See all properties

Grand Hyatt Chengdu

4.5 star property
Luxury Chengdu hotel with full-service spa, connected to a shopping centre

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Grand Hyatt Chengdu

Exterior
49-inch LED TV with satellite channels, TV, DVD player
2 bars/lounges, cocktail bar
Business centre
City view

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Spa
  • Gym
  • Free parking
Main amenities
  • Daily housekeeping
  • 8 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Hot tub
  • 24-hour room service
  • 2 coffee shops/cafes
Feel at home
  • Free cots/infant beds
  • Children's pool
  • Private bathroom
  • Separate bath and shower
  • Cable/satellite TV service
  • Garden
The price is NZ$218
includes taxes & fees
2 Jan - 3 January 2025

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Grand Deluxe Suite King

Minibar, in-room safe, desk, blackout curtains

Grand Deluxe Suite King

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Mini-fridge
LED TV
  • 80 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Bed with Club Access

Minibar, in-room safe, desk, blackout curtains

1 King Bed with Club Access

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Mini-fridge
LED TV
Pillow menu
Blackout curtains
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds with Club Access

Minibar, in-room safe, desk, blackout curtains

2 Twin Beds with Club Access

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Mini-fridge
LED TV
Pillow menu
Blackout curtains
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Deluxe Suite Twin

49-inch LED TV with satellite channels, TV, DVD player

Grand Deluxe Suite Twin

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Mini-fridge
LED TV
  • 80 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for 1 King Bed

Minibar, in-room safe, desk, blackout curtains

1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Pillow menu
Blackout curtains
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite King

Minibar, in-room safe, desk, blackout curtains

Grand Suite King

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Pillow menu
Blackout curtains
Private bathroom
  • 72 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Atrium View)

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed (Atrium View)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Pillow menu
Blackout curtains
Private bathroom
  • 58 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Executive Suite

Minibar, in-room safe, desk, blackout curtains

Grand Executive Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Mini-fridge
LED TV
  • 116 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for 2 Twin Beds

Minibar, in-room safe, desk, blackout curtains

2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Mini-fridge
LED TV
Pillow menu
Blackout curtains
Private bathroom
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Executive Suite

Minibar, in-room safe, desk, blackout curtains

Grand Executive Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Suite King

Minibar, in-room safe, desk, blackout curtains

Grand Suite King

  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 King Bed

Minibar, in-room safe, desk, blackout curtains

1 King Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Twin Beds

Minibar, in-room safe, desk, blackout curtains

2 Twin Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Family Connecting Suite (Twin+Grand Suite King)

Minibar, in-room safe, desk, blackout curtains

Family Connecting Suite (Twin+Grand Suite King)

  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

View all photos for 1 King Bed with Club Access

Minibar, in-room safe, desk, blackout curtains

1 King Bed with Club Access

  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Twin Beds with Club Access

Minibar, in-room safe, desk, blackout curtains

2 Twin Beds with Club Access

  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Suite Twin

Minibar, in-room safe, desk, blackout curtains

Grand Suite Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for 1 King Bed Atrium View with Club Access

Minibar, in-room safe, desk, blackout curtains

1 King Bed Atrium View with Club Access

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Connecting Room (King+Twin)

Minibar, in-room safe, desk, blackout curtains

Family Connecting Room (King+Twin)

  • Sleeps 3
  • 2 Single Beds and 1 Queen Bed

View all photos for Grand Hyatt Suite (Double Bed)

Minibar, in-room safe, desk, blackout curtains

Grand Hyatt Suite (Double Bed)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Minibar, in-room safe, desk, blackout curtains

Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Egyptian Deity Wonderful Childlike Deluxe Suite

Minibar, in-room safe, desk, blackout curtains

Egyptian Deity Wonderful Childlike Deluxe Suite

  • Sleeps 2
  • 1 Queen Bed

Similar properties

View from room

The Ritz-Carlton, Chengdu

Pool
Spa
Free parking
Free WiFi
9.6 out of 10, Exceptional, (272)
The price is NZ$209
includes taxes & fees
4 Jan - 5 January 2025
The Ritz-Carlton, Chengdu
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
No. 8 South Chunxi Road, Jinjiang District, Chengdu, Sichuan, 610021

What's nearby

  • Chengdu IFS - 8 min walk
  • Taikoo Li Shopping Center - 11 min walk
  • Tianfu Square - 12 min walk
  • People's Park - 2 min drive
  • Wide and Narrow Street - 4 min drive

Getting around

  • Chengdu (CTU-Shuangliu Intl.) - 27 min drive
  • Chengdu Railway Station - 13 min drive
  • Hongpailou Railway Station - 18 min drive
  • South Railway Station - 19 min drive
  • Chunxi Road Station - 12 min walk
  • 2nd Chengdu People's Hospital Station - 13 min walk
  • Xinnanmen Station - 15 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪澳洲肥牛 - ‬3 min walk
  • ‪深圳棒约翰餐饮管理有限公司 - ‬3 min walk
  • ‪尚都咖啡 - ‬1 min walk
  • ‪咖啡陪你 - ‬2 min walk
  • ‪福缘茶楼 - ‬2 min walk

About this property

Grand Hyatt Chengdu

When visiting Chengdu, Grand Hyatt Chengdu is a great choice to consider. Guests can be pampered with massages at the spa, and Grand Cafe, one of 8 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and a 24-hour fitness centre. Public transportation is only a short walk: Chunxi Road Station is 12 minutes and 2nd Chengdu People's Hospital Station is 13 minutes.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 370 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Express check-out available
    • Late check-in subject to availability
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 8 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool

What to do

  • Golfing

Working away

  • Business centre
  • 10 meeting rooms
  • Conference centre (32292 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • 24-hour fitness centre
  • An indoor pool
  • Shopping centre on-site
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Handrails in stairwells
  • Wheelchairs available on site
  • Doorbell and phone notifications
  • Lever door handles
  • Wheelchair-width doorways
  • Phone accessibility kit
  • Well-lit path to entrance

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • 49-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Mini fridge
  • Free bottled water
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Cleaning supplies

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 5 treatment rooms. Services include massages.

Dining

Grand Cafe – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
Number 8 – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
BBQ – This restaurant only serves dinner.
Steak House – This restaurant only serves dinner.
Xi·Mi – On-site cocktail bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 208 per person
  • Airport shuttle service is offered for an extra charge of CNY 530 per vehicle (one-way. Maximum occupancy 3)

Children & extra beds

  • Rollaway beds are available for CNY 300.0 per night
  • Airport shuttle service for children costs CNY 530 (one-way)

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, mobile payments and cash.
Mobile payment options include: Alipay and WeChat Pay.
Cashless transactions are available.

Also known as

Grand Hyatt Chengdu Hotel
Grand Hyatt Chengdu
Grand Hyatt Chengdu Hotel
Grand Hyatt Chengdu Chengdu
Grand Hyatt Chengdu Hotel Chengdu

Frequently asked questions

Does Grand Hyatt Chengdu offer free cancellation for a full refund?
Yes, Grand Hyatt Chengdu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Hyatt Chengdu?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Grand Hyatt Chengdu?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Grand Hyatt Chengdu?
Yes, there's free self parking.
Is an airport shuttle service offered by Grand Hyatt Chengdu?
Yes, an airport shuttle is available. The charge is CNY 530 per vehicle one-way.
What are the check-in and check-out times at Grand Hyatt Chengdu?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at Grand Hyatt Chengdu and nearby?
Grand Hyatt Chengdu has 2 bars, a spa and an indoor pool, as well as a 24-hour fitness centre, an arcade and a picnic area.
Are there restaurants at or near Grand Hyatt Chengdu?
Yes, there are 8 on-site restaurants, featuring international cuisine.
Does Grand Hyatt Chengdu have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Grand Hyatt Chengdu like?
Grand Hyatt Chengdu is in Chengdu City Centre, a short 8-minute walk from Chengdu IFS and 11 minutes' walk from Taikoo Li Shopping Center.

Grand Hyatt Chengdu Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

William, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location near Chunxi Road and the metro, lots of shopping and food options. The club access is also very convenient with great food options. The staff for both check in and in the restaurant are all very friendly and helpful. My room even had a view of the IFS panda 🐼 can’t fault this hotel, will definitely stay again.
Amy, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Joey, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very convenient, close to everything. Staff very helpful and friendly, will definitely come back
Grace, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Fantastic
I'm so glad I chose to stay at this hotel. Excellent on every single aspect and I honestly can't really think of anything negative. Room is very clean and cosy and has a great view of the main road and IFS. Staffs are super friendly, professional and responsive. Breakfast and the lounge happy hour awesome!!! If I ever come to Chengdu again (I definitely will it's such a great city!), I will for sure stay at Grant Hyatt Chengdu again!
Dan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best hotel in Chengdu. This hotel totally sold me on Hyatt and I cannot justify staying at Marriott properties anymore. Marriott has taken their eye off customer service and it shows. Grand Hyatt offers luxury hotel experience and simply the best breakfast buffet experience in China.
Andrew, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Tania, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Wai k, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good environment , good location , hotel is very clean and nice
Richard David, 1-night trip
Verified Expedia guest review

8/10 Very good

The hotel is in a very convenient location, lots of shopping malls and restaurants around. Staff friendly and helpful. The manager prepared a cake for my wife on her birthday, it was kinda suprised and sweet. The room overall was good, just some spots are not very well maintained while the public area is nice and clean.
4-night trip
Verified Hotels.com guest review

8/10 Very good

Suk yan, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Paul, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Hyatt solves avoidable issue caused by Hotels.com
I booked club room for two persons with two twin beds and with breakfast included for 2 persons. Apparently Hotels.com sent Grand Hyatt confirmation for only one breakfast included. I showed the hotel staff the receipt from Hotels.com which said “breakfast included” but without the exact wording from the original room description. I find this to be a significant issue on Hotels.com - ie, the receipts which are issued do not show the same level of detail of what you are buying on the website. In the end, the Hyatt staff agreed to provide two breakfasts but not after much discussion. This hassle could be avoided if hotels.com issued more detailed receipts of what its customers are paying for.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

The property is in a very convenient location. Staff are very friendly. Will stay again if go back to Chengdu
Wayne, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

2/10 Poor

2-night trip
Verified Expedia guest review

8/10 Very good

Nice hotel in walking distance to many restaurants and shopping. There were things I wasn’t comfortable seeing. Even though there were controls on how you got to rooms. Strange women would jump on elevator at night with out room key. No one at hotel to control this.
Joe, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Eunhye, 6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

It’s a good place to stay. Very convenient . Easy to everything
4-night trip
Verified Wotif guest review

10/10 Exceptional

Superb hotel, worthy of a Grand Hyatt!
Superb hotel all around. Great location. Next to several pedestrian shopping streets. Close to subway stop. Super friendly staff. Wonderful buffet for breakfast. For guests with Executive Lounge access, the evening cocktail can be a great dinner substitute, making it a great value. Will highly recommend!
Anthony, 4-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Convenient location, comfortable room and excellent service
4-night trip
Verified Expedia guest review

8/10 Very good

Very convinece location, nice city view. Friendly service
1-night trip
Verified Expedia guest review