Veracruz, Veracruz (VER-General Heriberto Jara Intl.) - 21 min drive
Veracruz Central Station - 23 min drive
Restaurants
Villa Rica - 5 min walk
La Parroquia de Veracruz - 8 min walk
El Café Palacio by Bola de Oro - 6 min walk
Carl's Jr. - 8 min walk
La pizza di Marco - 8 min walk
About this property
Collection O Hotel Mocambo, Boca del Río
Collection O Hotel Mocambo, Boca del Río offers a great location, putting you within a short 10-minute walk of Mocambo Beach and Plaza Las Americas Shopping Mall. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights at this Colonial hotel include 2 outdoor pools, a children's pool and a terrace. Fellow travellers say great things about the helpful staff.
Languages
English, French, Spanish
At a glance
Hotel size
70 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site parking only available on request
Free on-site self-parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Travelling with children
Children stay for free (see details)
Children's pool
What to do
Beach nearby
Services
24-hour front desk
Laundry service
Pool loungers
Facilities
Built in 1935
Garden
Terrace
2 outdoor pools
2 indoor pools
Spa services
Colonial architecture
Room amenities
Be entertained
Cable/satellite TV channels
Sleep well
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Toilet paper
Stay connected
Free WiFi
More
Connecting/adjoining rooms available
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 220 for adults and MXN 220 for children
Parking
Guests must contact this property in advance to reserve on-site parking
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:00 PM
Children under 12 years old are not allowed in the swimming pool without adult supervision
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Long-term renters welcome.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Mocambo
Hotel Mocambo Veracruz
Mocambo Veracruz
Hotel Mocambo Veracruz/Boca Del Rio, Mexico
Mocambo Hotel Boca Del Rio
Hotel Mocambo Veracruz Boca del Rio
Mocambo Veracruz Boca del Rio
Frequently asked questions
Does Collection O Hotel Mocambo, Boca del Río offer free cancellation for a full refund?
Yes, Collection O Hotel Mocambo, Boca del Río does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Collection O Hotel Mocambo, Boca del Río?
Yes, there are 2 indoor pools, 2 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Collection O Hotel Mocambo, Boca del Río?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Collection O Hotel Mocambo, Boca del Río?
Yes, there's free self parking.
What are the check-in and check-out times at Collection O Hotel Mocambo, Boca del Río?
Check-in start time: 3 PM; check-in end time: anytime. Check-out time is noon. Express check-out is available.
Is there an on-site casino at Collection O Hotel Mocambo, Boca del Río?
No, this hotel doesn't have a casino, but Casino Codere Boca del Río (13-min walk) and Big Bola Casino (4-min drive) are both nearby.
What is there to do at Collection O Hotel Mocambo, Boca del Río and nearby?
Collection O Hotel Mocambo, Boca del Río has 2 outdoor pools and spa services, as well as a garden.
Are there restaurants at or near Collection O Hotel Mocambo, Boca del Río?
Yes, there's an on-site restaurant.
What's the area around Collection O Hotel Mocambo, Boca del Río like?
Collection O Hotel Mocambo, Boca del Río is a short 6-minute walk from Mocambo Beach and 7 minutes' walk from World Trade Center Veracruz.
Collection O Hotel Mocambo, Boca del Río Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
7.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
4/10 Fair
19 September 2024
Rodolfo
Rodolfo, 6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 July 2024
Leidia diyitsa
Leidia diyitsa, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
16 June 2024
Old
Jose
Jose, 4-night trip
Verified Expedia guest review
10/10 Exceptional
6 June 2024
Alexander
Alexander, 1-night trip
Verified Expedia guest review
6/10 Good
8 February 2024
As far as a budget friendly hotel near the beach and the city it’s hard to beat. For this I would rate it at 5 stars. The downsides are that the hotel is very dated, rooms and hotel areas are showing wear and tear but everything was clean. The walk over to the beach was close but you’re entering the public beach area. Staff seemed a bit annoyed with my presence.
Terry
Terry, 2-night trip
Verified Expedia guest review
8/10 Very good
25 January 2024
This is an iconic hotel, unlikt the Hotel Ruiz Galindo in Fortín which is now abandoned, Hotel Mocambo mantains its character, sure needs a fresh coat of paint but other than that I am extremely pleased with my stay
SERGIO
SERGIO, 3-night trip
Verified CheapTickets guest review
10/10 Exceptional
26 December 2023
Iconic hotel- with unique stories, architecture, views, and kind staff. Location is perfect.
Laura
Laura, 2-night family trip
Verified Expedia guest review
6/10 Good
12 December 2023
The property is beautiful. Its beauty and history are incomparable, but property needs repairs. They have one restaurant with very little options and no room service. Location is not very convenient. The lady working the small gift shop is absolutely adorable very nice lady. The young man in the pool area goes above and beyond to make guests stay as pleasant as possible!
Claudia
Claudia, 3-night trip
Verified Expedia guest review
10/10 Exceptional
9 December 2023
Very nice staff, room was nice. Air conditioner works. Complimentary coffee ironically was very good! room overlooks ocean. Would stay there again.
Jeffrey
Jeffrey, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 October 2023
ANTONIO
ANTONIO, 1-night trip
Verified Expedia guest review
8/10 Very good
1 August 2023
Check in is at 3:00 pm however I had to wait until 5:00 pm to get my room, bathroom was flooded every night from the rain leaking trough the roof, no cable on TV, the staff was very helpful and kind.
Sandra
Sandra, 3-night trip
Verified Expedia guest review
8/10 Very good
11 July 2023
The view the pool are good
Daniel
Daniel, 4-night family trip
Verified Expedia guest review
2/10 Poor
20 June 2023
Terrible condition unsafe dirty felt miserable
Manuel
Manuel, 7-night family trip
Verified Expedia guest review
2/10 Poor
12 June 2023
Denise
Denise, 7-night trip
Verified Expedia guest review
10/10 Exceptional
21 May 2023
Honest review here. For me this property is a paradox. The architecture, fabulous wood appointments, interior spaces and interior pools of the common areas are absolutely beautiful and for the most part well maintained. Likewise with the rooms. The main pool area is dated but the main pool and surrounding mini pools are clean and well maintained. I couldn't help but feel I was in a hotel that was, in it's day, the Crown Jewel of Veracruz hosting Celebrities from around the world from a by-gone Hollywood Era of the 50's. As an architectural photographer I loved walking around the property taking photos of the grand wooden interior halls, columned bathing areas and conference rooms. Walking the exterior spaces is where the reality of this once grand hotel is unfortunately falling into disrepair. The complexity of the grounds is a huge maintainence undertaking and I imagine has suffered from the buisness decision to upkeep other areas of the hotel. I loved this hotel. I am also somewhat sad to see it's exterior decline. I will stay again as long as they maintain the rooms, pools and interior spaces as the currently do. Thank you for keeping this beautiful hotel functionally alive!
richard a
Verified Expedia guest review
10/10 Exceptional
1 April 2023
Nice place recommend
Arturo
Arturo, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
13 March 2023
Property was beautiful but needs attention but I would still stay in the future
Joseph D.
Joseph D., 3-night trip
Verified Expedia guest review
10/10 Exceptional
2 March 2023
It is a beautiful hotel full of history. Every where you look you will see gorgeous nooks and details of a well built hotel from the last century. The swimming pool is superb.
CARLOS
CARLOS, 8-night business trip
Verified Expedia guest review
4/10 Fair
27 February 2023
I grew up coming here for the pool, but it is so run down now. Restaurant was closed for renovations. Beds are very uncomfortable. I still enjoyed the pool and service from Leo.
Rachel
Rachel, 4-night family trip
Verified Expedia guest review
8/10 Very good
3 February 2023
Beautiful hotel, very well located. Could use some maintenance to restore its former glory. Noisy renovation work in some areas.
Manuel
Manuel, 2-night family trip
Verified Expedia guest review
8/10 Very good
8 January 2023
The property need some remodeling work. Good area, very clean, familiar environment
Gabriel
Gabriel, 1-night family trip
Verified Expedia guest review
6/10 Good
13 September 2022
El hotel es muy antiguo y requiere de mucho mantenimiento.
Nos encontramos telarañas viejas en una esquina de nuestra habitación. La atención extraordinaria, el staff muy amables felicitaciones para ellos