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Mandarin Oriental, Guangzhou

5.0 star property
Luxury Guangzhou hotel with full-service spa, connected to a shopping centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mandarin Oriental, Guangzhou

46-inch LCD TV with satellite channels, TV, MP3 dock
Exterior
Outdoor pool, pool loungers
Premium bedding, down duvets, minibar, in-room safe
Daily buffet breakfast (CNY 228 per person)

Reviews

9.4 out of 10

Exceptional

Guests liked:

Friendly staff

Popular amenities

  • Pool
  • Non-smoking
  • Bar
  • Spa
  • Connecting rooms available
  • Pet-friendly
Main amenities
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • Internet in the lobby
  • 24-hour fitness centre
  • Sauna
  • Children's pool
  • Pool bar
  • 24-hour room service
Feel at home
  • Free cots/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Premium TV channels
The price is NZ$310
includes taxes & fees
9 Dec - 10 Dec

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Premier) (complimentary beer, juice and soft drinks in mini bar per stay)

2 bars/lounges, poolside bar

Club Suite, 1 King Bed (Premier) (complimentary beer, juice and soft drinks in mini bar per stay)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 120 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Mandarin, Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Mandarin, Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe, Room, 1 King Bed (complimentary beer, juice and soft drinks in mini bar per stay)

2 bars/lounges, poolside bar

Club Deluxe, Room, 1 King Bed (complimentary beer, juice and soft drinks in mini bar per stay)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed(complimentary beer, juice, soft drinks and mineral water in mini bar)

2 bars/lounges, poolside bar

Executive Suite, 1 King Bed(complimentary beer, juice, soft drinks and mineral water in mini bar)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 108 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed(complimentary beer, juice, soft drinks and mineral water in mini bar)

2 bars/lounges, poolside bar

Premier Suite, 1 King Bed(complimentary beer, juice, soft drinks and mineral water in mini bar)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 120 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe, Room, 2 Twin Beds(complimentary beer, juice, soft drinks and mineral water in mini bar)

2 bars/lounges, poolside bar

Club Deluxe, Room, 2 Twin Beds(complimentary beer, juice, soft drinks and mineral water in mini bar)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Suite, 1 King Bed (Executive) (complimentary beer, juice and soft drinks in mini bar per stay)

2 bars/lounges, poolside bar

Club Suite, 1 King Bed (Executive) (complimentary beer, juice and soft drinks in mini bar per stay)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 108 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin, Club Room, 1 King Bed (complimentary beer, juice and soft drinks in mini bar per stay)

2 bars/lounges, poolside bar

Mandarin, Club Room, 1 King Bed (complimentary beer, juice and soft drinks in mini bar per stay)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Four Seasons Guangzhou

Pool
Spa
Free parking
Free WiFi
9.4 out of 10, Exceptional, (420)
The price is NZ$443
includes taxes & fees
26 Dec - 27 Dec
Four Seasons Guangzhou
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About the area

Map
389 Tianhe Road, Tianhe District, Guangzhou, Guangdong, 510620

What's nearby

  • Taikoo Hui - 6 min walk - 0.6 km
  • Grandview Mall - 7 min walk - 0.6 km
  • Tianhe Stadium - 8 min walk - 0.7 km
  • Tee Mall - 14 min walk - 1.2 km
  • Canton Tower - 5 min drive - 6.1 km

Getting around

  • Baiyun International Airport (CAN) - 49 min drive
  • Foshan (FUO-Shadi) - 51 min drive
  • Shiguanglu Station - 20 min drive
  • Guangzhou Railway Station - 20 min drive
  • Guangzhou East Railway Station - 25 min walk
  • Shipaiqiao Station - 7 min walk
  • Tianhe Sports Center Station - 10 min walk
  • Tianhenan Station - 17 min walk

Restaurants

  • ‪Jiang By Chef Fei - ‬4 min walk
  • ‪Wagas - ‬6 min walk
  • ‪The Taikoo Lounge - ‬3 min walk
  • ‪翡翠拉麵小籠包 - ‬5 min walk
  • ‪华辉拉肠 - ‬2 min walk

About this property

Mandarin Oriental, Guangzhou

When you stay at Mandarin Oriental, Guangzhou, you'll be within a 10-minute drive of Canton Tower and Beijing Road Pedestrian Street. Guests can visit the spa to be pampered with deep-tissue massages, body wraps or facials, and Jiang by Chef Fei, one of 3 restaurants, serves Chinese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a poolside bar. Fellow travellers say great things about the helpful staff. The property is only a short walk to public transportation: Shipaiqiao Station is 7 minutes and Tianhe Sports Center Station is 10 minutes.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

At a glance

Hotel size

  • 263 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: noon
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 1 total, up to 5 kg per pet)*
  • Pets must be supervised
  • Food and water bowls and litter boxes available

Internet

  • WiFi and wired internet access in public areas*
  • WiFi and wired internet access in rooms*

Parking

  • Wheelchair-accessible parking and van parking on site
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children's pool

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space (18729 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • 24-hour fitness centre
  • An outdoor pool
  • Shopping centre on-site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Reception hall

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 203
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 152
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible bath
  • Visual fire alarm
  • Step-free path to entrance

Room amenities

Be entertained

  • MP3 docking station
  • 46-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • WiFi and wired internet for a surcharge

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs

Special features

Spa

The on-site spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Jiang by Chef Fei – This restaurant specialises in Chinese cuisine and serves lunch and dinner. 2-star Michelin rating.
Ebony – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
The Taikoo Lounge – This restaurant specialises in international cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
The Mandarin Cake Shop – On-site delicatessen. Open daily.
The Loft – This bar specialises in international cuisine. Open daily.

Awards and affiliations

Mandarin Oriental, Guangzhou is listed in the 2015 Condé Nast Traveller Hot List.

Fees & policies

Optional extras

  • WiFi is available in guest rooms for CNY 120 per night (rates may vary)
  • WiFi is available in public areas for CNY 120 per night (rates may vary)
  • Wired internet access is available in guestrooms for CNY 120 per night (rates may vary)
  • Wired internet access is available in public areas for CNY 120 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately CNY 228 for adults and CNY 114 for children

Children & extra beds

  • Rollaway beds are available for CNY 408.0 per night

Pets

  • Pets are allowed for an extra charge of CNY 816.2 per pet, per stay

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

Guangzhou Mandarin Oriental
Mandarin Oriental Guangzhou
Mandarin Oriental Hotel Guangzhou
Mandarin Oriental Guangzhou Hotel
Mandarin Oriental Guangzhou
Mandarin Oriental, Guangzhou Hotel
Mandarin Oriental, Guangzhou Guangzhou
Mandarin Oriental, Guangzhou Hotel Guangzhou

Frequently asked questions

Does Mandarin Oriental, Guangzhou offer free cancellation for a full refund?
Yes, Mandarin Oriental, Guangzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mandarin Oriental, Guangzhou?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Mandarin Oriental, Guangzhou?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 5 kg per pet. There's a charge of CNY 816.2 per pet, per stay. Food and water bowls and litter trays are available.
Is parking offered on site at Mandarin Oriental, Guangzhou?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at Mandarin Oriental, Guangzhou?
Check-in start time: 3:00 PM; check-in end time: noon. Check-out time is noon. Express check-out is available.
What is there to do at Mandarin Oriental, Guangzhou and nearby?
Mandarin Oriental, Guangzhou has 2 bars, a spa and an outdoor pool, as well as a 24-hour fitness centre and a garden.
Are there restaurants at or near Mandarin Oriental, Guangzhou?
Yes, there are 3 on-site restaurants, featuring al fresco dining, Chinese cuisine and garden views.
What's the area around Mandarin Oriental, Guangzhou like?
Mandarin Oriental, Guangzhou is in Tianhe, a short 7-minute walk from Shipaiqiao Station and 6 minutes' walk from Taikoo Hui.

Mandarin Oriental, Guangzhou Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

8/10 Very good

Randeep, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

P, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic
ROBERT, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Best hotel in the area, hands down. The staff can remember me and my favorite drinks and/or food so that each time when I enter the Club, they know what I need. Also the books selection in the Club are the best among all five-star hotels in the area. Each time when I come in to the hotel, I feel like coming home. Best of the best!
Fan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Serina, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Nothing special
ABDUL RAUF, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

Great hotel next to world class mall for high end shopping food, only negative was morning buffet, 3 star at best and a disappointment given hotel brand.
Byron, 4-night business trip
Verified Expedia guest review

10/10 Exceptional

Very clean and good service
Alberto, 4-night business trip
Verified Expedia guest review

8/10 Very good

PAK HO ERIC, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Evelyn, 4-night trip
Verified Hotels.com guest review

8/10 Very good

hotel facilities and room are very good...
Joseph, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Miguel, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Crisjunel, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Well-located, beautiful rooms, great service and dining options.
Ana Melissa, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Caleb, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent location and nice hotel
Nice, clean and modern hotel. Excellent location connected to shopping center . Friendly staff. sure will go there again.
Abdulmohsen, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Timothy, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Convenient location, friendly staff and rooms are comfortable.
Leung Wai Andrew, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Tina, 4-night trip
Verified Expedia guest review

10/10 Exceptional

great service and very professional staffs, the hotel is conveniently located in a premium area and on top of a high end shopping mall. Early check-in was granted and they are obviously mind their business and doing their best to make their guests happy and to come back. 5-star for everything!
Jingdong, 2-night trip
Verified Expedia guest review

10/10 Exceptional

elaine, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Fiona, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

doron, 4-night trip
Verified Expedia guest review