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Irotama Lago

4.0 star property
Family-friendly Santa Marta hotel with full-service spa, connected to the convention centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Irotama Lago

5 outdoor pools, pool umbrellas, pool loungers
Superior Room
Kayaking
Reception
Standard Bungalow | Living area
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Airport transfer
  • Pet-friendly
  • Spa
  • Pool
  • Gym
Main amenities
  • Daily housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • 5 outdoor pools
  • Free children's club
  • Free airport shuttle
  • Free area shuttle
  • 2 outdoor tennis courts
  • Fitness centre
  • Sauna
  • Steam room
For families
  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Fridge
The price is NZ$239
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Garden
Deck/patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 41 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Bungalow

Premium bedding, in-room safe, laptop workspace, blackout curtains

Standard Bungalow

Highlights

Garden
Deck/patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Garden
Deck/patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 47.17 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Luxury Room

Luxury Room

Luxury Room

Highlights

Garden
Deck/patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 179 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room Standard With Garden View

Premium bedding, in-room safe, laptop workspace, blackout curtains

Room Standard With Garden View

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Room Junior With Garden View

Premium bedding, in-room safe, laptop workspace, blackout curtains

Room Junior With Garden View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

Similar properties

Exterior

Santa Marta Marriott Resort Playa Dormida

Pool
Spa
Parking available
Free WiFi
9.4 out of 10, Exceptional, (716)
The price is NZ$243
includes taxes & fees
8 Dec - 9 Dec
Santa Marta Marriott Resort Playa Dormida
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About the area

Map
Km 14 Via Cienaga, Santa Marta, Magdalena, 91464

What's nearby

  • Bello Horizonte Beach - 6 min walk - 0.6 km
  • Zazue - 7 min walk - 0.6 km
  • Rodadero Sea Aquarium and Museum - 12 min drive - 10.5 km
  • Parque de Los Novios - 13 min drive - 13.6 km
  • Rodadero Beach - 18 min drive - 8.8 km

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 11 min drive
  • Free airport shuttle
  • Free local area shuttle

Restaurants

  • ‪Subway - ‬6 min drive
  • ‪Cosechas - ‬6 min drive
  • ‪El Patrón - ‬9 min walk
  • ‪Crepes & Waffles - ‬8 min walk
  • ‪Harrys parrilla Y Tragos - ‬14 min walk

About this property

Irotama Lago

At Irotama Lago, you can spend time at the beach enjoying beach umbrellas, volleyball and sunloungers, plus you'll have access to on-site windsurfing and kayaking. 5 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, facials and manicures and pedicures. The coffee shop/cafe is a great spot for a bite to eat, and cold drinks are served at the bar/lounge. Other highlights include 2 outdoor tennis courts, a free airport shuttle and a free kid's club. Fellow travellers say great things about the helpful staff.

All-inclusive

All-inclusive room rates at Irotama Lago are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

At a glance

Hotel size

  • 578 rooms

Arriving/Leaving

  • Check-in start time: 4:00 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • Pets allowed (dogs only, 1 total, up to 15 kg per pet)*
  • Specific rooms only*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free secured, covered on-site self-parking

Transfers

  • Free airport shuttle on request (available 24 hours a day)*

Off-site

  • Free area shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Water slide
  • Free local shuttle
  • Playground
  • Supervised childcare (surcharge)
  • Local/corner shop
  • Stair gate
  • Lifeguard on-site

What to do

  • On the beach
  • Tennis lessons
  • Fitness classes
  • Beach volleyball
  • Golf lessons
  • Kayaking
  • Motor boating
  • Personal watercraft (motorised)
  • Windsurfing
  • Shopping
  • Access to nearby outdoor pool
  • Boat tours nearby
  • Scuba-diving nearby

Working away

  • Business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (5813 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 5 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Communal living room
  • Fitness centre
  • Golf driving range on-site
  • 5 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Water slide
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Thin carpet in room

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Portable fan
  • Coffee/tea maker
  • Slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Deck or patio
  • Garden

Freshen up

  • Rainfall shower heads
  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

IROTAMA has 1 treatment room. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Pet deposit: COP 300000 per stay
  • Pets are allowed for an extra charge of COP 135000 per pet, per night

Pool, spa, & gym (if applicable)

  • Facility access costs COP 4300 per person, per night
  • Children under 15 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts major credit cards and cash.
Cashless transactions are available.

Also known as

Irotama
Irotama Resort
Irotama Resort Santa Marta
Irotama Santa Marta
Irotama Hotel Santa Marta
Irotama Resort Karisma Santa Marta
Irotama Resort Karisma
Irotama Karisma Santa Marta
Irotama Resort Santa Marta
Irotama Santa Marta
Irotama
Resort Irotama Resort Santa Marta
Santa Marta Irotama Resort Resort
Resort Irotama Resort
Irotama Resort By Karisma
Irotama Resort
Irotama Lago Hotel
Irotama Lago Santa Marta
Irotama Lago Hotel Santa Marta

Frequently asked questions

Does Irotama Lago offer free cancellation for a full refund?
Yes, Irotama Lago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Irotama Lago?
Yes, there are 5 outdoor pools and a children's pool.
Are pets allowed at Irotama Lago?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 15 kg per pet. There's a charge of COP 135000 per pet, per night, and there's also a deposit of COP 300000 per stay. Food and water bowls are available.
Is parking offered on site at Irotama Lago?
Yes, there's free self parking.
Is an airport shuttle service offered by Irotama Lago?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Irotama Lago?
Check-in start time: 4:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Irotama Lago and nearby?
Have fun with on-site activities such as kayaking, windsurfing and volleyball and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes and volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 5 outdoor swimming pools. Irotama Lago also has a water slide, a sauna and a steam room, as well as an arcade, a picnic area and a garden.
Are there restaurants at or near Irotama Lago?
Yes, there's an on-site restaurant.
Does Irotama Lago have any outdoor private spaces?
Yes, every room features a deck or patio and a garden.
What's the area around Irotama Lago like?
Irotama Lago is located on the waterfront, a short 7-minute walk from Zazue and 6 minutes' walk from Bello Horizonte Beach.

Irotama Lago Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

nice resort
Very nice resort great location. Various restaurants and lots of pools to choose from.
Alice, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Trouble to check in / Problemas con el check in
The place is as described on the page, it feels like home and the view from the balcony is beautiful, you can see the sunrise, the pools and it is full of trees and many little birds. The food is delicious, they have a different menu, I was traveling with my daughter and she enjoyed it. The only horrible thing that happened to me when I arrived at the hotel, they couldn't find the check in and that was when I showed the payment and the confirmation number. It was horrible. I waited 1 hour and nobody knew anything. My aunt, who was the one who did everything in the USA, called hotels.com and they called me and the charge and everything appeared, but at the hotel nothing, very disorganized, terrible. If you bring a girl, they ask for the birth certificate to enter. El lugar es como lo describen en la pagina, se siente como en casa y la vista desde el balcon es bellisimo puedes ver el amanecer, las piscinas y esta lleno de arboles y muchos pajaritos. La comida es deliciosa tienen un menu diferente, yo viajaba con mi hija y ella lo disfruto. Lo unico horrible que me paso cuando llegue al hotel no encontraban el check in y eso yo mostrando el pago, e lnumero de confirmacion fue horrible fue 1 hora esperando y nadie sabia nada, mi tia que fue la que hizo todo en USA llamo a hotels.com y ellos me llamaron y aparecia el cobro y todo, pero en el hotel nada muy desorganizados terrible. Si llevas una nina te piden la partida de nacimiento para entrar.
Carolina, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Phillip, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

beautiful resort, just needed more sun umbrellas around the pool
Anita, 5-night family trip
Verified Expedia guest review

8/10 Very good

8,9
Staying in Irotama has always been fun, the recreation is excellent, the service and cleanliness are very good. The food in the restaurants, however, was not good enough for the price they charge, which is very high. The buses need to be fixed because the air conditioning does not work well and the bar in the room was empty. There is a minimarket, but it is really very poor.
Sandra, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Marina, 3-night trip
Verified Expedia guest review

10/10 Exceptional

This was one of the best resorts I have ever stayed out. The beach, pools, staff and menu were amazing. I can not wait to come back.
Natasha, 3-night family trip
Verified Expedia guest review

8/10 Very good

Jason, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely place. Excellent food, perfect for families and all kind of people. Nice tennis courts, night shows...a really good place.
Luis Enrique, 3-night romance trip
Verified Expedia guest review

2/10 Poor

To many mosquitoes, only one restaurant with air conditioning, the prices they charge are very high/expensive for the hotel and the amenities they offer, the restaurant prices are very high/expensive , the beach is not private, it belongs to the entire town, including dogs. I will not stay at this hotel no more and will not recommend it to no one.
Ligia, 3-night romance trip
Verified Expedia guest review

8/10 Very good

No entertainment
Jorge, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Siempre será una gran opción para vacaciones, el lugar es hermoso, lleno de naturaleza y el servicio es superior! El staff súper atento y dispuesto, dando la milla extra! Me encanta pasar mis días libres en el Irotama
Bibiana, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Didn’t feel the water in the gulf was very clean. The air pollution was bad.
Gregg, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Carlos, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The food, the service, all the workers there are excellent!
Ximena, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

John, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good
Luis, 2-night trip
Verified Expedia guest review

6/10 Good

Not entertaining, Too Plain,
Jorge, 1-night trip
Verified Expedia guest review

8/10 Very good

Charming resort in a lovely forest like secluded setting. For the authentic experience it's worth staying at the bungalows or bohios.
Hector, 3-night family trip
Verified Ebookers guest review

10/10 Exceptional

*
Melissa, 3-night family trip
Verified Expedia guest review

8/10 Very good

Great, short getaway
Couple's vacation
Mario, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

German, 3-night trip
Verified Expedia guest review

10/10 Exceptional

We liked everything! from the moment we were picked up from the airport ,even though we were late due to a delay of the flight . The whole staff was wonderful,the food chices were good, and the drinks were very delicious. We definetly coming back again.
DAVID GARDUNO, 4-night romance trip
Verified Expedia guest review

6/10 Good

Unfortunately the beach was closed on my stay there and when I asked why they didn’t advertise so I wouldn’t stay there, I was given a lame excuse(not worth mentioning). This is a resort so a beach matters. Next I checked in at the main building then when I was at my building I had to do the check in all over again. Why twice I don’t know but it is a long slow process. Then they asked me to pay. I already paid and showed my receipt but they still didn’t believe me. So it took even longer and many calls before they realized I did pay. Room was beautiful but so hot and humid. It took a while for it to cool down once the air conditioning was fixed. They did that quickly I must admit Buffet breakfast was ok. 6 out of 10. My tower was on one end and the pools on the other end. Shuttle cart. English extremely limited.
2-night trip
Verified Hotels.com guest review

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