John F. Kennedy International Airport (JFK) - 56 min drive
Grand Central - 42 St. Station - 17 min walk
New York W 32nd St. Station - 19 min walk
Penn Station - 20 min walk
50 St. Station (Broadway) - 1 min walk
50 St. Station (8th Av.) - 2 min walk
49th St. Station - 4 min walk
Restaurants
Junior's Restaurant & Bakery - 49th St - 2 min walk
Ellen's Stardust Diner - 2 min walk
McDonald's - 2 min walk
Famous Amadeus Pizza - 2 min walk
Starbucks - 3 min walk
About this property
citizenM New York Times Square
When you stay at citizenM New York Times Square, you'll be in a fantastic location, only a five-minute walk from Broadway and Times Square. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at CanteenM - open 24/7, which serves vegetarian cuisine. Other highlights at this boutique hotel include a bar/lounge and a snack bar/deli. Fellow travellers like that it's only a short walk to public transportation: 50 St. Station (Broadway) and 50 St. Station (8th Av.) are only steps away.
Languages
English
At a glance
Hotel size
230 rooms
Arranged over 17 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–11 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Snack bar/deli
Water dispenser
Travelling with children
Children stay for free (see details)
Working away
Business centre
Co-working spaces
Services
24-hour front desk
Multilingual staff
Facilities
1 building/tower
Built in 2014
Safe-deposit box at front desk
Television in common areas
Communal living room
24-hour fitness centre
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Local culture and ecosystem education
100% renewable energy
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Hand-held shower heads
Closed-captioned TV
Raised toilet seat
Lowered plug sockets in bathroom
Bathroom emergency pull cord
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
IPad
IPod docking station
43-inch Smart TV
Digital TV channels
Home comfort
Air conditioning (climate-controlled) and heating
Iron/ironing board
Sleep well
Blackout curtains
Premium bedding
Pillow-top mattress
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Housekeeping (on request)
In-room safe (laptop compatible)
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Mobile key entry
Special features
Dining
CanteenM - open 24/7 – This restaurant specialises in vegetarian cuisine. Guests can enjoy drinks at the bar. Open 24 hours.
CloudM – On-site bar. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 22 per person
Late checkout can be arranged for an extra charge of USD 69 (subject to availability)
Policies
Noise-free guestrooms cannot be guaranteed.
On-site parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses wind and solar energy, plus eco-friendly cleaning products.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
State tax ID – MRMDUS33
Also known as
citizenM Hotel New York Times Square
citizenM New York Times Square
citizenM New York Times Square Hotel
citizenM Times Square Hotel
citizenM Times Square
citizenM New York Times Square Hotel
citizenM New York Times Square New York
citizenM New York Times Square Hotel New York
Frequently asked questions
Does citizenM New York Times Square offer free cancellation for a full refund?
Yes, citizenM New York Times Square does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at citizenM New York Times Square?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at citizenM New York Times Square?
Sorry, there's no on-site parking at citizenM New York Times Square.
What are the check-in and check-out times at citizenM New York Times Square?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of USD 69 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at citizenM New York Times Square?
No, this hotel doesn't have a casino, but Resorts World Casino (22-min drive) is nearby.
What is there to do at citizenM New York Times Square and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near citizenM New York Times Square?
Yes, CanteenM - open 24/7 offers vegetarian cuisine.
What's the area around citizenM New York Times Square like?
CitizenM New York Times Square is in Manhattan, a short 1-minute walk from 50 St. Station (Broadway) and 3 minutes' walk from Times Square. Travellers say that the area is walkable and good for shopping.
citizenM New York Times Square Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
8/10 Very good
22 December 2024
Dominic
Dominic, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 December 2024
Alexander
Alexander, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 December 2024
Tim
Tim, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
17 December 2024
Zoe
Zoe, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 December 2024
Carlos
Carlos, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
5 December 2024
TARIQ
TARIQ, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 November 2024
Khashayar
Khashayar, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 November 2024
Perfect Times Square Hotel
Loved the funkiness of the lobby. The room was great. Small but useful gym and attentive bartenders in both bars. Tasty breakfast too.
Gary
Gary, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 November 2024
Nice hotel
Walking distance to Pier 88 cruise terminal. Subway, pizza and other restaurants within walking distance
Jeremy
Jeremy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 November 2024
Eric
Eric, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 November 2024
REN YU
REN YU, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 November 2024
Juan
Juan, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
6 November 2024
Verified traveller
2-night business trip
Verified Hotels.com guest review
8/10 Very good
4 November 2024
Patricia
Patricia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 November 2024
Check in was fabulous! Ben was incredibly helpful. Loved the decor!
The room, however, did not work well for older adults. Small print on electronic gadgets and the position of the bed were daunting. We won’t be back.
We really appreciated the handrails near the toilet - thank you!
Karen P
Karen P, 1-night trip
Verified Hotels.com guest review
8/10 Very good
1 November 2024
Nicole
Nicole, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 October 2024
Carlos Jesus
Carlos Jesus, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 October 2024
Great location for broadway/midtown
Cozy hotel, nice styling, great rooftop bar, comfy big bed. Amazing location.
Would stay again.
Very small rooms, so not for all people.
Rooftop bar had different (less) opening hours than advertised.
C A
C A, 3-night trip
Verified Hotels.com guest review
8/10 Very good
21 October 2024
Brandy
Brandy, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 October 2024
Views
Room was small as expected in New York but the view was AMAZING. I paid extra for the city view and it was 100% worth it. Waking up to that view every morning for 5 days was incredible.
Lorna
Lorna, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 October 2024
Kristen
Kristen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 October 2024
Stacey
Stacey, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 October 2024
Great hotel
Great hotel with fantastic amenities. Good location, right next to a subway station and close proximity to Times Square and Central Park.
Clarence
Clarence, 3-night trip
Verified Hotels.com guest review
6/10 Good
9 October 2024
Great location Mediocre service.
Michael
Michael, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 October 2024
Perfect location and vibe.
This was an amazing place to stay. EVERYONE is friendly. The room is clean. The bed is huge and comfortable. The air gets so cold. The rooftop bar has BEAUTIFUL views of the city. The location is perfect. You're so close to EVERYTHING! The staff is knowledgeable and happy to help. The atmosphere is so chill. It's a nice, quiet stay compared to the hustle and bustle of the city. I love the atmosphere. Would definitely stay again. Also. The rooms are SO quiet. We were right next to the elevator, and we heard nothing. So glad we chose to stay here.