Calzada de Guadalupe No. 25, Col. Maza, Mexico City, CDMX, 06270
What's nearby
Plaza Garibaldi - 3 min drive - 2.9 km
Palacio de Bellas Artes - 4 min drive - 4.0 km
Paseo de la Reforma - 4 min drive - 3.8 km
Zócalo - 5 min drive - 4.0 km
Basilica of Our Lady of Guadalupe - 6 min drive - 4.3 km
Getting around
Benito Juarez International Airport (MEX) - 14 min drive
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 44 min drive
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 68 min drive
Mexico City Buenavista Station - 11 min drive
Mexico City Fortuna Station - 24 min drive
Tlalnepantla de Baz Station - 29 min drive
Estacion F.C Hidalgo (destruida) Station - 3 min walk
Lagunilla Station - 14 min walk
Tlatelolco Station - 17 min walk
Restaurants
Caldos de Gallina la Villa - 7 min walk
Tortas don juan - 7 min walk
Tortas Gigantes la Villa - 7 min walk
Little Caesars Pizza - 4 min walk
La kafeta - 7 min walk
About this property
Hotel Universal
Hotel Universal puts you a short five-minute drive from Paseo de la Reforma and Palacio de Bellas Artes. Guests will have free perks such as WiFi and self-parking. Also, Plaza Garibaldi and Alameda Central are a short five-minute drive away. Public transportation is only a short walk: Estacion F.C Hidalgo (destruida) Station is 3 minutes and Lagunilla Station is 14 minutes.
Languages
English, Spanish
At a glance
Hotel size
42 rooms
Arriving/Leaving
Check-in start time: 8:00 AM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 2 PM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (8 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site parking is limited
Height restrictions apply for on-site parking
On-site carport and garage
Other information
Smoke-free property
Property amenities
Travelling with children
Children stay for free (see details)
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Facilities
Safe-deposit box at front desk
Accessibility
Lift
Room amenities
Be entertained
DVD player
LCD television
Cable TV channels
Home comfort
Slippers
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late checkout can be arranged for an extra charge (subject to availability)
Parking
Parking height restrictions apply
Policies
This property only accepts cash.
Also known as
Hotel Universal Mexico City
Universal Mexico City
Hotel Universal Hotel
Hotel Universal Mexico City
Hotel Universal Hotel Mexico City
Frequently asked questions
Does Hotel Universal offer free cancellation for a full refund?
Yes, Hotel Universal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Universal?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Universal?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Universal?
Check-in start time: 8:00 AM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 2 PM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What's the area around Hotel Universal like?
Hotel Universal is a short 3-minute walk from Estacion F.C Hidalgo (destruida) Station and 11 minutes' walk from Tlatelolco Archaelogical Site.
Hotel Universal Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
14 October 2024
rbojr
amazing beautiful mexico city
robert
robert, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 October 2024
rbojr
clean comfortable great staff hot water
robert
robert, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 October 2024
rbojr
clean comfortable excellent staff hot water
robert
robert, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 August 2024
The hotel may look very aged, but the room is adequately sized with a spacious bathroom. It is not centrally located, and the price reflects that. Overall, it's a good value.
Ron
Ron, 1-night trip
Verified Expedia guest review
8/10 Very good
23 May 2024
rbojr
the bed was comfortable the water was hot i use mostly cold water the room was very hot exterior window has small opening the toilette leaks when flushed
robert
robert, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 April 2024
Cheap, clean and near the airport
Cheap yet clean and in a good spot of town
Tyrus
Tyrus, 1-night trip
Verified Hotels.com guest review
2/10 Poor
27 February 2024
Young woman hanging around roaming the halls late at night past 1am
Orville
Orville, 1-night trip
Verified Expedia guest review
8/10 Very good
13 January 2024
Abraham
Abraham, 3-night trip
Verified Hotels.com guest review
4/10 Fair
8 January 2024
The staff was helpful. The bed was ok.
The room smelled of cigarettes. It was dark with all the lights on. The wifi was barely usable. It was very inconvenient to get to. 20 min to any subway.
Doug
Doug, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
24 June 2023
Jose
Jose, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 July 2022
I really liked it, very affordable, convenient, very nice staff. I would stay there again.
Nathalie
Nathalie, 5-night trip
Verified Expedia guest review
10/10 Exceptional
29 April 2022
Very nice.
Justin
Justin, 3-night trip
Verified Expedia guest review
8/10 Very good
18 April 2022
Its good for what you pay for. The staff are welcoming and friendly.Close to public transportation.
Grzegorz
Grzegorz, 21-night trip
Verified Expedia guest review
10/10 Exceptional
4 June 2021
jesus
jesus, 1-night trip
Verified Hotels.com guest review
2/10 Poor
18 April 2021
Unless you are a local, don't stay.
I am very disappointed, the hotel is hot and in a less than safe area. None of the staff speak English. The reviews you see on hotels.com are VERY misleading. The wifi is non existent and the "A/C" is a fan that blows hot air around.
I was only able to bear one night and my wife and I had to move to a different hotel closer to the city center. We were told that this hotel is for locals. Not for tourists, so please bear that in mind! The price is good, but you're paying for what you will get. Poor room, poor a/c, poor wifi, and poor communication.
OK for a couple of nights. Reasonably clean. Very dark rooms. Good water pressure.
A bit rundown.
You can find better for about the same very nearby.
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
9 August 2019
Its good for what you pay for. The staff are welcoming and friendly.
J.Bond
J.Bond, 1-night family trip
Verified Expedia guest review
8/10 Very good
7 August 2019
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
22 July 2019
Very very good hotel and cheap
It is a very good hotel for the money. Room is perfect size. Bathroom is good. Staff don't speak English but that's not a problem really. First I thought it was hard to get to, but the metrobus drives very near. The area is safe.. Some told me it was close to Tepito and therefore unsafe (probably the reason for the low price), but the hotel is not located there and because it's close you will see police guarding the area more often. I felt hundred percent safe.
Verified traveller
5-night trip
Verified Hotels.com guest review
8/10 Very good
10 March 2019
Universal is chill
It’s a cool convenient spot. I like the set up of privacy in the way the building interior is setup.