Des Moines International Airport (DSM) - 34 min drive
Restaurants
Texas Roadhouse - 15 min walk
Casey's General Store - 3 min drive
McDonald's - 19 min walk
Casey's General Store - 5 min walk
Culver's - 2 min walk
About this property
Holiday Inn Express and Suites Urbandale, an IHG Hotel
Holiday Inn Express and Suites Urbandale, an IHG Hotel is a great choice for a stay in Urbandale. For a workout, you can visit the 24-hour fitness centre, or go for a morning swim at the indoor pool. A hot tub and a garden are offered, and in-room conveniences include fridges and microwaves. Fellow travellers love the helpful staff.
Languages
English
At a glance
Hotel size
93 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free on-the-go breakfast each morning 6:00 AM–9:30 AM
Working away
Business centre
Meeting room
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Pool loungers
Facilities
Safe-deposit box at front desk
Garden
24-hour fitness centre
An indoor pool
Hot tub
At least 10% of profits reinvested in community and sustainability
No plastic drinking straws
Banquet hall
Accessibility
Lift
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Visual alarms in hallways
Closed-captioned TV
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Fridge
Microwave
More
Daily housekeeping
Fees & policies
Children & extra beds
Rollaway beds are available for USD 30.0 per day
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to midnight
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Holiday Inn Express Hotel Urbandale
Holiday Inn Express Urbandale
Urbandale Holiday Inn Express
Holiday Inn Express Urbandale Hotel
Holiday Inn Express Suites Urbandale
Frequently asked questions
Does Holiday Inn Express and Suites Urbandale, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express and Suites Urbandale, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express and Suites Urbandale, an IHG Hotel?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to midnight.
Are pets allowed at Holiday Inn Express and Suites Urbandale, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Holiday Inn Express and Suites Urbandale, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express and Suites Urbandale, an IHG Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Holiday Inn Express and Suites Urbandale, an IHG Hotel and nearby?
Holiday Inn Express and Suites Urbandale, an IHG Hotel has an indoor pool and a 24-hour fitness centre, as well as 1 hot tub and a garden.
Holiday Inn Express and Suites Urbandale, an IHG Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Very good
19 December 2024
George
George, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
19 December 2024
Very nice
Really nice and clean. The beds were good not too hard! I could tell it’s newer and well kept!! Will stay here again!!
Jody
Jody, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 December 2024
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 December 2024
DOUG
DOUG, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 November 2024
Wonderful
Breakfast was wonderful, staff was very friendly, service was excellent.
Theresa
Theresa, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
11 November 2024
Jamie
Jamie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 November 2024
Jim
Jim, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 November 2024
Judith
Judith, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 October 2024
Great all around.
Was an all around great travel experience. The location is quiet yet very close to many food, drink, and shopping areas. Felt safe as a single woman traveling. Room was very clean and we maintained. Would recommend and stay again.
Autumn
Autumn, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 October 2024
Nice and clean
Breakfast was good. Updated and clean room
sharla
sharla, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 October 2024
Air didn't work but they fixed it quickly and everything was great
Ronald
Ronald, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
4 October 2024
Zachary
Zachary, 1-night trip
Verified Hotels.com guest review
6/10 Good
1 October 2024
Robbin
Robbin, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 September 2024
Nice facility and staff. Easy check-in. Clean room with plenty of space.
Kevin
Kevin, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
9 September 2024
Will stay again.
The young man who checked us in was very accommodating as we had to change rooms. He said he was new and was very patient. He’s doing a great job! Great bed, very roomy. We were on the second floor king room. Tv easy to use. Clean. Great water pressure. Did I mention how clean everything was!
Susan
Susan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 September 2024
Room was very nice and staff was incredibly helpful and friendly . Breakfast was delicious and always ready early. Would and will stay again next time I’m in Des Moines.
Ryan
Ryan, 3-night business trip
Verified Expedia guest review
6/10 Good
26 August 2024
Room has odor. Pool was cold. Staff working were great.
Corey
Corey, 1-night trip
Verified Expedia guest review
10/10 Exceptional
19 August 2024
Was fine and very good value
James
James, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
18 August 2024
A great place to stay. The location was convenient to the highway, and room was comfortable. My only complaint is that the hotel was apparently understaffed in thhe food service area. One lady was attempting to keep the breakfast area stocked. There were long waits for basics like milk, and many items were out for long periods of time. Otherwise, our stay was perfect.
Lynn
Lynn, 1-night family trip
Verified Expedia guest review
6/10 Good
13 August 2024
Christine
Christine, 2-night trip
Verified Expedia guest review
10/10 Exceptional
12 August 2024
Chilling in Urbandale!
Great hotel & staff were very friendly! Great location
next to many food places within walking distance!
Tracy
Tracy, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
7 August 2024
Phil
Phil, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
2 August 2024
Registration was easy and quick.
Douglas
Douglas, 2-night trip
Verified Expedia guest review
10/10 Exceptional
2 August 2024
Wonderful stay
Laura
Laura, 1-night trip
Verified Expedia guest review
10/10 Exceptional
1 August 2024
Great hot tub, breakfast and comfy beds! Highly recommend!