Grand Park Otaru features a ski shuttle and puts you a short five-minute drive from Otaru Canal. For a bite to eat, guests can visit Cocoro, one of 2 restaurants, which serves Japanese cuisine and is open for dinner. Ski storage is also available. Fellow travellers say good things about the helpful staff and shopping. The property is only a short walk to public transportation: Otaru-Chikkō Station is 7 minutes away.
Languages
Chinese (Mandarin), English, Japanese, Korean
At a glance
Hotel size
296 rooms
Arranged over 18 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 10:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The type of breakfast (buffet or full) available at this property varies with stay dates.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered on-site self-parking (JPY 1650 per day; includes in/out privileges)
On-site parking is limited
On-site parking includes off-street options
Off-site
Ski shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
2 restaurants
Bar/lounge
Travelling with children
Children stay for free (see details)
What to do
Shopping
Working away
Conference space
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Ski storage
Facilities
Safe-deposit box at front desk
Banquet hall
Accessibility
Lift
Ski
Ski shuttle (surcharge)
Ski storage
Ski area nearby
Room amenities
Be entertained
Television
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Slippers
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
Coffee grinder
More
Daily housekeeping
In-room safe
Special features
Dining
Cocoro – This fine-dining restaurant specialises in Japanese cuisine and only serves dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 3025 for adults and JPY 1694 for children
Ski shuttle service is offered for an extra charge
Parking
Covered self-parking costs JPY 1650 per day with in/out privileges
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Housekeeping service is not provided for "No room cleaning provided" room types, and trash removal and towel exchanges are provided every other night beginning on the second night. For all other room types, housekeeping, trash removal and towel exchanges are provided daily.
Also known as
Hotel Grand Park Otaru
Otaru Grand Park
Grand Park Hotel Otaru
Grand Park Otaru Hokkaido
Grand Park Otaru Hotel Otaru
Hilton Otaru
Otaru Grand Park Hotel
Otaru Hilton
Grand Park Otaru Hotel
Otaru Hilton
Grand Park Hotel Otaru
Otaru Grand Park Hotel
Hilton Otaru
Grand Park Otaru Hokkaido
Otaru Hilton
Hilton Otaru
Grand Park Hotel Otaru
Otaru Grand Park Hotel
Grand Park Otaru Hotel
Grand Park Otaru Otaru
Grand Park Otaru Hokkaido
Grand Park Otaru Hotel Otaru
Frequently asked questions
Are pets allowed at Grand Park Otaru?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Park Otaru?
Yes. Self-parking costs JPY 1650 per day. Parking spaces may be limited.
What are the check-in and check-out times at Grand Park Otaru?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 10:00 AM.
What is there to do at Grand Park Otaru and nearby?
Have fun with nearby winter activities such as skiing.
Are there restaurants at or near Grand Park Otaru?
Yes, there are 2 on-site restaurants, featuring Japanese cuisine.
What's the area around Grand Park Otaru like?
Grand Park Otaru is a short 7-minute walk from Otaru-Chikkō Station and 19 minutes' walk from Sakaimachi Street.
Grand Park Otaru Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Exceptional
1 February 2025
Epic place
Jean-François
Jean-François, 6-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
1 February 2025
Soeun
Soeun, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
26 January 2025
YUNG-CHIANG
YUNG-CHIANG, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 January 2025
Patrick
Patrick, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 January 2025
Jean-François
Jean-François, 6-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
18 January 2025
Nice service and location is very good
The hotel offered exceptional service and enjoyed a highly convenient location with close proximity to the JR line. The staff were both friendly and accommodating.
tao
tao, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
3 January 2025
Kam Fung
Kam Fung, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 December 2024
Very good location, clean and comfortable hotel. Windows open a crack, which is always a plus.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 December 2024
Really convenient. And really great staff.
Ruby Chun Ju
Ruby Chun Ju, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 December 2024
Really great value hotel. I always stay here. Perfect really for the ski bus to kiroro. Only thing I would change is putting in a laundry room.
Lovely hotel, opulent foyer and dining area. Large western size room, harbour view. Breakfast was amazing, seafood, salad items, huge room overlooking marina. Highly recommend!
Susan
Susan, 1-night romance trip
Verified Expedia guest review
8/10 Very good
17 October 2024
Stay at Grand Oark Otaru
The ocean view from our room was very nice. There is a shopping mall next to the hotel but not much food variety. It was a 10mins walk from Otaruchikku station but Sakamachi food street was 20mins walk from hotel. Otaru Canal was 30mins walk from hotel.
Verified traveller
4-night trip
Verified Hotels.com guest review
8/10 Very good
17 October 2024
RIE
RIE, 1-night trip
Verified Hotels.com guest review
8/10 Very good
6 October 2024
Good size of room and service
Sam
Sam, 2-night family trip
Verified Expedia guest review
8/10 Very good
29 September 2024
Located within shopping mall so access is easy from train station if weather bad. However not near Otaru sights if you don't want to walk 30 Min. Ocean view from rooms is spectacular.
Kenneth
Kenneth, 2-night family trip
Verified Expedia guest review
4/10 Fair
28 September 2024
KOBAYASHI
KOBAYASHI, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 September 2024
Huge four star rooms overlooking beautiful bay and marina with bonus sunset view. Connects directly to train station through a local shopping center that will have everything you want and need including non-tourist super market and restaurants frequented by locals. That is because Otaru Minami is actually a commuter suburb of Sapporo! Easy one stop train ride to the touristy area of Otaru if you want. The Teppenacki and afternoon tea at the hotel aee world class top notch (locals good for special occasions) and priced accordingly. Staff are the friendliest we have met in all of Japan.