Not sure if it’s because we came during off season, but the overall stay was not as great as we thought it would be. The area surrounding the hotel smells like sewage, and even our bathroom shower smelled like this too. It was so bad that we had to change rooms. Our shower had very low water pressure, and the shower head itself was old and rusty. The water calcium buildup was really bad and the shower sprayed from every which way, which was very unpleasant. The floor in our room was dirty and had footprints from either people who stayed before us or those who cleaned the room. There are a ton of birds on the property (mainly pigeons, sparrows and vultures), which would be fine if there wasn’t bird poop everywhere. Birds were in almost every facility and bird poop could be found on all seating areas (couches, chairs, tables, etc). The initial lobby staff are nice, but the rest of the staff we encountered throughout the resort seemed annoyed by us and didn’t seem happy to help or answer questions. The one amenity we loved about the resort was the spa. The facility was clean and the services offered were of great value. The restaurant provided pretty decent food. However, I wish I could say our stay was better than what it was. We were disappointed overall, especially because we were expecting resort-like vibes but we felt like we stayed at an average hotel.