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Hotel Kavia Premium

3.0 star property
Hotel with outdoor pool, near Mérida Cathedral

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Kavia Premium

Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers
Reception
View from room
50-inch Smart TV with satellite channels, TV
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Parking available
  • Non-smoking
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Main amenities (11)

  • Daily housekeeping
  • Restaurants
  • Outdoor pool
  • Breakfast available
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance
  • Porter/bellhop

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Lift
  • Minibar
The price is NZ$132
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room

Minibar, in-room safe, desk, free WiFi

Superior Room

Highlights

Air conditioning
Smart TV
Renovated in 2023
Private bathroom
Hairdryer
Rainfall showerhead
Coffee/tea maker
Minibar
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, free WiFi

Deluxe Double Room

Highlights

Air conditioning
Smart TV
Renovated in 2023
Private bathroom
Hairdryer
Rainfall showerhead
Coffee/tea maker
Minibar
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

Suite

Suite

Highlights

Air conditioning
Smart TV
Renovated in 2023
Separate bedroom
Private bathroom
Hairdryer
Rainfall showerhead
Coffee/tea maker
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, free WiFi

Deluxe Room

Highlights

Air conditioning
Smart TV
Renovated in 2023
Private bathroom
Hairdryer
Rainfall showerhead
Coffee/tea maker
Minibar
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Air conditioning
Smart TV
Renovated in 2023
Private bathroom
Hairdryer
Rainfall showerhead
Coffee/tea maker
Minibar
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Air conditioning
Smart TV
Renovated in 2023
Separate bedroom
Private bathroom
Hairdryer
Rainfall showerhead
Coffee/tea maker
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property

Hotel Plaza by Kavia

Pool
Free parking
Free WiFi
Air conditioning
8.8 out of 10, Excellent, (555)
The price is NZ$115
includes taxes & fees
18 Jan - 19 January 2025
Hotel Plaza by Kavia
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About the area

Map
Calle 56 A 497 entre calles 45 y 47, Zona Paseo de Montejo, Mérida, Yucatan, 97000

What's nearby

  • Parque Santa Lucía - 9 min walk
  • Mérida Cathedral - 13 min walk
  • Plaza Grande - 15 min walk
  • Yucatan International Convention Center - 18 min walk
  • U.S. Consulate Merida - 20 min walk

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 21 min drive
  • Teya-Merida Station - 26 min drive

Restaurants

  • ‪Piensarosa - ‬2 min walk
  • ‪Mercado de Santa Ana - ‬2 min walk
  • ‪Cafetería Impala - ‬1 min walk
  • ‪Manjar blanco - ‬2 min walk
  • ‪Choco Chocolatería Café - ‬1 min walk

About this property

Hotel Kavia Premium

Hotel Kavia Premium offers a great location, putting you within a 15-minute walk of Paseo de Montejo and Mérida Cathedral. Guests can splash around at the outdoor pool or grab a bite to eat at the restaurant. Also, U.S. Consulate Merida and Plaza Altabrisa are within a short drive. Fellow travellers love the location.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 51 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–noon
  • Restaurant

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • An outdoor pool

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Area rugs in public areas

Room amenities

Be entertained

  • 50-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 275 for adults and MXN 275 for children

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Kavia Premium Hotel
Hotel Kavia Premium Mérida
Hotel Kavia Premium Hotel Mérida

Frequently asked questions

Does Hotel Kavia Premium offer free cancellation for a full refund?
Yes, Hotel Kavia Premium does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Kavia Premium?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Hotel Kavia Premium?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Kavia Premium?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Kavia Premium?
Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Check-out time is noon.
Is there an on-site casino at Hotel Kavia Premium?
No, this hotel doesn't have a casino, but Casino La Cima (9-min walk) and Diamonds Casino (6-min drive) are both nearby.
What is there to do at Hotel Kavia Premium and nearby?
Hotel Kavia Premium has an outdoor pool.
Are there restaurants at or near Hotel Kavia Premium?
Yes, there's an on-site restaurant.
What's the area around Hotel Kavia Premium like?
Hotel Kavia Premium is in Mérida Centro, a short 1-minute walk from Paseo de Montejo and 13 minutes' walk from Mérida Cathedral. Travellers love the hotel's prime location.

Hotel Kavia Premium Reviews

Reviews

8.0

Very good

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Poor

Horrible stay
Bathroom smelled like poo Horrible front desk service Things falling apart in the room
2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay walk and drive around closer to downtown
Francisco, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Near downtown, friendly staff. I definitely suggest to stay at this facility.
Luis, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Jose, 1-night trip
Verified Hotels.com guest review

6/10 Good

Vine a un evento de Triatlón en la ciudad y el hotel queda muy cerca de lanza a de meta por eso lo elegí. Pero no me permitieron hacer late checkout ni siquiera les interesó hacer el esfuerzo de investigar si se podía. Solo pedía un par de horas para bañarme y arreglar las cosas para regresar.
JORGE, 1-night romance trip
Verified Orbitz guest review

2/10 Poor

The BEST thing about this hotel is LOCATION. The WORST thing is their front-desk personnel (not all of them) AND the hotel Manager that were unable to manage a rather difficult situation: We were on a nine night extended family trip occupying five double rooms and a triple. Our experience was TERRIBLE due to the fact that almost all days we struggled to get hot water (yes in a "premium hotel") to take a shower. Sometimes water pressure was minimal, most times water was at best mildly warm. Sometimes it was pretty cold. This happened ALL TEN DAYS regardless of the several different actions (at least that's what we were told) to fix the problem. It was a nightmare and we will never come back to this hotel or recommend anybody to go. Hope this helps.
Verified Expedia guest review

2/10 Poor

The BEST thing about this hotel is LOCATION. The WORST thing is their front-desk personnel (not all of them) AND the hotel Manager that were unable to manage a rather difficult situation: We were on a nine night extended family trip occupying five double rooms and a triple. Our experience was TERRIBLE due to the fact that almost all days we struggled to get hot water (yes in a "premium hotel") to take a shower. Sometimes water pressure was minimal, most times water was at best mildly warm. Sometimes it was pretty cold. This happened ALL TEN DAYS regardless of the several different actions (at least that's what we were told) to fix the problem. It was a nightmare and we will never come back to this hotel or recommend anybody to go. Hope this helps.
Verified Expedia guest review

2/10 Poor

The BEST thing about this hotel is LOCATION. The WORST thing is their front-desk personnel (not all of them) AND the hotel Manager that were unable to manage a rather difficult situation: We were on a nine night extended family trip occupying five double rooms and a triple. Our experience was TERRIBLE due to the fact that almost all days we struggled to get hot water (yes in a "premium hotel") to take a shower. Sometimes water pressure was minimal, most times water was at best mildly warm. Sometimes it was pretty cold. This happened ALL TEN DAYS regardless of the several different actions (at least that's what we were told) to fix the problem. It was a nightmare and we will never come back to this hotel or recommend anybody to go. Hope this helps.
Verified Expedia guest review

2/10 Poor

The BEST thing about this hotel is LOCATION. The WORST thing is their front-desk personnel (not all of them) AND the hotel Manager that were unable to manage a rather difficult situation: We were on a nine night extended family trip occupying five double rooms and a triple. Our experience was TERRIBLE due to the fact that almost all days we struggled to get hot water (yes in a "premium hotel") to take a shower. Sometimes water pressure was minimal, most times water was at best mildly warm. Sometimes it was pretty cold. This happened ALL TEN DAYS regardless of the several different actions (at least that's what we were told) to fix the problem. On our second night we were offered to be transferred to another room where we were assured the hot-water problem had been solved. Lie. On our fourth night we, incredibly, woke-up at 5am in the morning only to find out our room was fully flooded: at least two inches of water (thankfully CLEAN) covered our floor. It was a nightmare and we will never come back to this hotel or recommend anybody to go. Hope this helps.
Verified Expedia guest review

2/10 Poor

The BEST thing about this hotel is LOCATION. The WORST thing is their front-desk personnel (not all of them) AND the hotel Manager that were unable to manage a rather difficult situation: We were on a nine night extended family trip occupying five double rooms and a triple. Our experience was TERRIBLE due to the fact that almost all days we struggled to get hot water (yes in a "premium hotel") to take a shower. Sometimes water pressure was minimal, most times water was at best mildly warm. Sometimes it was pretty cold. This happened ALL TEN DAYS regardless of the several different actions (at least that's what we were told) to fix the problem. On our second night we were offered to be transferred to another room where we were assured the hot-water problem had been solved. Lie. On our fourth night we, incredibly, woke-up at 5am in the morning only to find out our room was fully flooded: at least two inches of water (thankfully CLEAN) covered our floor. It was a nightmare and we will never come back to this hotel or recommend anybody to go. Hope this helps.
Carlos de Jesus, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent
Martha, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The staff were excellent. The hotel is new and the rooms had a lot of space, plus modern bathrooms with good water pressure which was not available elsewhere.
James, 7-night romance trip
Verified Expedia guest review

8/10 Very good

Disfruté mucho mi estadía en el Hotel Kavia Premium.  Tiene una ubicación fenomenal, cerca de restaurantes, tiendas, atracciones, bancos, todo caminando; además es seguro y tiene un buen estacionamiento. Todos los empleados de recepción fueron amables y siempre estuvieron dispuestos a colaborar con nosotros.  Igualmente, las chicas de housekeeping que todos los días mantuvieron la habitación muy limpia y organizada. ¡Gracias!  Me gustó mucho el restaurante Luuch para los desayunos, allí degusté deliciosos platos de la gastronomía yucateca (los huevos motuleños mis favoritos), servidos por unos empleados súper atentos y simpáticos.   Como áreas de oportunidad está el baño. No hay agua caliente y deben mejorar la iluminación – son pocas luminarias y de la manera que están instaladas crean sombras.  Igualmente, el desagüe de la ducha no funciona adecuadamente por lo que se crea un desagradable empozamiento de agua que solo se va cuando las chicas de housekeeping lo trapean. Otra área por mejorar es el aislamiento de sonido entre las habitaciones. De camino a mi habitación escuchaba los televisores de las otras habitaciones e incluso a medianoche escuché perfectamente el ataque de tos que le dio al huésped de la habitación contigua.
Carlos, 6-night trip
Verified Expedia guest review

2/10 Poor

The BEST thing about this hotel is LOCATION. The WORST thing is their front-desk personnel (not all of them) AND the hotel Manager that were unable to manage a rather difficult situation: We were on a nine night extended family trip occupying five double rooms and a triple. Our experience was TERRIBLE due to the fact that almost all days we struggled to get hot water (yes in a "premium hotel") to take a shower. Sometimes water pressure was minimal, most times water was at best mildly warm. Sometimes it was pretty cold. This happened ALL TEN DAYS regardless of the several different actions (at least that's what we were told) to fix the problem. It was a nightmare and we will never come back to this hotel or recommend anybody to go. Hope this helps.
Carlos de Jesus, 2-night family trip
Verified Expedia guest review

8/10 Very good

Ashley, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Business trip
Excellent location, services and personnel
tomas, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Great location but the pool was extremely dirty and the facilities were not finished. No towels available at the pool area. The restaurant was closed.
Jackeline, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Rodrigo, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Pedro Rafael Constantino, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The customer service at this hotel was excellent. The room was spotless and the pool area was beautiful and clean.
Sonia, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Silvia, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Louis F, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very near to downtown Merida, next to a restaurant and a walking distance from the food market. Great Staff, service and cordial attitude all the time! Thanks for letting me keep my vehicles in the parking area.
Alejandro, 7-night family trip
Verified Expedia guest review

8/10 Very good

Alejandro, 2-night trip
Verified Expedia guest review

8/10 Very good

FIDEL, 4-night trip
Verified Hotels.com guest review