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Casa Pestagua Relais Châteaux

4.5 star property
Luxury hotel with outdoor pool, near Bocagrande Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Pestagua Relais Châteaux

Outdoor pool
Suite (del Condé de Pestagua)
Exterior
Restaurant
Suite (del Condé de Pestagua)
VIP Access

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Gym
  • Pool
  • Free breakfast
  • Non-smoking
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Fitness centre
  • Pool bar
  • Room service
  • Childcare
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
Feel at home
  • Children stay free
  • Free cots/infant beds
  • Supervised childcare (surcharge)
  • Private bathroom
  • Premium TV channels
  • Garden
The price is NZ$671
includes taxes & fees
18 Dec - 19 Dec

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2023
Separate bedroom
Blackout curtains
Premium bedding
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (del Condé de Pestagua)

Suite (del Condé de Pestagua)

Suite (del Condé de Pestagua)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2023
Separate bedroom
Blackout curtains
Premium bedding
Bathrobes
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2023
Blackout curtains
Premium bedding
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Madariaga)

Suite (Madariaga)

Suite (Madariaga)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2023
Separate bedroom
Blackout curtains
Premium bedding
Bathrobes
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite

Grand Suite

Grand Suite

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Renovated in 2023
Separate bedroom
Blackout curtains
Premium bedding
Bathrobes
  • City view
  • Sleeps 3
  • 1 King Bed

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The price is NZ$357
includes taxes & fees
10 Dec - 11 Dec
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About the area

Map
Santo Domingo, 33-63, Cartagena, Bolivar, 130001

What's nearby

  • Walls of Cartagena - 2 min walk - 0.3 km
  • Bolivar Square - 3 min walk - 0.3 km
  • Clock Tower - 7 min walk - 0.6 km
  • Cartagena de Indias Convention Center - 11 min walk - 1.0 km
  • Bocagrande Beach - 19 min walk - 1.7 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 8 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Paletteria - ‬2 min walk
  • ‪La Vitrola - ‬2 min walk
  • ‪Cuzco Cocina Peruana - ‬1 min walk
  • ‪Restaurante Bar El Burlador De Sevilla - ‬1 min walk
  • ‪Pepe Anca Tierra Y Mar - ‬2 min walk

About this property

Casa Pestagua Relais Châteaux

Located just 3.6 mi (5.8 km) from the airport, Casa Pestagua Relais Châteaux offers a shuttle (available 24 hours). After a workout at the fitness centre, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar and a terrace. Fellow travellers love the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 16 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • Supervised childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Free daily reception
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Supervised childcare (surcharge)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bike hire

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Banquet hall
  • Colonial architecture

Accessibility

  • Accessible airport shuttle
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • LCD television
  • Premium cable channels
  • First-run films
  • Films for purchase

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

The property is a member of Relais & Chateaux.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 60 per vehicle (one-way. Maximum occupancy 2)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards, debit cards and cash.

Also known as

Casa Pestagua
Casa Pestagua Boutique Spa
Casa Pestagua Boutique Spa Cartagena
Casa Pestagua Hotel
Casa Pestagua Hotel Boutique
Casa Pestagua Relais Châteaux Hotel Cartagena
Casa Pestagua Hotel Boutique Spa Cartagena
Hotel Casa Pestagua
Hotel Pestagua
Pestagua Hotel
Casa Pestagua Cartagena
Casa Pestagua Hotel Boutique Cartagena
Casa Pestagua Relais Châteaux Hotel
Casa Pestagua Relais Châteaux Cartagena
Casa Pestagua Hotel Boutique Spa
Casa Pestagua Relais Châteaux
Casa Pestagua Relais Chateaux
Casa Pestagua Relais Châteaux Hotel
Casa Pestagua Relais Châteaux Cartagena
Casa Pestagua Relais Châteaux Hotel Cartagena

Frequently asked questions

Does Casa Pestagua Relais Châteaux offer free cancellation for a full refund?
Yes, Casa Pestagua Relais Châteaux does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Casa Pestagua Relais Châteaux?
Yes, there's an outdoor pool.
Are pets allowed at Casa Pestagua Relais Châteaux?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Casa Pestagua Relais Châteaux?
Sorry, there's no on-site parking at Casa Pestagua Relais Châteaux.
Is an airport shuttle service offered by Casa Pestagua Relais Châteaux?
Yes, an airport shuttle is available. The charge is USD 60 per vehicle one-way.
What are the check-in and check-out times at Casa Pestagua Relais Châteaux?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Casa Pestagua Relais Châteaux?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (7-min drive) is nearby.
What is there to do at Casa Pestagua Relais Châteaux and nearby?
Casa Pestagua Relais Châteaux has an outdoor pool and a fitness centre, as well as a garden.
Are there restaurants at or near Casa Pestagua Relais Châteaux?
Yes, there's an on-site restaurant.
What's the area around Casa Pestagua Relais Châteaux like?
Casa Pestagua Relais Châteaux is a short 7-minute walk from Clock Tower and 11 minutes' walk from Cartagena de Indias Convention Center.

Casa Pestagua Relais Châteaux Reviews

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Erin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Allen, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

AMAZING!!
Truly amazing stay! The staff, food, rooms, beds, pool, and drinks exceeded expectations. Must stay if you want a relaxing and quaint experience, it almost felt like you didn’t want to leave the villa. Highly recommend!
Margot, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best Experience Ever
I have no words to express my experience in this hotel. This is the best example what an excellent customer service is. I have been many times in Cartagena and never been to a place like this. Food, Location, Service, Everything was impecable. I would like to highlight the amazing team who took care of me, Katherine the team leader, as well as Caroline the host. Amanda the bartender, Leo the concierge, David the captain, and German. And my waitresses Diocelin, Ivón, and Yenifer. They will guarantee as well as the rest of the team to make your vacations the most beautiful experience ever.
Carlos, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely wonderful!
Abbey, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff and team at Casa Pestagua practice and reflect the best in personal client service. My wife and I felt they made the difference in our vacation and we are grateful. Beautiful property and warm comfortable rooms.
Rodney, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Todd, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Everything
Ana, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

I loved the atmosphere, the property is full of charm and wonderfully located
Sara, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

I love this place!
Aleida, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Can’t wait to come back!!
Aleida, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing property with incredibly friendly staff and top notch rooms
Juan, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful property with excellent service and employees.
Amir, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Romantic and charming with a wonderful staff.
Brian, 3-night trip
Verified Expedia guest review

10/10 Exceptional

5 star truly…
Pinchas, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Janeisi, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

The ONLY place for me in Cartagena
I really can’t express how much I loved our stay at Casa Pestagua. On our second day, my very hard to please teenage daughter declared, “I give this hotel a 10 out of 10!” The rooms are simply elegant. The hotel is beautiful and charming. However, the true standout is the service. Someone contacted me prior to our arrival to check in on our possible needs and to see if they could be of help with transportation. When we arrived, Katherine and Brandon were OUTSTANDING. I really cannot emphasize that enough. They went above and beyond to make sure we were happy with our rooms and that level of service continued through our trip. From the moment you enter this very special place, you are greeted with a warm smile and a helping hand. The pool in the courtyard was the perfect place to spend the afternoon after being out in the sun all day. They offered complimentary wine and snacks from 5-6 which was an unexpected treat. I am so glad my other plan didn’t work out!
Amy, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

david, 2-night trip
Verified Orbitz guest review

10/10 Exceptional

Everything was perfect.
farhad, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Colonial beautiful property. Excellent staff.
Ahmad, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Absolutely exceptional experience in every way possible. Everything was perfect. Exceptional service, beautiful hotel and lovely, relaxing pool. It's an oasis in the middle of the walled city. Highly recommend and will definitely be back. Thank you for the wonderful stay!
Susan, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

siobhan, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect Spot and Glorius Suite!
A quick 3-day stay was not enough to fully enjoy Cartagena and especially the Suite Conde de Pestagua! The suite alone is glorious, and the private rooftop lounge and pool made it truly special. Everyone was exceedingly friendly and professional. Overall, a wonderful experience and we can't wait to return!
Daniel, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Facilities were great Staff outstanding
Frank, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Exceptional hotel on all levels. Staff was wonderful. Very accommodating. The hotel is one the best in which we’ve stayed around the world. Truly lovely. The restaurant is also worth the visit alone! This is THE place to stay in el centro histórico!
Verified Expedia guest review