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Candlewood Suites New York City-Times Square, an IHG Hotel

2.5 star property
City centre hotel within easy reach of Times Square

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites New York City-Times Square, an IHG Hotel

Suite, 1 Bedroom
Full-sized fridge, microwave, stovetop, dishwasher
City view
City view
Studio Suite, 1 Queen Bed, City View

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pet-friendly
  • Gym
  • Parking available
  • Laundry facilities
  • 24/7 front desk
  • Air conditioning
Main amenities
  • Housekeeping (on request)
  • Fitness centre
  • Valet parking
  • Room service
  • Business centre
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • ATM/banking services
  • Vending machine
  • Laundry service
  • Self-serve laundry
Feel at home
  • Kitchenette
  • Television
  • Laundry facilities
  • Coffee/tea maker
  • Lift
  • Bath or shower
The price is NZ$299
includes taxes & fees
26 Nov - 27 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Studio Suite, 1 Queen Bed (High Floor)

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed (High Floor)

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Hairdryer
Microwave
Electric kettle
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, City View

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, City View

Highlights

Air conditioning
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Hairdryer
Microwave
Electric kettle
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Kitchen

Highlights

Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll-In Shower)

Full-sized fridge, microwave, stovetop, dishwasher

Room, 1 Queen Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Private bathroom
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, City View (High Floor)

City view

Studio Suite, 1 Queen Bed, City View (High Floor)

Highlights

Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
Private bathroom
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Reception

Pod Times Square

Pet-friendly
Parking available
Restaurant
Air conditioning
8.8 out of 10, Excellent, (4200)
The price is NZ$240
includes taxes & fees
26 Nov - 27 Nov
Pod Times Square
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About the area

Map
339 W 39th Street, New York, NY, 10018

What's nearby

  • Times Square - 7 min walk - 0.7 km
  • Broadway - 8 min walk - 0.7 km
  • Madison Square Garden - 9 min walk - 0.8 km
  • Empire State Building - 16 min walk - 1.4 km
  • Rockefeller Center - 19 min walk - 1.7 km

Getting around

  • Teterboro, NJ (TEB) - 16 min drive
  • Newark Liberty Intl. Airport (EWR) - 28 min drive
  • LaGuardia Airport (LGA) - 29 min drive
  • John F. Kennedy International Airport (JFK) - 56 min drive
  • Newburgh, NY (SWF-Stewart Intl.) - 86 min drive
  • Penn Station - 11 min walk
  • New York W 32nd St. Station - 14 min walk
  • Grand Central - 42 St. Station - 17 min walk
  • 42 St. - Port Authority Bus Terminal Station - 3 min walk
  • 34 St. - Penn Station - 7 min walk
  • Times Sq. - 42 St. Station - 7 min walk

Restaurants

  • ‪Frames Bowling Lounge - ‬2 min walk
  • ‪Dear Irving on Hudson - ‬4 min walk
  • ‪Blue Ruin - ‬2 min walk
  • ‪The Joyce Public House - ‬3 min walk
  • ‪2 Bros Pizza - ‬2 min walk

About this property

Candlewood Suites New York City-Times Square, an IHG Hotel

When you stay at Candlewood Suites New York City-Times Square, an IHG Hotel, you'll be in a great location, within a short 10-minute walk of Times Square and Broadway. Also, Madison Square Garden and Macy's are within a short 10-minute walk. Fellow travellers say good things about the helpful staff and location. Public transportation is only a short walk: 42 St. - Port Authority Bus Terminal Station is 3 minutes and 34 St. - Penn Station is 7 minutes.

Languages

English, Russian, Spanish

At a glance

Hotel size

  • 188 rooms
  • Arranged over 32 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Minimum check-in age – 21
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (up to 36 kg per pet)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site valet parking (USD 75.00 per day)
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Room service

Working away

  • Business centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Multilingual staff

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre

Accessibility

  • Braille/raised signage
  • Lift
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre

Room amenities

Be entertained

  • DVD player
  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Full-sized fridge/freezer
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishes and utensils
  • Dishwasher

More

  • Housekeeping (on request)
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Destination fee: USD 17.21 per accommodation, per night

Optional extras

  • Housekeeping is offered for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per week (maximum USD 150 per stay)

Parking

  • Valet parking costs USD 75.00 per day
  • Parking height restrictions apply

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property is professionally cleaned.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Also known as

Candlewood Suites City-Times
Candlewood Suites City-Times Aparthotel
Candlewood Suites City-Times Aparthotel New York Square
Candlewood Suites New York City-Times Square
Candlewood Suites New York City Times Square Hotel New York City
Candlewood Suites New York City-Times Square Aparthotel
Candlewood Suites City-Times Square Aparthotel
Candlewood Suites City-Times Square
Candlewood Suites New York City Times Square
Candlewood Suites CityTimes S

Frequently asked questions

Does Candlewood Suites New York City-Times Square, an IHG Hotel offer free cancellation for a full refund?
Yes, Candlewood Suites New York City-Times Square, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Candlewood Suites New York City-Times Square, an IHG Hotel?
Yes, pets are welcome, with a maximum weight of 36 kg per pet. There's a charge of USD 75 per accommodation, per week. Service animals are exempt from fees.
Is parking offered on site at Candlewood Suites New York City-Times Square, an IHG Hotel?
Yes. Valet parking costs USD 75.00 per day.
What are the check-in and check-out times at Candlewood Suites New York City-Times Square, an IHG Hotel?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Candlewood Suites New York City-Times Square, an IHG Hotel?
No, this hotel doesn't have a casino, but Resorts World Casino (22-min drive) is nearby.
What is there to do at Candlewood Suites New York City-Times Square, an IHG Hotel and nearby?
Maintain your daily exercise routine at the gym.
Does Candlewood Suites New York City-Times Square, an IHG Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a fridge and a dishwasher.
What's the area around Candlewood Suites New York City-Times Square, an IHG Hotel like?
Candlewood Suites New York City-Times Square, an IHG Hotel is in Manhattan, a short 3-minute walk from 42 St. - Port Authority Bus Terminal Station and 7 minutes' walk from Times Square. Travellers recommend the hotel for its walkable location.

Candlewood Suites New York City-Times Square, an IHG Hotel Reviews

Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Poor

We got two hotel room in Candel Wood . It is 8/10 mins walk to time square, however if you planning to stay less then 7 days no Cleaning service. Only limited water. We were not happy with our stay. Stuff was friendly but rooms were not clean. If possible we would cancel it but it wasn’t. Hope they can improve. Definitely not recommended.
Abdul, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice
No frills but definitely nice. Everything worked well and was clean and comfortable
2-night family trip
Verified Hotels.com guest review

6/10 Good

Convenient for Times Square
Convenient location near Times Square and not far from the Navy Yards. No servicing of rooms if you stay less than 7 days which is a long time although you could have asked. Free laundry and gym a bonus but housekeeping staff speaking loudly outside the room early every morning disappointing as was the fact the room keys demagnetised daily and we were on the 25th floor and had to go back down every night to get them recut until we realised and had them recut as we came in.
Julia, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

zheng, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Gary F, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Would stay again
Front desk and check in was easy and smooth. It’s not the newest but you get exactly what you pay for. Clean and tidy. They’re a little slow when requesting extra towels, etc but it all worked out. Most posts complaining about it not being the newest and nicest don’t want to pay for that luxury so just enjoy and appreciate what you paid for and being so close to time square
Sloane, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Philip, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great check in staff
Friendly staff, easy to get into room. Great ac, would stay here again. Ideal location to Javits events; or Hells Kitchen area.
Victoria, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Scott, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Leyna, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Broadway Hub
Great location for Broadway / Times Square. House keeping only once a week is a bit rough.
Simon, 10-night trip
Verified Hotels.com guest review

10/10 Exceptional

Francoise, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Generally very nice.
David, 5-night trip
Verified Hotels.com guest review

6/10 Good

Elizabeth, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Tim, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Greta, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 5-night trip
Verified Hotels.com guest review

8/10 Very good

This hotel is more like your renting a room in a excellent location. The pros is that the room had well equiped kichenet, the bed was confortable, AC and heater worked. The room had a nice city view of the Edge, and the Empire Bulding. The Cons pillows could be better, no house keeping if your staying for 4 days. The room keys wouldn't work properly. I had to to front desk 4 times, to have the re progamed, sometimes other guest would live trash and empty boxes in front of the elevator for a whole day, The next day the trash still be there. At least my wife was happy with the good cofee, they had prepared in the morning. They could do better with the key and maintainance problems.
Arturo J, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Angel, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Terrible internet and needing TLC
This used to be my go-to hotel for long stays in NYC but it has really gone down hill in the last year. The internet was truly terrible and continually cut out and I couldn't get any work done. The staff is great but the place needs some TLC.
6-night business trip
Verified Hotels.com guest review

4/10 Fair

Julius, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

leslie, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Patricia, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Do not recommend.
Front staff was pleasant and helpful. No ice machine in the entire hotel, so staff went out to get ice. The heating and cooling unit was nonfunctioning. Mattress on the pull out sofa was completely stained and gross. Both TVs were almost impossible to watch because of static, Room phone to call front desk didn’t even have buttons to press, so it was nonfunctioning. We walked to the closest CVS to buy Lysol wipes to clean the room and slept on top of the covers with our own blankets from home. If the hotel even had ice we couldn’t get it because our ice bucket completely cracked at the bottom.
2-night family trip
Verified Hotels.com guest review