Shenzhen Convention and Exhibition Center - 7 min drive - 5.9 km
Happy Coast - 7 min drive - 5.0 km
Splendid China Folk Village - 8 min drive - 6.3 km
Window of the World - 8 min drive - 7.7 km
Getting around
Shenzhen (SZX-Shenzhen Intl.) - 35 min drive
Hong Kong International Airport (HKG) - 55 min drive
Hong Kong Lok Ma Chau Station - 7 min drive
Shenzhen Station - 10 min drive
Sungang Railway Station - 12 min drive
Xiangmihu Station - 9 min walk
Chegongmiao Station - 19 min walk
Restaurants
The Lounge - 10 min walk
Café Chinois - 1 min walk
皇潮食府 - 16 min walk
钓屋 - 15 min walk
星巴克 - 10 min walk
About this property
JW Marriott Hotel Shenzhen
JW Marriott Hotel Shenzhen puts you within a 10-minute drive of Huaqiangbei and Shenzhen Convention and Exhibition Center. You can visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy, and Cafe Chinois 万豪西餐厅, one of 2 restaurants, serves Asian cuisine and is open for breakfast, lunch and dinner. Other features of this luxurious hotel include an outdoor pool, a poolside bar and a health club. Fellow travellers say great things about the helpful staff and overall property condition. Public transportation is close by: Xiangmihu Station is only 9 minutes on foot.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
402 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
On-site parking is limited
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
2 restaurants
Bar/lounge
Poolside bar
Coffee shop
Room service (limited hours)
Snack bar/deli
What to do
Bike rentals nearby
Golf lessons nearby
Working away
Business centre
9 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car hire
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
Safe-deposit box at front desk
Garden
Terrace
24-hour fitness centre
Adjacent to a golf course
An outdoor pool
Full-service spa
Sauna
Massage/treatment rooms
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Grab bar near toilet
Roll-in shower
Transfer shower
Lever door handles
Area rugs in room
Room amenities
Be entertained
42-inch Smart TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Dressing gowns and slippers
Children's dressing gowns
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
Free cot/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
Heated floor (bathroom)
Freshen up
Private bathroom
Soap and shampoo
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Mobile key entry
Special features
Spa
Spa by JW has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a hot tub.
The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.
Dining
Cafe Chinois 万豪西餐厅 – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner. Reservations are required.
Man Ho 万豪中餐厅 – This restaurant specialises in dim sum and serves lunch and dinner. Reservations are required. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 198 for adults and CNY 118 for children
Late checkout can be arranged for an extra charge
Children & extra beds
Rollaway beds are available for CNY 350.0 per night
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10 PM
The seasonal pool is open from April 01 to November 30
Guests under 13 years old are not allowed in the fitness facility, and guests under 13 years old are only allowed in the swimming pool with adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a deadlock on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
Also known as
JW Marriott Hotel Shenzhen
JW Marriott Shenzhen
JW Shenzhen
Marriott Hotel Shenzhen
Jw Marriott Shenzhen Shenzhen
JW Marriott Hotel Shenzhen Hotel
JW Marriott Hotel Shenzhen Shenzhen
JW Marriott Hotel Shenzhen Hotel Shenzhen
Frequently asked questions
Does JW Marriott Hotel Shenzhen offer free cancellation for a full refund?
Yes, JW Marriott Hotel Shenzhen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at JW Marriott Hotel Shenzhen?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10 PM.
Are pets allowed at JW Marriott Hotel Shenzhen?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at JW Marriott Hotel Shenzhen?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at JW Marriott Hotel Shenzhen?
Check-in start time: 3:00 PM; check-in end time: 6:00 AM. Check-out time is noon. Late check-out is available for a charge. Express check-in and check-out are available.
What is there to do at JW Marriott Hotel Shenzhen and nearby?
Have fun with nearby activities such as cycling and practise your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. JW Marriott Hotel Shenzhen also has a seasonal outdoor pool and a 24-hour fitness centre, as well as a sauna and a garden.
Are there restaurants at or near JW Marriott Hotel Shenzhen?
Yes, there are 2 on-site restaurants, featuring Asian cuisine.
What's the area around JW Marriott Hotel Shenzhen like?
JW Marriott Hotel Shenzhen is located on the Strip in Futian, a short 9-minute walk from Xiangmihu Station and 5 minutes' walk from Shenzhen Golf Club.
JW Marriott Hotel Shenzhen Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
13 August 2024
Everything is great at this hotel
Wyndham Ming Hym
Wyndham Ming Hym, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
26 July 2024
Pui Chun
Pui Chun, 1-night trip
Verified Expedia guest review
8/10 Very good
23 July 2024
Mike
Mike, 4-night trip
Verified Expedia guest review
10/10 Exceptional
11 July 2024
Zhouzhou
Zhouzhou, 3-night trip
Verified Expedia guest review
10/10 Exceptional
5 July 2024
Yang
Yang, 1-night trip
Verified Expedia guest review
10/10 Exceptional
1 July 2024
Eileen
Eileen, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 June 2024
Wen See Adele
Wen See Adele, 1-night trip
Verified Hotels.com guest review
6/10 Good
11 June 2024
Checking in is really slow.
Ning
Ning, 1-night trip
Verified Expedia guest review
4/10 Fair
1 June 2024
Kwok Tsz
Kwok Tsz, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 May 2024
Eric
Eric, 1-night trip
Verified Expedia guest review
8/10 Very good
24 April 2024
The lobby design is so old
Alan
Alan, 1-night trip
Verified Expedia guest review
8/10 Very good
22 April 2024
Jennifer
Jennifer, 3-night business trip
Verified Hotels.com guest review
6/10 Good
7 January 2024
Ms Yau
The services is not good enough , I used a lot of time to wait check in. Actually my check in time should be 2pm, I arrived on 3:30pm but I was waiting the room checking 1 hour, then I arrived in my room is 4:30pm
What wrong with your hotel problem? Horrible experience.
sin kwan
sin kwan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 January 2024
wonderful short stay!
wonderful hotel staff at JW Marriott and we absolutely enjoyed our stay. i left a note at time of booking saying that it is our honeymoon. although we only stayed for a night, hotel staff made it special for us by decorating the room and sending a cake to us.
room was good size and clean, a little dim though. i believe it is conveniently located, getting deliveries was very easy as well.
special thanks to Sue Su who was extremely kind and gave me a heatpack when we checked in.
MAYBELINE
MAYBELINE, 1-night trip
Verified Hotels.com guest review
8/10 Very good
21 December 2023
CHRISTINE
Verified Expedia guest review
10/10 Exceptional
12 December 2023
Camila
Camila, 4-night trip
Verified Expedia guest review
10/10 Exceptional
9 October 2023
Checked in was super efficient! Very friendly front desk staff!
Chak Lam
Chak Lam, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
12 July 2023
Beautiful hotel, well maintained, very friendly staff, everything perfect
Zhigang
Zhigang, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
17 April 2023
Min
Min, 2-night trip
Verified Hotels.com guest review
8/10 Very good
19 March 2023
The room was good but majority of the staff was not good at English.
YUSUKE
YUSUKE, 1-night business trip
Verified Expedia guest review
6/10 Good
23 July 2022
Okay hotel but not up to par
Not up to par with the 5 star and price. Overall it’s an okay hotel to stay at, but on the older side, coffee machine was not provided in room. Service was mediocre. 2 people stayed in the room, but only 1 pair of slippers were provided,etc. Room is dated and some furniture have obvious scratch and chip on it. Location is good. Breakfast is on the simple side, nothing special. Would expect more with the price paid and as a JW standard, need some upgrade for sure.
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
12 November 2021
Excellent business hotel
Excellent business hotel. The rooms are lovely the restaurants and bar area could be better but overall it’s an excellent business hotel
Verified traveller
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 September 2021
Love the service of the hotel staff, very efficient and friendly, as well as the facilities and location
Leo
Leo, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
11 July 2021
Simon
Simon, 1-night trip
Verified Hotels.com guest review
8/10 Very good
18 February 2021
Lovely Decor, Comfortable Bed
The lobby is very beautiful, as you can see from the pictures. The hotel room was quite nice, too, including a comfortable bed and stylish decor. The lighting in the hotel room could be improved a little bit. The hotel is a close cab ride (or approx. 40 minute walk) to Coco Park, but the area around the hotel is perhaps less exciting. The staff at the hotel were very kind.