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Hotel ZERMAMA Zermatt

4.0 star property
Mountain hotel with restaurant, near Zermatt-Furi Gondola

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel ZERMAMA Zermatt

Exterior
Restaurant
Heated floors
Bar (on property)
Grand Double Room, Balcony

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Connecting rooms available
  • Bar
  • Pet-friendly
  • Ski facilities
  • Laundry facilities
  • Non-smoking
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Ski storage
  • Ski passes
  • Room service
  • Coffee shop/cafe
  • Train station pick-up service
  • Terrace
  • Reception fireplace
  • Front desk safe
  • Snack bar/deli
Feel at home
  • Children stay free
  • Connecting/adjoining rooms available
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is NZ$960
includes taxes & fees
2 Feb - 3 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Suite

Balcony view

Classic Suite

Highlights

Balcony
Separate sitting area
Heating
Connecting rooms available
Free cots/infant beds
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds and 1 Queen Sofa Bed

View all photos for Grand Double Room, Balcony

Grand Double Room, Balcony

Grand Double Room, Balcony

Highlights

Balcony
Heating
Connecting rooms available
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Twin Room, Balcony, Mountain View

Classic Twin Room, Balcony, Mountain View

Classic Twin Room, Balcony, Mountain View

Highlights

Balcony
Heating
Connecting rooms available
Free cots/infant beds
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Hairdryer
  • 22 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Single Room, Private Bathroom

Classic Single Room, Private Bathroom

Classic Single Room, Private Bathroom

Highlights

Separate sitting area
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

Highlights

Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
Matterstrasse 23, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Zermatt Visitor Center - 5 min walk
  • Zermatt - Furi - 6 min walk
  • Zermatt-Furi Gondola - 14 min walk
  • Sunnegga Ski Resort - 20 min drive

Getting around

  • Sion (SIR) - 77 min drive
  • Geneva International Airport (GVA) - 80 miles/128.7 km
  • Zermatt Gornergratbahn Station - 5 min walk
  • Zermatt (QZB-Zermatt Train Station) - 6 min walk
  • Zermatt Station - 6 min walk
  • Train station pickup (surcharge)

Restaurants

  • ‪Golden India - ‬4 min walk
  • ‪Le Petit Royal - ‬6 min walk
  • ‪Zermatt Kaffee Rösterei & Kitchen - ‬3 min walk
  • ‪Restaurant Bar Manud - ‬6 min walk
  • ‪Fuchs - ‬1 min walk

About this property

Hotel ZERMAMA Zermatt

Hotel ZERMAMA Zermatt offers a fantastic location, putting you only steps from Zermatt-Matterhorn Ski Paradise. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Other highlights at this Art Deco hotel include a snack bar/deli and a terrace. Fellow travellers love the helpful staff.

Languages

Dutch, English, French, German, Portuguese

At a glance

DONE

Hotel size

    • 29 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 9:30 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 7:30 AM - 10:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Zermatt is in a car-free zone and can be reached only by train.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (6 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Transfers

    • Train station pickup
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

What to do

  • Ski passes
  • Archery
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Wildlife viewing nearby
  • Skiing lessons nearby
  • Snowboarding nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Snow sports gear

Facilities

  • 1 building/tower
  • Built in 2019
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in reception
  • Television in common areas
  • Art gallery on-site
  • Designer shops on-site
  • Lockers available
  • Art Deco architecture

Accessibility

  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Roll-in shower
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Cable/satellite TV channels

Home comfort

  • Heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Alarm clock
  • Premium bedding

What to enjoy

  • Heated floors

Freshen up

  • Rainfall shower heads
  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately CHF 15 to 30 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 15 per pet, per day

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher and a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Admiral Hotel Zermatt
Admiral Zermatt
Admiral
Hotel Mama Zermatt
Hotel ZERMAMA Zermatt Hotel
Hotel ZERMAMA Zermatt Zermatt
Hotel ZERMAMA Zermatt Hotel Zermatt

Frequently asked questions

Does Hotel ZERMAMA Zermatt offer free cancellation for a full refund?
Yes, Hotel ZERMAMA Zermatt does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel ZERMAMA Zermatt?
Yes, pets are welcome. There's a charge of CHF 15 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel ZERMAMA Zermatt?
Sorry, there's no on-site parking at Hotel ZERMAMA Zermatt.
What are the check-in and check-out times at Hotel ZERMAMA Zermatt?
Check-in start time: 3:00 PM; check-in end time: 9:30 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel ZERMAMA Zermatt and nearby?
Have fun during the warmer months with activities such as archery. Additional recreation nearby includes game viewing.
Are there restaurants at or near Hotel ZERMAMA Zermatt?
Yes, there's an on-site restaurant.
What's the area around Hotel ZERMAMA Zermatt like?
Hotel ZERMAMA Zermatt is in the heart of Zermatt, a short 5-minute walk from Zermatt Gornergratbahn Station and 2 minutes' walk from Zermatt–Sunnegga Funicular.

Hotel ZERMAMA Zermatt Reviews

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent room: good size, clean, and well-equipped. The location is within walking distance from the train station, and Matterhorn. The staff are friendly and very helpful.
Bolt, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Location is great. Staffs are nice.
Diane, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Hard to keep room temp control, but otherwise AMAZING!
Fallon, 2-night romance trip
Verified Expedia guest review

8/10 Very good

The staff was very friendly and professional… the room was very comfortable… loved the fake fur robes !!! They didn’t have a iron in the room and you couldn’t get one Very walkable to the train station, shopping and restaurants
Cynthia, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Wai Han Miranda, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Patricia, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excelent stay, great staff.
Ricardo, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

5 stars
Nice clean hotel and the staff were very friendly and helpful. Food was very good in the hotel restaurant.
Mike, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

What an amazing property. Quintessential Switzerland Chalet style hotel. Masterfully decorated. Clean, comfortable and ideally located to all attractions, restaurants and activities. Zermatt - you are a beautiful town. We will go back!
Michael, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

This was a fantastic stay. Margarita showed me to my room and I had a balcony facing the river. The room was comfortable, and had a great design that felt like mountain chic. They even had a yoga mat and foam roller in the room which I greatly appreciated. I ate at the restaurant a couple of times and it was high quality food. Margarita also helped me figure out what to do during my time there. This was one of my favorite hotels that I’ve ever shayed at. Every detail has been thought about.
Christine, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Enjoyable stay at Zermama! The room was really nice, feels like you’re staying in a cabin. We happened to be there during a warm period and rooms don’t have AC but you can open windows to keep air moving. However there is construction happening nearby so if you are a light sleeper expect to be woken up around 7am from the noise. Hotel is pretty close to the main train stations, and main road. Overall, I would stay here again!
Aubrey, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

We enjoyed our our stay at the Hotel Zermama. This is a classy hotel with very nice modern rooms located over the sounds of a tranquil river and a 9 minute walk to Zermatt’s main street and train station. The location is walkable to Zermatt’s train excursions. Call from the the hotel directory at the train station and they will come and pick you up. The restaurant is very nice for for breakfast, lunch, and dinner. The outside setting for drinks is wonderful. The fake fur bear ropes are so cool to enjoy sitting out on their balcony. The friendly staff is excellent and will offer good suggestions for thing to do. Internet was good. We like the romantic soft lighting and fire glowing (TV screen saver) adding to the warm cosy decor. The full length windows and large balcony added to a spacial feeling.
Wayne, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

This hotel is a hidden gem. It's clean, the staff is fun and friendly. It's like living with your family. We loved it! Jim
James, 2-night trip
Verified Hotels.com guest review

6/10 Good

Blong, 2-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cozy, modern lodge with friendly, helpful staff. I loved this hotel!
David, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Highly recommend
Excellent stay at beautiful hotel
Colleen, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great place !! Awesome location and everything is brand new. Excellent customer service
Tushar, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Daniel, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ruining, 1-night trip
Verified Expedia guest review

10/10 Exceptional

I we love Zermama. A beautiful hotel in a beautiful location.
Robert, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

I’ll be back!
Beautiful view and room, easy check in, very clean, wish we could have stayed longer!
Jeri, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly staff- great location
Berna, 1-night family trip
Verified Expedia guest review

6/10 Good

I am highly disappointed as this property is not worth what Expedia charged me for it. Their rack rate was much less which I only learned on getting there and complaining about the tiny room. Barely, there was room to walk around. I would not recommend this property at the rate of about $375. If one can get for $200 and need to just sleep there then perhaps it’s ok.
Rekha, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lynne, 2-night family trip
Verified Hotels.com guest review