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Best Western Toluca

3.0 star property
Zinacantepec hotel with restaurant and bar/lounge

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Toluca

Standard Room, 2 Double Beds, Non Smoking
Front of property
Reception
Lobby
Terrace/patio

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Laundry facilities
  • Non-smoking
  • Free parking
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Fitness centre
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Meeting rooms
  • Area shuttle
  • 24-hour front desk
  • Front desk safe
  • Snack bar/deli
  • Vending machine
Feel at home
  • Children stay free
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
The price is NZ$103
includes taxes & fees
30 Dec - 31 Dec

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Highlights

Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Cable channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Heating
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Cable channels
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Best Western Plus Metepec & Suites

Free breakfast
Free parking
Free WiFi
Restaurant
7.0 out of 10, Good, (455)
The price is NZ$96
includes taxes & fees
28 Dec - 29 Dec
Best Western Plus Metepec & Suites
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About the area

Map
Vialidad Adolfo Lopez Mateos No. 406, Zinacantepec, MEX, 51355

What's nearby

  • Nemesio Díez Stadium - 6 min drive - 6.7 km
  • Autonomous University of Mexico State - 7 min drive - 7.7 km
  • The Cosmovitral - 8 min drive - 8.8 km
  • Galerias Metepec Shopping Center - 13 min drive - 13.5 km
  • Zacango Zoo - 19 min drive - 17.4 km

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 37 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪Mariscos el Dorado - ‬4 min walk
  • ‪Las Tejas - ‬11 min walk
  • ‪La Calle de los Mariscos - ‬11 min walk
  • ‪Carnitas "El Pali - ‬5 min walk
  • ‪Ostionería Barco de Alvarado's - ‬4 min walk

About this property

Best Western Toluca

Best Western Toluca puts you within a 15-minute drive of Nevado de Toluca National Park. Guests can visit the fitness centre for a workout or grab a bite to eat at Los Arcos, which serves Mexican cuisine and is open for breakfast, lunch and dinner. Other features include a bar/lounge and a snack bar/deli.

Languages

English, Spanish

At a glance

Hotel size

  • 37 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Minimum check-in age – 18
  • Check-out time is 1 PM
  • Contactless check-out
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (aged 11 years old and younger) stay free per registered adult when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Off-site

  • Area shuttle within 10 km*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • Banquet hall

Accessibility

  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Los Arcos – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Local area shuttle service is offered for an extra charge
  • Late checkout can be arranged for an extra charge (subject to availability)

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Hotel Toluca
Best Western Toluca
Best Western Toluca Hotel Zinacantepec
Best Western Toluca Zinacantepec
Best Toluca Zinacantepec
Best Western Toluca Hotel
Best Western Toluca Zinacantepec
Best Western Toluca Hotel Zinacantepec

Frequently asked questions

Are pets allowed at Best Western Toluca?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Best Western Toluca?
Yes, there's free self parking.
What are the check-in and check-out times at Best Western Toluca?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 1 PM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Best Western Toluca and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Best Western Toluca?
Yes, Los Arcos offers Mexican cuisine.
What's the area around Best Western Toluca like?
Best Western Toluca is located a short 17-minute walk from Cyberbox.

Best Western Toluca Reviews

Reviews

7.4

Good

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Totally enjoyed our stay and we will be back.
Elaine, 3-night romance trip
Verified Expedia guest review

8/10 Very good

It’s a good hotel but need up keeping in the room
Juan Carlos, 5-night family trip
Verified Expedia guest review

4/10 Fair

Hotel needs some upgrades.
The room was dated. Bed was very hard and uncomfortable. The pillows were hard. No AC. The hot water took too long. The towels were very hard and smelled. The only great thing was the breakfast. The ladies there were awesome. The reception staff were very friendly. We had the street view and at night it was so noisy
Norma, 3-night business trip
Verified Hotels.com guest review

6/10 Good

The breakfast was outstanding; it is not the usual breakfast included at these hotels, but much better and varied. In addition, the servers were amazing. As I stated, the property is average; some things may need some improvement, such as the mattresses and towels.
Montserrat, 2-night business trip
Verified Expedia guest review

6/10 Good

That’s no one to help you with the bags no elevator no room service because there no the restaurant so more things
Juan Carlos, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Location convenient they nees a little Too. Up. Old and short bathroom .
Verified Expedia guest review

10/10 Exceptional

Safe place and clean
Veronica, 6-night business trip
Verified Expedia guest review

10/10 Exceptional

Great Hotel
Great place to stay that is easy to get taxis and good dining close by. Staff are great and very helpful. Rooms very clean and comfortable.
Reginald, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Hilda, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

2-night trip
Verified Expedia guest review

8/10 Very good

Ruido por la noche
Fue buena, pero se escucha ruido e la avenida toda la noche
FAUSTO EMRIQUE, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

2/10 Poor

Salvador, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Good place to stay
In my case my stay was good. The only exception I would say is the lack of an air conditioner, other than that everything is good.
Carlos David, 2-night romance trip
Verified Hotels.com guest review

8/10 Very good

Kind and helpful Staff!
Staff was really kind and helpful. We checked in past 2 am, and it was pretty easy. We booked 2 double rooms for 5 people for one night in a business trip, but their beds are twin, so smaller than we expected. We kindly ask if they have a room with bigger beds since we were three in one. They offered us an extra room with extra towels, so that was really helpful and made our stay better! Breakfast was fine. A buffet with the things you usually have for breakfast. So no complains. Parking was really convenient. Local area is fine since there are gas stations really close and the highway to continue the trip. Gym was almost inexistent since the equipment is not working. Showers are short, so they dont' work for tall people. But other than that it was fine, Thank you!
Josue Issac, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Bad hotel
I don't know how can be a Best Western... It was a bad experience. First of all, they didn't want to accept my reservation as I paid in Expedia, after a long discussion with the lady in the front desk, she gave me the room what I paid for. The hotel has no elevator, amazing because is a building with 3 floors. The rooms are very old. The 2 things that shocked me the most: the rooms hadn't no towels and the no rooms with no heater or air is unthinkable in a city as Toluca. Other things: the phone in the bed room doesn't work, internet access doesn't work properly. The only thing that I enjoy was the continental breakfast, very good...
Verified Expedia guest review

4/10 Fair

Don't stay here!!
No hot water!! Dirty shower towels. And the pillow had hair from the previous guest. Beds are really really hard. The hotel faces one really busy street so all day you can hear the sound of cars , trucks and motorcycles . On the good side front desk and staff are really friendly.
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

6/10 Good

Decepcionado
Me pareció muy descuidado el hotel. Focos fundidos Sin suficientes toallas en el baño Algo muy desagradable fue que la TV sólo tenía 4canales y uno de material porno, ES UN HOTEL FAMILIAR!!!! Adicional a ello el control remoto sólo funcionó un para de veces y luego nada. la habitación que me tocó da al estacionamiento del hotel de paso de a lado, mucho ruido risas, en la madrugada. Realmente pensaré bien si me vuelvo a quedar en ese hotel. Es una pena porque está muy bien ubicado para mis actividades en Toluca .
José, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Confortante.
Muy confortante, fuimos por competencia de mi novio así que llegamos sólo a descansar, muy relajante.
Maricruz, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Oscar, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Cómodo para descansar
Bastante cómodo, aunque en la habitación hizo falta la cafetera y el tapón de la tina para poderse relajar en ella
Emmanuel, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Francisco javier, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Deben mejorar mucho
No tienen elevador, pocas habitaciones sin tina, no es inclusivo con personas con discapacidades, el baño es pequeño y todo se moja, tarda en salir el agua caliente como 20 minutos y solo tienen para desayunar huevos lo único bueno es la atención ya que sus empleados son muy amables
Ana Maria, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lindo hotel
Un hotel muy bonito, cómodo el personal sumamente amable y atento, desayuno delicioso
Edith, 1-night business trip
Verified Hotels.com guest review