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citizenM Austin Downtown

4.0 star property
Hotel with 2 bars/lounges, near Sixth Street

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for citizenM Austin Downtown

Exterior
2 bars/lounges, rooftop bar
Outdoor pool
Interior
Point of interest

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
Main amenities
  • Housekeeping (on request)
  • Restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • 24-hour business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Communal living room
  • Water dispenser
  • Multilingual staff
  • Luggage storage
Feel at home
  • Children stay free
  • Fridge
  • Television
  • Blackout curtains
  • Lift
  • In-room climate control (air conditioning)
The price is NZ$213
includes taxes & fees
2 Jan - 3 January 2025

Room options

View all photos for Room

Room

Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow-top bed
Premium bedding
Blackout curtains
Hydromassage showerhead
Private bathroom
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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9.2 out of 10, Wonderful, (457)
The price is NZ$338
includes taxes & fees
9 Jan - 10 January 2025
Hyatt Centric Congress Ave Austin
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About the area

Map
617 COLORADO ST, Austin, TX, 78701

What's nearby

  • Sixth Street - 2 min walk
  • Moody Theater - 8 min walk
  • Texas State Capitol - 10 min walk
  • Austin Convention Center - 15 min walk
  • University of Texas at Austin - 3 min drive

Getting around

  • Austin-Bergstrom International Airport (AUS) - 19 min drive
  • Austin Station - 21 min walk
  • Downtown Station - 11 min walk
  • Plaza Saltillo Station - 23 min walk

Restaurants

  • ‪Velvet Taco - ‬2 min walk
  • ‪Perry's Steakhouse & Grille - Downtown Austin - ‬1 min walk
  • ‪The Iron Bear - ‬2 min walk
  • ‪1886 Cafe & Bakery - ‬4 min walk
  • ‪Comedor - ‬2 min walk

About this property

citizenM Austin Downtown

CitizenM Austin Downtown puts you in a great location, within a short 10-minute walk of Sixth Street and Moody Theater. Guests can take a dip in the outdoor pool or grab a bite to eat at canteenM, which serves breakfast, lunch and dinner. Also, Lady Bird Lake and Texas State Capitol are within a 15-minute walk. Fellow travellers love the helpful staff and central location. The property is only a short walk to public transportation: Downtown Station is 11 minutes away.

Languages

English

At a glance

DONE

Hotel size

    • 344 rooms
    • Arranged over 17 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
    • Guests are recommended to download the property's CitizenM mobile app before check-in
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee/tea in a common area
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre
  • Co-working spaces

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • Television in common areas
  • Communal living room
  • Fitness centre
  • An outdoor pool
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only

Accessibility

  • Lift
  • Lift door width (centimetres): 80
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • IPad
  • IPod docking station
  • 43-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Fridge

More

  • Housekeeping (on request)
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

Dining

CanteenM – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
CanteenM – On-site bar. Open daily.
CloudM – On-site rooftop bar. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 21.00 per person
  • Late checkout can be arranged for an extra charge of USD 69 (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 8:30 PM

Policies

Noise-free guestrooms cannot be guaranteed.
On-site parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses eco-friendly cleaning products.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

citizenM Austin Downtown Hotel
citizenM Austin Downtown Austin
citizenM Austin Downtown Hotel Austin

Frequently asked questions

Does citizenM Austin Downtown offer free cancellation for a full refund?
Yes, citizenM Austin Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at citizenM Austin Downtown?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 8:30 PM.
Are pets allowed at citizenM Austin Downtown?
Sorry, pets aren't allowed.
Is parking offered on site at citizenM Austin Downtown?
Sorry, there's no on-site parking at citizenM Austin Downtown.
What are the check-in and check-out times at citizenM Austin Downtown?
You can check in starting at 2:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge of USD 69 (subject to availability). Express check-in and check-out are available.
What is there to do at citizenM Austin Downtown and nearby?
CitizenM Austin Downtown has 2 bars and an outdoor pool, as well as a fitness centre.
Are there restaurants at or near citizenM Austin Downtown?
Yes, there's an on-site restaurant, canteenM.
What's the area around citizenM Austin Downtown like?
CitizenM Austin Downtown is in Downtown Austin, a short 2-minute walk from Sixth Street and 8 minutes' walk from Moody Theater. Our travellers say that the local area is very central.

citizenM Austin Downtown Reviews

Reviews

9.0

Wonderful

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Good

Very loud
Very clean and up to date. It was very loud. The walls are thin and you can hear everything. We were on the 15th floor and you could hear everything outside. Sleep was hard to get because of the noise.
Jackie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fun and funky location
First stay at this hotel chain. Cute, funky decor and cute hotel rooms. Check in and out was easy. Rates were great for a prime weekend.
Christi, 1-night trip
Verified Hotels.com guest review

6/10 Good

Smallest room ever
It was fine. For a 4 star hotel, it was absolutely ridiculous. There was barely enough room to walk anywhere. The bed was against 3 walls. I’m not sure what I paid for but it was basically the size of a bed + bathroom. Was not worth the money. Self service check in required a person to help. Sure it was clean and a nice location, but one room isn’t even big enough for two people. Save your money or stay somewhere else for this price point. Felt like I got robbed.
Daniel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Travis, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Eastin, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Gregory, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Dana, 3-night trip
Verified Hotels.com guest review

6/10 Good

One night only
Not what I expected. Definitely a one night only hotel, more hostel than hotel. The room was 8’x24’ at best. The king bed spanned the entire width of the room. As I am 6’6” my feet were on the far wall or my head was resting against the headboard. Other issue is that the person sleeping next to the window would have to crawl over the other person to get out of bed.it was very clean and a great location but just not for the two of us.
Robert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Business Travel
Great concept for the business traveler that isn't spending a lot of time in the room.
Benjamin, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Donald Wayne, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Nicole, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Ann Marie, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Euro style hotel in downtown Austin
Small, euro style rooms, but extensive design. All in all a nice experience.
Patrick, 3-night business trip
Verified Hotels.com guest review

6/10 Good

Comfortable but not friendly
Really cool venue very techy. Staff not very friendly or accommodating just kind of expect you to know what your doing. Not very personal service. First time to the city and didn’t know where to go or what to do no help from staff especially not with shuttle to the airport which wasn’t available. And only suggestion was to download Uber. Very high tech which we found the tv screen gave more of a ‘welcome’ in big letters than the miserable woman that greeted us upstairs. Again with ordering food was told at the bar but when the rest of the staff are gathered at the kiosk was pretty hard to order and even when ordering the woman serving us did so without so much of a smile and walked off after giving us a menu. Woman that helped us hold our luggage was much more helpful the next day but again no personal touch on check out was very much scan the card and off you go.
Zoe-Jayne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 7-night family trip
Verified Hotels.com guest review

2/10 Poor

DO NOT STAY HERE
These rooms are legitimately terrible. This is a hostile. All sides of bed except one touching the wall, tiny sink outside the bathroom, zero floor space, non functional closet, no iron in room, weird lighting. I wouldn’t stay here again if it was free. $400 for a night in the worst hotel ever. Stay anywhere else. Also the check in experience is awful. You do a self check in, but then an employee has to go through basically every step with you. Takes twice as long as a normal front desk. The bar is good, and so is the breakfast. There is no parking. Takes 10 minutes to walk from the closest garage.
Matthew, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

FS
It was comfortable and served it’s purpose for our stay
frank, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Bryan, 3-night trip
Verified Hotels.com guest review

8/10 Very good

James, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Melissa, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Ronald, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lilia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable, cute and chic all in one
This is one of my favorite hotels… Conceptually it’s wonderful because nobody really needs a huge hotel room, especially for little business trips… If you like to have space in your hotel, this is definitely not it however, if you like neat and clean and efficient and comfortable… This hotel is so wonderful! Honestly, the only thing I don’t love is there is no option at all for any complementary coffee… No machine in the room is one thing but then you should at least have complementary drip coffee. That would be my only slight negative feedback.
Mary, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Dan, 1-night trip
Verified Hotels.com guest review