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Hotel Crystal Palace

3.5 star property
Pokhara hotel with restaurant and bar/lounge

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Crystal Palace

Exterior
Sports facility
Interior entrance
Interior entrance
Garden

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Free breakfast
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Rooftop terrace
  • Room service
  • 5 coffee shops/cafes
  • Business centre
  • Meeting rooms
  • Airport pick-up service
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Premium bedding
The price is NZ$53
includes taxes & fees
9 Jan - 10 January 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Twin Room, Balcony, Mountain View

Deluxe Twin Room, Balcony, Mountain View

Deluxe Twin Room, Balcony, Mountain View

Highlights

Balcony
Air conditioning
LED TV
Ceiling fan
Premium bedding
Hairdryer
Bathrobes
Private bathroom
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed, Refrigerator, Mountain View

Premium bedding, in-room safe, desk, free WiFi

Superior Room, 1 Queen Bed, Refrigerator, Mountain View

Highlights

Balcony
Air conditioning
Fridge
LED TV
Ceiling fan
Premium bedding
Bathrobes
Hairdryer
  • 22.0 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Balcony
Air conditioning
LED TV
Ceiling fan
Premium bedding
Bathrobes
Hairdryer
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, Balcony, Mountain View

Premium bedding, in-room safe, desk, free WiFi

Deluxe Double Room, Balcony, Mountain View

Highlights

Balcony
Air conditioning
LED TV
Ceiling fan
Premium bedding
Hairdryer
Bathrobes
Private bathroom
  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

Highlights

Air conditioning
LED TV
Ceiling fan
Premium bedding
Bathrobes
Hairdryer
Free bottled water
Electric kettle
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed and 1 Single Bed

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About the area

Map
Pahari Marga, Lakeside, Pokhara

What's nearby

  • Phewa Lake - 6 min walk - 0.5 km
  • Tal Barahi Temple - 6 min walk - 0.5 km
  • Pokhara International Mountain Museum - 6 min drive - 4.4 km
  • Devi's Falls - 8 min drive - 4.4 km
  • World Peace Stupa - 14 min drive - 9.3 km

Getting around

  • Pokhara Intl. Airport (PKR) - 19 min drive
  • Airport pickup service
  • Area shuttle (surcharge)

Restaurants

  • ‪Jasmine Thai & Chinese Cuisine - ‬2 min walk
  • ‪Moondance Restaurant Bar - ‬2 min walk
  • ‪Fresh Elements - ‬4 min walk
  • ‪Himalaya Java Coffee - ‬1 min walk
  • ‪Byanjan Pokhara - ‬1 min walk

About this property

Hotel Crystal Palace

Located just 4.9 mi (7.9 km) from the airport, Hotel Crystal Palace offers pick-up service during limited hours. Guests can indulge in massages, and Crystal Palace serves international cuisine. Other highlights include 5 coffee shops/cafes, a rooftop terrace and a bar/lounge.

Languages

English

At a glance

Hotel size

  • 28 rooms

Arriving/Leaving

  • Check-in time starts at 12:30 PM
  • Minimum check-in age – 15
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • Children may not be eligible for complimentary breakfast
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Free on-site extended parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport pick-up from 7:30 AM to 10:00 AM*

Off-site

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 6:30 AM–9:30 AM
  • 5 coffee shops
  • Restaurant
  • Bar/lounge
  • Room service
  • Snack bar/deli

What to do

  • Helicopter/aeroplane tours
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Safari nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Bike hire

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Reception hall

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • LED television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Electric kettle
  • Dressing gowns and slippers

Sleep well

  • Premium bedding

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Crystal Palace – This restaurant specialises in international cuisine. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 10 per vehicle. Maximum occupancy 4
  • Local area shuttle service is offered for an extra charge

Policies

This property does not have lifts.
This property accepts credit cards.

Also known as

Crystal Palace Pokhara
Hotel Crystal Palace Pokhara
Hotel Crystal Palace Hotel
Hotel Crystal Palace Pokhara
Hotel Crystal Palace Hotel Pokhara

Frequently asked questions

Does Hotel Crystal Palace offer free cancellation for a full refund?
Yes, Hotel Crystal Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Crystal Palace?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Crystal Palace?
Yes, there's free self, valet and extended parking.
Is an airport shuttle service offered by Hotel Crystal Palace?
Yes, a shuttle from the airport to the hotel is available from 7:30 AM to 10:00 AM. The charge is USD 10 per vehicle.
What are the check-in and check-out times at Hotel Crystal Palace?
You can check in starting at 12:30 PM. Check-out time is noon.
What is there to do at Hotel Crystal Palace and nearby?
Have fun with nearby activities such as hiking and horse riding. Additional recreation on-site includes helicopter/aeroplane tours. Hotel Crystal Palace also has a garden.
Are there restaurants at or near Hotel Crystal Palace?
Yes, Crystal Palace offers al fresco dining and international cuisine.
What's the area around Hotel Crystal Palace like?
Hotel Crystal Palace is in the heart of Pokhara, a short 6-minute walk from Phewa Lake and 6 minutes' walk from Tal Barahi Temple.

Hotel Crystal Palace Reviews

Reviews

9.2

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

DENIS, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The rooms are spacious and clean. There are a lot of exposed wires for the TV and cable. The balcony was a bonus but the view was not so great. There was a huge wildfire somewhere so there was a constant haze during the whole trip. They have a travel agent downstairs, but after my experience of booking a paragliding experience only to have them try and raise the price on me once I arrived, I gave up on experiencing the local activities and just used the time to relax. It's about a five-minute walk to the lake and there are shops all along the street for about 2 km in either direction. Breakfast was very basic though you need to get down early because they do tend to run out of things. Meat is served occasionally and the variety of food is limited. You can get enough to eat, but it is not going to "fill you up" in any sense of the term. There is a bare rooftop with a view of the surrounding buildings and mountains but the haze obscured most of it. The guys at the desk were nice enough. I forgot to return my key when I checked out though. I found it in my pocket when I got to the airport.
Elton, 3-night trip
Verified Expedia guest review

10/10 Exceptional

In the center of lakeside, 2minute walk to the main street and the lake with all the shops, bars and restaurants. Rooms are spacious, clean and comfortable with a fridge and tea/coffee making facilities. Bottled water in the room and replaced on request. Room cleaning available daily if you want. Staff were friendly, welcoming and helpful. They arranged our taxi to chitwan for us. Breakfast was basic but a good start to the day. We loved pokhara and would definitely stay at the crystal Palace again and recommend to others
Lauren, 7-night romance trip
Verified Expedia guest review

6/10 Good

Old facilities without elevator. Poor breakfast serviced, but much other options near by.
Kyo, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Duncan, 2-night trip
Verified Hotels.com guest review

8/10 Very good

NO CHEF NO FOOD.tHIS WAS A BIT DISSAPPOINTING,EXCEPT THAT EVERYTHING ELSE WAS FAIRLY GOOD
Rajan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Karen, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Helpful manager
Nice guy who helped make stay pleasant
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel with amazing staff who did everything to provide us with the best service and make our stay enjoyable. They gave us all the advice we needed to plan our trips to discover the beautiful nature in the region. Highly recommended for a very agreeable stay in Pokhara.
Verified Hotels.com guest review

8/10 Very good

Very good hotel
Good service and cĺean rooms, just 2 min. to lake, big windows. Privacy...4.8
Verified Expedia guest review

10/10 Exceptional

christal clear
a great value hotel conveniently situated close to bars ,restaurants and shops and only a stones throw from the lake and the possibility of boat hire and a romantic paddle.staff absolutely tip top ,friendly and obliging and i would thoroughly recommend this establishment to anybody
Verified Expedia guest review

10/10 Exceptional

Nice budget hotel & at walking distance from main shopping area & Lake Fewa. Friendly hot staff.
Verified Expedia guest review

10/10 Exceptional

Verified Hotels.com guest review

10/10 Exceptional

Excellent Hotel Centrally place in Lakeside
from the moment that you arrive at the hotel, you know that you are going to enjoy your stay there, the staff are excellent always there to help you in anyway they to make sure your stay there is the best plenty of choice of food eat there, the masala tea a must, i had a good view of stupa temple from the balcony of my room, they arranged my trips to suit my needs nothing was to much trouble for them, definitely stay again on my next visit.
Verified Expedia guest review

10/10 Exceptional

Awesome best for the dollar
Very nice staff awesome place I've been traveling Asia for 3 months and this is a 4 star hotel back in Canada or USA clean we'll run and stayed 3 days and extended it another 2 the town is a bit slow but plenty of activities the hotel can take care of it all
Verified Hotels.com guest review

10/10 Exceptional

Nice Hotel Good Location
This is my second time staying at this hotel, and as before excellent in service warm friendly staff, nothing is to much trouble for them to help you in whatever you need, always making sure your stay is good, which i must say was excellent as always, my room always clean and fresh bedding and towels everyday, food is also good and i just love their masala tea, superb.
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

Central lakeside hotel with great staff
We enjoyed our 4 nights at the Crystal Palace. The staff were extremely friendly and accommodating to our requests. The location is great- central in the lakeside area and less than a block from shops and restaurants. Hot water, wifi, and room service were reliable. My only suggestion would be to have a few English channels for the TV. We would stay here again.
Verified Expedia guest review

10/10 Exceptional

Nice hotel, in middle of Pokhara
Staff are very welcoming, friendly and helpful (they even arranged Paragliding, Rafting and Trekking for me). Hotel is in a good condition in a very lively city, but is peaceful and quiet at night to allow for a good nights sleep.
Verified Expedia guest review

10/10 Exceptional

Wonderful and very comfortable
Great location in Thamel. Very clean, great staff and service. Great tv with plenty of English channels and strong wifi in my room. No complaints at all. They even gave me an upgrade. Incredible view from the 6th floor restaurant. Definitely will stay here again and highly recommend to my friends.
Verified Expedia guest review

10/10 Exceptional

Nice Hotel Excellent Service
I Enjoyed my stay at the Hotel Crystal Palace would definitely go back there again, they were helpful on making stay very pleasant and enjoyable, Anything i needed they would help me with and go the extra mile to make sure everything went smoothly, whether it be arranging tours to go on, festivals to go and see, room service was excellent, always a smile staff, just willing to help you if you needed it, it like you were there long lost brother was happy to see you each day and talk to about your day, without being overbearing, very nice staff,
Verified Expedia guest review

10/10 Exceptional

Nice staff, clean And comfortable. Good location
Great time! Staff was so nice and helpful. Room was very comfortable. View and location was also very good. Yea is recommend to my friends and family. Price was great!
Verified Expedia guest review

10/10 Exceptional

Excellent!!
It was really nice with very friendly & helpful staff. Would certainly recommend friends & family.
Verified Hotels.com guest review

10/10 Exceptional

Friendly, Clean and Great Location!
We were welcomed upon arrival, were given a wonderful and comfortable room with a view of the lake, and were amazed at how clean it was! Spotless, nice and new facilities, a great shower with hot water. And the staff - so friendly, very helpful, and always wanting to make our stay as best as possible! I cannot wait to come back!
Verified Expedia guest review

10/10 Exceptional

Best Place to stay in Pokhara!
Hotel Crystal Palace was the best hotel I stayed in Nepal. Chhabi, the hotel owner goes out of his was to greet guests and make sure they have a WONDERFUL stay in Pokhara. The rooms were very clean and the staff were available at a moments notice with any requests. Thanks so much for the outstanding hospitality! Oron
Verified Hotels.com guest review