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Crowne Plaza Xian, an IHG Hotel

4.5 star property
Luxury hotel in Beilin with 3 restaurants and spa

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza Xian, an IHG Hotel

Exterior
In-room safe, desk, iron/ironing board, free cots/infant beds
Exterior
Lobby
Interior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Non-smoking
  • Free parking
  • Spa
  • Pool
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Room service
  • Business centre
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Free cots/infant beds
  • Private bathroom
  • Separate bath and shower
  • Television
  • Terrace
  • Daily housekeeping
The price is NZ$133
includes taxes & fees
8 Jan - 9 Jan

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
TV
Private bathroom
Bathrobes
Separate bath and shower
Hairdryer
Coffee/tea maker
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club lounge access

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, Club lounge access

Highlights

Air conditioning
Free cots/infant beds
TV
Private bathroom
Bathrobes
Separate bath and shower
Hairdryer
Coffee/tea maker
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Dining Area)

Suite, 1 Bedroom (Dining Area)

Suite, 1 Bedroom (Dining Area)

Highlights

Air conditioning
Free cots/infant beds
TV
Separate bedroom
Private bathroom
Bathrobes
Separate bath and shower
Hairdryer
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Free cots/infant beds
TV
Private bathroom
Bathrobes
Separate bath and shower
Hairdryer
Coffee/tea maker
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Club lounge access

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Single Beds, Club lounge access

Highlights

Air conditioning
Free cots/infant beds
TV
Private bathroom
Bathrobes
Separate bath and shower
Hairdryer
Coffee/tea maker
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

Highlights

Air conditioning
Free cots/infant beds
TV
Private bathroom
Bathrobes
Separate bath and shower
Hairdryer
Coffee/tea maker
  • 45 sq m
  • Sleeps 3
  • 1 Single Bed

Suite, 1 Bedroom

Highlights

Air conditioning
Free cots/infant beds
TV
Private bathroom
Bathrobes
Separate bath and shower
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Club lounge access

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Club lounge access

Highlights

Air conditioning
Free cots/infant beds
TV
Private bathroom
Bathrobes
Separate bath and shower
Hairdryer
Coffee/tea maker
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (High Floor)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Single Beds (High Floor)

Highlights

Air conditioning
Free cots/infant beds
TV
Private bathroom
Bathrobes
Separate bath and shower
Hairdryer
Coffee/tea maker
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Single Beds

Highlights

Air conditioning
Free cots/infant beds
TV
Private bathroom
Bathrobes
Separate bath and shower
Hairdryer
Coffee/tea maker
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed (High Floor)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Free cots/infant beds
TV
Private bathroom
Bathrobes
Separate bath and shower
Hairdryer
Coffee/tea maker
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Hilton Xian

Pool
Spa
Parking available
Internet access
9.0 out of 10, Wonderful, (415)
The price is NZ$136
includes taxes & fees
7 Jan - 8 Jan
Hilton Xian
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About the area

Map
1st Middle of Zhu Que Road, Xi'an, Shaanxi, 710061

What's nearby

  • Drum Tower - 15 min walk
  • Shaanxi History Museum - 3 min drive
  • Xi'an Bell Tower and Drum Tower - 4 min drive
  • Giant Wild Goose Pagoda - 4 min drive
  • Xi'an Bell Tower - 4 min drive

Getting around

  • Xi'an (XIY-Xianyang Intl.) - 47 min drive
  • Xi'an East Station - 12 min drive
  • Xi'an West Railway Station - 19 min drive
  • Xi'an Station - 22 min drive
  • Tiyuchang Station - 11 min walk
  • Xiaozhai Station - 18 min walk
  • Nanshaomen Station - 20 min walk

Restaurants

  • ‪太子居多国料理 - ‬2 min walk
  • ‪阿罗本酒庄 - ‬2 min walk
  • ‪上野日本料理 - ‬4 min walk
  • ‪红红炒米 - ‬3 min walk
  • ‪印度菜菜 - ‬6 min walk

About this property

Crowne Plaza Xian, an IHG Hotel

Crowne Plaza Xian, an IHG Hotel is a great choice for a stay in Xi'an. Guests can be pampered with body wraps at the spa, and Zhuque Cafe, one of 3 restaurants, serves breakfast, lunch and dinner. Other features of this luxurious hotel include an indoor pool, a bar/lounge and a fitness centre. Public transportation is close by: Tiyuchang Station is only 11 minutes on foot.

Languages

Chinese (Mandarin), English, French, German

At a glance

Hotel size

  • 315 rooms
  • Arranged over 51 floors

Arriving/Leaving

  • Check-in start time: noon; check-in end time: 6:00 AM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Reception hall

Accessibility

  • Lift

Room amenities

Be entertained

  • DVD player
  • Television

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 8 years old are not allowed in the spa.

Dining

Zhuque Cafe – This restaurant serves breakfast, lunch and dinner.
Made In Palace – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
B-G51 – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 160 per person

Children & extra beds

  • Rollaway beds are available for CNY 373.0 per night

Pool, spa, & gym (if applicable)

  • Guests under 8 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Hotel Xian
Crowne Plaza Xian
Xian Crowne Plaza
Crowne Plaza Xi'An China/Shaanxi
Crowne Plaza Xian Hotel
Crowne Plaza Xian
Crowne Plaza Xian, An Ihg
Crowne Plaza Xian, an IHG Hotel Hotel
Crowne Plaza Xian, an IHG Hotel Xi'an
Crowne Plaza Xian, an IHG Hotel Hotel Xi'an

Frequently asked questions

Does Crowne Plaza Xian, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Xian, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crowne Plaza Xian, an IHG Hotel?
Yes, there's an indoor pool.
Are pets allowed at Crowne Plaza Xian, an IHG Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Crowne Plaza Xian, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Crowne Plaza Xian, an IHG Hotel?
Check-in start time: noon; check-in end time: 6:00 AM. Check-out time is noon.
What is there to do at Crowne Plaza Xian, an IHG Hotel and nearby?
Crowne Plaza Xian, an IHG Hotel has a spa and an indoor pool, as well as a fitness centre.
Are there restaurants at or near Crowne Plaza Xian, an IHG Hotel?
Yes, there are 3 on-site restaurants, featuring Chinese cuisine.
What's the area around Crowne Plaza Xian, an IHG Hotel like?
Crowne Plaza Xian, an IHG Hotel is a short 15-minute walk from Drum Tower and 18 minutes' walk from Small Wild Goose Pagoda.

Crowne Plaza Xian, an IHG Hotel Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

An excellent place to stay. Great service. Very nice and well located. My family and I had a great stay.
John, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Yun, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

9-night family trip
Verified Hotels.com guest review

8/10 Very good

Good location, older style hotel but well maintained. Staff are excellent, very helpful to ma because I can’t speak Chinese. Great breakfast, decent smallish gym. Too much plastic to be eco-friendly but very comfortable business stay.
Daniel, 2-night business trip
Verified Hotels.com guest review

6/10 Good

I stayed a few nights at this hotel. As a five star hotel, this property meets the expectation of cleaness. The room setting is a bit out of date but it still works well in general. I particularly liked the bathroom layout -- it is larger than most hotel room bathroom by seperating toilet from shower/bath tub. The hotel staffs are good in general. However, I had a bad experience with one front desk staff -- Frank Fang. When I need to use the business center for a printing, I asked him where the business center was located. He told me that the business center had been closed. So, I asked him what the open hour of the business center was. He changed his words by saying that the business center was still open but no staff there. So, no guest can use the business center. Then, I asked his help for the printing. He said the front desk could help the printing but it would come with a charge. When I tried to hand him my USB drive for the priting, he told me that no USB drive would be accepted. Anyone who like to use the printing at the front desk has to use the Chinese App, Wechat, to transfer the file to him for the printing. For anyone without the Chinese App, nothing he can do. Then, he refused to give any additional help. I have a quite positive experience at this hotel. However, Frank Fang's attitude ruined my good impression of this hotel. Quite disappointed.
Xiao, 6-night business trip
Verified Expedia guest review

10/10 Exceptional

Jing, 4-night trip
Verified Travelocity guest review

10/10 Exceptional

Thomas, 1-night trip
Verified Expedia guest review

8/10 Very good

Friendly and helpful.
It was a good pleasant stay.
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Feng, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing
JIANG, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Thank you so much for the awesome room. I really appreciated the cleanliness, thick comfortable clean towels.
lauren, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

Good location in Xi’an city. Easy to commute to everywhere.
Amy, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

非常好的酒店，可以俯瞰西安的夜景，酒店工作人员非常热情，各项设施都很好，并且帮我们免费升级了房间，是一次愉快的入住体验，下次还会选择这家酒店
Jonathan, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent hotel, spacious rooms
Lovely hotel with opulent public rooms, and spacious well appointed bedrooms. Situated a little outside the ancient city centre - about a twenty minute walk to the City South Gate. Food good - the buffet dinner in the Zhuque excellent. The CP staff were helpful, despite the language barrier - an English speaker was usually made available when needed. Concierges were particularly obliging. 51st floor bar worth a visit, especially at night. Highly recommended.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Orbitz guest review

10/10 Exceptional

Good service
It was a very comfortable stay for our family trip. The front desk and the concierge was very helpful. The breakfast was great with a lot of good choices. Only problem is the pool is not the hotel managed facility, the water and towels are not clean and poorly maintained. It’s mainly the swim lesson program for the kids who are not staying at the hotel.
Andrew, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Disappointed stay
Strong stench in bathroom i was in..luckily i brought along a room spray.Hotel wanted an deposit of more than rmb500 per night for a 2 night stay. In earler hotel, they only needed rmb500 for stay of 2 nights. Location is not close to city center where attractions are.
Poh Chin, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent Hotel
The hotel was beautiful, well-maintained and well-located. Service was excellent. Breakfast was so varied and interesting as well as delicious!
Janice, 3-night romance trip
Verified Hotels.com guest review

6/10 Good

Beautiful property. Food mediocre and air conditioning not functioning.
1-night trip
Verified Expedia guest review

8/10 Very good

It was a nice stay. I did splurge on my hotel as there were many nice hotels in the area that were cheaper. The location was good but had to take a taxi to the bell tour and the wall. The staff spoke some English. Breakfast was very nice. The bar on the 51st floor had fantastic views and live music which was very enjoyable. Some things that didn’t impress me was when I asked for a taxi I was just told to go outside into the street and catch it myself. The taxi drivers had no idea where to take me as they spoke no English. This is something the staff could’ve helped with easily. At breakfast you have to ask for the coffee which is fine but I never got mine and had to ask another staff member. Little details but those are part of the experience when you are paying that much for a stay.
2-night trip
Verified Orbitz guest review

10/10 Exceptional

Xian Trip
The hotel, the staff, the service were all excellent.
Alan, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

The Crowne Plaza Xi'an is amazing. It's the best Crowne Plaza experience ever. It was truly a 5 Star experience.
JohnW, 2-night trip
Verified Expedia guest review