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Serras Andorra

5.0 star property
Ski-in/ski-out hotel with free ski shuttle, near GrandValira

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Serras Andorra

Front of property - evening/night
Junior Suite
Terrace/patio
Penthouse | Living area
Penthouse | Living area
VIP Access

Reviews

10 out of 10

Exceptional

Popular amenities

  • Pet-friendly
  • Electric vehicle charging point
  • Pool
  • 24/7 front desk
  • Ski facilities
  • Bar
Main amenities
  • Daily housekeeping
  • Ski-in/ski-out access
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Free ski shuttle
  • Ski rentals and lessons
  • Ski storage
  • Ski passes
  • 24-hour fitness centre
  • Sauna
For families
  • Children stay free
  • Babysitting (surcharge)
  • Playground on-site
  • Television
  • Terrace
  • Daily housekeeping
The price is NZ$830
includes taxes & fees
13 Jan - 14 January 2025

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Individually furnished
Flat-screen TV
Renovated in 2021
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
Heated bathroom floor
  • 25 sq m
  • Sleeps 2
  • 1 King Bed and 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Individually furnished
Flat-screen TV
Renovated in 2021
Blackout curtains
Premium bedding
Bathrobes
Eco-friendly toiletries
Separate bath and shower
  • 45 sq m
  • Sleeps 2
  • 2 Single Beds and 1 King Bed

View all photos for Family Grand Deluxe

Family Grand Deluxe

Family Grand Deluxe

Highlights

Individually furnished
Flat-screen TV
Renovated in 2021
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
Heated bathroom floor
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, individually furnished

Deluxe Room

Highlights

Individually furnished
Flat-screen TV
Renovated in 2021
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
Heated bathroom floor
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Individually furnished
Flat-screen TV
Renovated in 2021
Blackout curtains
Premium bedding
Hairdryer
Separate bath and shower
Eco-friendly toiletries
  • 80 sq m
  • Sleeps 6
  • 1 Double Bed

View all photos for Grand Deluxe Room

Grand Deluxe Room

Grand Deluxe Room

Highlights

Individually furnished
Flat-screen TV
Renovated in 2021
Blackout curtains
Premium bedding
Bathrobes
Eco-friendly toiletries
Separate bath and shower
  • 40 sq m
  • Sleeps 3
  • 2 Single Beds and 1 King Bed

View all photos for Penthouse

Penthouse | Living area

Penthouse

Highlights

Separate sitting area
Individually furnished
Dining table
Flat-screen TV
Renovated in 2021
Premium bedding
Blackout curtains
2 bedrooms
  • 100 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Individually furnished
Flat-screen TV
Renovated in 2021
Blackout curtains
Premium bedding
Hairdryer
Bathrobes
Heated bathroom floor
  • 35 sq m
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

Similar properties

Exterior

Sport Hotel Hermitage & Spa

Pool
Free breakfast
Spa
Airport transfer
9.6 out of 10, Exceptional, (164)
The price is NZ$1,189
includes taxes & fees
12 Jan - 13 January 2025
Sport Hotel Hermitage & Spa
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About the area

Map
Carretera General 2, nº26, Soldeu, Andorra, AD100

What's nearby

  • GrandValira - 3 min walk - 0.3 km
  • Soldeu Ski Resort - 4 min walk - 0.4 km
  • El Tarter Snow Park - 1 min drive - 1.0 km
  • TSD4 Pas De La Casa Ski Lift - 12 min drive - 10.5 km
  • Pas de la Casa Resort - 14 min drive - 11.4 km

Getting around

  • La Seu d'Urgell (LEU) - 72 min drive
  • Barcelona El Prat Airport (BCN) - 170 min drive
  • L'Hospitalet-pres-l'Andorre Station - 31 min drive
  • Porté-Puymorens Station - 32 min drive
  • Burton's Station - 34 min drive
  • Airport shuttle (surcharge)
  • Free ski shuttle

Restaurants

  • ‪Restaurant Manacor Grill - ‬2 min drive
  • ‪L'Ovella Negra - ‬5 min drive
  • ‪Burger Brothers - ‬1 min drive
  • ‪The Boss - ‬2 min drive
  • ‪Taittinger Sol I Neu Restaurant - ‬14 min walk

About this property

Serras Andorra

Serras Andorra allows you more time for skiing with ski-in/ski-out access. Guests can visit the spa to indulge in deep-tissue massages, facials or body scrubs, and local cuisine is served at Restaurante Bruna, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge and a 24-hour fitness centre. Skiers will appreciate the free ski shuttle, along with access to ski passes, storage and rentals.

Languages

Catalan, English, French, Portuguese, Spanish

At a glance

Hotel size

  • 60 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)
  • Babysitting*

Pets

  • Pets allowed (dogs only, 1 total, up to 10 kg per pet)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site self-parking (EUR 25 per night)
  • Secured covered on-site valet parking (EUR 25 per night)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site
  • Free off-site parking within 16 ft

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Free ski shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Playground
  • Babysitting (surcharge)
  • Toys

What to do

  • Hiking/biking trails
  • Helicopter/aeroplane tours
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Sledging nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Bike storage
  • Ski equipment hire
  • Ski storage
  • Snow sports gear
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • An indoor pool
  • Arcade/games room
  • Bike parking
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Lockers available
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 120
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Accessible airport shuttle
  • Well-lit path to entrance

Ski

  • Ski-in/ski-out access
  • Free ski shuttle
  • Ski passes
  • May offer priority ski access
  • Skiing lessons
  • Ski storage
  • Ski hire
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Heating (climate-controlled)
  • Minibar
  • Espresso maker
  • Dressing gowns and slippers
  • Children's dressing gowns

Sleep well

  • Blackout curtains
  • Premium bedding

What to enjoy

  • Individually furnished
  • Heated floor (bathroom)

Freshen up

  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, facials and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

Dining

Restaurante Bruna – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
Bar 42º – On-site bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.14 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 28 for adults and EUR 28 for children
  • Airport shuttle service is offered for an extra charge of EUR 540 per vehicle (one-way. Maximum occupancy 5)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Cots/infant beds are available for EUR 55.0 per day
  • Rollaway beds are available for EUR 95.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 50 per pet, per night

Parking

  • Covered self-parking costs EUR 25 per night
  • Covered valet parking costs EUR 25 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 9:00 PM
  • Guests under 3 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system and eco-friendly cleaning products.
This property accepts credit cards. Cash is not accepted.

Also known as

Parador Canaro Hotel
Parador Canaro Hotel Soldeu
Parador Canaro Soldeu
Parador Canaro Hotel Incles
Parador Canaro Incles
Hotel Parador Canaro Andorra/Incles

Frequently asked questions

Does Serras Andorra offer free cancellation for a full refund?
Yes, Serras Andorra does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Serras Andorra?
Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 9:00 PM.
Are pets allowed at Serras Andorra?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of EUR 50 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Serras Andorra?
Yes. Self-parking costs EUR 25 per night. Valet parking costs EUR 25 per night. Parking spaces may be limited. Electric car charging is available.
Is an airport shuttle service offered by Serras Andorra?
Yes, an airport shuttle is available. The charge is EUR 540 per vehicle one-way.
What are the check-in and check-out times at Serras Andorra?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Serras Andorra and nearby?
Have fun with on-site winter activities such as skiing. Additional recreation on-site includes helicopter/aeroplane tours. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Serras Andorra also has a 24-hour fitness centre and a sauna, as well as an arcade.
Are there restaurants at or near Serras Andorra?
Yes, Restaurante Bruna offers local cuisine.
What's the area around Serras Andorra like?
Serras Andorra is a short 3-minute walk from GrandValira and 4 minutes' walk from Soldeu Ski Resort.

Serras Andorra Reviews

Reviews

10

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Amazing hotel and amenities! Beautiful setting and amazing build quality!
Kelvin, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Abelardo, 2-night trip
Verified Expedia guest review

10/10 Exceptional

It’s the perfect spot for a family vacation! Everything and everyone was amazing
adele, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Leon, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We thoroughly enjoyed our stay and will be coming back for a longer stay - highly recommend. The staff is attentive and courteous. Our room wasn’t heating properly, we figured it would just take some time since we had just arrived and so left to take advantage of the amenities/go to dinner; we didn’t give the heating a second thought. But the staff was proactive in their response, offering us new rooms before we even realized there was an issue. Our 5-year-old loved the play room. The restaurant served great food. And of course, we loved the proximity to hikes and overall location.
Elizabeth, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location excellent service. Top class cuisine
Nicholas, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

We had just come off of a hike when we entered the hotel. It Smelled very nice as we walked in. We were greeted warmly, and offered wash rags and cold drinks. Staff was friendly and super helpful showing us around the property and getting reservations lined up for us. Rooms were very well appointed, and very comfortable. Spa was very clean, peaceful, the best I have ever experienced! I would definitely go there again!
Weston, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice facilities. Friendly staff
STEVEN, 1-night trip
Verified Travelocity guest review

8/10 Very good

Michael, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Konstantin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Adrian, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gordon, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

excepcional!
Como siempre excelente, el personal super amable y atento. Las instalaciones de 10! Como siempre hemos estado muy bien cuidados. La comida excepcional. Todo perfecto. Gracias por cuidarnos tan bien. Repetiremos seguro.
Sandra, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Freundlichkeit par excellence
Sehr schönes Hotel...extrem freundliches und hilfsbereites Personal...
Jörg, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Erlend Hansen, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Ana, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

José Antonio, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel excelente! Tudo otimo! So o colchao da cama que poderia ser mais firme, menos mole. De resto tudo nota 10!
Luiz Felipe, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

barbara, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joan, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Noriel, 5-night trip
Verified Expedia guest review

10/10 Exceptional

noe alberto, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pers, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Montse, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

10/10
experiencia increíble. Personal muy muy amable y profesional Una mención especial por el servicio de transfer del hotel a los remontes de Soldeu (telecabina). El personal carga todo el material de ski , te ayudan en todo desde las taquillas hasta bajar de la furgoneta. El Spa es my completo cuanto a sus instalaciones
Carles, 3-night trip with friends
Verified Hotels.com guest review