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Virgin Hotels New York City

5.0 star property
Luxury hotel with spa, near Empire State Building

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Virgin Hotels New York City

Minibar, in-room safe, desk, laptop workspace
Terrace/patio
55-inch Smart TV with digital channels, TV, Netflix
Minibar, in-room safe, desk, laptop workspace
Restaurant

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 3 bars/lounges
  • Full-service spa
  • Breakfast available
  • 24-hour fitness centre
  • Valet parking
  • Seasonal outdoor pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Business centre

Feel at home (6)

  • Children stay free
  • Separate sitting area
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains
The price is NZ$425
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Grand Suite (Sky Grand Chamber Suite Empire Views)

Minibar, in-room safe, desk, laptop workspace

Grand Suite (Sky Grand Chamber Suite Empire Views)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Designer toiletries
  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Chamber King)

City view

Room, 1 King Bed (Chamber King)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Designer toiletries
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Chamber King ADA)

City view

Room, 1 King Bed, Accessible (Chamber King ADA)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Designer toiletries
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, Multiple Beds (Penthouse King Suite)

Penthouse, Multiple Beds (Penthouse King Suite)

Penthouse, Multiple Beds (Penthouse King Suite)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Designer toiletries
  • 156 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Grand Suite, Accessible, Terrace (Sky Grand Chamber Suite + Terrace ADA)

Minibar, in-room safe, desk, laptop workspace

Grand Suite, Accessible, Terrace (Sky Grand Chamber Suite + Terrace ADA)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Designer toiletries
  • 54 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Chamber 2 Double Beds ADA)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Chamber 2 Double Beds ADA)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Designer toiletries
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds (Richard's Flat King Suite)

City view

Suite, Multiple Beds (Richard's Flat King Suite)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Designer toiletries
  • 260 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Room, City View (Sky Chamber City View)

City view

Room, City View (Sky Chamber City View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Designer toiletries
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, View (Sky Chamber King Empire View)

City view

Room, 1 King Bed, View (Sky Chamber King Empire View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Designer toiletries
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed (Grand Chamber King Suite)

Minibar, in-room safe, desk, laptop workspace

Grand Suite, 1 King Bed (Grand Chamber King Suite)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Designer toiletries
  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, Terrace (Sky Grand Chamber Suite + Terrace)

Minibar, in-room safe, desk, laptop workspace

Grand Suite, Terrace (Sky Grand Chamber Suite + Terrace)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Designer toiletries
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, City View (Sky Grand Chamber Suite - City View)

Minibar, in-room safe, desk, laptop workspace

Grand Suite, City View (Sky Grand Chamber Suite - City View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Designer toiletries
  • 52 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Sky Chamber 2 Double Beds w/ View ADA)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Sky Chamber 2 Double Beds w/ View ADA)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Designer toiletries
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Chamber 2 Double Beds)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Chamber 2 Double Beds)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Designer toiletries
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, City View (Sky Chamber King City View ADA)

City view

Room, 1 King Bed, Accessible, City View (Sky Chamber King City View ADA)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Designer toiletries
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, View (Sky Chamber 2 Double Beds w/ View)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds, View (Sky Chamber 2 Double Beds w/ View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Smart TV
Blackout curtains
Rainfall showerhead
Private bathroom
Designer toiletries
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

6 bars/lounges, rooftop bar, lobby lounge

PUBLIC, an Ian Schrager hotel

Pet-friendly
Parking available
Free WiFi
Restaurant
8.2 out of 10, Very good, (2692)
The price is NZ$504
includes taxes & fees
19 Jan - 20 January 2025
PUBLIC, an Ian Schrager hotel
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About the area

Map
1227 Broadway, New York, NY, 10001

What's nearby

  • Empire State Building - 6 min walk
  • Madison Square Garden - 7 min walk
  • Broadway - 12 min walk
  • Times Square - 13 min walk
  • Grand Central Terminal - 18 min walk

Getting around

  • Teterboro, NJ (TEB) - 18 min drive
  • Linden, NJ (LDJ) - 29 min drive
  • LaGuardia Airport (LGA) - 31 min drive
  • Newark Liberty Intl. Airport (EWR) - 37 min drive
  • John F. Kennedy International Airport (JFK) - 51 min drive
  • New York W 32nd St. Station - 3 min walk
  • New York 23rd St. Station - 9 min walk
  • Penn Station - 9 min walk
  • 28 St. Station (Broadway) - 2 min walk
  • 34 St. Station (Herald Square) - 5 min walk
  • 34 St. - Penn Station (Fashion Av.) - 7 min walk

Restaurants

  • ‪Skirt Steak - ‬2 min walk
  • ‪Milk Bar NYC Flagship - ‬1 min walk
  • ‪Gregorys Coffee - ‬2 min walk
  • ‪L'Amico - ‬2 min walk
  • ‪Lobby Bar at Ace Hotel New York - ‬2 min walk

About this property

Virgin Hotels New York City

Virgin Hotels New York City offers a great location, putting you within a short 10-minute walk of 5th Avenue and Empire State Building. You can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, facials or aromatherapy. Other highlights at this luxurious hotel include 3 bars/lounges, a poolside bar and a 24-hour fitness centre. Fellow travellers love the pool and comfortable beds. Public transportation is only a short walk: 28 St. Station (Broadway) is steps away and 34 St. Station (Herald Square) is 5 minutes.

Languages

Afrikaans, Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, Greek, Hindi, Italian, Korean, Slovenian, Spanish

At a glance

Hotel size

  • 463 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site valet parking (USD 75 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Bike rentals nearby

Working away

  • Business centre
  • 8 meeting rooms
  • Co-working spaces

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Bike hire

Facilities

  • Safe-deposit box at front desk
  • 24-hour fitness centre
  • Seasonal outdoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 127
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 92
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 92
  • Front entrance ramp
  • Closed-captioned TV
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium digital channels
  • Netflix
  • Hulu
  • Streaming services

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Mobile key entry

Special features

Spa

Exhale Spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Everdene – On-site fine-dining restaurant.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Destination fee: USD 38.11 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 40 to 125 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 109 per accommodation, per stay

Parking

  • Covered valet parking costs USD 75 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • The seasonal pool is open from May to September
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Virgin Hotels York City York
Virgin Hotels New York City Hotel
Virgin Hotels New York City New York
Virgin Hotels New York City Hotel New York

Frequently asked questions

Does Virgin Hotels New York City offer free cancellation for a full refund?
Yes, Virgin Hotels New York City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Virgin Hotels New York City?
Yes, there's a seasonal outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Virgin Hotels New York City?
Yes, cats and dogs are welcome. There's a charge of USD 109 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Virgin Hotels New York City?
Yes. Valet parking costs USD 75 per day.
What are the check-in and check-out times at Virgin Hotels New York City?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Virgin Hotels New York City?
No, this hotel doesn't have a casino, but Resorts World Casino (21-min drive) is nearby.
What is there to do at Virgin Hotels New York City and nearby?
Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy other amenities such as 3 bars and a seasonal outdoor pool. Virgin Hotels New York City also has a 24-hour fitness centre and spa services.
Are there restaurants at or near Virgin Hotels New York City?
Yes, there are 2 on-site restaurants.
What's the area around Virgin Hotels New York City like?
Virgin Hotels New York City is in Manhattan, a short 2-minute walk from 28 St. Station (Broadway) and 3 minutes' walk from 5th Avenue. Travellers say that the local area is very central perfect for sightseeing.

Virgin Hotels New York City Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Good

Miguel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joshua, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Ju, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 4-night trip
Verified Hotels.com guest review

8/10 Very good

The room was never brushed, so debris from the occupants still in the room before us
7-night trip
Verified Hotels.com guest review

8/10 Very good

Cozy & Modern
Modern hotel with beautiful Empire State Building views. Room service is delicious and well-priced. Super cozy beds.
Lea, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Shlomo, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Review
The hotel is in a great location, and everything else was good, but the lobby is a huge disappointment. I can’t believe how it’s set up. They keep the door open, and today, for example, it was only 28°F (below 0°C). People are constantly coming in and out, so the door stays open more than it’s closed. It’s freezing, almost to the point of cruelty. This isn’t just uncomfortable for guests but also for the workers—it’s inhumane. The front desk staff are forced to wear jackets because it’s so cold. I couldn’t even stand to be in the lobby for long because of how freezing it was. I’ve never seen anything like this at any other hotel. They must fix this issue. I will never stay here in the winter again unless this problem is addressed. It’s unacceptable.
nebojsa, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice but some drawbacks
I like the Flatiron location - walking distance to Penn Station, restaurants and shopping. Room was very nice but I didn’t like the pillows. I prefer down pillows that give when you put your head on them. These pillows were too fluffy so my neck couldn’t lie straight. Also the Wi-Fi connection was awful & spotty. I would think twice about staying there again because I couldn’t maintain a connection on my computer.
Anne, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night business trip
Verified Hotels.com guest review

6/10 Good

Saggy mattress
The mattress was super soft, saggy that it was uncomfortable. I don’t like the layout of the room but the location is unbeatable. Walking distance to Macy’s and Penn station.
Sheung Yin Yvette, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Disgusting hotel
It was disgusting. Mold, hair, crumbs everywhere in the room when we checked in. They made us wait over an hour extra to check in to clean the room ans it was absolutely disgusting. The manager was nice and acknowledged the issue and let us out the rest of our stay.
6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Charbel, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Check-in was super quick and the staff were welcoming.
Smith, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Multiple problems
I’ve stayed at virgin before and it has been very good in the past. However, this stay was poor. First, I booked a room with a king bed and was given room with a queen sized bed. Then, there was no hot water in the room the first day. I was unable to take a shower. Then, the breakfast I ordered the next morning was missing several items, but I was still charged the same. Last, when I checked out, I was told I had a $30 overage on incidentals, however, I did not charge anything to the room. I was given $100 credit for the breakfast that I ordered because of the first two issues above.
This is the $35 continental breakfast - 2 slices of salami, a small hunk of cheese and yogurt and granola. If you purchased these items at any store, it would total five dollars max.
Jeffrey, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Julia, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Terrible stay
The Elevators did not operate properly the entire weekend, resulting in extensive delays in the lobby area on the 13th. On the 14th, the elevators stopped working completely, resulting in guests having to climb stairs to access their rooms in a high rise property. No hot water on the morning of the 14th added to our frustration. The response from lobby/front desk staff was nonchalant.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Johnnie, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Doesn’t look like 5 stars is more 2 stars
ARIEL, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Perfection
Fabulous hotel for our 4 night stay. The views of NYC and Empire State Building is phenomenal. Staff were extremely professional and accommodating. When delayed checking in by 1 hour they gave us a $150 credit to hotel bar and restaurant. Sky king chamber room 3505 empire view is perfect. Highly recommend to anyone wanting a great view. Will continue to stay here each visit to NYC. Attached is the view from 3505 in the three directions that can be seen from the windows.
Empire State Building view from bed.
View of city from bed.
View of Times Square from bed.
Ashley, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brian, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Roof top Restaurants was close, breakfast terrible ! No servise at all!
Volodymyr, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Anand, 1-night trip
Verified Hotels.com guest review