2-23 Kita 2-jo Nishi Chuo-ku, Sapporo, Hokkaido, 060-0002
What's nearby
Sapporo TV Tower - 6 min walk
Tanukikoji Shopping Street - 9 min walk
Sapporo JR Tower - 11 min walk
Hokkaido University - 13 min walk
Odori Park - 14 min walk
Getting around
Sapporo (OKD-Okadama) - 25 min drive
New Chitose Airport (CTS) - 57 min drive
Sapporo Station - 5 min walk
Naebo Station - 22 min walk
Soen Station - 30 min walk
Odori Station - 6 min walk
Nishi-Yon-Chome Stop - 10 min walk
Tanuki Koji Stop - 11 min walk
Restaurants
Japanese Ramen Noodle Lab Q - 2 min walk
麻 SHIBIRE - 2 min walk
北海道食市場丸海屋離 - 1 min walk
北海道らーめん奥原流・久楽本店 - 2 min walk
THE WORLDLOUNGE Co&Co SAPPORO - 2 min walk
About this property
Cross Hotel Sapporo
When you stay at Cross Hotel Sapporo, you'll be within a 15-minute walk of Tanukikoji Shopping Street and Hokkaido University. Guests looking for a bite to eat can visit hache, which serves breakfast and lunch. Also, Odori Park and Sapporo Dome are within a short drive. Fellow travellers like the helpful staff and overall property condition. Public transportation is only a short walk: Odori Station is 6 minutes and Nishi-Yon-Chome Stop is 10 minutes.
Languages
English, Japanese
At a glance
Hotel size
181 rooms
Arranged over 18 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Minimum check-in age – 20
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Requests for dietary restrictions or food allergies cannot be accommodated. Guest who wish to bring their own food must contact this property in advance of arrival.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 20
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (JPY 1500 per night)
On-site extended parking
On-site parking is limited
Height restrictions apply for on-site parking
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10 AM
Restaurant
Travelling with children
Bed rails
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Wedding services
Romance packages
Facilities
1 building/tower
Built in 2007
Safe-deposit box at front desk
Piano
Locally owned and organised tours and activities
Local artist showcase
At least 80% of lighting from LEDs
Accessibility
Lift
Lift door width (centimetres): 100
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Slippers
Iron/ironing board (on request)
Sleep well
Down duvet
Blackout curtains
Bed sheets provided
What to enjoy
In-room massage
Individually furnished and decorated
Freshen up
Bidet
Shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Energy-saving switches
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Special features
Spa
Public bath/onsen services include an indoor public bath.
Dining
Hache – This restaurant serves breakfast and lunch.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 2750 for adults and JPY 1650 for children
Parking
Self-parking costs JPY 1500 per night
Parking height restrictions apply
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Cross Hotel Sapporo
Cross Sapporo
Cross Sapporo Hotel
Hotel Cross
Hotel Cross Sapporo
Sapporo Cross Hotel
Cross Hotel Sapporo Hotel
Cross Hotel Sapporo Sapporo
Cross Hotel Sapporo Hotel Sapporo
Frequently asked questions
Does Cross Hotel Sapporo offer free cancellation for a full refund?
Yes, Cross Hotel Sapporo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Cross Hotel Sapporo?
Sorry, pets aren't allowed.
Is parking offered on site at Cross Hotel Sapporo?
Yes. Self-parking costs JPY 1500 per night. Parking spaces may be limited.
What are the check-in and check-out times at Cross Hotel Sapporo?
Check-in start time: 3:00 PM; check-in end time: 1:00 AM. Check-out time is 11 AM.
What is there to do at Cross Hotel Sapporo and nearby?
Recommended spots to visit include Sapporo TV Tower (6-min walk) and Tanukikoji Shopping Street (9-min walk), along with Sapporo JR Tower (11-min walk) and Hokkaido University (13-min walk).
Are there restaurants at or near Cross Hotel Sapporo?
Yes, there's an on-site restaurant, hache.
What's the area around Cross Hotel Sapporo like?
Cross Hotel Sapporo is in Sapporo City Centre, a short 6-minute walk from Odori Station and 9 minutes' walk from Tanukikoji Shopping Street. Travellers say that this hotel is in a good location.
Cross Hotel Sapporo Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
12 January 2025
Anders
Anders, 4-night trip
Verified Hotels.com guest review
6/10 Good
30 December 2024
Extremely basic Boutique hotel
It is really a basic boutique hotel without any coin-operated laundry machine.
There are no free drinks (coffee/tea) in the lounge in the afternoon. A coin vending machine is there for u to purchase your own drink at the lounge.
Onsen is small & too shallow (when u sit inside the pool, the water is just above the your button belly & I am just 1.7m tall), ?need to lie flat in order for water to cover the body?. It is not possible when there is a crowd. Water temperature is not very hot. Only plus is they have a smaller outdoor onsen.
Breakfast considered above average. 80% of the things are the same except a couple of different daily special (eg. Fried chicken, or slice beef with bean sprout).
Kok Chye
Kok Chye, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 December 2024
Nice spacious room
ROBERT
ROBERT, 5-night trip
Verified Hotels.com guest review
6/10 Good
9 December 2024
hanjin
hanjin, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 October 2024
Verified traveller
5-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 October 2024
Naomi
Naomi, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 October 2024
Very clean and nice hotel, quiet but close to everything.
Verified traveller
4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 October 2024
It's a clean modern hotel. Though communication was an issue, staff was trying their best to help us. I can recommend this property.
Gary
Gary, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
10 October 2024
Nice hotel in a good location. We can walk to the mall in 2 mins. We got our room upgraded and free breakfast for one person by VIP perks. The room is clean, quiet and spacious. Great view with bathtub. It has Bose speaker in the room. Only downside is the bed was a little too hard for my own preference.
David
David, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
1 October 2024
Wonderful stay!
Great location within walking distance to Sapporo train station, and the nearby Odori Park, Clock Tower, etc. Room was very clean and well-maintained, which is not common nowadays. If there’s anything to nitpick, I would say the spread at breakfast. It was good, but can be better. The bath on the top floor was a nice respite after a long day. It looked out to the skyline. Perfect!
Nigel
Nigel, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 September 2024
Walkable to Sapporo station, Odori park and shopping. Great staff and onsen. English is okay, enough to help us find left behind adaptor. Cheapest twin room is small for two adults. Urban and Hip Hollywood Twins are suitable with large luggages.
Kam Foo
Kam Foo, 2-night trip
Verified Expedia guest review
8/10 Very good
8 September 2024
Yin
Yin, 1-night trip
Verified Expedia guest review
10/10 Exceptional
7 September 2024
3. Cross Hotel Sapporo, 8/30/2024 - 9/1/2024: Overall upscale feeling. Great location. A couple of minutes from underground walkway. A few minutes to walk to JR station. Surrounded with numerous restaurants and commercial buildings. Clean and fresh air room and fresh toilet room. The breakfast quality was very nice and had various choices of Japanese food and western food. Good variety in vegetables and fruits. Onsen on 18th floor was awesome. You could face a breathtaking view while enjoying the Onsen bath at sunset. The Onsen provided Dyson hair dryers. Sky lounge was on 18th floor, next to onsen. You could also get to see beautiful views. Cons: the vanities surface in bathroom was very small and narrow. Not wide enough to hold a makeup bag.
Jin
Jin, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
2 September 2024
Arnold
Arnold, 7-night business trip
Verified Hotels.com guest review
10/10 Exceptional
27 August 2024
Vanhnavong
Vanhnavong, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
24 August 2024
Overall a pleasant stay.
The hotel is about 5 mins walk from the station. There are malls & restaurant around the area. It's so convenient.
The room is clean, modern & spacious. There's small onsen which is nice.
Good spread of breakfast. It'll be better if there's some changes each day.
Verified traveller
4-night trip
Verified Hotels.com guest review
8/10 Very good
22 August 2024
Walkable to some attractions e.g., fish market. Clean and quiet.
Novel
Novel, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
18 August 2024
The bathhouse was quite unique as it is on a high floor. I had a good time with the different view of the city night lights.
Yushun
Yushun, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
16 August 2024
6 min walk from the south exit of the train station. 10 min walk to Odori park. Room is clean and new. Lobby is small. Check in process is weird by using a kiosk. Still needed help from the staff to complete the process. It would be simpler just have the regular check In. Roof top public bath is clean and has a beautiful view of the city. It is a big plus after a long day of walking and exploring the city. The staff is friendly and very helpful. I wish I got the name of the nice front desk staff who helped me with confirmation of my next hotel and luggage transport information. A big shout out to her.
Hsiang- Fen
Hsiang- Fen, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
14 August 2024
good location. Breakfast was OK.
Jason
Jason, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
13 August 2024
Everything was great, wish there was also a coin laundry or cheaper alternative to their in-house laundry service
Alan
Alan, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
5 August 2024
Nice Hotel
Very nice hotel and new. Location is the best, few mins walk to the Sapporo station. Many restaurants around and a 7-11 just near by. The only downside is the check-in is on the 2/F which is not convenience. Otherwise everything is excellent.
Kai Chung
Kai Chung, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 July 2024
First time in Hokkaido, the hotel room was super nice and the staff were super welcoming. When I do visit Sapporo in the future, hopefully when it snows will definitely come back here to stay!
Michael
Michael, 2-night trip
Verified Expedia guest review
10/10 Exceptional
25 July 2024
Overall, I had a pleasant stay. The location was very convenient as its walking distance to Sapporo Station and Odori Park. The breakfast became boring after the 6th day since the selections didn’t change. Staff were friendly.
Rae
Rae, 7-night family trip
Verified Expedia guest review
8/10 Very good
20 July 2024
Very clean and close to the city center for easy access