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Hilton Garden Inn New York/Manhattan-Chelsea

3.0 star property
City centre hotel within walking distance of Madison Square Garden

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn New York/Manhattan-Chelsea

Helicopter/plane tours
View from room
Premium bedding, desk, laptop workspace, blackout curtains
Lobby
Bar (on property)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Non-smoking
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Self parking
  • 24-hour business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front desk safe
  • Snack bar/deli
  • ATM/banking services
  • Multilingual staff
  • Concierge services
Feel at home
  • Free cots/infant beds
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
The price is NZ$401
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for One King Bed Roll In Shower

Premium bedding, desk, laptop workspace, blackout curtains

One King Bed Roll In Shower

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds City View

Premium bedding, desk, laptop workspace, blackout curtains

Two Queen Beds City View

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Non Smoking (Drinks-Snacks)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • 18 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Double Beds Roll In Shower

Premium bedding, desk, laptop workspace, blackout curtains

Two Double Beds Roll In Shower

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Drinks-Snacks)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Drinks-Snacks)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Evolution

Premium bedding, desk, laptop workspace, blackout curtains

King Evolution

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout curtains

2 Queen Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed City View

Premium bedding, desk, laptop workspace, blackout curtains

One King Bed City View

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • 17.7 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Higher Floor)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Non Smoking (Higher Floor)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Higher Floor)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Higher Floor)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Blackout curtains
Premium bedding
Hairdryer
Shower/bath combination
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

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8.6 out of 10, Excellent, (643)
The price is NZ$646
includes taxes & fees
2 Dec - 3 Dec
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About the area

Map
121 W 28th St, New York, NY, 10001

What's nearby

  • Madison Square Garden - 6 min walk - 0.6 km
  • Empire State Building - 10 min walk - 0.9 km
  • Broadway - 14 min walk - 1.2 km
  • Times Square - 14 min walk - 1.3 km
  • Grand Central Terminal - 3 min drive - 1.9 km

Getting around

  • Teterboro, NJ (TEB) - 18 min drive
  • LaGuardia Airport (LGA) - 27 min drive
  • Linden, NJ (LDJ) - 29 min drive
  • Newark Liberty Intl. Airport (EWR) - 33 min drive
  • John F. Kennedy International Airport (JFK) - 52 min drive
  • New York W 32nd St. Station - 5 min walk
  • New York 23rd St. Station - 6 min walk
  • Penn Station - 9 min walk
  • 28 St. Station (7th Av.) - 3 min walk
  • 28 St. Station (Broadway) - 3 min walk
  • 34 St. - Penn Station (Fashion Av.) - 7 min walk

Restaurants

  • ‪Skirt Steak - ‬3 min walk
  • ‪L'Amico - ‬3 min walk
  • ‪Ajisen Ramen - ‬3 min walk
  • ‪The Fleur Room - ‬1 min walk
  • ‪Barn Joo Nomad - ‬1 min walk

About this property

Hilton Garden Inn New York/Manhattan-Chelsea

Hilton Garden Inn New York/Manhattan-Chelsea offers a great location, putting you within a short 10-minute walk of 5th Avenue and Madison Square Garden. You'll have free perks such as WiFi and wired Internet. Also, Empire State Building and Macy's are within a short 10-minute walk. Fellow travellers like the central location for the sightseeing and because it's only a short walk to public transportation: 28 St. Station (7th Av.) is 3 minutes and 28 St. Station (Broadway) is 3 minutes.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, French, Korean, Spanish

At a glance

Hotel size

  • 169 rooms
  • Arranged over 22 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Express check-in/out available
  • Minimum check-in age – 21
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only, 2 total, up to 23 kg per pet)*
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Covered on-site self-parking (USD 55.00 per day)
  • Wheelchair-accessible parking and van parking on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends
  • Coffee/tea in a common area
  • Snack bar/deli

Working away

  • 24-hour business centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2007
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Wheelchair-accessible
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium digital channels
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 10 to 25.00 for adults and USD 10 to 25.00 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 30 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Covered self-parking costs USD 55.00 per day
  • Parking height restrictions apply

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Hilton Garden Inn Hotel New York/Chelsea
Hilton Garden Inn New York/Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea
Hilton Garden Inn York/Manhattan-Chelsea
Hilton Garden Inn New York - Chelsea Hotel New York City
Chelsea Hilton Garden Inn
Hilton New York City
Hilton Garden Inn Chelsea
Hilton York Manhattan Chelsea
Hilton Garden Inn New York/Manhattan-Chelsea Hotel
Hilton Garden Inn New York/Manhattan-Chelsea New York
Hilton Garden Inn New York/Manhattan-Chelsea Hotel New York

Frequently asked questions

Does Hilton Garden Inn New York/Manhattan-Chelsea offer free cancellation for a full refund?
Yes, Hilton Garden Inn New York/Manhattan-Chelsea does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hilton Garden Inn New York/Manhattan-Chelsea?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn New York/Manhattan-Chelsea?
Yes. Self-parking costs USD 55.00 per day.
What are the check-in and check-out times at Hilton Garden Inn New York/Manhattan-Chelsea?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Hilton Garden Inn New York/Manhattan-Chelsea?
No, this hotel doesn't have a casino, but Resorts World Casino (21-min drive) is nearby.
What's the area around Hilton Garden Inn New York/Manhattan-Chelsea like?
Hilton Garden Inn New York/Manhattan-Chelsea is in Manhattan, a short 3-minute walk from 28 St. Station (7th Av.) and 6 minutes' walk from 5th Avenue. Travellers say that the local area is very central perfect for shopping.

Hilton Garden Inn New York/Manhattan-Chelsea Reviews

Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Good

Average, too much cig smoke
We stayed during Thanksgiving week. The hotel was average. The service was average. However, I marked down for cleanliness because the lobby, hall ways, and front entrance always smell like cigarette smoke which was overwhelming and unsanitary. I could barely breath. My other complaint are the pillows and mattress. My neck and back were killing me every day when I woke up. Otherwise it was average. The location was good for what we wanted. It was very close to the empire state bldg, Macy's, rockfeller center, madison square garden, summit one, times square, hersheys, etc. We were not close enough to walk to the stautue of liberty or central park (40 min walk). Whereas everything else was a 7-15 minute walk. We ubered to chelsea market and china town.
Felicia, 3-night trip
Verified Hotels.com guest review

8/10 Very good

kellie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carlos, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jack, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Great spot in Chelsea.
Great location to everything we needed. Will mostly likely stay here again
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Terrific customer service
I have come to NY for work many times, but never have I stayed at a place that was so attentive to its guests. The rooms are fair (but large), but the staff and service is exceptional. I would definitely stay here again.
Lauren, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Will stay here again
You can tell a lot about a person's attitude in only a few seconds - so even though my interactions with staff were brief, everyone had a nice or at least neutral demeanor. The room was a good size and the bathroom large enough for 2 people to get ready at the same time. Everything was as clean as expected. We needed to use the baggage holding service and I appreciate that there is dedicated staff for that. I didn't feel any particular cause for concern, but in general, theft is opportunistic so I also liked that the luggage room is inaccessible to random people coming into the hotel.
Sarah, 2-night trip
Verified Hotels.com guest review

6/10 Good

great location, a bit run down
Great location. Friendly desk and maid service. Wall AC unit was filthy and louder than an airplane. Fortunately, it was cool enough to open window. But then traffic and sirens are really loud. Then again, sliding window doesn’t seal properly, so it is loud regardless. Smoke detector was wrapped in plastic (pretty sure that is a violation).
3-night trip
Verified Hotels.com guest review

8/10 Very good

Maryam, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

yehoshua, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Karl, 3-night trip
Verified Hotels.com guest review

6/10 Good

thomas, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The check in was good, the front desk person, Kim was lovely and kind. The condition of the room was dingy with banged walls and chipped bathtub.
JILL, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jennifer, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Good stay and great location
Moe, the front desk clerk who checked us in was awesome! Super friendly and welcoming. Stayed on the 18th floor and the view was just OK. The air conditioner leaked on the floor, but was fixed when I informed the front desk. Great location and within walking distance for all the things we wanted to do.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Central location
Average hotel. Good location and very close to subway station. Continental breakfast was included in our tariff. No hot breakfast buffet was available. Only a la carte.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ken, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

lynette, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Margarita, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Carlos, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Its my third time staying in this hotel, I love the location, and the staff are very nice. But frankly I was deeply disappointed from the situation of the room. the paint was chipped on the doors , the carpet had stains on them, and looked like they are ready to be replaced. The A/C unit in the room was very noisy. Our room was at the end of the hallway , but at night we could hear any sound that was made in the hallway, i assume the sound proofing of walls and doors wasn't done. I would expect the room to be in good condition especially when you charge soo much. In general it feels that the room was runed down, and over priced. last but not least is the hotels breakfast, i booked the room including breakfast, and once you arrive to the lobby for breakfast we where sit in place and after eating we have been given a bill, i noted that our booking was including breakfast , the staff said no problem, its just for inner calculation with the hotel. and the bill doesn't include tip. first thing i travel a lot around the world, and giving a bill to someone who already paid is really not common, and tipping the staff at the breakfast area, also not common. in General it made us feel really strange, and we would Defiantly think again before booking this hotel next visit.
2-night family trip
Verified Hotels.com guest review

4/10 Fair

Very average for Manhattan
The first room I got had a running toilet and the sink was clogged. It also had the plaster peeling from the toilet, bathtub, ceiling, etc. The next room didn't have the water issues, but also had peeling plaster. The room didn't feel clean. The comforter was old and ratty - even had holes in it. The staff was nice, but nothing exceptional. Very average hotel.
3-night business trip
Verified Hotels.com guest review

6/10 Good

Donald, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Madeline, 2-night trip
Verified Hotels.com guest review