it extremely well done. They offer to change it took extra 45 minutes and served it rare. Needless to say I was shocked, ordered the chicken instead and that was ok but took an extra 40 min. So after 2 hour and 25 minutes I finally eat. Same story the next day, I’ve explained I have an allergy for ham so I ask for a simple grilled chicken sandwich with no ham or cheese, took 1 hour and arrived with ham and cheese, I literally had no more words and just decided to leave the place. I spend on average of 140 nights in hotels a year and never had such bad experiences in any of the hotels I stay worldwide.
ofir, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Love it
Hitesh, 1-night trip
Verified Expedia guest review

8/10 Very good

The place is a beauty but seems to me the staff is a bit disorganised. Coming back to the hotel after dinner the gate was closed and nobody was notified about opening for us or answering the phone calls. We waited outside 40 minutes while gangs of threatening looking bikers where passing. It clearly needs major communication between employees of different turns because that experience specifically was not nice at all. For the rest the place is beautiful but that’s it.
Verified Expedia guest review

10/10 Exceptional

Muy bueno para descansar todo relax
Mary, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Descanso
Excelente lugar para descansar mucho relax
Mary, 2-night trip
Verified Hotels.com guest review