Windermere Jetty Museum of Boats, Steam and Stories - 15 min walk
Brockhole - the Lake District Visitor Centre - 7 min drive
Getting around
Manchester Airport (MAN) - 102 min drive
Windermere Station - 4 min drive
Burneside Station - 12 min drive
Staveley Station - 14 min drive
Airport shuttle (surcharge)
Restaurants
The Pier Coffee Shop - 5 min walk
The Boathouse Bar & Restaurant - 9 min walk
The Lake View - Bowness - 5 min walk
Trattoria - 9 min walk
Costa Coffee - 7 min walk
About this property
Lakes Hotel and Spa
Lakes Hotel and Spa offers a fantastic location, putting you a short five-minute walk from Lake Windermere. Guests can visit the spa to indulge in deep-tissue massages, body wraps or facials, and British cuisine is served at The Bar, which is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and a poolside bar. Fellow travellers say great things about the helpful staff and overall property condition.
Languages
English
At a glance
Hotel size
57 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (GBP 12.00 per night)
Transfers
Airport shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 8:00 AM–10:00 AM
2 bars/lounges
Restaurant
Poolside bar
24-hour room service
Working away
Business centre
Meeting rooms
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fitness centre
An indoor pool
Full-service spa
15 hot tubs
Sauna
Steam room
Accessibility
Lift
Wheelchair-accessible path of travel
Room amenities
Be entertained
40-inch flat-screen TV
Digital TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Lakes Spa. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Dining
The Bar – This bistro specialises in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
The Waterbird – This restaurant specialises in British cuisine and only serves dinner. Reservations are required. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 15 per person
Airport shuttle service is offered for an extra charge
Parking
Self-parking costs GBP 12.00 per night
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:30 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children are permitted in the indoor pool from 8 AM to 2 PM, with last entrance at 1 PM. Last entrance for adults is 9:45 PM.
Also known as
Best Western Burnside Hotel Windermere
Best Western Burnside Hotel
Best Western Burnside Windermere
Best Western Burnside
Burnside Hotel Bowness On Windermere
Burnside Hotel BW Premier Collection Windermere
Burnside Hotel BW Premier Collection
Burnside BW Premier Collection Windermere
Burnside BW Premier Collection
The Burnside Hotel Hotel
The Burnside Hotel Windermere
The Burnside Hotel Windermere
Best Western The Burnside Hotel
The Burnside Hotel Hotel Windermere
The Burnside Hotel BW Premier Collection
The Burnside Hotel
Lakes Hotel and Spa Hotel
Lakes Hotel and Spa Windermere
Lakes Hotel and Spa Hotel Windermere
Frequently asked questions
Does Lakes Hotel and Spa offer free cancellation for a full refund?
Yes, Lakes Hotel and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Lakes Hotel and Spa?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 10:30 PM.
Are pets allowed at Lakes Hotel and Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Lakes Hotel and Spa?
Yes. Self-parking costs GBP 12.00 per night.
Is an airport shuttle service offered by Lakes Hotel and Spa?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Lakes Hotel and Spa?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Lakes Hotel and Spa and nearby?
Lakes Hotel and Spa has 2 bars, a spa and an indoor pool, as well as a steam room, a picnic area and a garden.
Are there restaurants at or near Lakes Hotel and Spa?
Yes, The Bar offers British cuisine.
What's the area around Lakes Hotel and Spa like?
Lakes Hotel and Spa is in the heart of Windermere, a short 4-minute walk from Lake Windermere and 4 minutes' walk from Bowness Pier. Our travellers say that the local area is very walkable.
Lakes Hotel and Spa Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
15 January 2025
Amy Lee
Amy Lee, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 January 2025
Lily
Lily, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 January 2025
Amazing stay
Gorgeous night away at this hotel couldn’t fault one thing, will 100 return
Laura
Laura, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 January 2025
Excepted
Kevin
Kevin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 January 2025
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
13 January 2025
Had a lovely time & really enjoyed the hotel. Great for relaxing with the spa on site & 3 great places to eat on site, we would return.
However, we stayed in the Penthouse & thought this could benefit from the following;
1. Ensuring the water in the shower is a power shower (not the greatest) & the water temperature is a little erratic with scolding hot most of the time, water sometimes stopping altogether.
2. Hooks on the wall as you go in to hang coats.
3. Hooks on the back of the bathroom door
As very little storage
4. A coffee machine & fridge needed
5. Larger safe. The safe was not big enough to put iPads in.
All the above we would expect from a 5 star Penthouse
Verified traveller
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 January 2025
Fabulous hotel
When we arrived we were upgraded to a rooftop suite with hot tub, the room was absolutely fabulous, we were shown around all the facilities and then left to enjoy our stay, all the staff were very attentive nothing was to much, very friendly and approachable. I would highly recommend this hotel! Breakfast was amazing, we did venture into the spa not that we needed to as we had a hot tub but the clientele was not the best bit rowdy for our liking! The
Pub was welcoming, food was fantastic all in all a great stay in a beautiful part of the country, will definitely be returning.
Karen
Karen, 1-night trip
Verified Hotels.com guest review
6/10 Good
9 January 2025
It didnt meet our expectations , essential items not supplied in the room , very small bathroom , useless shower , little storage capability , window catch broken .
Poor front of house communication .
Chris
Chris, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 January 2025
Nice stay and free upgrade with hot tub. Thanks. Spa very nice and relaxing
Nicholas
Nicholas, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 January 2025
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 January 2025
Paul
Paul, 1-night trip
Verified Hotels.com guest review
8/10 Very good
6 January 2025
Relaxing stay after Christmas, stunning views from our hot tub on the balcony. Lovely hotel with a gorgeous spa, staff were very helpful and really friendly. Definitely be back.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 January 2025
Lovely service with lovely rooms and a great spa
Francesca
Francesca, 1-night trip
Verified Hotels.com guest review
6/10 Good
3 January 2025
Missed the mark - unless the mark is Instagram
I’ve been wanting to stay here for a long time so when another booking fell through and there was one room available at The Lakes it felt like it was meant to be. Our room was very comfortable despite being what was nicely described by concierge as “bijou” and was beautifully decorated. The staff we encountered at reception, concierge and the pub were all fabulous. Really friendly and helpful so I can’t rate them enough. So why only 3 stars? Despite The Lakes being VERY instagrammable - Bentley with a personalised number plate ready to ferry guests around, a spa lit all in low blue lighting, stunning Christmas decorations and views over the lake, the hotel misses those simple things that you’d expect of somewhere boasting the above bragging rights. Empty shampoo and shower gel at the spa meaning you couldn’t have a post spa shower, the spa was accessible through the pub which meant going through the pub in robes, the spa being freezing - hot tub was more like a bubbly plunge pool, everything was self service at breakfast - even coffee which for a hotel with its own Bentley seems completely juxtaposed. It feels like a case of style over substance which was really disappointing for us.
Ruby
Ruby, 1-night trip
Verified Hotels.com guest review
8/10 Very good
3 January 2025
Jamie
Jamie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 December 2024
Fabulous friendly staff
We had a great time, loved the hot tub,room was lovely, staff were really nice and friendly.
Julie
Julie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 December 2024
Catherine
Catherine, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 December 2024
Mid christ.as break.
Great relaxing stay after the Christmas rush. Everything was just as we wanted. Great facilities and staff where all amazing.
Christopher
Christopher, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 December 2024
Lyndsay
Lyndsay, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
24 December 2024
Beautiful hotel, fabulous staff
Amazing stay! The staff were so friendly and definitely made the stay extra special! Looking forward to our next trip!
emily
emily, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 December 2024
Another great stay…
Just returned from an amazing trip to the Lakes Hotel and Spa for the second time this year to celebrate my birthday. Looked forward to seeing Benn and Katalina again who treated us so well, as per previously, and remembered us too 😊.
Enjoyed the spa facilities and overall great visit although the bedroom could have been warmer and the burgers in the pub weren’t great but soon rectified with an alternative.