US Visa Applicant Service Center - 1 min walk - 0.1 km
Plaza Grande - 10 min walk - 0.9 km
Mérida Cathedral - 11 min walk - 1.0 km
Parque Santa Lucía - 20 min walk - 1.7 km
U.S. Consulate Merida - 6 min drive - 4.8 km
Getting around
Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 12 min drive
Restaurants
Bar la Ruina - 5 min walk
La Kombucheria - 5 min walk
Restaurante San Fer Villas - 2 min walk
Al sazon de Michin - 5 min walk
Taquería "La Gloria - 2 min walk
About this property
Cigno Hotel (Adults Only)
When you stay at Cigno Hotel (Adults Only), you'll be a short five-minute drive from Mérida Cathedral and Paseo de Montejo. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. Also, U.S. Consulate Merida and Plaza Altabrisa are within a short drive. Fellow travellers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
10 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
Free on-site valet parking
Other information
Designated smoking area (fines apply)
Caters to adults only
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
Restaurant
What to do
Hiking/biking trails nearby
Snorkelling nearby
Working away
Business centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Bike hire
Pool loungers
Facilities
Safe-deposit box at front desk
Garden
An outdoor pool
Room amenities
Be entertained
45-inch Smart TV
Home comfort
Air conditioning
Ceiling fan
Espresso maker
Dressing gowns
Iron/ironing board (on request)
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 25+ Mbps)
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 17 to 22 per person
Policies
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Property Registration Number HCO181213C92
Also known as
CIGNO HOTEL
Cigno Adults Only Merida
Cigno Hotel (Adults Only) Hotel
Cigno Hotel (Adults Only) Mérida
Cigno Hotel (Adults Only) Hotel Mérida
Frequently asked questions
Does Cigno Hotel (Adults Only) offer free cancellation for a full refund?
Yes, Cigno Hotel (Adults Only) does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Cigno Hotel (Adults Only)?
Yes, there's an outdoor pool.
Are pets allowed at Cigno Hotel (Adults Only)?
Sorry, pets aren't allowed.
Is parking offered on site at Cigno Hotel (Adults Only)?
Yes, there's free valet parking.
What are the check-in and check-out times at Cigno Hotel (Adults Only)?
Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Cigno Hotel (Adults Only)?
No, this hotel doesn't have a casino, but Casino La Cima (19-min walk) and Diamonds Casino (9-min drive) are both nearby.
What is there to do at Cigno Hotel (Adults Only) and nearby?
Have fun with nearby activities such as hiking and snorkelling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
Are there restaurants at or near Cigno Hotel (Adults Only)?
Yes, there's an on-site restaurant.
What's the area around Cigno Hotel (Adults Only) like?
Cigno Hotel (Adults Only) is a short 11-minute walk from Mérida Cathedral and 10 minutes' walk from Plaza Grande.
Cigno Hotel (Adults Only) Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
10/10
Staff & service
9.8/10
Amenities
10/10
Property conditions & facilities
9.8/10
Eco-friendliness
Reviews
10/10 Exceptional
12 November 2024
Ana Isabel
Ana Isabel, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 October 2024
Fiona
Fiona, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 September 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 August 2024
Estupendo servicio personal súper amable y el hotel de lujo me fascinó muchas gracias
EVA
EVA, 1-night trip
Verified Expedia guest review
10/10 Exceptional
9 August 2024
This hotel exceeded my expectations. The building itself, a nineteenth century casona, was beautifully renovated into one of the best boutique hotels my family and I have stayed at. The staff was amazing, professional, and friendly. Perla, Esteban and Victor, and Vanessa went out of their way to make our stay a relaxing and culturally-enriching experience. Can't wait to go back to Merida and stay there once again.
gustavo
gustavo, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
20 July 2024
Excellent service, beautiful property
Viktoriya
Viktoriya, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
16 July 2024
5 stars all around.
10/10 one of the best stays i’ve ever had at a hotel. I did not want to go home for maybe the first time ever.
food was great
service was great
rooms were so comfortable and well appointed. IM OBSESSED.
currently averaging about 10 nights a month in hotels for work and this is easily the most comfortable place i’ve been in over a year.
Ruthie
Ruthie, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 July 2024
Meghan
Meghan, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
16 June 2024
Un Hotel mi bonito. Comida rica y servicio excelente. Regresaremos pronto
Drew
Drew, 1-night trip
Verified Expedia guest review
10/10 Exceptional
9 June 2024
The property is amazing. Very nice curated and the food, scents and amenities are great. Definitely a come back. It is not walking distance from downtown but a short Uber ride can fix it. Totally recommended!
Ivan
Ivan, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 April 2024
Nicolas
Nicolas, 4-night trip
Verified Hotels.com guest review
8/10 Very good
29 March 2024
The hotel is fairly nice, but expensive for what you get. Staff is attentive and friendly but the rooftop pool has no service so you’re on your own if you want food or drink. They try to follow you around but you can be waiting for service some times. It’s a bit out of the way but 15 minute drive to town. They keep it very clean! A nice quiet hotel. They need to setup a WhatsApp service for concierge and service.
Daniel
Daniel, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
8 March 2024
Beautiful hotel with gorgeous rooms. Could do with a bit closer to town but not too far to walk.
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 December 2023
Such an amazing hotel boutique. The service was wonderful.
Sandra
Sandra, 2-night trip
Verified Expedia guest review
10/10 Exceptional
26 November 2023
Madeleine
Madeleine, 2-night trip
Verified Expedia guest review
8/10 Very good
3 October 2023
Fantastic boutique hotel. Beautiful architecture and attentive staff. Breakfasts were terrific. Definitely will be back.
Laura
Laura, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 September 2023
J A
J A, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
20 September 2023
Philip
Philip, 2-night trip
Verified Expedia guest review
10/10 Exceptional
18 September 2023
Staff were always ready to help. Vanessa at the front desk was lovely. Hôtel was one of our most beautiful stays. Restaurant staff were hospitable and food was delicious.
Joseph
Joseph, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 September 2023
Vikki
Vikki, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 August 2023
Pretty unique place, with amazing staff and delicious food.
Rooms are very nice.
Jonathan
Jonathan, 4-night trip
Verified Expedia guest review
10/10 Exceptional
25 August 2023
Beautiful Hotel. Staff was excellent. Would totally recommend to friends and family.
Michelle
Michelle, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
19 July 2023
DAVID
DAVID, 1-night trip
Verified Travelocity guest review
10/10 Exceptional
22 June 2023
Lovely hotel in design and service and great food as well!