Escape to an oasis of relaxation and rejuvenation amidst vibrant city life. Enjoy your daily dose of caffeine while getting ready for a day filled with shopping or sightseeing.
At Candeo Hotels Osaka The Tower, you'll be a short five-minute drive from Dotonbori and Grand Front Osaka Mall. Guests indulge in spa services, then grab a bite to eat at the restaurant. This luxurious hotel is also a short five-minute drive from Nipponbashi and Kuromon Ichiba Market. Public transportation is only a short walk: Higobashi Station is 9 minutes and Higashi-Umeda Station is 9 minutes.
Languages
English, Japanese
At a glance
Hotel size
548 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Transfers
Airport shuttle from 8:00 AM to 3:00 PM*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Facilities
24-hour fitness centre
Spa services
Accessibility
Lift
Lift door width (centimetres): 100
Wheelchair-accessible path to lift
Room amenities
Be entertained
49-inch TV
Cable TV channels
Home comfort
Air conditioning and heating
Slippers
Sleep well
Down duvet
Bed sheets provided
Freshen up
Private bathroom
Towels
Stay connected
Desk
Free WiFi
More
Housekeeping (on request)
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Public bath/onsen services include an indoor public bath.
Dining
The C's ~Sky Dining~ – On-site restaurant.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 4180 per person
Airport shuttle service is offered for an extra charge of JPY 1800 per person (one-way)
Children & extra beds
Airport shuttle for children between the ages of 6 and 12 costs JPY 900 (one-way)
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards, debit cards and cash.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Clothing, including swimwear, is not permitted for guests using public baths or hot springs.
Also known as
Candeo Hotels Osaka Dojimahama
Candeo Hotels Osaka The Tower Hotel
Candeo Hotels Osaka The Tower Osaka
Candeo Hotels Osaka The Tower Hotel Osaka
Frequently asked questions
Does Candeo Hotels Osaka The Tower offer free cancellation for a full refund?
Yes, Candeo Hotels Osaka The Tower does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Candeo Hotels Osaka The Tower?
Sorry, pets aren't allowed.
Is parking offered on site at Candeo Hotels Osaka The Tower?
Sorry, there's no on-site parking at Candeo Hotels Osaka The Tower.
Is an airport shuttle service offered by Candeo Hotels Osaka The Tower?
Yes, an airport shuttle is available from 8:00 AM to 3:00 PM on request. The charge is JPY 1800 per person one-way.
What are the check-in and check-out times at Candeo Hotels Osaka The Tower?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.
What is there to do at Candeo Hotels Osaka The Tower and nearby?
Candeo Hotels Osaka The Tower has a 24-hour fitness centre and spa services.
Are there restaurants at or near Candeo Hotels Osaka The Tower?
Yes, there's an on-site restaurant, The C's ~Sky Dining~.
What's the area around Candeo Hotels Osaka The Tower like?
Candeo Hotels Osaka The Tower is a short 9-minute walk from Higobashi Station and 17 minutes' walk from Grand Front Osaka Mall.
Candeo Hotels Osaka The Tower Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.0/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
6/10 Good
9 January 2025
Not worth it
Booked a lounge access breakfast included high floor level king size bed room, the lounge is only open 4 hours a day and other than looking pretty it has very little to offer. Hotel staff was very lukewarm unlike other nice Japanese hotels. Breakfast buffet has a serious crowding problem with little walk ways.
Yongxue
Yongxue, 3-night trip
Verified Hotels.com guest review
8/10 Very good
8 January 2025
The hotel's best feature is the top floor spa and infinity outdoor pool, however it can get over-crowded in the evening so not so relaxing as you might imagine.
Breakfast was great but again around 9 am it is really crowded and you are queuing for a long time for the buffet.
It looks like a new hotel so perhaps they are still learning and trying to figure out how to handle such large number of guests. Hopefully it will improve as it is a great location and beautiful hotel.
Katarzyna
Katarzyna, 4-night trip
Verified Hotels.com guest review
4/10 Fair
6 January 2025
Nice building but limited options and services. No room service. Restaurant often booked and won't accommodate changes. Very busy hotel. Service desk often unattended. Staff not flexible. Long lines to use elevators.
Ty
Ty, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
31 December 2024
A well needed rest after a long flight from LA
This hotel is well located with an amazing check-in experience. The breakfast views are wonderful and the hotel room well designed. While not large by American standards, it was still cozy and thoughtfully detailed.
david
david, 1-night trip
Verified Hotels.com guest review
6/10 Good
31 December 2024
Short staffed
Check in was very slow with long lines. Private lounge needed restocking, wine bottles were empty and no juice nor water was offered. Dirty plates and glasses were left in the cart for hours. Not worth the extra price paid. Hotel is at a great location and clean however it is very short staffed.
FERNANDO
FERNANDO, 2-night trip
Verified Hotels.com guest review
6/10 Good
31 December 2024
Good it’s the word
It’s good but I think needs more personal to attend restaurant and lounge area
MARIA
MARIA, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 December 2024
Angkana
Angkana, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 December 2024
Rachael
Rachael, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 December 2024
Sunday
Sunday, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 December 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 December 2024
Great Service and Nice Room with. Great view
Everything about the stay and room was top notch. The room didn’t have much storage space compared to other similar rooms at other hotels but was good enough.
Scott
Scott, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 December 2024
What a terrific view of the city. A beautiful hotel.
John
John, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 December 2024
Peter
Peter, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 December 2024
Ankita
Ankita, 3-night trip
Verified Hotels.com guest review
2/10 Poor
3 December 2024
Marisol
Marisol, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 December 2024
Matthew
Matthew, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 November 2024
This was a great hotel in a great location! The room was really nice and clean. Loved the city view. Breakfast was also great. I would definitely recommend!
Kandace
Kandace, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 November 2024
Nguyen
Nguyen, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 November 2024
Peter
Peter, 1-night trip
Verified Hotels.com guest review
6/10 Good
21 November 2024
Service could be better
Rooms very small but great view. Clean but strange design with basin in entrance. Facilities and staff levels didnt seem appropriate for number of rooms. Check in and out very lengthy, and breakfast was poor due to dishes running out and not being replenished.
Andrew
Andrew, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 November 2024
Certainly would stay there again!!
Excellent facility and services! Friendly and efficient team! Location is also very good
Pedro
Pedro, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 November 2024
Evan
Evan, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 November 2024
Lovely onsens
Indoor and outdoor spa stole the show for me.
It's on the 31st floor, along with a pretty sizeable gym with good enough equipment and a coin laundry. Public bath was very spacious and I love that the onsens are open for almost the entire day, late into the night.
Dar
Dar, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 November 2024
Well connected luxury
Amazing views, great location and a fabulous onsen on the 31st floor