Placing you only steps from Furano Ski Resort, Fenix West allows you more time for skiing with ski-in/ski-out access. Guests looking for a bite to eat can visit Ronin Coffee, which serves breakfast and lunch. Ski storage, rentals and lessons are also available.
Languages
English, Japanese
At a glance
Hotel size
44 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 10:00 AM
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staffed during limited hours
Breakfast is not included in Breakfast rates for children ages 0-5, and can be requested on-site for the listed child breakfast fee.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
Free secured, uncovered on-site self-parking
On-site parking is limited (max. 2 spaces per unit)
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 8:00 AM–10:30 AM
Coffee shop
Travelling with children
Children stay for free (see details)
What to do
Ski-in/ski-out access
Skiing lessons
Priority access to ski lifts
Bike rentals nearby
Ecotours nearby
Hiking/biking trails nearby
Horse riding nearby
Hot springs nearby
Services
Front desk (limited hours)
Concierge services
Laundry facilities
Luggage storage
Ski equipment hire
Ski storage
Facilities
Built in 2022
Lockers available
Accessibility
Lift
Ski
Ski-in/ski-out access
Priority access to ski lifts
Skiing lessons
Ski storage
Ski hire
Ski area nearby
Snowboarding nearby
Room amenities
Be entertained
Television
Cable TV channels
Netflix
Streaming services
Home comfort
Heating (climate-controlled) and air conditioning
Espresso maker
Slippers
Iron/ironing board
Window screens
Sleep well
Blackout curtains
Soundproofed rooms
Extra futon (surcharge)
Bed sheets provided
Freshen up
Bidet
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 25+ Mbps)
Electrical adapters/chargers
Food and drink
High chair
More
Housekeeping (once per stay)
Special features
Dining
Ronin Coffee – This café serves breakfast and lunch.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately JPY 2500 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Futon beds are available for JPY 7000 per night
Laundry facilities are available for an extra charge of JPY 0
Children & extra beds
Cots/infant beds are available for JPY 7000.0 per day
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a security system and outdoor lighting on-site.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Fenix West Hotel
Fenix West Furano
Fenix West Hotel Furano
Frequently asked questions
Does Fenix West offer free cancellation for a full refund?
Yes, Fenix West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Fenix West?
Sorry, pets aren't allowed.
Is parking offered on site at Fenix West?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Fenix West?
Check-in start time: 3:00 PM; check-in end time: 6:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Fenix West and nearby?
Have fun with on-site winter activities such as skiing. Additional recreation nearby includes hot springs and ecotours.
What's the area around Fenix West like?
Fenix West is a short 1-minute walk from Furano Ski Resort and 13 minutes' walk from Asahigaoka Sogotoshi Park.
Fenix West Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
15 December 2024
Ho Tiong
Ho Tiong, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 September 2024
Liked that it was spacious and new. We felt very comfortable in the suite. Staff spoke excellent English. But the carpark had very limited lots and the assigned carpark which is a walk away with no shelter, is not convenient if it is raining.
Su Lin Anna P
Su Lin Anna P, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
13 September 2024
Michael
Michael, 1-night trip
Verified Expedia guest review
10/10 Exceptional
5 August 2024
Highly recommended
Great stay at Fenix West. Room was spacious, very clean and well-maintained.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 August 2024
Daniel
Daniel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 August 2024
Ellis
Ellis, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 July 2024
Ka
Ka, 1-night trip
Verified Expedia guest review
8/10 Very good
18 July 2024
Stayed 3 nights in the Premier Room with 3 bedrooms; it’s spacious and clean. Service is good; hotel replied promptly to our queries prior to our visit.
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 July 2024
Booked a room with 3 bedrooms. Fully furnished.
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 July 2024
Excellent room
We booked a 3 room suite. Thot it was al3 bedroom in one unit but it turn out to be 3 separate rooms connected with a common main door. Love this hotel thought it is not near amenities. Quite & comfortable.
Low
Low, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
13 July 2024
Connie
Connie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 July 2024
seung hwa
seung hwa, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
17 June 2024
Nice property.
Peter
Peter, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
5 June 2024
Fabulous 3 nights stay. The apartment is very spacious and the staff are very friendly. We had breakfast at Ronin cafe (level 1 of the property) The breakfast sets were well thought of. We totally enjoyed the place.
Chee Keong
Chee Keong, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
18 February 2024
Fabulous Fenix West!
Nisade is the first of the high-end Niseko developers to put a quality project on the ground. It is beautiful, with industrial design softened by a lot of contrasting woodwork.
The design is classically modern understated.
The staff was ultra friendly, from manager Yuko to the front desk, to all of the drivers, who recognized the guests by name after a few days. Walking the short 100 yards from the Kitanomine gondola felt like going home each day.
I would highly recommend Fenix West. I chose it over the larger Fenix and feel like it was the perfect choice. I will definitely stay at Fenix West again and hope to see the same friendly and helpful staff again. My friends who stayed at a large hotel were envious of the concierge level service provided by Fenix West.
Peter
Peter, 7-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
4 February 2024
Great location for our snowboard trip, super close to the hill.
Ryan
Ryan, 4-night family trip
Verified Expedia guest review
8/10 Very good
27 January 2024
Staff friendly, room clean, WiFi good, convenient parking if you can get a spot at the hotel. Good coffee shop downstairs but not included in room rate. It was quite noisy when staff cleaning snow and ice on the exit stairwell outside as the banging on the metal staircase to clean the steps rang like a bell over and over again for hours behind our bed wall. I know the snow clearing must be done, but next time I would make sure my room is not adjacent to the stairwell. Terrible way to wake up.
Jacob
Jacob, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
11 December 2023
Teng
Teng, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 August 2023
Yuko made our stay extra special. She took us to the fabulous soba restaurant next door. We came for the Hokkai Heso Matsuri festival held annually for two days. She arranged for the hotel driver to take us into town, and walked us where to find a taxi to return later that night. She even called our room to check if we returned safely. She went out her way to make our stay in Furano super memorable.