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Mitsis Laguna Resort and Spa

5.0 star property
Hersonissos beach hotel with 8 restaurants, spa

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mitsis Laguna Resort and Spa

View from property
5 outdoor pools, pool loungers
5 bars/lounges, poolside bar
Royal Suite
Bungalow, Sea View | View from room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Non-smoking
  • Childcare
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • 8 restaurants and 5 bars/lounges
  • Full-service spa
  • 5 outdoor pools
  • Free children's club
  • Free supervised childcare
  • Outdoor tennis court
  • Fitness centre
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels
  • Children's pool

Feel at home (6)

  • Babysitting services
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Private bathroom
  • Television

Room options

Available filters for rooms
Showing 13 of 13 rooms

Bungalow Sea View Sea Front

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Presidential Suite

Presidential Suite | Terrace/patio

Presidential Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
Free cots/infant beds
  • 65 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Bungalow, Sea View

Bungalow, Sea View | View from room

Bungalow, Sea View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 28 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Bungalow, Garden View

Free minibar, soundproofing, free WiFi, bed sheets

Bungalow, Garden View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Separate bedroom
  • 28 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Family Room, Garden View

Free minibar, soundproofing, free WiFi, bed sheets

Family Room, Garden View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free minibar items
Flat-screen TV
2 bedrooms
Private bathroom
  • 32 sq m
  • Sleeps 5
  • 4 Single Beds and 1 Single Sofa Bed

View all photos for Twin Room, Land View

Free minibar, soundproofing, free WiFi, bed sheets

Twin Room, Land View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Single Sofa Bed

View all photos for Twin Room, Sea View

Twin Room, Sea View

Twin Room, Sea View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Private bathroom
  • 26 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Family Room, Pool Access

Family Room, Pool Access

Family Room, Pool Access

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 4 Large Single Beds

View all photos for Family Room, Sea View

Family Room, Sea View

Family Room, Sea View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
2 bedrooms
  • 32 sq m
  • Sea view
  • Sleeps 4
  • 4 Large Single Beds

View all photos for Twin Room, Land View (Accessible)

Free minibar, soundproofing, free WiFi, bed sheets

Twin Room, Land View (Accessible)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Heating
Free minibar items
Flat-screen TV
Private bathroom
Bathrobes
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Royal Suite

Royal Suite

Royal Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Heating
Free cots/infant beds
  • 90 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds

View all photos for Bungalow, Sea View (Outdoor Whirlpool Spa)

Bungalow, Sea View (Outdoor Whirlpool Spa)

Bungalow, Sea View (Outdoor Whirlpool Spa)

Highlights

Furnished balcony or patio
Soundproofed
Private outdoor hot tub
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 28 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Family Bungalow, Garden View (Outdoor Whirlpool Spa)

Family Bungalow, Garden View (Outdoor Whirlpool Spa)

Family Bungalow, Garden View (Outdoor Whirlpool Spa)

Highlights

Furnished balcony or patio
Soundproofed
Private outdoor hot tub
Air conditioning
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
  • 32 sq m
  • Sleeps 4
  • 4 Single Beds

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About the area

Map
Anissaras, Hersonissos, M, 70014

What's nearby

  • Sarandaris Beach - 16 min walk - 1.4 km
  • Convention Centre Creta Maris - 5 min drive - 2.8 km
  • Port of Hersonissos - 5 min drive - 3.0 km
  • Aquaworld Aquarium - 5 min drive - 3.2 km
  • Star Beach Water Park - 7 min drive - 4.8 km

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 28 min drive

Restaurants

  • ‪Nexus Coffee & Shop - ‬4 min drive
  • ‪Enomy Restaurant - ‬4 min drive
  • ‪Palazzo di mare - ‬12 min walk
  • ‪Saradari - ‬18 min walk
  • ‪Wok & Chopsticks - ‬4 min drive

About this property

Mitsis Laguna Resort and Spa

At Mitsis Laguna Resort and Spa, you can spend time at the beach enjoying beach umbrellas, volleyball and sunloungers, plus windsurfing is nearby. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in sports massages, facials and aromatherapy. Main restaurant, one of 8 restaurants, serves local cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 5 bars/lounges, a free kid's club and a poolside bar. The helpful staff and overall property condition get good marks from fellow travellers.

All-inclusive

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

À la carte meals and snacks included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing
Windsurfing

Land activities

Fitness facilities
Tennis

Lessons/classes/games

Aerobics
Water fitness

Entertainment

On-site live performances
Theme parties

Languages

English, French, German, Greek, Italian, Russian

At a glance

Hotel size

  • 351 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: 1:30 PM
  • Contactless check-in and check-out are available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • 8 restaurants
  • 5 bars/lounges
  • Poolside bar
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Water slide
  • Playground
  • Free supervised childcare/activities
  • Local/corner shop

What to do

  • Tennis
  • Fitness classes
  • Beach volleyball
  • Canoeing
  • Concerts/live shows
  • Evening entertainment
  • Shopping
  • Pool table
  • Golfing nearby
  • Windsurfing nearby

Working away

  • Business centre
  • Meeting room
  • Conference space (4036 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • 17 buildings/towers
  • Built in 2011
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fitness centre
  • 5 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Outdoor tennis court
  • Water slide
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Free stocked minibar
  • Espresso maker
  • Electric kettle

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio

Freshen up

  • Private bathroom
  • Bath only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Zeen Spa. Services include sports massages, facials, detox wraps and body treatments. The spa is equipped with a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, reflexology and thalassotherapy. The spa is open daily.

Dining

Main restaurant – This buffet restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Open 24 hours.
Italian restaurant – This theme restaurant specialises in Italian cuisine and serves lunch and dinner. Reservations are required. Open daily.
Pan-Asian restaurant – This theme restaurant specialises in Fusion cuisine and serves brunch and dinner. Reservations are required. Open daily.
Cretan Tavern – This theme restaurant specialises in local cuisine and serves lunch and dinner. Reservations are required. Open daily.
Tex-Mex Restaurant – This theme restaurant only serves dinner. Reservations are required. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night

Renovations and closures

The property is closed between 7 November and 27 March.

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the hot tub

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Mitsis Laguna Exclusive Resort All Inclusive Hersonissos
Mitsis Laguna Chersonissos
Mitsis Laguna Resort
Mitsis Laguna Resort Chersonissos
Mitsis Laguna Resort Hersonissos
Mitsis Laguna Exclusive Hersonissos
Laguna Exclusive Resort All Inclusive Hersonissos
Mitsis Laguna Hersonissos
Laguna Exclusive Hersonissos
Mitsis Laguna Resort All Inclusive Hersonissos
Mitsis Laguna Resort All Inclusive
Mitsis Laguna All Inclusive Hersonissos
Mitsis Laguna All Inclusive
Mitsis Laguna Resort Spa All Inclusive
Laguna Exclusive Resort Spa All Inclusive
Mitsis guna Inclusive Hersoni
Mitsis Laguna Resort All Inclusive Hersonissos
Mitsis Laguna All Inclusive Hersonissos
Mitsis Laguna Resort All Inclusive
Mitsis Laguna Resort & Spa - All Inclusive Hersonissos
Mitsis Laguna Resort Spa All Inclusive
Laguna Exclusive Resort Spa All Inclusive
Mitsis Laguna All Inclusive
Mitsis Laguna Exclusive Resort Spa All Inclusive
Mitsis Laguna Resort Spa
Mitsis Laguna All Inclusive

Frequently asked questions

Is Mitsis Laguna Resort and Spa currently open?
The property is closed between 7 November and 27 March.
Does Mitsis Laguna Resort and Spa offer free cancellation for a full refund?
Yes, Mitsis Laguna Resort and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mitsis Laguna Resort and Spa?
Yes, there are 5 outdoor pools and a children's pool.
Are pets allowed at Mitsis Laguna Resort and Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Mitsis Laguna Resort and Spa?
Yes, there's free self parking.
What are the check-in and check-out times at Mitsis Laguna Resort and Spa?
Check-in start time: 2:00 PM; check-in end time: 1:30 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Mitsis Laguna Resort and Spa and nearby?
Have fun with on-site activities such as rowing and volleyball, and practise your swing on the tennis courts. Additional recreation on-site includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Mitsis Laguna Resort and Spa also has 5 bars, a water slide and a Turkish bath, as well as spa services, an arcade and a picnic area.
Are there restaurants at or near Mitsis Laguna Resort and Spa?
Yes, there are 8 on-site restaurants, featuring local cuisine.
Does Mitsis Laguna Resort and Spa have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Mitsis Laguna Resort and Spa like?
Mitsis Laguna Resort and Spa is located a short 16-minute walk from Sarandaris Beach.

Mitsis Laguna Resort and Spa Reviews

Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

liron, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic 5* hotel
Charles, 9-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We loved our stay at the Mitsis Laguna. The facilities are great and the food and drink options are fantastic. The staff were all really friendly and helpful. There was only one negative point which is that the hotel let people book the a la carte restaurants before they arrive (if you book direct), meaning that when we arrived, all of the restaurants were fully booked for dinner for our entire stay! I don't think this should be allowed as the hotel is making a poor first impression for guests as you feel like you can't enjoy the restaurants on site.
Matthew, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel with great amenities
Steven Andrew, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Mitsis Laguna is a stunning resort in a beautiful location, but what really makes this place is the staff. I want to start by saying a personal thank you to Domna at the theatre bar, who was the most kind compassionate and caring member of staff at any hotel I’ve ever come across. My wife injured herself and Domna gave her very prompt and excellent care, and was so kind and reassuring. For the rest of the holiday she took so much time checking in on us and making sure we were okay she also made such a fuss of our little girl, making her holiday extra special and giving her lots of love and attention which she loved. Another shout out also goes to Marina and Olga also at the theatre bar, two lovely kind humans who gave amazing service and helped make our holiday unforgettable. They were all so friendly and we looked forward to seeing them each day. All of the staff at the hotel were amazing with our baby and made her feel so happy and welcome. The hotel and grounds are beautiful, well maintained and easily accessible with plenty of ramps for pushchairs and wheelchair users. There is a selection of pools and sun lounger availability was never a problem. They’re lovely sun loungers and very comfortable too. We were very lucky to be given an upgrade to a family bungalow with an ocean view in block 9. The bedroom was beautiful and well appointed, with a Nespresso coffee machine and the best stocked minibar we’ve had, which was replenished daily. The cleaning of the room was do
Kevin, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing Hotel, with amazing staff and food.
Ryan, 7-night romance trip
Verified Expedia guest review

8/10 Very good

Clare, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Kevin, 5-night trip
Verified Expedia guest review

10/10 Exceptional

7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing hotel, stunning. Facilities and food were exceptional, and there are basically no supplements, incredible value.
Steven, 14-night family trip
Verified Expedia guest review

6/10 Good

The allocated room was remote from main facilities, Room was not cleaned properly, Family room had only one bathroom which was very inconvenient. There was no transfer to and from airport
amandeep, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Peter, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ayshea Louise, 5-night trip
Verified Expedia guest review

6/10 Good

staff is amazing but property needs updating asap staff and restaurants are great
amila, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Hugo Ivan, 4-night trip
Verified Expedia guest review

10/10 Exceptional

No better hotel to go to then here in all hersonissos The service, bars, beach, rooms, clean. The best hotel for the ultimate vacation experience, the hotel staff always thinking of the little details that make the big difference A special shout out to the hotels nutritionist REA she took care of our specific dietary needs making our vacation so much easier And to all the staff at the front desk the bar man on bar on the entrance level and to petros the waiter All in all an amazing hotel and hospitality!!
Hadarel, 3-night family trip
Verified Expedia guest review

6/10 Good

I want to start off by saying that this facility was super clean and housecleaning was very nice. Concierge was not helpful, the food was not good and I could not even get a reservation two of the 3 nights and I was one person. The location is remote and even though there is a beach front it is not swimable.
Stacy Young L, 3-night trip
Verified Orbitz guest review

8/10 Very good

Great for families - too noisy for my liking sadly
Check in was amazing with Angela - quick & efficient - cool drink & hand towel. The room we were taken to was 324 on the Laguna site. It’s a corner room so the layout isn’t as polished as the picture I had seen of my sea view room booked. The balcony was tiny and walled in - no view unless your standing / the view then was of the sea and crepe bar. The room felt over crowded with the 2 chaise lounges and other furniture. After some complaining we were luckily moved to a better situated room with the view I expected 654. This room was sea view & pool view. The hotel itself is huge and layered over many steps & zones - consider the main building if you’re less mobile. The main pool has lots of activity & music throughout the day. The sunloungers were pretty tightly packed in. We chose a closer pool to the room for convenience. I do think you need to select your beds early and protect them before 9.30am. The pool man does his best to remove blocked beds but it’s not ideal as no one does it on his day off. I was sure the pool we sat at was considered adults only but it sadly wasn’t / tonnes of flotation beds / balls and children. I was shocked that so many didn’t use the children’s pools which were lovely and had a lovely water slide to entertain. Overall the family theme stood out a mile as the children’s entertainment was lively & fun. The adult entertainment was lacking in parts and pretty cramped for space on the hotel veranda. Adults could retreat to the small champagne bar.
Quality cocktails
Sunset
Evening cocktail
Valerie, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

safa, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nofar, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We enjoyed our vacation- it’s our second time. The room was large enough to fit 2 adults and 2 teens (14, 16) comfortably. We had fun and quiet in the pool which was not the main one, as we had access from our room. Recommended!
Lilach, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent hotel, everything from rooms to food to staff was excellent. Drinks are also excellent and not the cheap stuff you usually get with all inclusives. Having the restaurants within the hotel is very convenient and the food there is also great. Added bonus of having a desert restaurant which stays open into the night.
Parmjot, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing place right on the sea
"We had a wonderful stay and an amazing experience with my wife and three children. We really enjoyed the pools, the delicious food, and the overall aesthetic of the hotel."
Shane, 10-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place
Ian, 7-night romance trip
Verified Ebookers guest review

10/10 Exceptional

The property was pristine. The staff were helpful and friendly. I would highly recommend Mitsis Laguna for anyone looking to relax and enjoy the beauty of Crete.
Alison, 5-night trip
Verified Expedia guest review