Tohoku Gakuin University Tsuchitoi Campus - 16 min walk
Tokyo Electron Hall Miyagi - 20 min walk
Sendai International Center - 2 min drive
Sendai Mediatheque - 2 min drive
Sendai Anpanman Children's Museum & Mall - 2 min drive
Getting around
Sendai (SDJ) - 30 min drive
Yamagata (GAJ) - 68 min drive
Sendai Station - 7 min walk
Sendai Aoba-dori Station - 8 min walk
Sendai Tsutsujigaoka Station - 23 min walk
Itsutsu-Bashi Station - 9 min walk
Hirose-dori Station - 12 min walk
Atago-Bashi Station - 16 min walk
Restaurants
Symphony - 1 min walk
lounge & bar HORIZON - 1 min walk
喜多方ラーメン大安食堂仙台トラストシティ店 - 1 min walk
へんてこ屋 - 2 min walk
牛たん炭焼利久一番町やなぎ町店 - 1 min walk
About this property
The Westin Sendai
At The Westin Sendai, you'll be within a 15-minute drive of Sekisui Heim Super Arena. Guests can indulge in massages or manicures and pedicures, and Symphony serves breakfast, lunch and dinner. A bar/lounge, a 24-hour fitness centre and a fitness centre are other highlights at this luxurious hotel. Fellow travellers say good things about the overall property condition. Public transportation is only a short walk: Itsutsu-Bashi Station is 9 minutes and Hirose-dori Station is 12 minutes.
Languages
English, Japanese
At a glance
Hotel size
292 rooms
Arranged over 37 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Express check-out available
Minimum check-in age – 20
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 20
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (JPY 1500.00 per night)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
Restaurant
Bar/lounge
24-hour room service
Travelling with children
Children stay for free (see details)
Babysitting (surcharge)
Working away
Business centre
9 meeting rooms
Conference space (6555 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Safe-deposit box at front desk
Rooftop garden
Garden
24-hour fitness centre
Spa services
Vegan dining options
Vegetarian dining options
Double-glazed windows
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Visual alarms in hallways
Height-adjustable showerheads
Grab bar near toilet
Room amenities
Be entertained
40-inch flat-screen TV
Satellite TV channels
Films for purchase
Home comfort
Air conditioning and heating
Minibar
Coffee/tea maker
Dressing gowns
Iron/ironing board
Sleep well
Free cot/infant bed
Bed sheets provided
Freshen up
Partially open bathroom
Separate bath and shower
Electronic bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
Recycling
Water-efficient showers only
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include massages and manicures and pedicures.
Dining
Symphony – This restaurant serves breakfast, lunch and dinner.
Ichimuan – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
HORIZON – This restaurant only serves light fare. Happy hour is offered. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 4427 for adults and JPY 2214 for children
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for JPY 12650.0 per night
Parking
Self-parking costs JPY 1500.00 per night
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Sendai Westin
Westin Hotel Sendai
Westin Sendai
Westin Sendai Hotel
The Westin Sendai Hotel
The Westin Sendai Sendai
The Westin Sendai Hotel Sendai
Frequently asked questions
Does The Westin Sendai offer free cancellation for a full refund?
Yes, The Westin Sendai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Westin Sendai?
Sorry, pets aren't allowed.
Is parking offered on site at The Westin Sendai?
Yes. Self-parking costs JPY 1500.00 per night. Electric car charging is available.
What are the check-in and check-out times at The Westin Sendai?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-out is available.
What is there to do at The Westin Sendai and nearby?
The Westin Sendai has a 24-hour fitness centre and spa services, as well as a garden.
Are there restaurants at or near The Westin Sendai?
Yes, Symphony offers Japanese cuisine.
What's the area around The Westin Sendai like?
The Westin Sendai is in Aoba Ward, a short 9-minute walk from Itsutsu-Bashi Station and 4 minutes' walk from Aoba-dori Avenue.
The Westin Sendai Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
6 November 2024
David
David, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
3 November 2024
HUA
HUA, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 September 2024
We love the Westin Sendai. It is a high class hotel with a home town friendliness, without sacrificing their standards of professionalism. It will always be our go-to hotel in Sendai.
Rand
Rand, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
6 September 2024
This hotel gets 5/5. Great rooms, bedding, staff. Etc.
MICHAEL
MICHAEL, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
21 July 2024
Our 2 week stay was great! The staff was accommodating and attentive. We really enjoyed the lobby lounge, best drinks we had in Sendai.
Diane
Diane, 11-night romance trip
Verified Expedia guest review
8/10 Very good
17 June 2024
Walk too far to the sendai station
Julianne
Julianne, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
14 June 2024
Outstanding!
I also had a massage and it was amazing!!!
The entire experience was 5 stars! ⭐️⭐️⭐️⭐️⭐️
Terrell
Terrell, 2-night trip
Verified Expedia guest review
10/10 Exceptional
8 June 2024
Tsz Him
Tsz Him, 3-night trip
Verified Expedia guest review
10/10 Exceptional
30 May 2024
Hope there was laundry service on Sunday…
Chiharu
Chiharu, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
11 May 2024
Thomas
Thomas, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 April 2024
Mireille
Mireille, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
10 April 2024
Beautiful hotel, very nice view
Jake
Jake, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 February 2024
Will stay here everytime I go Sendai. Best location. Excellent room n service
Cindy
Cindy, 2-night trip
Verified Expedia guest review
10/10 Exceptional
18 February 2024
Excellent hotel with very good staff and service. Very convenient location. Great view
Cindy
Cindy, 3-night trip
Verified Expedia guest review
10/10 Exceptional
25 November 2023
Great!
Kana
Kana, 1-night family trip
Verified Expedia guest review
6/10 Good
12 November 2023
Asmita
Asmita, 1-night trip
Verified Expedia guest review
10/10 Exceptional
16 October 2023
David
David, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
12 October 2023
Very Nice Hotel
Yoshihisa
Yoshihisa, 1-night romance trip
Verified Expedia guest review
2/10 Poor
11 September 2023
the hotel itself is fine. its a westin....
however, the check in took so long. they appear understaffed.
check in is the first part of a persons experience and when it starts off with a long line and waiting over 20 minutes, its a bad start.
julia
julia, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
13 August 2023
A very pleasant stay at the Westin~ The hotel is located at the 26-34/F of a commercial tower, which offers wonderful city view no matter from the lobby or our room! The room is luxurious and spacious - which is quite rare for Japanese hotels.
It takes a 10-min walk from Sendai Station and a 15-min walk from the central shopping area Aobadori. But again the pleasant accommodation worths the walk!
Kac
Kac, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 August 2023
James
James, 4-night trip
Verified Expedia guest review
10/10 Exceptional
4 August 2023
Great views from the rooms.
Spacious.
Excellent staff
Stayed for 4 days and enjoyed all!
Gautam
Gautam, 4-night trip
Verified Expedia guest review
10/10 Exceptional
12 July 2023
Richard
Richard, 3-night trip
Verified Expedia guest review
8/10 Very good
8 March 2023
I enjoyed a 3-night stay in a comfortable and attractive room with a lovely gold artwork, and fabulous views of the city, river and sea. It was great to have a coffee capsule machine. The table, which couldn’t be moved, was too far from power sockets. Well-equipped bathroom with good bench space. Excellent housekeeping and pleasant staff. Less than 10 minutes walk from the JR station and convenient for all the main sights, or transport to them.
Anne
Verified Expedia guest review
10/10 Exceptional
3 January 2023
Comfortable Stay
Great place. We were in transit in New Years Eve. Sendai was very quiet with most things shut for the holiday. The Westin was very comfortable.