Dr. Oswaldo de Lia Pires, N° 100, Bairro Cristal, Porto Alegre, RS, 90810-240
What's nearby
BarraShoppingSul Mall - 4 min walk - 0.4 km
Orla do Guaíba - 5 min walk - 0.5 km
Beira-Rio Stadium - 4 min drive - 2.6 km
Praia de Belas Shopping - 7 min drive - 5.6 km
Holy House of Mercy Hospital - 11 min drive - 8.4 km
Getting around
Salgado Filho Intl. Airport (POA) - 30 min drive
Canoas Air Force Base (QNS) - 49 min drive
Aeromóvel Station - 33 min drive
Restaurants
Havanna - 9 min walk
Starbucks - 8 min walk
Salvador Brewing Co. - 4 min walk
Press Café - 9 min walk
Bella Gula - 7 min walk
About this property
DoubleTree by Hilton Porto Alegre
Located in the entertainment district, DoubleTree by Hilton Porto Alegre is a great choice for a stay in Porto Alegre. Guests can relax at the steam room, work out at the fitness center, or grab a bite to eat at the restaurant. Fellow travelers say great things about the helpful staff and overall property condition.
Languages
English, Portuguese
At a glance
Hotel size
141 rooms
Arriving/Leaving
Check-in time starts at 2:00 PM
Contactless check-in available
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Parents must have child's birth certificate and photo ID*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Onsite valet parking (BRL 95.00 per day)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 6:30 AM–10:30 AM on weekdays and 7:00 AM–10:30 AM on weekends
Restaurant
Room service (limited hours)
Services
24-hour front desk
Laundry facilities
Romance packages
Facilities
Fitness center
An outdoor pool
Designer stores on site
Shopping mall on site
Steam room
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Well-lit path to entrance
Room amenities
Home comfort
Air conditioning
Minibar
Sleep well
Soundproofed rooms
Premium bedding
What to enjoy
Individually furnished
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Desk chair
More
Daily housekeeping
Mobile key entry
Fees & policies
Optional extras
There is a service fee of 10 percent
Children & extra beds
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Parking
Valet parking costs BRL 95.00 per day
Policies
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
DoubleTree by Hilton Porto Alegre Hotel
DoubleTree by Hilton Porto Alegre Porto Alegre
DoubleTree by Hilton Porto Alegre Hotel Porto Alegre
Frequently asked questions
Does DoubleTree by Hilton Porto Alegre offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Porto Alegre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at DoubleTree by Hilton Porto Alegre?
Yes, there's an outdoor pool.
Are pets allowed at DoubleTree by Hilton Porto Alegre?
Sorry, pets aren't allowed.
Is parking offered on site at DoubleTree by Hilton Porto Alegre?
Yes. Valet parking costs BRL 95.00 per day.
What are the check-in and check-out times at DoubleTree by Hilton Porto Alegre?
You can check in starting at 2:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at DoubleTree by Hilton Porto Alegre and nearby?
DoubleTree by Hilton Porto Alegre has an outdoor pool and a steam room.
Are there restaurants at or near DoubleTree by Hilton Porto Alegre?
Yes, there's an onsite restaurant.
What's the area around DoubleTree by Hilton Porto Alegre like?
DoubleTree by Hilton Porto Alegre is a short 4-minute walk from BarraShoppingSul Mall and 5 minutes' walk from Orla do Guaíba.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.8/10
Staff & service
9.6/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Apr 27, 2024
Cleaned
Samir
Samir, 4-night trip
Verified Expedia guest review
8/10 Very Good
Feb 17, 2024
The Loacation is Amazing!
The loacation is amazing! Nice hotel and the bed was very comfortable. That said, they definately have room for improvement. Breakfast area was very disorganized and the employees appreared very overwhelmed. And the layout of our room was much different than the photos online and did not make sense. The TV block our amazing view of the river, which was very disappointing.
Charles
Charles, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 23, 2023
Renata Blumer
Renata Blumer, 6-night trip
Verified Expedia guest review
8/10 Very Good
Nov 23, 2024
Ótima estrutura, mas pode melhorar o serviço
O hotel é bonito, os quartos são completos e o atendimento é bom, mas fiquei com a sensação de que os espaços e equipe não são suficientes para o numero de hospedes.
O checkin foi demorado. No café da manhã, não tinha mesa disponivel e tivemos que sentar do lado de fora no calor, demoraram para colocar a mesa para nós (nao havia guardanapos nem talheres disponíveis no buffet, apenas nas mesas) e não nos ajudaram a abrir o guarda-sol para que pudessemos ao menos comer na sombra (não é possível fazer isso sozinhos).
Vitoria
Vitoria, 3-night trip
Verified Hotels.com guest review
4/10 Fair
Nov 23, 2024
alvaro M
alvaro M, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 21, 2024
Ótima experiência
Tudo ótimo, hotel muito confortável, café da manhã de qualidade.
Só faltam serviços de spa/massagem.
Verified traveler
1-night trip
Verified Hotels.com guest review
2/10 Poor
Nov 16, 2024
Problemas com a conta. Cobrança a maior
marcelo artur
marcelo artur, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 16, 2024
Carolina
Carolina, 2-night trip
Verified Hotels.com guest review
6/10 Good
Nov 14, 2024
Decepcionada, foi minha 2 vez. Diferente da primeira ficamos indignados com a falta de funcionários e os poucos que tinha, super despreparados. Não tinha manobrista e segurança na porta, não tinha maleiro para pegar as malas, ficamos 40 min para levarem a mala e não levaram, tivemos que voltar pegar. no café estavam fazendo só 2 opções do cardápio. Quando estava esperando o táxi começou a chover e o homem é que estava na recepção estava de papo com outros colegas e nem aí para os hóspedes se molhando, eu tive que pedir a gentileza de me alcançar um guarda-chuva… quando ele pegou era um guarda-chuva todo quebrado. Tanto no meu checkin quanto no checkout tinham pessoas reclamando. A piscina é gélida. Apesar da estrutura boa e aconchegante percebe-se claramente falta de funcionários e pessoal treinado. Infelizmente quem sai prejudicado é o hóspede que paga uma diária cara para um padrão Hilton e se decepciona.
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 8, 2024
José Carlos
José Carlos, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 8, 2024
Ramiro
Ramiro, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 6, 2024
Aline
Aline, 1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 3, 2024
Pessimo para um 4 estrelas .
Piscina estava suja, verde e com lodo no fundo e na lateral . Ao redor da piscina piso todo arrancado e com lixo . Qdo chegamos não tinha ninguém para estacionar o carro ou orientar para estacionar ou acessar hotel pelo shoping. Uma confusão . Checkout mais confuso ainda .
Mauricio
Mauricio, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 27, 2024
PAULO R F
PAULO R F, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 21, 2024
MUITO SATISFEITO , PRETENDO RETORNAR.
RECOMENDO. SUPEROU NOSSAS ESPECTATIVAS. ATENDIMENTO, CONFORTO E LOCALIZAÇÃO ESTRATÉGICA PARA QUEM APRECIA NATUREZA E LAZER.
Rafael Andre
Rafael Andre, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 21, 2024
Eduarda
Eduarda, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Oct 14, 2024
Praticidade terrível!
Hotel é novo, mas o atendimento deixa e desejar. Falta cordialidade principalmente na recepção. Por ser junto a um shopping o acesso é confuso. No nosso dia estava tendo uma maratona no entorno do hotel o que dificultou o acesso pela entrada principal. Tivemos que acessar pelo estacionamento e subir com as próprias bagagens pegando 2 elevadores o que foi cansativo ainda mais que temos filho de colo. No bar do hall o atendimento é lento e precário. Serviram um ovo mal cozido para nosso bebe. Pedimos pra trocar por bem cozido. Ao inves de fazer um ovo novo requentaram o ovo. Também no terraço do bar reservaram dois espaços para evento deixando um espaço muito pequeno para quem quisesse curtir a vista do hotel. E por fim meu ticket de estacionamento nao funcionou no check out e tive que peregrinar por 20 minutos até encontrar alguém. Mesmo sendo serviço de garagem terceirizado acredito que o hotel deixa a desejar pois quem passa o “perrengue” é o hóspede. Enfim, decepcionante. Não voltarei
felipe
felipe, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 14, 2024
Barbara
Barbara, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 6, 2024
JORGE
JORGE, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 5, 2024
Excelente!
Local perfeito, sobre o shopping Pontal, em frente ao shopping Barra!
Pessoal atencioso e prestativo! Estacionamento com o carro a disposição 24h.
Fator negativo, apenas o café da manhã, que já vai tornando tradição nos hotéis brasileiros, em oferecer pães velhos .
ademir
ademir, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 5, 2024
Excelente custo benefício.
Funcionários educados e atenciosos, hotel limpo, bem localizado e estruturado.
FABIO
FABIO, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 2, 2024
Incrível! Participei da Maratona de Porto Alegre e o hotel fica a poucos metros da largada e chegada da prova. Vista muito linda do hotel para o Guaíba. Atendentes muito atenciosos. Ponto negativo foi a área do banheiro não ser fechada por uma porta.