Dongmen Pedestrian Street - 20 min drive - 24.1 km
Shenzhen Longgang Universiade Center - 21 min drive - 22.7 km
Getting around
Shenzhen (SZX-Shenzhen Intl.) - 73 min drive
Hong Kong International Airport (HKG) - 87 min drive
Shenzhen East Railway Station - 21 min drive
Shenzhen Station - 22 min drive
Sungang Railway Station - 22 min drive
Airport shuttle (surcharge)
Train station pickup (surcharge)
Free beach shuttle
Restaurants
必胜客 - 16 min walk
McDonald’s 麦当劳 - 14 min walk
京基粤菜王府 - 13 min walk
愿望塔 - 16 min walk
情聚酒吧 - 16 min walk
About this property
Kingkey Palace Hotel Shenzhen
When visiting Shenzhen, Kingkey Palace Hotel Shenzhen is a great choice to consider. After hanging out at the outdoor pool or indoor pool, guests can grab a bite to eat at Tian Tao Court Seafood, one of 3 restaurants, which serves Chinese cuisine and is open for lunch and dinner. This luxurious hotel also features a poolside bar, a fitness centre and a children's pool.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
282 rooms
Arranged over 11 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Electric vehicle charging point on site
Transfers
Airport shuttle (available 24 hours)*
Train station pickup*
Off-site
Free beach shuttle
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
3 restaurants
Bar/lounge
Poolside bar
Coffee/tea in a common area
Barbecue grills
24-hour room service
Travelling with children
Children's pool
Water slide
What to do
Free beach shuttle
Private beach nearby
Bike rentals nearby
Ecotours nearby
Golfing nearby
Kayaking nearby
Skydiving nearby
Working away
Business centre
Meeting rooms
Conference centre (732 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free food/drink shopping service
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free beach shuttle
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2009
ATM/banking
Safe-deposit box at front desk
Garden
Fitness centre
An outdoor pool
An indoor pool
Water slide
Banquet hall
Accessibility
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Handrails in hallways
Handrails in stairwells
Accessible bath
Wheelchair-width doorways
Room amenities
Be entertained
IPod docking station
40-inch LCD TV
Digital TV channels
Home comfort
Air conditioning
Minibar
Slippers
Iron/ironing board
Sleep well
Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Premium bedding
Free cot/infant bed
Rollaway/extra bed (surcharge)
Freshen up
Private bathroom
Deep-soaking bath
Shower/bath combination
Rainfall shower heads
Free toiletries
Hairdryer
Towels
Stay connected
Free newspapers
Free WiFi and wired internet
Phone
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Dining
Tian Tao Court Seafood – Overlooking the garden, this restaurant specialises in Chinese cuisine and serves lunch and dinner.
Palace Cafe – This restaurant serves breakfast, lunch, dinner and light fare.
Tounoki Japanese – This restaurant specialises in Japanese cuisine and serves lunch and dinner.
Lobby Lounge – This lobby lounge overlooks the garden.
Rhythm Bar – On-site karaoke bar.
Fees & policies
Refundable deposits
Deposit: CNY 500 per night
Optional extras
Airport shuttle service is offered for an extra charge of CNY 750 per vehicle (one way)
Train station pick-up service is offered for an extra charge
Children & extra beds
Rollaway beds are available for CNY 299.0 per day
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Also known as
Kingkey Hotel Shenzhen
Kingkey Palace
Kingkey Palace Hotel
Kingkey Palace Hotel Shenzhen
Kingkey Palace Shenzhen
Kingkey Shenzhen
Shenzhen Kingkey
Kingkey Shenzhen Shenzhen
Kingkey Palace Hotel Shenzhen Hotel
Kingkey Palace Hotel Shenzhen Shenzhen
Kingkey Palace Hotel Shenzhen Hotel Shenzhen
Frequently asked questions
Is there a pool at Kingkey Palace Hotel Shenzhen?
Yes, there's an indoor pool, an outdoor pool and a children's pool.
Are pets allowed at Kingkey Palace Hotel Shenzhen?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Kingkey Palace Hotel Shenzhen?
Yes, there's free self parking. Electric car charging is available.
Is an airport shuttle service offered by Kingkey Palace Hotel Shenzhen?
Yes, an airport shuttle is available. The charge is CNY 750 per vehicle one way.
What are the check-in and check-out times at Kingkey Palace Hotel Shenzhen?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless check-out is available.
What is there to do at Kingkey Palace Hotel Shenzhen and nearby?
Have fun with activities such as cycling, kayaking and skydiving, and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the indoor and outdoor pools after a day out and about. Kingkey Palace Hotel Shenzhen also has a water slide and a fitness centre, as well as a garden.
Are there restaurants at or near Kingkey Palace Hotel Shenzhen?
Yes, there are 3 on-site restaurants, featuring Chinese cuisine and garden views.
Does Kingkey Palace Hotel Shenzhen have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Kingkey Palace Hotel Shenzhen like?
Kingkey Palace Hotel Shenzhen is a short 8-minute walk from Dameisha Beach and 15 minutes' walk from Dameisha Seaside Park.
Kingkey Palace Hotel Shenzhen Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
26 July 2021
The sea view was so good
The air condition was great and room was quiet silent
Verified traveller
1-night family trip
Verified Expedia guest review
6/10 Good
8 May 2021
The rooms at the Kingkey are very nice. I had a seaside room with a balcony that faced the water. It was spacious and lovely. The Japanese restaurant inside is delicious and affordable. It’s pretty close to the beach.
But the rest of the hotel was just...okay. The pool has a strange set up where you have to cross the parking lot to get into it (and it was quite small). There isn’t a cafe where you can get coffee during the day (and room service coffee is extremely expensive). And when I attempted to find the bar and KTV room at night around 10, everything was closed.
So...it’s fine, as long as you don’t need a lot of amenities for your stay.
Verified traveller
2-night trip with friends
Verified Expedia guest review
6/10 Good
29 June 2020
Bernard
Bernard, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 December 2019
Verified traveller
3-night business trip
Verified Hotels.com guest review
8/10 Very good
5 December 2019
Verified traveller
2-night trip
Verified Expedia guest review
8/10 Very good
27 October 2019
Rungrat
Rungrat, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
18 August 2019
Kris
Kris, 4-night business trip
Verified Hotels.com guest review
8/10 Very good
11 June 2019
Good for a getaway weekend with kids
The Hotel services including the frontdesk, restaurants and the swimming pool were good with friendly and helpful staff.
The one thing I did not like at all was the mold smell in the room, even keeping the window open it wouldn't disappear. Nevertheless the room was clean and tidy.
Claudia
Claudia, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
27 April 2019
Property location shown on Orbitz is incorrect. In fact the hotel located in the middle of nowhere, with no transportation options nearby besides taxi.
Verified traveller
3-night trip
Verified Orbitz guest review
8/10 Very good
2 January 2019
Good overall.
Really nice hotel, we stayed in A block with sea facing view. They upgraded our room for free, the reception desk was really helpful and they’re really nice people. We found a few stains on the counters and they put us in a smoking room or smoking floor with a baby, which was very annoying - the room stank of smoke and neighbours blew smoke into the room which made me angry as a father of a young child although that shouldn’t be enough to discount the hotel’s review score and all the other ways they tried to make us feel welcome. I’d recommend staying at this hotel.
C
C, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
31 October 2018
Great attention to customer service
Arcy the desk manager was outstanding at helping us prepare transportation. Rooms were a great value.
Raj
Raj, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
31 October 2018
Unforgettable stay at Kingkey Palace Hotel
We had a fantastic stay at Kingkey. The scenery outside our suite was beautiful and peaceful. The staff were very friendly and helpful. There was a brand name shopping outlet close by and it is very scenic for a walk in the evening.
Alice KB
Alice KB, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 July 2018
Wonderful
This place is just amazing. The room and view and location are all amazing. The breakfast was seriously the best breakfast buffet I have ever had. Get it if get the option.
William
William, 1-night romance trip
Verified Hotels.com guest review
8/10 Very good
3 July 2018
Pui Sai
Pui Sai, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
6 June 2018
Rita
Rita, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 June 2018
Great and relaxed and enjoyed
Yimin
Yimin, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 April 2018
Enjoyable and relaxing. Quiet room with good air conditioning. Nice breakfast buffet.
Verified traveller
4-night trip
Verified Expedia guest review
8/10 Very good
18 April 2018
Quiet and clean
Very convenient location, 10 min walk from the beach, 5 min walk from the outlet malls. Front desk service is a bit slow though when checking out.
Verified traveller
Verified Hotels.com guest review
10/10 Exceptional
11 April 2018
luxuary oceanfront hotel with great breakfast
New hotel located steps from beach with grand lobby. Rooms are clean and luxurious. Bathroom has a huge ultra modern tub/shower combo with a bench where a whole family can fit inside and shower at same time. Towels and bathrobes have high thread counts and comfortable. Balcony has georgeous ocean view. During summer, there’s a free shuttle to the neighoring sister hotel Sheraton Dameisha to use its private beach. Hotel’s own indoor pool is beautiful and nice to relax in. The included buffet breakfast was a feast with both western and Chinese selections, including hot dishes, cold cuts, delicate dim sum and other delicacies.
David
Verified Hotels.com guest review
8/10 Very good
27 December 2016
Honest feedback
I arranged for non smoking room, which I arrived on time but they could not arrange it. They insisted they would clean up for the room so no smell inside, but that is not the case apparently. The room is not soundproofed.
For the pros side, breakfast is good.
Frequent traveller
Verified Hotels.com guest review
8/10 Very good
13 November 2016
Good. But not good
Good in Hardware, software is bad. If you are foregner, this is a not good hotel for you
lei
Verified Hotels.com guest review
8/10 Very good
16 April 2016
sangyoon
Verified Hotels.com guest review
8/10 Very good
28 September 2015
Very good
Charming location, good European breakfast and comfortable rooms.
Yevgeniy
Verified Hotels.com guest review
4/10 Fair
29 June 2015
Seriously run down. Not more than 2 stars.
Was here for business 3 years ago and decided to come back for a getaway with my wife this weekend.
That was a mistake, should have booked the Sheraton instead.
The only English speaking staff is behind the main desk, the rooms smell, a maintenance guy entered our room un-announced, waterfall shower not working, carpet and bedding dirty, wash basin not draining, young kid peeing on the terras at the pool while his father was playing with his remote controlled speedboat in the pool and the life guards not saying anything, noise at night from neighbouring disco etc etc.
Seriously run down and surely not worth 4 stars.
Marius
Verified Hotels.com guest review
6/10 Good
10 November 2014
Service is terrible!
The service here is terrible. There is something wrong with the communication between the website and this hotel. Room service is terrible!