Located near a train station, Hotel Helios is a great choice for a stay in Zakopane. For a bite to eat, guests can visit Zakopiańskie Smaki, which serves local cuisine and is open for breakfast, lunch and dinner. Other features include a bar/lounge, a terrace and a garden.
Languages
English, Polish
At a glance
Hotel size
38 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Off-site
Area shuttle*
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 8:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Shared microwave
Shared fridge
Room service
Travelling with children
Children stay for free (see details)
Playground
Children's menu
Baby bath
What to do
Bike rentals nearby
Hiking/biking trails nearby
Skiing lessons nearby
Snowboarding nearby
Hot springs nearby
Working away
Meeting rooms
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Wedding services
Bike storage
Ski storage
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Communal living room
Banquet hall
Outdoor furniture
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Heating
Portable fan
Iron/ironing board (on request)
Sleep well
Down duvet
Bed sheets provided
Freshen up
Bath or shower
Free toiletries
Hairdryer (on request)
Towels
Toilet paper
Stay connected
Free WiFi
Phone
Food and drink
Shared kitchen access
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Zakopiańskie Smaki – Overlooking the garden, this family restaurant specialises in local cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: PLN 2.00 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately PLN 45 for adults and PLN 45 for children
Airport shuttle service is offered for an extra charge of PLN 400 per vehicle (one way)
Local area shuttle service is offered for an extra charge
Policies
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Also known as
Helios Zakopane
Hotel Helios Zakopane
Hotel Helios Hotel
Hotel Helios Zakopane
Hotel Helios Hotel Zakopane
Frequently asked questions
Does Hotel Helios offer free cancellation for a full refund?
Yes, Hotel Helios does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Helios?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Helios?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel Helios?
Yes, an airport shuttle is available. The charge is PLN 400 per vehicle one way.
What are the check-in and check-out times at Hotel Helios?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Hotel Helios and nearby?
During the winter, enjoy nearby recreation such as cross-country skiing and snowboarding, and return when the snow melts for cycling and hiking. Additional recreation nearby includes hot springs and cave exploring. Enjoy amenities such as a picnic area and a garden.
Are there restaurants at or near Hotel Helios?
Yes, Zakopiańskie Smaki offers al fresco dining, local cuisine and garden views.
What's the area around Hotel Helios like?
Hotel Helios is located on the Zakopane Strip, a short 9-minute walk from Zakopane Station and 9 minutes' walk from Krupowki Street.
Hotel Helios Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
7.2/10
Amenities
7.8/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
10/10 Exceptional
30 October 2021
Value for money
Very good location and with beautiful view of the mountains.
rasmus tobias
rasmus tobias, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
6 July 2021
Verified traveller
5-night trip
Verified Expedia guest review
10/10 Exceptional
2 June 2020
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
24 October 2019
Perfect location to stay over !
Perfect location and wonderful view from the window
FENG CHIAO
FENG CHIAO, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
3 October 2019
Very good
Good, clean, quiet and cheap hotel in the centre of Zakopane.
Marcin
Marcin, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 September 2019
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
27 August 2019
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
19 August 2019
Beautiful view of the mountains. Comfortable room for a short stay, conveniently located with friendly staff.
Verified traveller
1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
2 August 2019
Slavek
Slavek, 1-night romance trip
Verified Hotels.com guest review
6/10 Good
25 July 2019
john
john, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 July 2019
Staff ( I should ask her name) are super helpful when my phone broken and need to print the bus ticket.
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
3 July 2019
Great location and very helpful staff.
Mark
Mark, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 May 2019
Comfortable Stay & Great Restaurant
The hotel is well situated. Although it's a little bit dated, we still had a comfortable stay there. The restaurant at the property is amazing. We sat down there and ate for several hours because it was raining outside. The price is excellent.
Verified traveller
1-night romance trip
Verified Hotels.com guest review
6/10 Good
28 February 2019
Could have been better.
Amazing unobstracted view of the mountains and great location just 10min away from centre. As for the hotel it would really need a makeover, it is very dated. But the most disappointed moment was when we arrived with 2 luggages each and the receptionest informed us that our rooms where on the 3rd floor and with a smile she told us that the hotel does not have left. So it was a struggle for 6 ladies to take our belongings 3 floors up. As for the restaurant we where on room only so can not comment.
Lorraine
Lorraine, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
18 August 2018
I was with a group of 40 hillwalkers with my club, and stayed for 7 nights. The hotel staff were extremely friendly, obliging and helpful, and everything was made very easy for us. The food in the restaurant was fabulous - I would highly recommend it. The park setting and the location beside the city centre were ideal and it was great value. Overall, this was the best accommodation that our club has ever had in any of our trips abroad
Dan
Dan, 7-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
6 August 2018
Nice clean hotel in the heart of Zakopane
Great, friendly, comfortable, clean hotel in the centre of Zakopane at the right price. Not much more you could ask for.
Roland
Roland, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
2 July 2018
I loved the place. It was nicely located, super friendly and helpful staff, good breakfast, and a great experience.
Mark
Mark, 2-night trip
Verified Hotels.com guest review
8/10 Very good
3 April 2018
Wonderful stay in zakopane
The hotel is quite good, with a wonderful view of the mountains and very helpful staff. The only drawback is that there is no lift so be prepared because we had to carry our luggage to the 3rd floor.
Catherine
Verified Hotels.com guest review
8/10 Very good
14 February 2018
Nice, clean hotel
Staff very nice. Clean. Excellent family room with 2 bathrooms! Beds could do with being updated - only let down. Great location. Close to town and Gubalowka mountain. Play room. Good family hotel (if you're ok not having a luxury bed. Didn't bother me, but would my parents).
Sheila (39)
Sheila (39), 4-night trip
Verified Ebookers guest review
6/10 Good
5 February 2018
Little dated
It's high days were probably in 1980s... I have a feeling it's time is over and waiting for demolition. Having sad that it was clean and quiet...
adam
adam, 3-night trip
Verified Expedia guest review
4/10 Fair
31 January 2018
Nice room but terrible noise
The hotel rooms were lovely and the restraunt next door was great, but there was terrible noise every night with drunk people coming back and messing around in the corridors. When it was mentioned to staff were rude and they said just put earplugs in. I think that is terrible customer service and I would never stay here again.
Jon
Jon, 4-night trip
Verified Expedia guest review
10/10 Exceptional
24 October 2017
second time to be here
really money saving if you stay in this hotel. Relative close to bus stops and supermarkets. 10 min walk to shopping street. rooms are clean, but not so big.
Verified traveller
3-night trip
Verified Expedia guest review
8/10 Very good
25 September 2017
Verified traveller
2-night romance trip
Verified Hotels.com guest review
6/10 Good
29 August 2017
A bit dated
The hotel was nice enough in a good location. It was just a little dated and the rooms could do with having air conditioning. The staff could also have been a little friendlier.
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
23 June 2017
Super stay
Super hotel good value for money, rooms were cleaned daily with adequate facilities. The staff were very friendly and helpful and gave good advice on attractions and where to catch the local buses great location to access the center of town. If your planning a visit to Zakopane this hotel is well worth a stay.