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Authent Hotel Otaru

3.5 star property
Hotel with spa, near Otaru City Art Museum

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Authent Hotel Otaru

Exterior
Lobby
Authent Suite,Non Smoking | City view
2 bars/lounges
Spa

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Spa
  • Parking available
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe
  • Snack bar/deli

Feel at home (6)

  • Children stay free
  • Fridge
  • Daily housekeeping
  • Lift
  • Deep-soaking bath
  • Digital TV service
The price is NZ$149
includes taxes & fees
14 Jan - 15 January 2025

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Deluxe Twin Room, Non Smoking (2 Semi Double Bed)

Deluxe Twin Room, Non Smoking (2 Semi Double Bed)

Deluxe Twin Room, Non Smoking (2 Semi Double Bed)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
LED TV
Down duvet
Hairdryer
Rainfall showerhead
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Triple Room, Non Smoking (3 Semi Double Bed)

Triple Room, Non Smoking (3 Semi Double Bed)

Triple Room, Non Smoking (3 Semi Double Bed)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
LED TV
Down duvet
Hairdryer
Rainfall showerhead
  • 27 sq m
  • City view
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Murphy Bed

View all photos for Twin Room, Non Smoking (For One Person)

Down duvets, desk, soundproofing, iron/ironing board

Twin Room, Non Smoking (For One Person)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
LED TV
Down duvet
Hairdryer
Rainfall showerhead
  • 27 sq m
  • City view
  • Sleeps 1
  • 2 Single Beds

View all photos for Twin Room, Non Smoking (2 Semi Double Bed)

Down duvets, desk, soundproofing, iron/ironing board

Twin Room, Non Smoking (2 Semi Double Bed)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
LED TV
Down duvet
Hairdryer
Rainfall showerhead
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Room for 4 people, Non Smoking, Western Style(37sqm) or Japanese Style(36sqm)

Room for 4 people, Non Smoking, Western Style(37sqm) or Japanese Style(36sqm)

Room for 4 people, Non Smoking, Western Style(37sqm) or Japanese Style(36sqm)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
LED TV
Down duvet
Hairdryer
Rainfall showerhead
  • 36 sq m
  • City view
  • Sleeps 7
  • 3 Large Single Beds and 1 Single Murphy Bed OR 4 Single Futons

View all photos for Double Room, 1 Queen Bed, Non Smoking

Double Room, 1 Queen Bed, Non Smoking

Double Room, 1 Queen Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Fridge
LED TV
Down duvet
Hairdryer
Rainfall showerhead
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Authent Suite,Non Smoking

Authent Suite,Non Smoking

Authent Suite,Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Fridge
LED TV
Down duvet
Hairdryer
Rainfall showerhead
  • 54 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Quadruple Room

Down duvets, desk, soundproofing, iron/ironing board

Quadruple Room

  • Sleeps 4
  • 3 Single Beds and 1 Single Sofa Bed

View all photos for Single Room

Down duvets, desk, soundproofing, iron/ironing board

Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Authentic Suite Salon Class Floor

Down duvets, desk, soundproofing, iron/ironing board

Authentic Suite Salon Class Floor

  • Sleeps 2
  • 2 Double Beds

View all photos for Semi Double Room

Down duvets, desk, soundproofing, iron/ironing board

Semi Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Down duvets, desk, soundproofing, iron/ironing board

Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Twin Room

Down duvets, desk, soundproofing, iron/ironing board

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room

Down duvets, desk, soundproofing, iron/ironing board

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

Down duvets, desk, soundproofing, iron/ironing board

Double Room

  • Sleeps 2
  • 1 Queen Bed
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About the area

Map
2-15-1, Inaho, Otaru, Hokkaido, 047-0032

What's nearby

  • Otaru Canal - 7 min walk - 0.7 km
  • Otaru Music Box Museum - 16 min walk - 1.4 km
  • Shin Nihonkai Ferry - 3 min drive - 2.3 km
  • Otaru Tenguyama Ropeway - 4 min drive - 3.1 km
  • Otaru Aquarium - 6 min drive - 6.1 km

Getting around

  • Sapporo (OKD-Okadama) - 48 min drive
  • New Chitose Airport (CTS) - 78 min drive
  • Inaho Station - 20 min drive
  • Hoshioki Station - 20 min drive
  • Teine Station - 21 min drive
  • Otaru Station - 7 min walk
  • Minami-Otaru Station - 17 min walk

Restaurants

  • ‪桂苑 - ‬2 min walk
  • ‪あまとう 洋菓子店 - ‬2 min walk
  • ‪ニュー三幸本店 - ‬2 min walk
  • ‪モスバーガー - ‬1 min walk
  • ‪ビストロ小泉 - ‬2 min walk

About this property

Authent Hotel Otaru

Authent Hotel Otaru offers a great location, putting you within a short 10-minute walk of Otaru Canal. Guests can be pampered with massages at the spa, and Casablanca, one of 3 restaurants, serves French cuisine and is open for breakfast, lunch and dinner. Fellow travellers say great things about the helpful staff and overall property condition. The property is only a short walk to public transportation: Otaru Station is 7 minutes away.

Languages

English, Japanese

At a glance

Hotel size

  • 175 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: 11:00 PM
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (aged 5 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • On-site self-parking (JPY 1500 per night; includes in/out privileges)
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Other information

  • Designated smoking area (fines apply)
  • No stag or hen parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

What to do

  • Skiing nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1998
  • Safe-deposit box at front desk
  • Full-service spa
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Low-height worktop and sink
  • Grab bar near toilet

Room amenities

Be entertained

  • LED television
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Slippers
  • Children's slippers
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Deep-soaking bath
  • Shower/bath combination
  • Rainfall shower heads
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Dining

Casablanca – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner.
Irifune – This restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner.
Kaioh – This restaurant serves lunch and dinner.
Ondine – This café only serves light fare.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3000 per person

Parking

  • Self-parking costs JPY 1500 per night with in/out privileges
  • Parking height restrictions apply

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag and hen parties.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.

Also known as

Authent Hotel
Authent Hotel Otaru
Authent Otaru
Authent Otaru Hotel
Otaru Authent Hotel
Authent Hotel Otaru Hokkaido
Authent
Authent Hotel Otaru Hokkaido
Authent Hotel Otaru Hotel
Authent Hotel Otaru Otaru
Authent Hotel Otaru Hotel Otaru

Frequently asked questions

Does Authent Hotel Otaru offer free cancellation for a full refund?
Yes, Authent Hotel Otaru does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Authent Hotel Otaru?
Sorry, pets aren't allowed.
Is parking offered on site at Authent Hotel Otaru?
Yes. Self-parking costs JPY 1500 per night.
What are the check-in and check-out times at Authent Hotel Otaru?
Check-in start time: 2:00 PM; check-in end time: 11:00 PM. Check-out time is 11 AM.
What is there to do at Authent Hotel Otaru and nearby?
Have fun with nearby winter activities such as skiing. Indulge in a treatment at the spa and make the most of other amenities such as 2 bars.
Are there restaurants at or near Authent Hotel Otaru?
Yes, there are 3 on-site restaurants, featuring French cuisine.
Does Authent Hotel Otaru have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Authent Hotel Otaru like?
Authent Hotel Otaru is in the heart of Otaru, a short 7-minute walk from Otaru Station and 7 minutes' walk from Otaru Canal.

Authent Hotel Otaru Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Hock Huat, 2-night family trip
Verified Hotels.com guest review

6/10 Good

good
TONG, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Staff are very poilet
Wan Sze, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Location is good
Ee Beng, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Kenneth, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Otaru top stay
The STAFF are amazing they were the BEST, helped all the time. We only stayed one night but would stay again. Having the breakfast food option was great too.
Paul, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very good staff.
Narongchai, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Very affordable hotel with superb cleanliness and good staff service.
Nancy, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Affordable with excellent service. 10/10 rating.
Nancy, 1-night family trip
Verified Expedia guest review

8/10 Very good

Joleigh, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Sze, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Overall, it was 👍 good
Fleetwood, 1-night trip
Verified Expedia guest review

2/10 Poor

Racist and Rude Manager
Do not book this hotel if you have any standards for yourself. This hotel is very dated and it smells terrible. They have a room for smoking. Yet the entire hall way smells like mold and cigarette smoke. Every night we rushed through the halls to get to our rooms. Thank goodness we brought fragrance spray to help our room with the atrocious odors. As for management, the manager is extremely racist and rude. Aside from his egregious racist attitude, he refused to give us extra pillows because I have neck pain issues. They weren’t any help with Yamato Transportation. Every hotel we have stayed at in Japan (Fukuoka, Kyoto, and Tokyo) have assisted us with Yamato Luggage. This hotel was the exception. We had great experiences at every hotel in our trip around Japan but this hotel! I would give it a complete F!
Travis, 6-night trip
Verified Hotels.com guest review

6/10 Good

Daniel, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Fabio, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Spent a day in Otaru for the 2020 snow festival. Authent Hotel in Otaru was great. Clean, convenient, walking distance from the train station via a covered shopping street. Room was available early, which was a plus, given our busy day. All in all a great experience.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I wish to thanks 1 of the counter staff that took the extra effort to help me when i face some issue in looking for mapcode. He even ask for my itinerary and offer to help me find out all the mapcodes of the location i wish to go. Sorry i did not get your name. Thank you.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Naomi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

Robert, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Top service, comfort and location
Fantastic service, excellent location about 6 mins walk to JR Station. Very comfortable hotel with generous amenities and good sized room and bathroom.
Angela, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent in Otaru
Good enough space for 2 persons, queen size of bed with twin, 10minutes walk from Otaru station
Naoki, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Pacita, 2-night trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Expedia guest review