No. 399 Qianwan 1st Road, Qianhai, Shenzhen-Hong Kong Corp Zone, Nanshan D., Shenzhen, Guangdong, 518054
What's nearby
Xin'an Nantou Ancient City - 3 min drive
Yifang Center - 4 min drive
Shenzhen University - 6 min drive
Shekou Ferry Terminal - 7 min drive
Window of the World - 9 min drive
Getting around
Shenzhen (SZX-Shenzhen Intl.) - 34 min drive
Hong Kong International Airport (HKG) - 50 min drive
Xili Railway Station - 9 min drive
Hong Kong Lok Ma Chau Station - 15 min drive
Hong Kong Tin Shui Wai Station - 15 min drive
Menghai Station - 6 min walk
Qianwan Station - 6 min walk
Yihai Station - 13 min walk
Restaurants
星巴克 - 17 min walk
新强记港式茶餐厅 - 2 min drive
兰州拉面 - 3 min drive
东北烧烤城 - 16 min walk
138西餐馆 - 17 min walk
About this property
JEN Shenzhen Qianhai By Shangri-La
When you stay at JEN Shenzhen Qianhai By Shangri-La, you'll be within a 15-minute drive of Window of the World and Shenzhen Safari Park. After hanging out at the outdoor pool or indoor pool, guests can grab a bite to eat at 开唐新派亚洲厨房, which serves Asian cuisine and is open for breakfast, lunch and dinner. Public transportation is only a short walk: Menghai Station is 6 minutes and Qianwan Station is 6 minutes.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
369 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: noon
Express check-out available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (HKD 90 per day)
Electric vehicle charging point on site
On-site garage
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
2 bars/lounges
Restaurant
Coffee shop
Water dispenser
Travelling with children
Children's menu
Lifeguard on-site
Working away
12 meeting rooms
Co-working spaces
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
An outdoor pool
An indoor pool
Sauna
Banquet hall
Accessibility
Lift
Handrails in stairwells
Room amenities
Be entertained
44-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Dressing gowns and slippers
Children's slippers
Iron/ironing board
Sleep well
Down duvet
Blackout curtains
Soundproofed rooms
Premium bedding
What to enjoy
Lanai
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi
Phone
Desk chair
More
Daily housekeeping
Connecting/adjoining rooms available
Access via exterior corridors
Special features
Dining
开唐新派亚洲厨房 – Overlooking the pool and garden, this restaurant specialises in Asian cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
前海精酿 – Overlooking the garden, this brewpub specialises in American cuisine and serves dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
KOAN – This cocktail bar specialises in Fusion cuisine and only serves dinner. Happy hour is offered. Open daily.
开唐咖啡吧 – Overlooking the garden, this coffee shop specialises in Fusion cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately HKD 150 for adults and HKD 75 for children
Children & extra beds
Rollaway beds are available for HKD 260 per night
Parking
Self-parking costs HKD 90 per day
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property accepts credit cards, debit cards, mobile payments and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Jen Shenzhen Qianhai By Shangri La
JEN Shenzhen Qianhai By Shangri-La Hotel
JEN Shenzhen Qianhai By Shangri-La Shenzhen
JEN Shenzhen Qianhai By Shangri-La Hotel Shenzhen
Frequently asked questions
Does JEN Shenzhen Qianhai By Shangri-La offer free cancellation for a full refund?
Yes, JEN Shenzhen Qianhai By Shangri-La does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at JEN Shenzhen Qianhai By Shangri-La?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at JEN Shenzhen Qianhai By Shangri-La?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at JEN Shenzhen Qianhai By Shangri-La?
Yes. Self-parking costs HKD 90 per day. Electric car charging is available.
What are the check-in and check-out times at JEN Shenzhen Qianhai By Shangri-La?
Check-in start time: 2:00 PM; check-in end time: noon. Check-out time is noon. Express check-out is available.
What is there to do at JEN Shenzhen Qianhai By Shangri-La and nearby?
JEN Shenzhen Qianhai By Shangri-La has 2 bars and an outdoor pool, as well as a sauna.
Are there restaurants at or near JEN Shenzhen Qianhai By Shangri-La?
Yes, 开唐新派亚洲厨房 offers al fresco dining, Asian cuisine and garden views.
Does JEN Shenzhen Qianhai By Shangri-La have any outdoor private spaces?
Yes, every room features a lanai.
What's the area around JEN Shenzhen Qianhai By Shangri-La like?
JEN Shenzhen Qianhai By Shangri-La is a short 6-minute walk from Menghai Station and 9 minutes' walk from Qianhai Vanke International Conference Center.
JEN Shenzhen Qianhai By Shangri-La Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Hardware is good. Check in by 5 p. Room is not ready. Cleanliness is lacking. Staff need to be trained on their soft skills especially when you cater to family demographic Thanks
Man Ting
Man Ting, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
5 July 2024
Great
Ping Lung Stanley
Ping Lung Stanley, 1-night trip
Verified Expedia guest review
10/10 Exceptional
24 June 2024
Mun Yee
Mun Yee, 1-night trip
Verified Expedia guest review
8/10 Very good
22 June 2024
New hotel, nice food at 5F, good spa and massage service, with huge gym room, but the so called luke warm water in the pool was cold.
Vivian
Vivian, 2-night trip
Verified Expedia guest review
10/10 Exceptional
12 June 2024
This hotel is very new, so all the amenities are new of course. The room is very clean, the view over the cargo port was nice. Staff are very friendly. They don’t provide toothbrushes, shavers etc anymore in the room due to the sustainability law in China, but you can ask them for it, they will still provide upon request.
The area at Qianhai is also new, very clean and very modern. Very different from other local area of China. It’s supposed to be a newly developed area for business hubs and higher end apartments. The hotel is very close to a nice waterfront, walkable distance, nice cool breeze.
There are also quite a few new malls within 10-20 mins walk.
Overall I enjoyed my stay here, reasonable price. I would come back again.