84 Luis G. Urbina Polanco III Sección, Mexico City, CDMX, 11540
What's nearby
Avenida Presidente Masaryk - 3 min walk - 0.3 km
Chapultepec Park - 6 min walk - 0.6 km
Parque Zoologico de Chapultepec - 13 min walk - 1.1 km
National Museum of Anthropology - 2 min drive - 1.7 km
Soumaya Museum - 3 min drive - 2.5 km
Getting around
Benito Juarez International Airport (MEX) - 33 min drive
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 56 min drive
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 58 min drive
Mexico City Fortuna Station - 9 min drive
Tlalnepantla de Baz Station - 17 min drive
San Rafael Station - 18 min drive
Auditorio Station - 13 min walk
Polanco Station - 13 min walk
San Joaquin Station - 27 min walk
Airport shuttle (surcharge)
Bus station shuttle (surcharge)
Restaurants
Mandolina - 2 min walk
Amorino - 2 min walk
L'Entrecote - 2 min walk
Casa Portuguesa - 2 min walk
Joselo Café - 2 min walk
About this property
Casa Polanco Hotel Boutique
Casa Polanco Hotel Boutique features a rooftop terrace and puts you within a five-minute walk of Paseo de la Reforma. Guests can indulge in deep-tissue massages, body wraps or facials, and La Veranda serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include a 24-hour fitness centre, a snack bar/deli and free bike rentals. Public transportation is only a short walk: Auditorio Station is 13 minutes and Polanco Station is 13 minutes.
Languages
English, Spanish
At a glance
Hotel size
19 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Babysitting*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
Parking
Free on-site valet parking
Wheelchair-accessible parking on site
On-site garage
Free off-site parking within 328 ft
Transfers
Airport shuttle on request (available 24 hours a day)*
Complimentary wireless Internet access (speed of 50+ Mbps)
Phone
Electrical adapters/chargers
Food and drink
Champagne service
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Guidebooks/recommendations
Restaurant dining guide
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Dining
La Veranda – This restaurant serves breakfast, lunch and dinner. Happy hour is offered.
Awards and affiliations
The property is a member of the Leading Hotels of the World.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of USD 70 per vehicle (one-way. Maximum occupancy 4)
Bus station shuttle service is offered for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for USD 130.0 per day
Airport shuttle service for children up to age 18 costs USD 70 (one-way)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Casa Polanco
Casa Polanco Mexico City
Casa Polanco Hotel Boutique Hotel
Casa Polanco Hotel Boutique Mexico City
Casa Polanco Hotel Boutique Hotel Mexico City
Frequently asked questions
Does Casa Polanco Hotel Boutique offer free cancellation for a full refund?
Yes, Casa Polanco Hotel Boutique does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Casa Polanco Hotel Boutique?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Casa Polanco Hotel Boutique?
Yes, there's free valet parking.
Is an airport shuttle service offered by Casa Polanco Hotel Boutique?
Yes, an airport shuttle is available. The charge is USD 70 per vehicle one-way.
What are the check-in and check-out times at Casa Polanco Hotel Boutique?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Casa Polanco Hotel Boutique and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy amenities such as a 24-hour fitness centre, spa services and a garden.
Are there restaurants at or near Casa Polanco Hotel Boutique?
Yes, there's an on-site restaurant, La Veranda.
What's the area around Casa Polanco Hotel Boutique like?
Casa Polanco Hotel Boutique is a short 4-minute walk from Paseo de la Reforma and 6 minutes' walk from Chapultepec Park.
Casa Polanco Hotel Boutique Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
10/10
Staff & service
10/10
Amenities
10/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
10/10 Exceptional
25 November 2024
Perfect!!
It was truly a pleasure.
Matthew
Matthew, 5-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
13 October 2024
Michael A
Michael A, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 July 2024
This hotel is just like a house
Amazing!
SIMON
SIMON, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
23 July 2024
Excelente
Cesar
Cesar, 3-night trip
Verified Expedia guest review
10/10 Exceptional
3 July 2024
Loved it
Navi
Navi, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
11 June 2024
Hotel is incredible, sophisticated and very small, super luxury bedrooms. Super well located. Delicious drinks.
Ricardo
Ricardo, 2-night trip
Verified Expedia guest review
10/10 Exceptional
21 March 2024
Nadine
Nadine, 4-night trip
Verified Expedia guest review
10/10 Exceptional
28 February 2024
Steven
Steven, 3-night trip
Verified Expedia guest review
10/10 Exceptional
16 December 2023
Beautiful hotel
Paul
Paul, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 December 2023
This hotel in Mexico City will always be my first choice. Walkable to restaurants, shopping, etc. Loved our suite, amenities, garden seating, library for chilling, food! Thank you to the staff for making our stay perfect.
Scott
Verified Expedia guest review
10/10 Exceptional
2 September 2023
The Place to Stay in Polanco
Fantastic charming home away from home. The service is some of the best I have ever experienced. Will be back!
Brett
Brett, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
28 August 2023
Best of CDMX!
Absolutely incredible, top notch, cannot wait to return. Beautiful old mansion, fabulous and safe neighborhood, easy walk ability! Jonathon took hospitality to the next level and made our stay extra special. This is luxury at its finest!
Rebecca
Rebecca, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 June 2023
We had a wonderful stay at Casa Polanco. The hotel was quiet, yet had a fun library and patio to socialize in. Great service.
Marissa
Marissa, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 May 2023
Sekiya
Sekiya, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 February 2023
Casa Polanco is new and simply wonderful. We are seasoned travelers, and I can honestly say that this boutique hotels is beautiful and comfortable. The service is friendly and outstanding. I hope it remains this way over time.
Verified traveller
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 November 2022
Beautiful boutique property in the heart of Polanco, loved the personalized service and high quality facilities.
Miriam
Miriam, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 October 2022
This place is wonderfully chic and the staff is great!
Arthur
Arthur, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
30 September 2024
José Antonio
José Antonio, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 June 2024
Claudia
Claudia, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
29 January 2024
Hotel boutique muy bonito
Personal muy amable, el hotel muy bonito, solo algunos inconvenientes’ el internet de la habitación no funcionaba y me toco una habitación un poco ruidosa y entraba Luz en la noche
LILIANA
LILIANA, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
19 October 2023
El mejor hotel boutique de mexico
maria magdalena
maria magdalena, 1-night trip
Verified Expedia guest review
10/10 Exceptional
16 October 2023
SEBASTIAN
SEBASTIAN, 1-night trip
Verified Expedia guest review
10/10 Exceptional
1 October 2023
Martha Daniela
Martha Daniela, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 August 2023
Hotel et service exceptionnel au coeur de Polanco!